My communication with Lori started out pretty well. She had missed our first scheduled call, which made me weary, but when the call happened I was convinced that she would do a goo...d job. Her communication throughout the planning process was sometimes unorganized, where she would forget to make the changes we discussed or would make incorrect changes, but she was prompt to respond and correct issues.
The process was somehow loaded with
misunderstandings, which is where the true issue began.
I had asked if she would be attending the rehearsal dinner the night before and she said no, acknowledging that we had the on-site rehearsal the morning of the wedding. I continued as usual with my coordinator, finalizing the timeline for the whole day, including the on site rehearsal (ran by the venue) in the morning. Lori had a huge issue with not being the one to run the rehearsal. The week of the wedding, she was claiming that the day before rehearsal dinner was "another new change" even though we had discussed it the month prior. She became condescending in saying "I know wedding planning can be complicated for some people" and compared our venue to Scottish rite cathedral several times, saying she treats her clients equally no matter what type of venue they’re at, even saying that our venue "thinks they are unique" and that they were "treating our ceremony thoughtlessly". After thinking we came to a compromise and resolved the issue(she would show up early and we would run an additional rehearsal her way, time permitting), I continued receiving emails from Lori urging us to change our plans and dropping subtle, yet insulting comments. At this point, I felt the Unprofessionalism had gone on too long and we had to fire her just 4 days before the wedding.