My husband and I were incredibly disappointed with the level of service and the way we were treated by Michael B. Anthony Florists and we suggest other couples give some serious consideration before booking him for their wedding.
We met with M...ichael after reading many of his stellar reviews and knew that he was the recipient of several awards for his work. For these reasons we made an appointment to discuss our wedding plans and what we were looking for. During that initial consultation we found Michael to be professional and we were impressed by the work examples he shared with us. After this first meeting we thought we were in good hands, but it turns out that was not the case.
On the day of our wedding we were incredibly disappointed with what was presented to us. Our boutonnieres were not at all what we had specifically asked for, and the poor excuses he provided instead broke before we even began our ceremony. As a result, none of our wedding photos (which we spent a great deal of money on) include what we hoped would be an important part of our wedding attire.
In addition to the mistake made with the boutonnieres, we felt the other flowers and arrangements were way below the level of work shown to us in his previous work examples. The corsages worn by both our mothers were brown within a few hours, despite being kept cool as soon as they were presented to us. The table decorations were simply a few roses in a glass vase and were something that could have been created by an amateur, and the arrangements that were created for our outdoor wedding ceremony paled in comparison to what we were shown during our initial consultation.
In addition to being incredibly disappointed and upset by what was presented to us, we, and several of our guests were also uncomfortable by the fact a member of his team showed up to our wedding ceremony wearing a "Blue Lives Matter" t shirt.
We did our best to not let the unprofessional work of one vendor spoil our wedding day, and waited a few weeks until after our wedding to share our concerns with Michael before posting any reviews publicly. Sadly, Michael's response and attitude were equally as poor as his product.
While Michael did accept fault for completely ignoring our request for a specific type of boutonniere and agreed to refund the cost of these, his response to our other criticisms was at best unprofessional and at worst, frankly rude.
When we explained that we felt the level of service we received was not equal to the examples he had previously shown us, his response was simply that "that would cost more money." However, in our initial consultation we never discussed our budget; we told him what we wanted, he showed us examples, and gave us a quote that we agreed to.
Michael refused to accept any additional responsibility for his poor level of work or provide anything resembling a reasonable apology, and while we tried to continue to communicate with him in a professional and mature way, he responded by blocking my husband and I from his social media accounts.
To this day we are still unsure why such a highly reviewed and award winning florist would provide such disappointing service. We know that he was also planning his own wedding around the same time of ours, so we can only assume he put his own needs before those of his paying customers.
If this lengthy review has not made it clear enough, we strongly suggest that other couples do NOT hire Michael B. Anthony.