Part I:
To anyone considering Mashantucket Pequot Museum & Research Center,
On July 6, 2019 we hosted my brother’s wedding reception at this exquisite and one of a kind venue! My m...other and I are the wedding industry ourselves and being wedding decorators, we have had years of connections with multiple venues in the tristate area, however, I can confidently & genuinely say that there is no other venue in the tristate area that compares to the Mashantucket Pequot Museum & Research Center (MPMRC).
I am writing this review not only because Shantal Lapid & Phil Lavallee deserve the utmost recognition for being the masterminds behind this venue, but also because, although my mother and I are in the wedding business, it is a complete game changer when you have a wedding for someone in your own family and you are now the client yourself. I want to be able to provide others with the clear and concise wedding go-to advice that I feel like will make this process less stressful and more enjoyable.
Here are some of the most important things we learned during this process:
1. Do your research and find a venue that is known to be accommodating:
a. In our culture, we have nearly 3 events for a wedding celebration (because dealing with the stress of one event is never enough for us haha). The reception was at MPMRC, however the first two events were in New Jersey. The difference between the venue in NJ versus MPMRC was like comparing oranges to apples. We had the most stressful and difficult time dealing with the venue in New Jersey because they were never willing to accommodate to our needs. Everything was always an additional charge somehow to the point that they even had my sister in law resign a new contract with new policies that were never discussed initially. Nothing was provided to us with the room as we were expecting. It was an additional charge for projectors (and if we brought our own projectors, there would be a convenience fee due to the hotel), if we chose to change the table/chair layout than originally agreed upon, there would be a charge, and to even get the banquet room just an hour before the event (since my mom was decorating, and being the mother of the groom, she also wanted to get ready for the events properly, so she kindly requested to get the banquet room as earliest as possible, however even though the room was not occupied, the hotel management wanted to charge us $1,000 for early access to the room.) I am sharing this information, because I want you all to understand the difference between dealing with a venue that is not accommodating to a venue that is accommodating.
b. When we first got to know Phil and Shantal of MPMRC for the reception, they were so interested and shocked that the family of the groom would also be the decorators of the event. They were more concerned for us than we were for ourselves and made it a point to accentuate the fact that we also need to enjoy this event. Without us even asking, they provided the venue for us a day earlier to get all the decoration done AND even allowed us to pick up all the decoration items the day after the event. I mean, never in our years of being in this industry ourselves, have we EVER found any management this understanding, accommodating, and giving. Since the projectors were not provided to us at the venue in New Jersey....