Mercantile Hall

nd Beth, our planner, was absolutely incredible. She helped execute every detail of our vision perfectly and made sure everything ran smoothly from start to finish. She coordinated with all our vendors, kept everything on schedule, and was such a calm and joyful presence throughout the day. We had an outdoor ceremony that couldn’t have been more beautiful — we received so many compliments on how stunning the location was! We did the highest bar package, which included a welcome drink and two signature cocktails, and added the apple cider upgrade — such a perfect touch for a fall wedding. The drinks were a huge hit with our guests, and they even created a special cocktail just for me as the bride, which was such a thoughtful surprise. Our guests are still raving about the atmosphere, the setting, and how personalized everything felt. We couldn’t have imagined a better experience. If you’re looking for a venue that brings your vision to life and makes your day effortless and extraordinary, this is the place!

nd usage of their outdoor games were overpriced and unmissed. However, things like the camper and the calligraphy that we did not use, were noticed by guests in a negative light. My husband and I had to explain that the camper can be used as an outdoor bar, but was also an heavy extra cost that we did not feel was worth. The unuse of the calligraphy, but instead there was a spotlight on a blank piece of brown parchment paper, and it felt very embarrassing. When these extras are in use, I am sure they are lovely, but when a couple cannot afford or choose that it was not their taste for the big day. The venue can lead to inexplicit shame for us not taking on the extra costs. - Coordinator/Point of Contacts Throughout our experience with Mercantile, we had three different people people being our coordinators/point of contacts. The first one my husband and I enjoyed professionally and personally. Due to maternity leave, we were very understanding as to why we were given a new person of contact. The second person, we were not as pleased with for different reasons. The larger issue that I had was during a coordinator meeting, between the venue coordinator, our personal coordinator (hired outside of venue), and myself. At one point, she began to show a list of things that are offered at the venue, but it was not said they would all cost extra until questioned. With a lot of anxiety already, I was almost in tears with embarrassment and shame when it was exposed that all of them were extra, starting at least $50 to 1,000 or more. I was quick to say to skip the list entirely. This coordinator was also inconsistent with response times, being from one hour to several days. At one point, we were having a conversation about the bar minimum after sending our final count. At first, it was over email and turned into a phone call. We had not met our minimum with 110 guests and had some extra money that needed to be filled. Over an email, I was told one number, and the phone call, she told me a much different number with an unclear reason as to why that was. At first, she gave us two possible solutions. Both of said solutions were either over budget, which a month until the wedding is not what any bride or groom wants to hear, OR did not serve all of our guests that could feel rude to those guests. We came to the solution of a bottle of wine for the bridesmaids and I got to the venue, the groom & men got beer when they arrived, and 11 cocktails during the reception for myself and husband "free" of charge. Somewhere with weeks until our wedding, the venue switched the coordinator for the third time. The reasons for this switch were never explained to us. This person, unlike the last, was very consistent and quick to respond with the majority of the time was under two hours. We did enjoy her brief work with us. Overall We adore our wedding venue and its beauty inside and out for the ceremony and reception. We enjoyed the freedoms we did have and the convenience of the location for both ourselves and our guests. Looking back, our biggest complaints would be the nickel-and-diming with extras, some of which we agree are overpriced. The second being the switching of points of contains numerous times, which other brides and grooms can only imagine the frustration.

. It was such an amazing day and a huge part of that was my venue coordinator Nicole! Nicole was such an amazing help & made me feel so comfortable and normal in wedding chaos! She was such a big reason my day went so smoothly and I couldn’t thank her enough. My MOH and I both had issues with our dresses & the amazing ladies at Bon Bon Belle attached to Mercantile Hall came over and stitched us up! Everyone was so so amazing all day! So happy we choose this venue! 

ery detail and made the whole process feel so manageable. Beth checked in often and was super clear in her communication, which helped us feel calm and prepared going into the big day. On the day of the wedding, the Mercantile team was incredible. They handled everything so smoothly and made sure the event ran perfectly. If anything didn’t go as planned, they were already on it before I even noticed. The space is beautiful, the staff is amazing, and the whole experience was just so well taken care of. We’re so glad we chose them!

n for my wedding, Mercantile made sure that vision came to life even hanging extra decor from the ceiling for me. Very flexible with meeting times with us living out of state and even allowing us to change our timeline day of. Nicole was always available for communication and went above and beyond to make sure we were happy.

sed brick, views of the downtown area, and attentive staff who made us feel like royalty from start to finish. Planning a wedding can be overwhelming, but the team here made the entire process seamless and actually enjoyable. Our event coordinator Beth was amazing! She was responsive, organized, and genuinely cared about making our day special. On the day of the wedding, everything ran flawlessly. The outside ceremony space was magical, the reception area was breathtaking. Absolutely out of this world — our guests are still talking about it! We truly couldn’t have asked for a better place for the most important day of our lives. If you’re looking for a wedding venue that’s as stress-free as it is spectacular, look no further. This place is a dream come true!

lot of different styles and any time of year. Merc offers a lot of different services, such as their event coordinator package that we utilized (HUGE s/o to Stephanie!!) and in house DJ team and we liked having those services all in the same place. The team also worked great with our outside vendors and a lot of them had worked together before, so I really trusted their collaboration and eye to bring my vision to life. The Mercantile Hall staff is a well oiled machine and we were so impressed with the management of our rehearsal and wedding day logistics. Definitely would recommend to anyone!

divine and fit our ~150 guests perfectly. We especially enjoyed the lighting, gallery wall, and our hot chocolate bar outside at night! Nicole was a super star and helped bring everything together in a seamless fashion. She was supportive and provided so much love to my husband and I. My wedding was the best day of my love and Mercantile Hall served such a massive role in that! Thank you!

ing to the end! We had some hard times getting back to wedding planning after my husband’s mother passed earlier in the year and the Merc Team was right there supporting us with whatever we needed. They helped us create a beautiful memorial for her on the wedding day. ❤️ I cannot recommend their coordinator packages enough! The coordinator packages are worth every penny, and Stephanie, who stepped in as our coordinator within the last month or so, was a true dream to work with! She answered all of the questions I had and made my wedding vision come true. The in person meetings we had were always filled with laughter and definitely put my mind at ease through the planning process. It was nice to be able to discuss my vision and have their input on things. Stephanie did so much for us not just during the planning process but also the day of. She helped come up with a way to hang one of our pictures that was heavier than expected, made beautiful arrangements with extra items we had and even became a spontaneous seamstress when I needed her most! My bridesmaids and I loved the getting ready suite upstairs! It is a beautiful space, especially to take pictures and has tons of natural lighting! It was also very convenient to get ready there and have a big space to put all of our belongings and hang our dresses. Mercantile also has other add ons and in-house services that just make the day even more magnificent! We had the fire pit and s’mores and the hot chocolate! It was all so wonderful and made the day even better! The day of team was also a wonder to work with! I went down the morning of to thank them all for helping on the day and they were all so kind calling me a beautiful bride and congratulating us on our joyous day! They really helped make our vision a dream come true! We also used Merc Sound for our DJ, and Preston (DJ Alto) delivered a fun experience for all! In general, Mercantile Hall is a beautiful venue that we keep getting compliments on. It’s spacious but also gives an intimate vibe as well. The Merc Team made us feel like family and we are so happy we went with this venue!

e place to another. We used their DJ service and LOVED DJ Levi. He did an excellent job at playing music that we suggested while keeping the dance floor full and making appropriate announcements as needed. We got the coordinator package through Merc and had Nicole as our day of coordinator. She was seriously the best through every step of the way including the in person and phone meetings we had with her throughout the planning process and all of the emails and questions that we had along the way. On the day of, they set up the venue exactly how I imagined it and everything was so beautiful. The bartenders and all of the other staff were also so amazing. Everything went perfect and I thank the Mercantile Hall team for that. Their communication and professionalism was 10/10.

ier than I thought it would be. My coordinator, Stephanie, took all my boxes of decor and even a box of random stuff I liked but didn’t know where to put it to use and turned my wedding into exactly what I was envisioning! Everyone went above and beyond down to creating my little brother a new boutonniere with my extra flowers because his was lost, and allowing me to use a welcome sign stand because mine wasn’t working! As the bride they really make sure the day is about you and there isn’t anything to do besides get married so we were getting drinks brought to us while we were eating, anything I needed to be held or to find they’d do it, answering my 100 questions an hour, and more! My coordinator also spoke to all my vendors and figured things out as needed which was such a stress reliever. I received SO many compliments on the venue choice and multiple people said it’s one of their favorite wedding locations they’ve ever been which is such a great compliment!! If you’re debating between The Merc and somewhere else you should 110% choose Merc!

was not what we were looking for. Mercantile Hall was the perfect blend of rustic, industrial, vintage aesthetics and it's nestled in the cutest small downtown. All of the staff we worked with went above and beyond our expectations. Stephanie, Jess, Levi, Eric to name just a few. We purchased the Premier Coordinator package and it was well worth the price! Our coordinator Stephanie had our decor displayed beautifully and kept the day running smoothly. Eric and the night shift team had everything packed up and ready to be picked up the next morning (part of the premier coordinator package). All in all they really gave us the perfect day and I am so grateful for Mercantile Hall and staff!

the staff at Mercantile Hall enough for helping us make our wedding dreams come to life. The venue is intimate yet spacious. Even with the minimalistic decor that my husband and I chose, the Urb Garden and indoor reception space was absolutely stunning. Every corner of this venue lends to beautiful photography. Our coordinator was so attentive and helpful, putting me and my husband at ease on the day of the wedding. Nicole made our vision come to life and ensured that the day ran smoothly. The add ons that my husband and I chose made the day extra special. From the bridal suite upstairs for my bridesmaids and myself to comfortably get ready in, to the outdoor camper bar, to having access to the bag boards and s’mores pit at the end of the night- no detail is overlooked and you and your guests are sure to have an unforgettable experience. Thank you to the Mercantile Hall team for helping make our wedding the best day of our lives 🤍

ommunication was always on point, highly recommend getting the day of coordinator package (made our day go super smooth and stress free) Dj listen to our request and had everyone dancing , signature drinks were delicious and just how we wanted them! Our guest can’t stop talk ing about how comfortable and how much fun they had. Thank you Mercantile Hall for making our special day a Dream come true Andrea & David

ersonalize the space to make it feel even more special for you on your wedding day. We loved that our guests could stay inside and show off their dance moves or go outside for a quieter environment. All of the staff at Mercantile are so helpful and willing to answer any questions you may have while going through the wedding planning process. We had a perfect day and definitely would recommend Mercantile Hall to any future couples to celebrate their love!!!

made the planning process and wedding day fun and as stress free as possible. Our event manager was Nicole and she was sooo nice! We just had a baby in March and she gave us a diamond ring shaped rattle and a Just Married bib for the baby! So cute!! All in all this venue is amazing and beautiful and I can’t recommend it enough!

had an amazing time! 10/10

our day of coordinator and Levi as our DJ through Merc Sound and they were both amazing and flexible with us all day. The location of Mercantile Hall is perfect with many photo op spots in and around the venue, a lot of parking for all of your guests, and many hotels/short term rentals to stay at that are just blocks away from the venue. We have nothing but great things to say about the venue and their staff for helping make our day amazing.

o answer. Along with that they always had an answer. I loved all of there energy’s! The venue in its self was absolutely beautiful. They had extra like a disco ball if you wanted that extra decor, they also had more add on you could choose from. I would truly pick this venue over and over for my wedding! So a big thanks to the Mercantile Hall for making our dream vision come to life. It truly was a magical day!

ere for you every step of the way to help and customize it for you. Our coordinator, Racheal, took out so much of the typical stress of wedding planning and helped the day of go absolutely flawless, handling communication with vendors, setting up all of our decoration, and making sure everyone was where they needed to be. Our guests also could not stop talking about how perfect the space was and how pictures just don’t do it justice. I highly recommend starting your forever with Mercantile Hall!

ent managers were extremely professional and response time was always great. The only thing I would note is that the space for an indoor ceremony isn’t huge, but it was perfect for our smaller wedding (around 70 people). We are super happy that we chose this venue and would highly recommend it!

azing! It made for beautiful pictures and we are so thankful we found this space! Also super thankful for Destiny who was our coordinator and helped us every step of the way by answering all my questions and giving awesome vendor recommendations! Having the coordinator package made it a very easy stress free day! The staff is awesome!

ate package and Destiny was our coordinator. She was truly amazing and made our wedding truly special. I loved that with their coordinator package they handle all the set up and clean up at the end of the night. It was pretty expensive but well worth it in my opinion.

e already had planned with our wedding, and as soon as i toured Mercantile Hall, i knew this was the place we had to get married at. Racheal was our event coordinator and she was WONDERFUL! She communicated so well, answered all of my millions of questions, and made my vision come to life the day of better than i could have imagined. The way Mercantile operates made everything run so smoothly. I had SO MANY friends and family who are already married to make sure you scarf your food down cause you will barely eat that day and the day will go by in a flash, but i truly did not feel that was the case. My husband and i got our full meal, dessert, and even drinks. The venue is so beautiful and especially at night! I wish i could relive the day all over again. I could go on forever about how much i loved Mercantile Hall, as well as the experience of getting married here! I promise you wont regret it 😊

dinator, Destiny, was incredible! She was there for every step of the way with us & our day wouldn’t have been as amazing without her. She was professional, organized, & went above & beyond in so many ways! Every staff member was helpful & committed to making it a great day. We will always remember this day & are so grateful to Mercantile Hall & their staff for making it perfect!

f! Thanks Merc!

tly like the pictures online. But what really made our experience incredible was our Event Manager Destiny. I can’t tell you how easy she made the wedding planning process for us. My favorite part about working with Destiny was her extremely fast communication and organization. She responds to your questions quickly so you’re not sitting around waiting on answers. The planning process was straight forward, easy to follow, and clear. We are still getting compliments to this day about how beautiful our venue was. I would recommend Mercantile Hall to everyone! 10/10 experience.

s indoor/outdoor and the new upstairs bridal suite was perfect for getting ready. The price-point is very fair and we loved the a la carte nature of the pricing and add-ons because you can really build out the wedding that makes the most sense for you. The staff was caring, thoughtful, attentive, and helpful at every step of the planning process. We decided to take advantage of their Coordinator package, which made everything so easy. Racheal did an amazing job helping us to bring our vision to life and answered every little question and email quickly and thoroughly. The Merc Team did all of the set up and tear down for us, so we got to just show up and enjoy the entirety of our day. They gave us super helpful tools to plan on what needed to be done and when. They sent reminders throughout the process. We also took advantage of their assigned in-house DJ, which felt like a gamble at first, but they took the time to answer all of our questions and make us feel comfortable with the process. Finally, we loved that all of our vendors knew each other and were able to refer each other making us trust our team wholeheartedly. We had our dream wedding and would 100% recommend booking your wedding at the Mercantile Hall!

due to family health concerns. We loved having the ceremony and reception in one place with such ease. And again, I cant stresa how accommodating the staff and venue was which helped make our wedding feel unique and so memorable. The venue was also conveniently located for our guests mainly residing in WI and IL, with a hotel, bars and restaurants within walking distance, making it a nice getaway for guests. Burlington is such a charming city and such a perfect wedding village with hair and makeup, caterers, bakery and more all in the area. We stayed at the beautiful Mart Apt which made getting ready, taking photos, and hosting friends and family so easy. I would highly recommend this venue to anyone!

elpful and honest through the entire process. She was super sweet and personable and was quick to reply with any questions we had. Even if you don’t get to work with Destiny, I highly recommend using one of their coordinators for your big day. We also used their Dj services and I was also very pleased with this. I was a little hesitant since you aren’t allowed any meetings with the Dj but the music was great. He played all the music we were looking to hear! Kept up with the vibe of the guests on the dance floor. Overall we loved the hall itself, and the entire mercantile team. Everyone there was super helpful and nice. It was an amazing experience for our special day!

questions and requests. They work well as a team to cover each other to ensure all of our questions were answers and our needs were met. We got married in October at Mercantile hall and had our ceremony outside. The venue was the perfect size and aesthetic for our 150 guest wedding and the day went perfectly. The Mercantile Team has weddings down to a science! Once we gave a set up plan to the team, they were incredibly efficient in getting it done without needing my guidance and they utilized their knowledge and skill to set up in the most aesthetic and efficient way possible. We did not have to take down our decorations after the wedding and everything was packed neatly and efficiently for us to pick up the following morning. Our wedding coordinator Amy, went above and beyond to ensure our day was perfect and she felt like family by the time the day came. She collaborated with all of our vendors to take a lot of the work off of our plates and was incredibly knowledgeable in all the processes involved in planning a wedding. The experience was absolutely perfect and there wasn't a single moment I felt stressed. Mercantile was worth every penny, and we also fell in love wit Downtown Burlington and visit frequently! The only thing I feel like I missed out on is the bridal sweet that just opened upstairs! I would have loved to utilize that extra perk and think its such a great idea that they created it! Mercantile Was the best venue we could have asked for and we felt like family through the whole process of planning our wedding!

really helped my anxiety that day. Our coordinator, Racheal, was the best I could imagine and she made the whole day so smooth and was always a step ahead in dealing with all of our other vendors. Mercantile has so many unique features and all our guests were commenting how beautiful everything was. I am so happy we were able to have our wedding there!

was huge for us), always made sure we had fresh drinks, and made sure the night ran seamlessly. Our guests loved the indoor/outdoor capability of this venue and thought the camper bar was the sweetest touch! We had the best night dancing away with our friends and family!

were super friendly and made our day go so smoothly. All of the staff and vendors we used were phenomenal! Sam Donnell Photography Gertrude and Evelyn - Furniture rental Merch Sound - DJ Zilli Hospitality Group - Catering Feisty Flowers - Floral

cial. We worked with Lindsey to help bring our day all together and she had it run so smoothly. Such a beautiful space and so easy to work with. Should 100% consider Mercantile Hall to be your wedding venue!!

every detail is taken care of. She was so easy to work with. We had her as our day-of coordinator and she was fantastic! We also had our DJ through Mercantile and it was so seamless. Thank you for making our day so unforgettable!