About this vendor
Mandy Rose Studio is a wedding hair and makeup studio based out of West Bloomfield, MI. The business is led by Mandy and Michelle Rabban who share a passion for all things beauty. They hope to empower their clients through the power of makeup. The duo is confident in their abilities to make clients feel comfortable and confident in their own skin through the power of make-up.
Mandy attended the distinguished Makeup Designory in New York City in 2009 before receiving her esthetician license from David Pressley Cosmetology in 2012. Michelle also attended the David Pressley Cosmetology School and is now a licensed cosmetologist and product specialist. She develops all of the hair care programs within the MandyRose Studio. Together this team strives to provide professional hair and makeup services to their clients on the happiest day of their lives.
Mandy Rose Studio provides a range of hair and makeup services for weddings and other special events. The talented team is eager to meet with you to discuss your ideas and vision for the day. From soft natural looks to full-blown glam, your makeup look will be expertly done to reflect your unique personality. Your hair can be spun up into a messy tousled updo or carefully formed into an elegant bun, letting your style shine through. The business offers group bookings to accommodate all of the wedding party and is available for makeup trials to ensure that you are happy with your look before the main event.
Details
Beauty
- Beauty Group Bookings
- Hair Stylists
- Hair Trials Available
- Makeup
- Makeup Artists
- Makeup Trials Available
Business Attributes
- Woman-owned Business
Reviews
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3
out of 5.02 reviews
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I booked makeup services for myself and my bridesmaids with Mandy for my December wedding. As we requested Mandy travel to us the morning of, upon booking, I was asked to pay a $200 travel fee, which I happily did. I was never emailed any kind of contract or client agreement, but I was not anticipating a problem. When the Governor restricted indoor dining once again, we decided to cancel our existing plans and elope. This left me with no reason to have a makeup artist booked for any kind of services that day. I reached out to the salon to let them know of the cancellation and request a refund of my travel fee. I was then told that while they do not offer refunds, they would be offering me a $200 credit to the salon. I have absolutely zero problem with the notion of a non-refundable fee. Where I do have issue is the fact that I was never informed of this verbally, a contract was not presented to me, nor were any other policies which the studio may adhere to. Furthermore, it was described to me as a "travel fee," which she was no longer required to do. When I brought this to their attention, I was told their manager would be reaching out to get my card info to process the refund. It has now been two weeks and I did not receive a phone call, nor was there any other attempt to reach me. I think it is also worth noting that had I been completely happy with the results of my makeup trial, I likely would have been more willing to accept a salon credit. My skin does tend to be on the oilier side and within a couple hours, I already felt like my face was melting. My skin had not been primed, and there was what felt like a pound of foundation caked on my face. Frankly, it aged me by about 10 years. I do not often write negative reviews, but in the current situation, where I know I am not the only bride that was going through what many are currently dealing with, I think it's worth putting it out there, as this business does not put these details into writing. All of my vendors were small businesses. All of my vendors required a deposit, and all of my vendors put in writing that this deposit was non-refundable. I was required to sign these contracts. Had I known before hand that they would fail to make light of a policy, and then turn around and try to capitalize from our unfortunate circumstance, I certainly would have been deterred from booking in the first place.
Great Place for Hair & Make Up!
It's A Great Place!
Contact
4147 Orchard Lake Rd., Orchard Lake, MI | Serving Detroit & Surrounding Areas
Wedding vendors in West Bloomfield
Mandy Rose Studio
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