About this vendor
As a family owned business, Mann's Jewelers is able to bring you a level of customer care and personalization simply not found in most jewelry stores. Our family has been in the business since 1836 with operations in Upstate New York since 1922. We love celebrating life's big moments with you! In addition to ready-to-wear jewelry, we have a goldsmith shop, offering custom jewelry and repair/refinishing services. We are also proud to offer wedding bands that allow you to personally express yourself: choose to have your ring engraved with a fingerprint, a sound wave, a heartbeat, or with your own handwriting. Your ring can also be made from meteorite, wood, Damascus steel or even completely formed from solid diamonds. Traditional or modern, we'd be honored to help you find the perfect ring!
Details
Rings
- Engagement Rings
Wedding Jewelry
- Bracelets
- Earrings
- Necklaces
- Rings
- Watches
Reviews
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4.4
out of 5.014 reviews
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Very beautiful jewelry.
I had a wonderful experience with Mann's Jewelers when selecting our wedding bands.
The staff at Manns Jewelers were great to work with. I went during the wedding band weekend earlier this year. They gave our daughter a little pink plastic ring when we were looking for our bands and had cookies and drinks for us as well. They made it easier for our kid to wait for us to find what we were looking for. Not to mention that our wedding bands were discounted that day. We all went home happy!
They were decent to work with. Good quality. Cleanings/rhodium dips are free for rings bought through them. However, they did not inform me that my diamond wedding band would scratch the prongs on my engagement ring unless I bought a spacer. So then I had to buy a spacer. Which took a good month before they even allowed me to order it. Not to mention to make and then ship. Still waiting on it three weeks after the wedding....Kind of my own fault, though, for not doing the research.
Went to Mann's for wedding bands because husband bought my ring there. Felt they were a little upity for me. I guess I did not know what to expect. Ultimately was able to get what I wanted but not the easiest of people to work with.
My husband and I purchased our wedding bands during their big wedding band weekend. Because of this, we got a discount, which was great. My engagement ring was part of a set, so I really didn't have a big choice to make as far as my band. We were primarily there to choose one for my husband. The employee was constantly telling me it's not my decision because it's his ring. I wasn't trying to decide for him. I simply asked to look at it! Besides, it's both our money. When we went to pay the remaining balance, the employee was basically incompetent. I guess there was something weird because we purchased the two bands together...I honestly don't even know. We stood there for a good half hour while she tried to convince us that we owed $100 more than we did. Despite showing her the receipt, I still got a call an hour later while in the grocery store saying they realized they over charged me $100 and that I would be refunded right away. Well we never saw that refund. Long story short, we were never missing $100, and they don't know how to use their own software or count money. Ridiculous. Aside from that, I guess my husband had a positive experience purchasing my engagement ring. I went in 2 days before to get my engagement ring cleaned and they were very accommodating. I told them the wedding was in two days, so they said they'd make sure my ring got a special cleaning. I don't know what they did, but it sure did sparkle! Overall, I'm extremely pleased with the merchandise, but not so much with the employees.
Our experience was great at Mann's jewelers. I needed to get 2 bands that fit my unique engagement ring. I was sure that I was going to have them custom made to fit, but after working with Tim I didnt need to! He showed me many options and instead of jumping straight to a custom made piece, which would have costed much more, he work to find bands that fit my ring and looked great. Service was excellent, and the price was great as well.
Bought the engagement ring and both wedding bands from Mann's, and they made it an enjoyable experience both times. No one tries to upsell you which takes a lot of pressure off. We went to shop for wedding bands during their wedding band event which was a lot of fun. They had complimentary food and drinks (alcoholic) which was a nice touch. The quality and service are both extremely high and would definitely recommend them to anyone. Support local businesses!
We had my wedding band made and they did an excellent job with it! It was made to go perfectly into my engagement ring. We trusted them with the engagement ring/diamonds, etc. Bonnie was excellent and they treated us great everytime we walked in the door! They will always be our jeweler!!!!
Great selection. Good service, though very busy due to sale. Decent prices.
My boyfriend and I went to Mann's "just for fun" to look at engagement rings. We found "my" perfect bridal set...even though we were only pretending. The sales lady wrote everything down for us and when my boyfriend went back to purchase everything for me they took excellent care of him. Since then they have cleaned and helped to correct sizing issues with patience and understanding. We also go the perfect simple and elegant ring for him.
they were so helpful and gave great service!
Was very pleased with our experience at Mann's. Our salesman (Rick) was wonderful! We actually found the rings we wanted and he told us that if we waited a few weeks, they were going to have a sale and we may be able to save some money. Well we waited and ended up saving a few hundred dollars on our rings. He was very knowledgeable and helped us with all our questions. Also, I found a beautiful unique ring there, unlike any other place we looked. I would highly recommend this jeweler...I will be going back myself for any purchases.
went for cleaning of my ring and they were rude, made me feel like my ring was not of good quality!
Contact
2945 Monroe Avenue, Rochester, NY
Mann's Jewelers
Mann's Jewelers's photos