I normally don’t leave reviews, but I feel obligated to share this so other couples don’t go through the same experience. If I could rate ZERO stars, I would.
I did not realize u...ntil after booking that this company is a third-party service. You pay them, and they assign a random photographer closer to your wedding date. The portfolio shown on their website is not the photographer who shows up, and you have no way of knowing the quality of work you’ll actually receive.
Unfortunately, the images from my wedding were extremely poor quality. Many photos were off-center, overexposed, crooked, and inconsistently colored. People had their eyes closed in posed ceremony shots, outdoor images were badly cropped (including my wedding dress), and the overall editing was unacceptable. Honestly, my 12-year-old could have taken better photos on a phone.
The photographer himself was very kind, but he rushed my bridal party during the ceremony, which added stress on an already important day.
My wedding was in November. I received my final gallery on January 9th. Since then, I have contacted the company multiple times expressing my disappointment. I was not asking for a refund — I simply requested the RAW images so I could edit them myself (I am a photographer). They refused and said they could only provide JPEGs, even though RAW files are listed as a paid add-on.
Their last response was January 21st, and I still have not received an explanation as to why RAW images cannot be provided. If the images were not shot in RAW, that is a major concern for a professional wedding photography service.
This was one of the most important days of my life, and the service and image quality were incredibly disappointing. I strongly recommend looking elsewhere. Don't waste your money!