Mercy's Custom Bridal Designs & Alteration

Mercy is a very talented seamstress! And a very sweet person. She is gets down to business and speaks practically, but I found her to be very kind and made me feel very comfortable. I’m not looking for someone to lie to me about what can be done or stroke my ego when I’m visiting a seamstress. I would rather someone be honest with me than lie or botch a job that simply cannot be done. It is her job to create a garment that fits and flatters you! There is a lot of technical skill that goes into custom tailoring a garment, it is an art. But you have to be realistic and be honest with yourself. That being said, when I came to Mercy with my dress I wasn’t sure what I wanted could be accomplished at all, much less affordably. I knew going in that if it wasn’t possible, I’d have to find another dress. I had read online about some seamstresses charging hundreds and hundreds of dollars to tailor dresses and was nervous. My dress fit but I didn’t love how it hung in some parts or felt wearing and I needed a bustle. She made my dress fit so perfectly I almost forgot how uncomfortable it was when I first brought it in. It was really special to see that kind of skill shine in something so important as a wedding dress. She made me feel so confident and gave me very practical advice. And her rates were extremely fair for the work she does as she is a good person. She is a very experienced seamstress and I would highly recommend her!

I really hope this will help another woman in the future. Me and my daughter were referred to Mercy. She came highly recommended for her amazing ability to alter wedding gowns. Not an “amazing” experience for us. We arrived at her shop and was rudely greeted... well not really greeted at the front. We filled out a paper and were instructed to go into the second room. Please keep in mind we have never been here before. My daughter put her wedding gown on. Mercy came into the room, didn’t greet us or introduce herself. Looked at my daughter and said” the dress is way too small”. *This fact we knew when we purchased, but also was told it could be altered. She continued to body shame her saying “ what do you want me to do? Perform a miracle or something?” She laughs again and states how small and she just doesn’t know. She then laughs and says “well, we can just maybe have high hopes”. My daughter sobbing and shaking after Mercy leaves the room, takes her dress off and wants to leave. I’ve never seen her so shattered by comments said. She is a very confident young woman that is a hairstylist with an awesome uplifting personality. She gives other women confidence through her talent. What happened to women uplifting other women instead of tearing down their souls and body shaming. This world is in a mess itself without ripping away a brides most amazing moment. There is NO truth in words can’t hurt. I saw that first hand yesterday. We have been reassured at Elegant Bridal that this can be fixed. Maybe the dress but not the mind. Not when you struggle with weight your entire life. I hope this can’t prevent another bride’s self image.

I am quite disappointed in how she handled my first dress fitting experience. She was rude and unprofessional to me. First, no one helped me get into my wedding dress when I got there. When she finally entered the room, my dress was snug on my hips and she had a hard time zipping it. She immediately said it didn’t fit and asked me, “What have I done?! And why doesn’t it fit?” She provided no solution in that moment and did not do anything to reassure me that as a professional seamstress, it would be okay. She ultimately told me I couldn’t wear my dress. If that didn’t make matters worse, she body shamed me and stated MULTIPLE times, that I needed to lose weight, go on a diet and cut the carbs. I spent my ENTIRE appointment in tears because I couldn’t believe that she had said those things to me. After body shaming me and continuing to tell me to diet and what I should and shouldn’t do in the gym, she FINALLY says that she could see if the dress was able to be let out (which should’ve been said first, without all the unnecessary and unwarranted opinions). Then, She asked me if I’m trying to actively lose weight. I told her that I work out, drink nothing but water (after she asks if I drink sweet tea btw) and eat right which has been my lifestyle for years! THEN, she goes, “Well I don’t want to waste my time letting out the dress and you come back and it’s too big, that’s too much work”. I was floored. She did NOT try to comfort me. She showed no interest in truly helping me or having me as a client. No tact was displayed in how she handled me or the things she said. No women wants to be told that they are fat, need to lose weight and go on a diet. ESPECIALLY A BRIDE IN HER WEDDING DRESS!! She absolutely ruined that dress for me. I thank God for Elegant Bridals for fixing her unprofessionalism and helping when she said they wouldn’t. I called her following that appointment to tell her how she made me feel and to cancel the next appointment. She took no responsibility for her actions or words! I can only speak on my experience and I choose not to spend my money with someone who made me feel so low and disrespected!

Mercy was fantastic!! She was great to work with and was very understanding of my work schedule and when I could come in for appointments. My dress was too big for me and I had a belt added and some “bling” added to my neckline. I had so many compliments on my dress and it looked amazing!!! She did a wonderful job and I would recommend her to everyone! My dress was absolutely perfect and more than I could ever have wished for.