My husband and I got married on the property this past December 2019. Every step of the planning process was seamless! This location was a destination wedding location for us. One ...can imagine that planning a wedding from the other side of the US (from Virginia) would be really stressful ...but, their support made it wonderful!
From the start of planning, everything was great! After much communication via phone and email with Jessica, she met with 2 of our best friends on our behalf to tour the property. That experience alone encouraged us to sign the contract and continue the planning!
Amy Ford contacted us immediately regarding our room block and was AMAZING during our whole process. We visited the property in April 2019 and loved meeting her! She showed several rooms in which our guests would stay during the wedding. In addition, she made our stay by providing us some yummy drinks and treats for our room! EXCELLENT customer service to say the least. Fast forward to our wedding weekend, Amy was extremely accommodating to each of us. She was quick to respond with any questions we had, constantly provided updates regarding our room block, and was so helpful! Not to mention, she has the best personality and is extremely kind! We are SO grateful to have worked with Amy and cannot wait to book our 1 year with her! :)
When it came to ALL of the details - food tasting, ceremony discussion (s) (OK, SEVERAL discussions), cocktail hour, reception, any and ALL recommendations, etc., Caroline was BEYOND AMAZING! She was SO accommodating, so timely in her responses (even when she knew I probably wouldn't respond until the following Sunday when I did my planning). She is funny, sweet, welcoming, and just AMAZING at her job, (seriously, I could go on and on and on about how wonderful our wedding was and how amazing she was with our planning). She had great recommendations for our wedding with our timeline, the best placements for our reception tables, cake display, dessert display, and so forth. She even provided recs for my florist (Signe - Petals & Pours) and even someone to press my bouquet. I enjoyed every step with Caroline and I highly recommend her and her awesome services!
To the Front Desk Crew (Maggie, Laurie, Tammy - just to name a few), they were so kind, helpful, welcoming, and always were extremely genuine when we/our guests walked in the door. They were very sincere in helping us with whatever we needed!
Caleb & Conner - THE BEST Concierge ever! They were SO helpful to bring our bags to and from several rooms., give us rides into the Village. Caleb even brought my best friend/Matron of Honor warm cookies, because he "thought we may need a snack before going to the Welcome Gathering." How extremely considerate?!
And I have to give a shoutout to our amazing bartenders/serving staff, Payton, Elizabeth, and the 2 other men who were also there - They were so welcoming, severed the BEST drinks & chef made the best food!!
I truly could go on and on about our amazing experience at this property. My husband and I cannot thank the Manor Vail Lodge staff enough for their amazing hospitality, kindness, and fun-loving group of people. They ALL truly made this the most AMAZING weekend of our lives. For people who traveled from Virginia for our wedding, it speaks VOLUMES that we wanted to have our wedding at such a great place .
We are beyond excited to come back in December 2020 and relieve our amazing fairytale of a wedding.