Men's Wearhouse -Phoenix, AZ

never received an email. The Imbecile on the other end yelled at my fiancé cause he could t get to a computer to check! We immediately called Mesa location and they were so kind and rescheduled us. I HIGHLY recommend NOT giving Gilbert mens warehouse your business. They do not care nor do they want you there.

tle more money and buy a suit from indochino. 100 times better than this.

ng sure I was measured properly. He setup the wedding manager but misspelled my name. When the time came to get our tuxes (on Wed before our Sunday wedding) myself (groom) and the two groomsmen who ordered from this location all had multiple pieces that absolutely did not fit. My pants and shirt were huge on me and the shoes were scuffed. Both groomsmen shirts and pants were oversized as well. We were ensured that replacements would be overnight-ed. I left work early to pick up the replacements only to find that they were "missing". Apparently the second uninterested employee didn't bother to overnight our replacements and instead just placed a new order which would arrive 2 days before the wedding (Fri). The only saving grace to this locations horrible service is two long time veteran employees (one is the manager, my apologies to them I don't remember their names). The woman (manager) ensured the order was placed properly and knock off a good portion of the price. The male employee was very apologetic and even offered to deliver the tux at my work so I didn't have to miss another day. When the ordered was finally received Friday everything fit, good but not great. Rentals have to be returned the day after the wedding which is a tighter window than most other rental places. My three other groomsmen and father had no problem at other men's wearhouse locations. I highly recommend avoiding this one, as their employees, with the exception of the two mentioned above, are inexperienced and come off as apathetic and lazy.

gave the groom because his groomsmen rented their tuxedo's. Thank you all again!

spoke or worked with the same person. When we did they seemed confused or did not remember the last conversation we had. Simply put, they are EXTREMELY unorganized and act as though they do not care or weren't even trained. Multiple times they misplaced our clothes, every single one of the groomsmen said they tried to charge them for their clothes when we already paid for them. One of our groomsmen lives in a different state and it was a headache, to say the least, trying to get him fitted because of the confusion and lack of organization on Men's Warehouse's part. They do not have procedures in place to make the process of buying or renting clothes run smoothly. The only reason they are receiving two stars is that they did finally, two days before the wedding, get us our clothes the way we wanted them. However I maintain the only reason this occurred was because we had to get clearly upset and honestly a little rude to get what we wanted accomplished. They finally snapped out of their haze and realized we were not happy and then everything went smoothly. I suggest if you use Men's Warehouse you come in demanding that they do their jobs and do them correctly otherwise you will have to deal with the horrible display we did. Overall Men's Warehouse was a BAD experience and the only one of our vendors we would not recommend.