BEWARE!!! Unfortunately, hiring Miami DJs turned out to be the worst decision of my wedding. It honestly pains me to have to write this review (who wants to have a bad experience with their wedding DJ?) but others should be warned before hiring them.
DJ Louie single-handedly ruined our experience at our wedding reception, and Xio (owner of the company) has refused to take responsibility. It's hard to know where to start...
- Louie didn't stick to the latest timeline communicated by the planner, which caused confusion, stressed my husband and me out, and disrupted the flow of the speeches completely
- He completely lost any sense of professionalism and shouted at our planner, getting in her face in an intimidating and inappropriate manner (this was even witnessed by some of our guests, who felt the need to apologize to the planner that she had been treated this way... truly shocking)
- He threatened to walk out of the event when he apparently wasn't collaborating well with the planner, which put all of us on edge because we obviously couldn't risk having the DJ leave and take all his equipment in the middle of the reception, so we all felt like we were at his mercy... it was terrible to feel like we were being held hostage by an angry DJ at our own wedding and it truly did not feel like he was on our side
- He had an extremely rude and abrasive tone throughout the night, including with us (the bride and groom) and many of our guests
- He breached the contract (which stated that the DJ must make a best effort to play music requested by the client and guests) by refusing multiple times to play numerous song requests. He even told one of our guests that he would not play one of our favorite upbeat dance songs that happens to be in both English and Hebrew because he "wasn't going to play any more Hebrew music" -- this was a Jewish wedding, so this comment and discriminatory attitude were highly offensive
- Multiple people noted that his erratic, irrationally aggressive behavior came across like he may have been in an "altered state of mind"
Direct quotes from guests who attended the wedding:
"With the exception of the DJ, everything seemed under control! But that DJ should be the last person with a microphone"
"I hated that guy. He was such an asshole."
"When I asked if he could play some Taylor Swift, he said, 'No, I work for the groom and he doesn't want that music' " (not even accurate, we had TSwift on our song list)
When we communicated our experience to Xio, the owner of the company, he did not take our claims seriously, even though all of it was corroborated by the planner, her team, and guests. He claims that the service was delivered on the basis that music was technically played during the night and the DJ took videos of people dancing. Yes, of course we tried to make the most the evening and got on dance floor! What were we supposed to do--refuse to dance in protest? We also had a live sax player, and I will absolutely give him credit that he did a good job. But that does not remotely begin to excuse the appalling behavior of Louie.
My husband and I were extremely uncomfortable and upset during our own wedding because of Louie's attitude and the way he treated everyone. He created a hostile atmosphere that put a dark cloud over our night. Our wedding planner has had to cancel the next several weddings she had booked with Xio due to his refusal to take responsibility, and he still won't take this seriously. or compensate us.