Words cannot express the genuine guest service and outstanding work of everyone at Mark Michael Diamond Designs. My husband and I had been gifted a family heirloom engagement ring, and we wanted to find a diamond designer who would truly treasu...re the ring and it's significance to us. After going to Mark Michael Diamond Designs, we can't imagine a better company for the job. Wow! They took our original, antique ring with family diamonds that were 4 generations old, and Kelly worked to replicate the ring with our own special touches. They worked within our given budget perfectly. We were also given a 3D-printed, custom-designed ring model to try on during the process. It goes without saying...the final product was amazing. You can see the ring on their before/after gallery: http://www.markmichaeldiamonds.com/before-after/. This diamond shop goes the extra mile - we received a lovely, handwritten wedding card and a special wedding gift in the mail to display our new ring. Thank you so very much Kelly!