Makeup Room

Tanya was very nice and communicated well prior to us meeting. She arrived on time and was ready to start right away. She was friendly and conversational. I enjoyed our trial session. I showed her what I was looking for when she arrived at my house, which was a very natural glam look. However, I shared I loved the eye makeup but I was not pleased with the foundation color, since I felt it was too dark for m skin tone, (she mentioned we would work on this for the wedding day). The hair was nice but I wasn't in love with it, so I said maybe we could do a trial with a different hairstyle ( I would pay), so I could make the best decision. I didn't love the lip color but this wasn't an issue because I can find any color I love and use it that day. I expressed wanting to move forward and she said she was available on the wedding day. I messaged her the following day in order to book the trial for the hair and I received no response. After two days of waiting, I reached out again and I received a response saying she didn't think she was a good fit for my vision. While this may be fair, I think there were other concerns here, since my concerns about foundation color and trying another hair style were reasonable. Most makeup artists are willing to take feedback and be flexible. I have never gone through the process before so I didn't know better. Now I think it would have been a good idea for her to ask for a picture of me and of the inspiration I wanted prior to us meeting. I could have been very dark skinned or very fair, and having the appropriate foundation would be good. Also, she could have told me that the look I wanted was not something she could achieve. Instead I paid for her to travel to my house, and paid for a trial that was supposed to go towards the wedding day and I'm out $320 and I have to start from scratch. I think some of this could have been prevented. I think she is nice, and skilled, but could work on preparation and being flexible. I think I was polite, nice and appreciative, but since it is my wedding day I was honest about some areas we could modify a little. Still I wanted to work with her and again, my concerns were reasonable. She subsequently posted a video on social media in Russian saying how she rejected a bride because she reminded her of a prior client. (Take this as you wish, it may or may not be about me but high coincidence). I'm a physician and if I didn't see patients who questioned what I said and didn't just do what I said, I would have no patients. People are people, and when you pay for a service you should have a say. She is likely flexible and professional 90% of the time. The makeup was decent and so was there hair, but doing business was a disappointment. This was my experience, and I think people would appreciate having all the information.

Tanya was so easy to work with and really listened to my requests, which made the entire process stress-free. She was responsive to my messages and questions leading up to the wedding, and on the day itself, she arrived on time and ready to go. Her calm and friendly demeanor helped to put me and my bridal party at ease, and we all enjoyed chatting with her while she worked her magic. Tanya is a true professional and it was a pleasure to have her as my makeup artist and hairstylist.