Overall we had a great experience with the Sheraton. We chose the location because the Columbia Town Center is a special place for my now-husband and I, and I always wanted a recep...tion with a water view. Michelle and Bebe were incredible to work with throughout the planning process. They were flexible, patient, responsive, professional, and fun. Bebe went out of her way to arrange a special tasting time because my parents and my fiancé all lived out of the area at the time. Michelle was especially calm and flexible during the final two weeks before the event, which helped put me at ease. Ashley helped us with our room block, which needed some special coordination because about 70% of our guests were from out of town. She was also accessible and great to work with. The highlight of the facility is the lakeside patio, and it made for a lovely cocktail hour location. (One issue: I arrived late to the cocktail hour due to traffic and photos. I just wanted a glass of wine and to hear the band sing my favorite song, so I stayed on the porch with a few guests even though the captain had rushed most of the guests into the dining room. The captain then stood at the door ringing a bell during the entire song to get the rest of us inside. I understand that they were on a schedule to serve the meal, but I wish she had just talked to me instead!) The ballroom is pretty standard, but it worked well for the dinner and dancing. The food that came with our package was standard hotel wedding fare (chicken, fish, beef), but it was tasty! Our guests seemed to enjoy their stay at the hotel. My husband and I and our families all came in a few days early, and had a very pleasant extended stay. The staff was incredibly helpful and friendly! There were a few small hiccups (for example - the dance floor was coming up on one corner and had to be fixed while guests were waiting for us to enter the reception, and our bar ran out of one kind of beer), and I wish the coordination with the DJ would have been better during the actual event. However, the staff was very responsive when an issue arose and took care of it efficiently. I mention the small issues because no wedding is going to be perfect, but how the staff responds is what matters most, in my experience. The five stars are for the gorgeous location and the staff, who make this a very special place to have your reception!