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About this vendor
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Details
Photo Shoot Types
- Engagement
Photo & Video
- Digital Files
- Online Proofing
- Photo
- Second Shooter Available
- Wedding Albums
Wedding Activities
- Wedding
Reviews
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2
out of 5.02 reviews
have to be very candid. Mariela was incredible to work with and gave us photographs that our family will cherish for a life time. She is thoughtful, patient, professional and made ...
me feel very confident in having her shoot our big day.
Her business partner & husband Demetrius Campbell was a different experience.
I was quoted a 9 month turn around for a wedding video ( which I thought was a long time) but figured it took a lot of time to get the editing and sound just right.
At 10 months I followed up and was told they were still working on it. I was mildly annoyed - but went along with it because I had no other option. Followed up again at 12 months.... And was told the same thing. They were still working on it and it was not complete.
At about 15 1/2 months after I got married I received a sloppy version of my wedding that some once could have done better filing on their phone with - it had terrible cuts in it and a lot of noise during the ceremony. Not worth the money we paid for it. And NOTHING like the trailers on the website.
Obviously I was upset and when I reached out to talk legalities of not delivering a product - I was told I would have to go through mediation because of the contract and I had gotten a discount.
Regardless of what I paid I was a paying customer who has still at 1 year and 6 months not received a hard copy of the 4 minute wedding video that was sent to me as a final product.
I’m sad on so many levels.
1. I have been more than patient in waiting for a hard copy - I’m always told by the husband ( Demetrius ) that he’s busy and will email me that night when he puts it in the mail. And it never comes
2. It feels as though because my business was discounted that my project was not as important to them to ensure my satisfaction.
3. It’s been a YEAR AND SIX MONTHS and I don’t have a hard copy of my wedding. That ended up being less than 4 minutes long.
My wife advised against us paying for video service and I really wanted it so I pushed it along - and it was the worst decision.
Do not hire him.
Everything below are facts and true events. Nothing is false or made up.
Cons:
Overly priced. Payed $4200 +
Day of wedding:
Didn’t take pictures of bridesmaid party, besides one....
After ceremony, not enough pictures of entire bridal party or couples.
Things happen and as professionals and experts they are, they should alert the wedding party to keep moving and remain on time schedule.
Per contract, they were supposed to stay for the longevity of the wedding event and decided they were “tired” and wanted to do an early bride and groom exit.
Did that because I try not to be disrespectful or rude.
Guests were confused and started leaving wedding a couple hours early.
Was unable to enjoy dancing part of wedding, since most guests left. (As they would, once you see a sparkler exit)
Delivery of material:
Received wedding video a month before the wedding anniversary.
Was told that I would receive video(s) same day as album, was not the case. Was told I would receive it a week later. Drove an hour to meet with them, got something, checked it at home, and was missing half of the wedding content promised. Contacted them and told them what happened, they took another month to send me a corrected video(s).
Not to mention the times I was ignored and promised I would receive it within the next week and nothing.
Wedding video is WAY too small (11 min) and trailer is too (3 min). Contract states up to 15 minutes. It should have been maximized to 15 minutes since all other parts of wedding is raw, unedited video.
Didn’t receive anything extra as an “I’m sorry for the inconvenience”; had they, I would probably feel different about them.
Not worth $4200 + (In my opinion. Photo package is worth it though.)
Have nothing against them. They could have handled things a little differently when things went wrong.
Pros:
Photos are beautiful.
Album is beautiful.
Good quality of photos and album.
Contact
Riverside, CA
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