Mendenhall Inn

thing I needed to make the transition easy. I am somewhat of a control freak and with the wedding being delayed due to COVID, it only got worse. Luckily, the staff there allowed me to set up the ballroom on my own early (which totally wasn't necessary, but eased my crazy mind). They catered to every strange request I had and truly made our day absolutely perfect.

worked hard to make sure that what we wanted was fully realized on the day of. The bartenders, servers, captain and Maitre D' were so attentive and pleasant, and the food was fantastic! The ballroom itself was decorated to perfection, and even though the restaurant bar was closed due to Covid, the staff made sure we had a space for some after-hours revelling. We couldn't have been happier with any other venue!

helping along the way! She was so perfect and I could never thank her enough! We started planning our wedding in 2019 end it didn’t happen until 2021. I honestly don’t think it would have happen with our her! The staff was amazing everyone was so nice from the hotel staff to the bartenders to the servers! Mendenhall knows what they are doing and deserve to be known for how great they are! The food was on a whole new level! We had everyone coming up to us telling us how great the food was! Normally the bride and groom don’t get to eat! But let me tell you I made sure I ate all that food!! It was so good!! The food alone makes me want to go back to there restaurant just so we can do it all over again! The pricing of the mendenhall was not bad at all either! They had 3 packages and we picked the middle one! There was so much food and drinks included in it! It was well worth every penny!

ith Dottie from beginning to end and she is the sweetest, most knowledgeable person to work with and helped us every step of the way. She was always just an e-mail away and never seemed bothered by all the questions I had through all my months of planning. She and the staff are so prepared for anything that may happen that I never felt worried that something may not go as planned or that anything was an inconvenience. The way we were set up after the ceremony, there was a separate area in the back during cocktail hour for just the bride, groom, and bridal party to get food and drinks without fighting the crowd at the big cocktail hour which I thought was a great idea. Between snacking there and getting some more pictures I didn't get to see much of cocktail hour in the atrium, but from what I heard everything was amazing. There's so many menu options to choose from that are around the same price and we were so blown away by all the food at our tasting that it was hard to make a decision for our final menu! The only negative feedback I got from some of my guests that chose filet was that they were all cooked to the same temperature and not everyone was happy with how it was cooked. Mine was very good but everyone has their own preference. I didn't even peek at the dessert table because they dropped cake off for us at our sweetheart table but the cake from Master's Baker came out beautifully. Any decor you have Mendenhall staff sets up and then takes down and organizes for you to pick up the morning after the wedding, and the hotel is flexible with a late check out for the bride and groom so we never felt rushed to get our stuff out the next morning. The only thing that we weren't fully happy about wasn't with the wedding but the after party. We ordered food through Alexander's the week before to have set up at the bar which stays open until 12:30, all the pizzas we ordered were burnt and we ordered what said "chicken cheese steak station, with meat and 4 inch rolls" thinking it would be like a make your own cheesesteak station set up but it was all pre-made and cut up so for the price, we thought that it would be more nicely presented than that. Drunk people don't care and eat whatever, but us knowing what we paid made it disappointing. The bar stayed open until 1 for the group of us that went and the bartenders were great.

inator, Dottie, was an absolute pleasure to work with. Dottie was so experienced and went above and beyond to make sure every tiny detail of our wedding was perfect, from coordinating to vendors, to checking on me before I walked down the aisle. Her attention to detail and calming affect on brides is unmatched! We also received endless compliments on the assortment of food at cocktail hour and were told by guest it was some of the best wedding food they’d ever had. 34 years after my parents got married at the Mendenhall their service and facilities are still awesome… 11/10 stars from us

ky ended up leaving before our wedding, so we got transferred to Dottie, who was also fantastic. From the beginning, the planners at Mendenhall answered every question, call, and email promptly. They are professional planners and know exactly how to throw a perfect wedding. We were told by several guests that this was the best cocktail hour they had ever seen! The spacing of the stations and seafood bar was perfect, and the 3 bars made it so no one ever had to wait in line for a drink! We met twice to go over every detail in person, which I appreciated. They also contracted with the ice sculptor and the bakery. Our ice sculpture and cake were definitely highlights of the night! Both turned out amazingly! The cake comes from Master's Baker, which was cool because we got to go there, do a tasting and design the cake with them, and then Mendenhall took care of the rest! Also, the food was INCREDIBLE! We already knew it would be, but all of our guests were so impressed, especially by the cocktail hour. We had a local mushroom, crab cake, and seafood station plus all the buttered and buffet appetizers. The dessert and coffee stations were all amazing as well! Literally, nothing went wrong at our reception, and everything was only better than we had even imagined! Also, we highly recommend going with the vendors that Mendenhall recommends, as we used several of them (dj, florist, photo booth), and they were all amazing!! People danced ALL night long, and we had even extended our reception! We love the food at Mendenhall so much that we even had our rehearsal there the night before, which was the best decision! It was so convenient since we had so many guests staying in the hotel. This was by far the best rehearsal I have ever seen, as we had a little over an hour of a social hour with open bar and appetizers before the dinner began. Also, all of the entrees in the package are the same cost, so we were able to do really impressive sounding entrees for the rehearsal! The space was also amazing, as we used the library rooms which looked amazing with the fireplace and decorations for winter. I can also say here that Mendenhall is SO accommodating and knows how to deal with anything! We had our ceremony in a church and were told to allow 1.5 hours for the rehearsal. We got done in a little less than an hour, so everyone arrived 45 minutes early. Mendenhall easily adapted and got the bar and appetizers going right away and even extended the social hour a bit so the guests that were not at the rehearsal could still enjoy. Very professional! We also planned to have an afterparty and ordered late night food, which our guests thought was just the nicest touch! Mendenhall has a shuttle that transported guests right from the Grand Ballroom to the restaurant so guests didn't have to walk to the bar! We were greeted by the 2 bartenders as soon as we arrived and the food was promptly put out. I appreciated that they accommodated our later ending reception, since the kitchen typically closes earlier that we had our food being served.

g there for friends and family to easily attend, but planning a wedding from 3,000 miles away poses many struggles. Dottie was our day-of coordinator, but she certainly helped me way more than just the day of. She was always easily reachable and quick to respond, and her responses were always helpful and informative. Planning a wedding is difficult- often when you get married you have no idea how to plan a wedding- having someone who has professional insight was invaluable. The staff set all of our decor up exactly as we hoped, the place looked great. A special shout out to Mario, the maitre d, who was so amazing the day of! He helped us rehearse, coordinated the wedding that day, AND somehow made sure our entire wedding party never went without a drink in our hand if we wanted it! I highly recommend Mendenhall Inn, as this review highlights, it was everything we hoped for in a venue and more!

much less stressful. Gianna was our wedding coordinator, and she went above and beyond to make sure every last detail was perfect. The food was exceptional, and our guests especially raved about the hors d'oeuvres at cocktail hour. We had our reception in the Grand Ballroom, and it was such a beautiful and elegant place to celebrate with our family and friends. Mendenhall Inn truly made our wedding day special!

ofessional staff & scrumptious food for all & more. I want to thank Ghianna Vittaliano (sales) for organizing the perfect wedding & reception for us. I am highly pleased with her professional manner, her attentiveness shows her dedication & service for her clients. I also want to compliment Mario (Maitre D) for his excellent service. His ability to multi task, welcomed guests, supervised the staff from start to finish made our event a successful one. Overall, I highly recommend Mendenhall Inn, a great place to have & will surely make your event a successful one.

d and more! From the centerpieces, dinner choices, cake, and beautiful ballroom, it was ALL great! We worked with Gianna and she is the sweetest person ever! She made sure all my ideas happened and that my wedding day was perfect. Our guests mentioned multiple times that our food was the best wedding food that they have ever had. The food and service were top notch!! I HIGHLY recommend Mendenhall!

ature drink was delicious, and the decor was just perfect. I can’t recommend this place enough! They are organized, and make sure every detail is just right! Thank you mendenhall for everything you did for our wedding

g spectacular. From the moment I met her, I felt an instant connection. She was SO sweet, organized, and enthusiastic!!! Throughout the entire wedding planning process, she was responsive to all my questions via email, phone, and in person. She always had helpful suggestions, and she took time to make sure our wedding was everything we dreamed it would be & more!! All of our guests had a blast. Our guests told us that the food at our wedding was the best (the seafood bar was definitely a guest favorite). The Platinum Package truly lives up to its name...from the cocktail hour to the entree options to the amazing desserts. I highly recommend the Mendenhall to anyone who is getting married. Every member of the staff was professional and made sure that my guests & I felt special at the wedding. My parents, my husband, & I cannot stop raving about Dottie and Mario (who was also amazing & treated us like royalty).

denhall Grand Ballroom was the absolute perfect venue for my daughter’s wedding. Capturing her dream of luxury with a sense of warmth, the Grand Ballroom at Mendenhall and its incredible staff delivered beyond our expectations. The abundance of delicious food and the white glove service was so very impressive. If we need to host another beautiful event, we most certainly will return.

od! The whole evening went off without an issue and I couldn't be more pleased.

at times, and that one of the two bartenders poured very weak drinks. I didn't notice that, though. For the price, I would definitely recommend the Mendenhall!

ng is very transparent and reasonable. I loved the grand ballroom with the staircase and the atrium, it really made for a great evening. We had about 150 guests and there was definitely room for more. We got prime rib and chicken Marsala for our meals. The vegetarian option was a vegetable wellington which made it accommodating for vegan guests. The prime rib is enormous and all of the food is delicious, we got many compliments. The weekend of our wedding there was a bus tour which used many of the rooms and the Mendenhall coordinated with Concordville Best Western Plus to provide rooms with a free shuttle for overflow guests. I have nothing but great things to say about the Mendenhall, it made planning easier for me and made for a great day for my husband and I.

uch easier. Becky and her team took care of so many things! You really get so much for your money at this venue, on the day of the wedding we were able to just have fun and not worry about coordinating anything. We also had many out of town guests at our wedding and it was great to have a hotel venue where all the guests could stay. My husband and I are so happy with how our wedding turned out and that we chose Mendenhall Inn!

dn't have to worry about a thing! We would highly recommend this venue to anyone! :)

she was always incredibly friendly, helpful, and responsive to questions. They did a beautiful job setting up the space. The food was delicious, the hotel was accommodating, and we were confident that everything would be handled perfectly. Many guests stayed at the hotel and we used the bar for an afterparty, which was a fun option to have. It ended up raining all day, and the shuttle at the hotel ended up driving the wedding party around so that we wouldn't get wet, which was so thoughtful. We cannot thank Dottie and the Mendenhall enough for all of the hard work they put into our wedding. Without a doubt they exceeded every expectation we had - it was the best decision we made to have our wedding at the Mendenhall!

h our separate wedding planner. The day-of staff were also exceptional, making it so that we as the couple and our families felt like we had absolutely nothing to worry about except relaxing and enjoying ourselves - which we certainly did! The food was beyond delicious, and the service was catered to keeping the bride and groom happy, with personalized touches like allowing us to order different upgraded entrees if we wanted to and checking in with us repeatedly throughout the night to ensure we always had food, drink, and anything else we might require. We highly recommend Mendenhall for a lovely wedding experience, as the accommodations for your guests are also stellar now that they have recently remodeled!

, the staff made sure that everything was set up and running perfectly. I had no idea our backdrop had broke. Her team worked quickly to fix it and make sure it looked amazing. I could not recommend them more!

d in our minds. Everything was perfect. The food was delicious and nothing went wrong. ONE complaint we did have was that after our reception, we invited our guests to the main bar “Alexander’s” for an after party, we put a lot of money into having food provided and everything but the staff in the bar were rude from the minute we walked in to the minute they were screaming sassy remarks to get us to leave the bar. My father, the father of the bride and me, the bride did voice our thoughts to the bartenders and they were still just as rude. Very unprofessional and disheartening. I will be voicing this to the sales and management.

xtras you add. Even the cake vendor they use was great. Becky was the main coordinator that assisted us and she answered every question we had, leaving no stone unturned. Leading up to the day, they are very thorough, making sure they are covering all your bases. Becky and Dottie both went above and beyond to help us prepare and make sure every detail for our wedding was in place. They are super flexible and do everything they can to accommodate all your needs. Having the lounge there for our guests made for a great after-party and the hotel was so nice. Many of our guests came to us in the weeks after our wedding to tell us it was one of the best wedding receptions they had ever been to. We received many compliments on the food, environment and service. They really made our day so seamless and easy. Can’t say enough good things.