Mariella Creations - It's All About The Dress
AWARD WINNER (8X)
Thanks to recommendations from couples on The Knot
Located in Rocky Hill in Hartford, CT, Mariella Creations is an award-winning wedding dress boutique that has been making wedding dreams come to life for over four decades. Offering the latest styles and designs to suit every budget, Mariella Creations loves to make every client feel beautiful on their big day.
Mariella Creations was established in 1972 by husband-and-wife team Antonietta and Antonio Garofalo. Continuing the family tradition and taking care of the business today is their loving daughter, Mariella. As a family-owned and managed boutique, it was always their belief that every client should be made feel special from the moment they walk through the door. They know the importance of finding the perfect wedding gown and will go above and beyond to assist you each step of the way.
The team at Mariella Creations begins the planning process by offering a one-to-one private consultation with an experienced stylist. From there, you can decide what style and budget best suits your upcoming big day with a sense of comfort and ease. Mariella and the team stock a large range of fabulous wedding gowns that are sure to impress every client. From wedding and bridesmaid dresses to mother of the couple, junior bridesmaids to the flower girl, Mariella’s stunning collection of gowns are sure to perfectly suit the occasion. Accessories include jewelry, bridal belts and sashes, veils and headpieces, and much more. Mariella Creations has been offering timeless, elegant styles for 50 years and looks forward to helping you create the perfect wedding day that’s as unique and special as you are.
What You'll Love About Mariella Creations
This boutique boasts an impressive selection of breathtaking gowns. The sales associates are friendly and knowledgeable, helping to create and exceptional shopping experience. Browse through the photo gallery to view examples of the dresses available in store.
Prices & packages
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Details
Accessories
Clutches & Handbags
Hair Accessories
Flower Crowns
Headbands
Pins, Combs & Clips
Tiaras
Sashes & Belts
Shoes
Veils
Dresses
Bridesmaid Dresses
Flower Girl Dresses
Mother of the Bride Dresses
Shower & Party Dresses
Wedding Dresses
Fashion Services
Alterations
Bridal Stylists
Dry Cleaning & Preservation
Group Discounts
Online Ordering
Plus Size Available
Private Appointments Available
Gown Collections
Awards and Affiliations
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Reviews
4.5
out of 5.0285 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Reviewers had a fantastic time at Mariella Creations, praising the staff for their kindness, expertise, and helpfulness in finding the perfect wedding dress. The consultants, such as Christine and Nella, were highly commended for their professionalism and making the dress selection process stress-free and enjoyable. Clients appreciated the large dress selection, alteration services, and family-friendly environment. The staff went above and beyond to ensure a seamless experience, from selecting the dress to fittings, with special attention to detail and accommodating budgets, making it a top choice for bridal needs.Review photos
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Kristen B
5.0
11/25/2024
Mariella’s has an awesome selection of dresses and they make the experience feel really special. All of their consultants were so kind and made the process so easy. Their tailoring service worked wonders on my dress- it literally fit perfectly and looked like it was made for me!
Vendor response 12/04/2024
Thank you so much for this wonderful review! Wishing you the best, Sarah
Meaghan V
5.0
11/04/2024
Mariella's was an incredible place to buy my dress. From being such a family operation- my mother and sister both got their wedding dresses here over the years- to their expertise and grace in helping me choose mine, I couldn't have been happier. Truly a beautiful business, and I LOVED my dress- a dream come true.
Vendor response 12/04/2024
Hi Meaghan, thank you so much for this wonderful review! Best wishes, Sarah
Any questions?
Keri W
5.0
11/04/2024
I had an amazing experience dress shopping at Mariellas. They have a huge selection of dresses in all price ranges. The staff was so helpful in listening to my likes/dislikes of different dresses I was trying on and really took my feedback to help find the perfect dress for me. They are all so professional and made wedding dress shopping a great experience and not stressful at all!
Vendor response 12/04/2024
Gorgeous! Congratulations! Thank you for the 5 star review! Wishing you the best, Sarah
Katie S
5.0
9/21/2024
Wonderful experience buying my wedding dress from Mariella!
Vendor response 12/04/2024
Thank you so much for the 5 star review! Best wishes, Sarah
Dakota K
5.0
6/29/2024
Beautiful dress and excellent customer service. Would highly recommend! Also, their alterations department is right down the street and they did a fantastic job!
Colleen L
5.0
6/01/2024
I had the absolute best time at Mariella Creations. I was recommended by a friend to go, and they couldn't have made the process easier. They had a huge selection and calmed all my nerves when I wasn't sure what I wanted. The consultants were all knowledgeable and friendly. The dress came in ahead of schedule and they held it until I was ready for alterations. They also recommended an incredible alterations studio as well.
Darrik M
5.0
5/18/2024
I got my wedding dress at Mariella's and also had my bridal party get their bridesmaid dresses from Mariella's. They had such a nice selection of dresses and they took the time to understand my style and help me find the perfect dress!!
Vendor response 05/20/2024
Thank you so much for this wonderful review! Wishing you two the best, Sarah
Anna P
5.0
10/16/2023
I had the absolute best experience at Mariella's thanks to Christine! When I made my appointment at Mariella's, I had been to 10+ other bridal stores and still hadn't found THE dress.
When we arrived at the shop, I was matched with Christine. Talk about a dream dress consultant!! Christine was so informed with COVID lead times and had answers to every question my mom and I had. She was able to bring a bunch of beautiful dresses for me to try-on, but nothing compared to a dress I had found online from Allure Bridals. While Mariella's carries Allure, they didn't have the specific dress I was looking for. After Christine brought dresses that had similar materials, details and fit as my dream dress, I made the decision to order the dress sight un-seen. While I'm sure this is unconventional, Christine was so reassuring and made me feel very sure of my decision.
She walked me through every detail and helped me pick out the perfect color, swap out the glittery tulle for regular tulle and line the bodice of the dress so that the final product was my dream dress. As an added plus, Mariella's offered a discount for the "inconvenience" of not carrying the exact dress I was looking for. Christine's team measured and made sure the dress fit me like a glove. When I tried on the dress for the first time, I was absolutely blown away by how perfectly it fit.
Not only was Christine patient, kind, understanding and downright wonderful, but she stayed late to make sure I was absolutely certain with my decision. We found out after the fact that she was leaving on vacation as soon as my appointment was over, but you never would have known. She maintained her calm and encouraging demeanor the entire appointment and never made me feel rushed or pressured. Thank you Christine and Mariella's!!!!!!
Photo Credit: Shaina Lee Photography
Amber R
5.0
10/15/2023
From getting the dress, to pick it up and attending all the fittings. Everything went super smooth and no hiccups along the way. The ladies there take special attention to detail during your fitting and have everything ready on time.
Vendor response 10/16/2023
Thank you so much for this wonderful review! Wishing you the best, Sarah
Shaela S
5.0
8/12/2023
I was lucky enough to find my dress the first day and Nella at Mariella’s made that such a positive experience! She knew exactly what I was looking for after only trying a few dresses previously while keeping our budget in mind. I couldn’t have asked for a more perfect dress and all the staff were so upbeat. Margie was beyond sweet at alterations and made the dress fit like a glove!
Marissa R
5.0
7/24/2023
I purchased my dress in May of 2022 for my wedding in May of 2023, and my mom purchased her mother of the bride dress here as well. Christine helped me find the perfect dress! She was kind and helpful throughout the process and was able to pull a variety of dresses that fit what I was looking for. The dress arrived in plenty of time, and the alterations process was easy at Margie and Irena's. My mom's dress needed to be taken in a lot and they were able to accommodate her to make sure the dress fit perfectly in time for the wedding. The whole process was stress-free, and I highly recommend Mariella Creations and Margie and Irena's!
Not A
2.0
7/13/2023
If you are a plus sized person, this is not the shop for you. My experience working with them for a bridesmaids dress was rough. Their sample sizes averaged 4-12, with very few options above that. The attendants smiled wide and said “try on anything you’d like! We’ll size you after!” It was VERY clear that nothing on the rack was going to fit me even a little, and completely ignorant of them to act like it would. I barely squeezed myself into a few dresses, and ended up purchasing one that I could get on my body just enough to see what it might look like on me, even though it was not a dress I would have liked to choose. I didn’t feel comfortable blindly ordering something that I couldn’t see on my body beforehand. They were completely clueless when I asked if they had larger sample sizes from different designers just to try on to see what styles might work. I don’t often react sensitively to situations where my size is drawn to attention, but the women that worked here were incredibly insensitive and had no idea how to work with plus sized customers. Not only will you likely not be able to try on dresses that fit (even though they can order them in large sizes), the attendants will not know how to accommodate you in the process.
Catherine L
5.0
6/19/2023
Mariella Creations was great! They truly helped me find the dress I was looking for and listened to the budget I had provided them. If there was a dress over budget, she would tell me how much over first before showing me so my heart wouldn't get set on something. The service was great and they helped make my wedding dress dream come true!
Vendor response 07/13/2023
Thank you for sharing your special day with us! You look beautiful! Thank you for trusting...
us to be apart of your wedding day! Wishing you the best, Mariella
Mikayla P
5.0
6/07/2023
My mom had an incredible experience with the team at Mariella Creations in choosing her beautiful Mother of the Bride Gown. She felt so comfortable and welcomed the entire time of her visit, from trying on numerous gowns to finally narrowing her choices down to her favorite and most special gown. We cannot recommend Mariella Creations enough for beautiful gowns for any and all occasions. Thank you for all your support and help!
Julia C
5.0
5/13/2023
My experience at Mariella’s was wonderful. I worked with “Mac” as my bridal consultant. She did an amazing job. As soon as I came in and described when I had envisioned she met my expectations and then some! She brought in exactly what I love and they were STUNNING dresses. I felt nervous first walking into Mariella’s and Mac made me feel comfortable, confident, and elegant. She was extremely friendly, knowledgeable, and attentive! She helped make my experience such a fun, stress-free time. I would highly recommend this shop and Mac! Also, every staff member we came across was so friendly and inviting!
Esther S
5.0
1/29/2023
My Day at Mariella’s was MAGICAL!! It was my first time trying on wedding dresses, and as a petite girl, it’s hard to find a good dress that matched what i had in mind. the lady that was helping me was SO KIND, and patient, and showing me different dresses, veils, until i found the One. And it was emotional. My mom cried. I cried. Everything was wonderful. Five Stars. I would def recommend!!!
Erika G
5.0
12/13/2022
I had the absolute best experience at Mariella's! I am extremely indecisive and tend to be swayed by other people's opinions so I was nervous to go dress shopping and to possibly be pressured into buying something I didn't love. Nella was amazing to work with and helped me find my dream dress and veil in just one appointment! She did an amazing job picking dresses for me to try on, that were styles that I liked and was never pushy at all! It made me feel so at ease. Not only did I have a great experience choosing a dress but their alterations department was just phenomenal and seriously SO impressive! Mariella Creations is great to their customers, has a large selection of beautiful dresses and has very nice staff! You can't go wrong going to Mariella's to find your wedding dress. My mom, aunt, cousin and sister-in-law all got their dresses from Mariella's and I am so happy I had a great experience just like all of them!
Vendor response 12/14/2022
Hi Erika, Congratulations on your wedding day! Thank you so much for this amazing review! ...
I am so happy Nella helped you find your dream dress! Wishing you the best, Mariella
Kelly J
5.0
12/05/2022
When I got engaged, I knew that I had to go dress shopping at Mariella's because they were the most well-known bridal salon in the area. Little did I know that the they really live up to their reputation. I have to give so much credit to Christine because she made the process so easy. I was a bride who had some idea of what she wanted but wanted to leave the dress selection up to the profession. Christine pulled a total of 10 gowns before I said yes to the dress. After every dress I put on, I would give feedback and then she would pull another dress based on my preferences until I found the one. Then Mariella took my measurements and the day my gown arrived, it was practically a perfect fit. On the day of my wedding I got so many compliments on the dress. Thank you to Mariella's!
Jillian R
5.0
11/21/2022
The bridal shop is one for the books! Our consultant, Christine, worked so well with my vision. I had barely any idea what I was truly looking for but with the right questions she found the dress that was made for me within minutes. We were so happy with our experience my mom went back and got her mother of the bride dress there!
Hannah H
5.0
11/01/2022
Helped me find my dream dress!
Meghan S
5.0
10/14/2022
Mariellas is the best bridal experience you can ever dream of! The staff is so accommodating & kind. They will go above & beyond for you. I found my dream dress! My wedding dress was the first dress Christine pulled for me!
Emily B
5.0
9/29/2022
My experience with Mariella Creations was a 10 out of 10! Kathy was the consultant who helped me to find my dream dress. I went into wedding dress shopping thinking that I knew exactly what I wanted. I was trying on the dresses I had chosen (they were pretty but they weren't "the one") when Kathy had the idea for me to try on this Badgley Mischka dress (which would end up being my wedding dress). I am so glad I trusted her judgment because when I put it on, it was an immediate yes. I felt so beautiful in this dress, it was not at all what I thought I wanted and I would have never looked twice at it if it wasn't for her! She truly has an eye for the work that she does and I am so grateful for her help and guidance - I felt like the most beautiful bride on my wedding day. Huge thank you to Mariella Creations!!!
Alexandra B
5.0
8/08/2022
Mariella Creations was my first stop for my gown. I told Nella the gist of what I was looking for. She came back with a bunch of dresses to try on. The first dress I tried on I LOVED but Nella wanted me to make sure I loved it so I tried on a few more. About 45 minutes later I bought my wedding gown (the first dress I tried on). The ladies here truly make you fee like royalty! My mother and bridesmaids bought their BEAUTIFUL gowns here too! Sarah was so helpful with my bridesmaids and also made them feel so comfortable. I will recommend Mariella Creations to every bride!
Rachael T
5.0
6/23/2022
10/10 experience. We had our own private room and Macanna was my stylist. She asked what I was looking for and then pulled dresses that were EXACTLY what I wanted, plus a few that were a little bit different that she thought would fit the vibe. Well, she was right! I ended up going with one of her picks and I love it. But I could have gone with any of the dresses she showed me. Macanna was amazing! I would recommend working with her and going to this salon to any bride.
Brandy T
5.0
6/17/2022
Christine was amazing! She really listened to what I was looking for and each dress that she pulled was amazing. Mariella’s made the entire process very easy and I am looking forward to going back to pick out the rest of our wedding attire.
Gillian T
5.0
5/01/2022
Thank you so much everyone at Mariella Creations especially Nella! Being opened to what kind of dress I wanted you were able to help me find my perfect dress by the 3rd dress! I can't wait for it to wear it on my wedding day!
Kelsie A
5.0
4/10/2022
My bridal consultant, Christine, was amazing! She was accommodating for me and my entourage. She was also very respectful while I was changing between dresses. I look forward to using their alterations department. I can’t recommend Mariella’s enough!
Nichole C
5.0
1/21/2022
Thank you SO much for helping me find the dress of my dreams! Not only did I feel amazing in it, but the overwhelming amount of compliments I received felt even more amazing… I truly felt like it was made for me!
I had a wonderful experience from the moment I walked in to Mariella’s. Although I was only able to have a few guests with me due to Covid-19, they allowed me to take the time to FaceTime my other close family and friends for advice. I tried on a few dresses but eventually went back to the first one I tried on! Thank you for making me feel like the most beautiful bride in my Mikaela dress on my wedding day on Block Island!
Emilee G
4.0
11/22/2021
As a bride with “more to love”, I really felt comfortable trying on wedding gowns. The staff didn’t reassure me, and listened to my ideas and budget. There were tons of gowns to try on as well. Even though there was a little hiccup with my gown and veil, I truly felt special going there, and would recommend them to any bride. My mom also got her dress there!
Jill A
4.0
11/04/2021
Great place to shop for wedding dresses. Huge selection and helpful bridal consultants. I bought my dress here on sale during a trunk show so it was 15% off! I also got my wedding belt her, per their recommendation. It looked beautiful and complemented the dress perfectly!
Meg P
5.0
10/27/2021
I cannot say enough good things about Mariella's from the very first day I tried on dresses, to when I picked up my dress from Margie and Irenas! The team at Mariella's was great to work with, and completely understood the types of dresses I wanted to try on. Our consultant continued to bring in dresses until I found the perfect one! Then once the dress arrived, the experience I had with the alterations with Margie was second to none. Margie is SO great at what she does. She did not miss one single detail and wanted to ensure that my dress fit exactly how I wanted it too. Not only is she incredible at what she does, but we had a great time with her each time we went in for a fitting! I can't recommend Mariella's and Margie and Irena's enough!
Kayleigh S
5.0
10/19/2021
Mariella's team was incredible! They made the dress shopping experience so personal and listened to exactly what I was looking for. I was shocked at how quickly my stylist was able to find the perfect dress!
The team at Margie and Irena's took the perfect dress and made it my dream dress. It was amazing to see how they transformed the dress to fit me perfectly while also preserving the parts I loved most.
Kate T
5.0
7/23/2021
Looking for the perfect wedding dress? Look no further than Mariella Creations! My consultant, Nella, really listened to my wishlist for my dress, and picked out the perfect dress on the first try! She made every member of my family feel so welcome during the consultation, and I was thrilled to get my dress here. They even let me come back and try on the sample of the dress I had chosen when friends were in town to visit, which was extra special. When covid came along and required us to postpone our wedding day, Mariella and her team worked closely with me to make sure everything arrived and was stored properly, and were incredibly helpful in setting up my alterations with their team at Margie & Irena’s alterations. I have received nothing but compliments from folks who said my dress looked like it was made for me! I felt gorgeous, timeless, and comfortable all day on my wedding day! Thank you Mariella Creations!
Bridget K
5.0
6/22/2021
When I was on the hunt for my wedding dress it was May of 2020 and stores just started to open up after the pandemic. Mariella's welcomed us and helped us have an enjoyable experience despite the world being in a chaotic place. I had no idea that the same place that I found my prom dresses I would find my dream wedding dress. They have endless styles and their team knows customer service. They understood my vision and hand selected dresses that matched what I described. They were FANTASTIC. Thank you, Mariellas!!
Sarah P
2.0
1/22/2021
I went to Mariella’s for my wedding dress back in Feb 2020 for my July wedding. We had to cancel our wedding due to Covid and rescheduled for 2021 but we decided to not have the wedding since COVID hit our family’s hard. It’s been 11 months since we heard from Mariella’s about my dress, tried calling three times been told multiple times the dress was already made and shipped out and thats been over month now. My last call with them said I would get a call back the same day but its been 4 days since I last called them. They never call me back, I always have to call them. I’m sorry, if I’m spending 3K or more on a dress they can at least call me back and not have it be days later. They won’t let us cancel the dress since they said its already made. This is the worst wedding place I have ever been to. I know multiple people who canceled there wedding and was able to get a refund because it was due to a pandemic.
Vendor response 02/03/2021
Good morning Sarah,
Hope this email finds you well.
It has to come to our attention that y...
ou have left a review for us on the Knot . We feel very badly about this. We strive to make all our customers happy. During this year of Covid-19 it has been difficult for everyone including manufactures and boutiques. In your review we are disappointed that the facts are not accurate.
I have researched the correspondence that has transpired on your account .
I see that your original wedding date given when you ordered your wedding gown was 7/18/20. As the country shut down in March with COVID-19, we also had to shut our doors on 3/20/20. At that time we were working 3 days a week emailing all of our companies about shipments that were due . We also emailed all of our brides to check on wedding dates that were originally given, some brides were still getting married with just the immediate family but most brides canceled. Our companies and staff were working out of their homes. They were asking for list of weddings that were actually taking place. They were also limited on what could be shipped because they were not allowed into their factories. It was such a stressful time for everyone and we did not want to miss anyone’s wedding. Thankfully we did not.
The first email we sent to you was on 5/8/2020, asking if your wedding date was still 7/17/21. We do see that you gave us a new wedding date of 7/17/21.
You called on 1/18/21 checking on the shipping of your gown . I tried to leave you a voicemail, but your voicemail was full . Your gown was added to our “must ship list “ from our companies .
I also talked to you on 1/21/21. At this time you told be that the wedding was cancelled . You stated that you wanted to inquire about receiving a refund . I explained that because the gown was produced , we could not issue a refund because the company would not take the gown back. I did suggest that you could try to re-sell the gown. I also said that I would contact the company , and have your gown shipped asap . Once I have the tracking number I would forward that information to you.
In your review , you stated that you know multiple people, who cancelled their weddings , who received refunds due to the pandemic. I’m not sure if you are speaking about florists or makeup artists, but as far as Venues and bridal boutiques we cannot refund deposits with custom orders and also be left with the gown. The chances of another bride coming in and choosing the same gown in the same size and color rarely happens. Can you imagine if we had to refund all these deposits and pay the vendor for the merchandise and keep it in stock, we would go out of business.
If you would like, we can try to see if we can resell your gown in our store, if so than your deposit is refundable. We have sent you an email with the above information but we have not heard from you. We also tried calling you but your voice mail is still full. Hoping you see this response. Let's keep in touch.
Marise J
5.0
1/05/2021
My daughter and I loved shopping here, and found the perfect dress.
After going to five different CT shops, we found Mariella's to have the best selection - by a mile. Our consultant, Christine, was also extremely patient and knowledgeable.
If I had to mention one negative, it would be that the fitting rooms were somewhat cramped.
Katie C
5.0
11/26/2020
I was originally going to go to two other bridal shops before looking at Mariella's, but decided to go Mariella's first because my mom got her dress from them in the 80’s! I am so glad that I didn’t look anywhere else because I found my dream dress! I only had one meeting to try on dresses, and my stylist was absolutely amazing! She was so kind and friendly and brought in dresses based on the styles that I had shown her and that were also within my budget. The entire process was so enjoyable and fun. Every time I came back in for measurements or to look for bridesmaid dresses, the stylists were so friendly and helpful. And the dresses are beautiful! Their alterations apartment, Margie and Irena’s, did an excellent job! They were so friendly, very talented, and made sure I was speaking up about whether or not I was comfortable in my dress. We also used their grooms shop, Formals by Antonio and couldn’t have been happier! I cannot recommend Mariella's enough!!
Kaitlyn R
5.0
9/09/2020
I had a wonderful experience here! I had been to a smaller shop prior where I could look at dresses to help determine material and shape of dress I was looking for. I found this helpful because Mariella's had you fill out a survey and your bridal attendant pulled dresses to show you. The person working with us brought my dress in in the first set of 5 dresses she pulled! I knew it was the one when I didn't want to take it off. They brought in different veils and accessories to help complete the look I wanted. I had a truly great experience here and just a few months after my visit one of my bridesmaids went back and found her dress!
Gabriela P
5.0
9/08/2020
I went into Mariella Creations with a vision in my head and my consultant made me feel understood. She showed me beautiful gowns and we quickly landed on the right one for me! She was so warm and welcoming, and I felt so comfortable working with all the staff at Mariella Creations. I am so grateful for having the opportunity to get my wedding gown from a small, family-owned business!
Working with Margie and Irene’s Alterations for my wedding gown alterations was such a wonderful experience. I felt that my vision for my unique alterations was understood, and my gown was altered to fit like a glove to my body. I felt so beautiful on my wedding day, thanks to the staff at Mariella’s Creations and Margie and Irene’s Alterations. I am so grateful for their help in making me feel like a beautiful bride!
Sheila W
2.0
8/22/2020
My future MIL bought her wedding gown at Mariella Creations and had nothing but positive things to say, so I was really looking forward to becoming a 2nd generation bride. Unfortunately, my experience didn't meet expectations. The consultant I worked with seemed more concerned with trends and making a sale than listening to what I actually wanted. It was as if she stopped listening as soon as she heard my budget, which was surprising given the huge selection at this shop. My future SIL purchased her gown here, and we had the same budget- she was able to try on a variety of designers and dresses. We were not able to look at gowns ourselves, which might have helped the consultant get a better sense of what I was looking for. When I showed her an idea saved on Pinterest, she quickly told me that the gown was double my budget- that's fine, because I never said I was looking for that EXACT gown. She didn't pull anything that was close to that style. Towards the end of the appointment, she described a dress that was a bit over budget and asked if I wanted to see it, so I said yes. My mother overheard her say to another employee that she didn't know why I wanted to see something outside of my budget. Then why would you suggest it? It ended up being the dress I liked most, but I was so uncomfortable that I had to think about it before committing. She told us she had written all the styles down for us, but never gave us any of that information (not sure if this is store policy). This meant I couldn't look at pictures online and get a sense for how other brides styled the gown. I ended up finding the perfect gown at a much smaller shop, by a designer that this shop carries but did not bother to show me during my appointment. Overall, it was a frustrating experience and really goes to show that the consultant you work with makes a huge difference in the experience you have. I'm glad to see other positive reviews from brides that had a great experience! It just wasn't mine, unfortunately.
Vendor response 08/22/2020
Hi Sheila, I am so sorry to hear about this review. We pride ourselves for the past 48 ye...
ars making our Brides dreams come true. I feel so bad that being a second generation bride that you did not order your gown thru us and we carried the company of the gown you ultimately chose. . Again, my apologies and if there is anything we may help you with please don't hesitate to come back. Best Wishes, Mariella
Elena R
5.0
7/23/2020
I was so pleased with my experienced at Mariella's Creations. I had a private dress appointment with just me and my bridesmaids and a few other family members and it was a blast. I was able to get individual attention and care and the ladies at the store listened to me carefully and helped me find exactly what I wanted. Their alterations department Margie and Irena's was also amazing and helped me feel comfortable and happy with the way my gown fit. The bridesmaids dresses were the same way, and through the virus situation Mariella's made sure I got my gown on time and was happy with my choice. They were always responsive and accommodating through the process. I just dropped my gown off with them to get shipped to preservation and they take care of everything. For a dress shop that guides you through each step of your wedding that has so much experience and care, use Mariella's you won't be disappointed.
Jessica B
3.0
4/15/2020
My mom and one of my bridesmaids both got their dresses at Mariella, we went in July for my February wedding. The gowns are beautiful, and the women who helped us were nice. However, while they said they would call or email when the gowns were in, they didn't. My mom called a couple of times, was first told her gown wasn't in, called back a couple weeks later only to be told it had been there for a couple of months. Meanwhile, my bridesmaid's gown was well past the timeline they gave us. She was told that it was back ordered, and also that it was sitting in the warehouse. Either way, they weren't able to give her any real idea as to when it would be in. After a couple months of her calling, I finally called as panicked-bride-whose-wedding-is-2-months away and they produced the dress within 48 hours. They did tell me they would call me back to let me know, which they didn't, but they did reach out to my bridesmaid to let her know.
Again, the gowns are beautiful, they've a wonderful selection, and the ladies were nice enough when we were in the store. I just wasn't impressed with their communication, customer service, or timeliness around getting the dresses we ordered. It felt like they didn't care much once we'd already paid them.
Hannah K
5.0
4/14/2020
I found my wedding dress at Mariella's and my experience was fantastic. Both my mother and my sister found their wedding dresses there, so it was a really unique family experience for me to go, as well! For a girl who never wears dresses, they made the entire process smooth and enjoyable, and I found the perfect dress! They were happy and kind the entire time. I have gotten bridesmaid dresses from them in the past, and I have always had an outstanding experience.
Stacey F
5.0
1/13/2020
The ladies at Mariella Creations are helpful, professional, and they know how to bring your vision to life! They did a fantastic job. The ladies at the alteration shop that Mariella Creation's recommended are great too. I was very happy with both services.
Vendor response 01/13/2020
Hi Stacey, Thank you for this wonderful review! Congratulations and best wishe, Mariella
Michelle S
5.0
1/08/2020
I never wanted to seach and empty my pockets for the perfect wedding dress, nor did I expect to as I always wanted to wear the dress my grandmother and mother wore. My grandmother, mother, and I are almost the same size, and while every one of my grandmother's dresses fits me, THE dress did not. *Cue stress.* After doing research and visiting several bridal salons, Christine at Mariella Creations helped me find the dress of my dreams! They were warm and welcoming to the small "entourage" that I brought with me, and it felt meaningful to say "yes to the dress" in front of them. The dress and veil were ordered in plenty of time and the pricing was very reasonable. My alterations were not an easy feat, and Mariella Creations put me in the best of hands: Margie and Irena's Alteration's located right up the street. Highly recommend!
Vendor response 01/08/2020
Thank you for this wonderful review! We are so pleased you were happy with our service and...
gowns! Congratulations and always best wishes, Mariella
Jessica G
5.0
12/03/2019
I happened to stumble across Mariella creations when searching for bridal shops on the knot. it was the second place I looked for a wedding gown and I was blown away by the organization, helpfulness, and overall great experience for both my mother and I! Nella was my consultant and it is easy to see her passion and knowledge of all the inventory that they have for bridal gowns. I showed her two pictures and brought all beautiful gowns, with one that I chose as my gown. I recommend this bridal salon to anyone as it was truly a great experience!!
Vendor response 01/08/2020
Hi Jessica, Thank you for this awesome review! We really appreciate your time to let oth...
er Brides know about our establishment! Congratulations and best wishes, Mariella
Lindsey C
5.0
11/14/2019
I can not say enough of how great the staff is at Mariella’s. Nella knew exactly which dresses to bring me to try on and helped me find the most perfect dress!!! I can’t thank her enough. When it came time for the fittings and accessories all of the staff were so helpful. My dress Initially came in too short ( due to a mistake from the company) and Mariella handled everything- she was so great that I wasn’t even the least bit worried that it wouldn’t be right for my wedding. I absolutely loved my dress and have received so many compliments. My mom and bridesmaids all bought their dress from Mariella’s and it was a great experience for them as well. Love love love it there!
Cecilia C
5.0
11/05/2019
Went to many bridal salons but new that Mariella was the place to be with just one day of trying on dresses from the help of Christine!
Christine was so patient and so key in helping me find my perfect dress! Mariella helped in the process of the dress being shipped! The whole team is so kind and helpful! Very professional, 5 stars and highly recommended!
Katie M
1.0
10/23/2019
When I ordered my dress, the consultant explained the dress can be ordered in three lengths. Standard (which fits someone 5'11"), 3 inches shorter (someone 5'8") or 5 inches shorter (5'6"). Since I am 5'6", they recommended I go with the 3 inch shorter length and get short heels but said I could get it hemmed if I wanted to wear flats. When it came in, it was WAY longer than 2 inch heel height. They refused to measure the length or admit that the dress came in wrong and kept brushing it off that there's no way to know for sure how long the dress will actually be when it comes in. Then why can they guarantee a dress size but not length? Why was this not said when ordering the dress? I had to pay $250 for hemming that I didn't budget in since I was assured it wouldn't have to be hemmed. They were extremely rude and unhelpful and I tell all of my friends and family to steer clear.
Vendor response 10/23/2019
Hi Katie, I feel bad about this review.When you initially ordered your gown we did explain...
the gown comes standard length, 3" shorter at no charge, or 5" shorter at an extra charge. We never equated height versus length of gown. Meaning standard is hollow of neck to hem 59" not for someone 5'11". At the time of ordering the gown, 5" shorter which is a length of 54" ,would have been too short. You preferred the option of 3" shorter at no charge and adjust your heels for the length of the gown or have it hemmed at the alterations department if it was too long. We always state each gown is made individually so there can be a slight variance in length. Meaning slightly shorter or slightly longer. This statement is directly from the company and written on their sizing chart. When we receive a brides wedding gown we measure the length to make sure the length is correct before notifying the bride, your gown was 56" in length. I just checked your invoice when we received your gown just to make sure the company did not make a mistake and it does states 3" shorter. I wish I had an answer why it was long but you also decided to wear flats instead of heels. We want all our Brides to be happy and I would like to discuss this matter with you. At your convenience please give me a call and let's see what we can do to help you with your alteration fee. Congratulations, Mariella
Christina P
5.0
10/16/2019
Nella helped me find the perfect dress! I went in with one idea of what I wanted (fitted and lace), but when I realized it wasn't me, Nella helped me figure out what was (full on sparkly princess gown!). She was patient through my indecisiveness and never pressured me at all. My dress came in as expected and they pointed me to Margie and Irena's Alterations to have it fitted. I was lucky enough to have Margie as my seamstress and she was amazing! My heavy strapless dress never moved as I danced the night away! I would highly recommend both places.
Heather E
5.0
10/09/2019
Mariella's was the second shop I had gone to (after David's Bridal) and they really were the best. They were so helpful making my vision for my dress come to life! So imagine my surprise when it came in, and was made incorrectly by the vendor... Mariella and her team made sure it was taken care of with the utmost speed and precision, and let me come in multiple times afterwards to make sure everything fit and was to my liking. My girls also got their dresses there, and it was such a great experience. So happy I ended up there, and so happy with the results!
Taylor B
5.0
10/08/2019
Mariella’s was helpful right from the start, my bridal consultant was great, we went back multiple times to try on the dress before ordering to make sure it was the one. My girls also got their bridesmaid gowns there and that was a great experience as well.
Kristen M
5.0
9/21/2019
I am so happy I went to Mariella's for my wedding dress, bridesmaid dresses, and Mother of the Bride dress. It is a wonderful shop that has been around for generations. My mom bought her wedding dress there, so it was very special for me to find my dress there. Christine was the consultant who worked with me, and she was amazing. I showed her pictures of styles I liked, she she pulled the most beautiful dresses for me to try on. I had been to two other bridal salons first, just to see what was out there, and the dresses at Mariella's were by far the best. I had a hard time deciding, and came back for a second appointment with a few more people. They were very accommodating and didn't mind the extra appointment at all. I ended up picking a gorgeous Mikaella Bridal gown. I highly recommend Mariella Creations to any bride!
Danielle V
5.0
9/08/2019
Loved my dress from Mariella’s! I worked with Nella and she was so helpful and picked out dresses that matched what style I was looking for. She was always so patient and just great to work with while searching for the perfect dress!
Paula L
3.0
8/19/2019
nice dresses but felt rushed in wedding dress trial. Did not feel well advised. difficult to communicate by phone at times
Aieshia G
5.0
7/21/2019
I loved my experience at Mariella Creations. Nella was an amazing and professional bridal consultant who really knows her stuff! They have a large selection of dresses so you can try on many styles and colors. I recommend this shop to anyone!
Joanna M
5.0
7/21/2019
Shopping at Mariella's was a wonderful experience! The staff was helpful in my decision making to pick a dress and the alterations team was fantastic! I received many compliments on my dress and was told several times that it fit perfectly. I had such a great experience there, we returned to pick bridesmaid dresses as well! I highly recommend Mariella's to get the look you want on your wedding day!
Jennifer P
3.0
7/09/2019
Mariella's was the second dress store I went to and they helped me find the perfect dress to capture my vision. The size they ordered fit me like a glove and they completed my whole look with a veil and accessories. I couldn't be happier with how I looked on my wedding day. For bridal gowns, they get 5 stars! On the other hand, the bridesmaids had a more difficult time, as some of the dresses were ordered in the wrong size, due to them not being able to be physically measured in store. Additionally my Mom also ordered her dress from Mariella's which was also way to big, it would have cost more to alter it than to buy a new one. She decided to order another dress elsewhere. For bridesmaids & MOB dresses, order with caution, but theres lots of options to choose from!
Sarah B
5.0
4/06/2019
My dress was PERFECT and the bridesmaids couldn't have been happier with their dresses. The team at Mariellas was so thorough - double checking measurements, etc I felt confident my dress would be perfect ( and it was!). Their selection is great and the staff were wonderful at helping me make my vision come true.
Kimberly A
5.0
12/26/2018
Mariella’s was amazing. I got all my prom dresses here, my sisters wedding dress and bridesmaid dresses and now my wedding dress and bridesmaid dresses. The staff was great and made the process so easy.
gidget b
4.0
12/07/2018
As MOB, we worked with Christine (store manager) who was very helpful. Experience was similar to what was expected in that gowns are selected based on what the Bride indicates she is looking for. No complaints with service or shopping experience. The reason for the 4 star review is my DD was looking for a very simple yet modern wedding dress and the selection here was very limited. For any other bride, looking for illusion, beaded, sequin, and/or lace dress, selection will not be a problem.
Pros
- Attentive service (Christine)
-Clean and comfortable dressing and showrooms
-Large selection of bridal and bridesmaid dresses
Cons
-limited simple modern dresses available
Celina M
5.0
11/25/2018
Super professional staff as well as loving and understanding. They listen to your wants and needs and help you find the perfect dress for you. Great experience. I highly recommend!
Emily T
5.0
11/16/2018
I had a great experience at Mariella Creations purchasing my wedding gown. I got bridesmaids dresses there before, and my mom bought her gown there almost 40 years ago. I was so excited to look there for my wedding dress. Christine was an absolute joy to work with. She really listened when I said what I was looking for. I tried on some gorgeous gowns and picked my top couple choices. I tried these on again to see how I felt in them compared to one another. When I picked my top choice, Christine said how after knowing me just for that time it really did seem like it was a good fit for me/my personality. She knows her stuff - she was totally right! I got to walk around the upstairs room to see the dress from all angles and see how it looked and felt when I walked around. During measurements, Mariella double checked everything herself to be sure I would get the best size for me. I never felt rushed or pressured to make a purchase. On top of all that, it was snowing when we went to make the purchase, and a man who was there to pick up an employee brushed the snow off of our car. Great experience overall and I can't wait until my dress comes in!
Stephanie Z