Michelle Lanning Photography

tion with Michelle was great leading up to the wedding however, she went to the wrong courthouse on the day of our wedding and was not able to photograph us. While she initially apologized, every subsequent time she alluded to not photographing the wedding she said she was “unable to attend”. When in fact, she was able to attend, she just did not go to the right place even after I had texted her the address the night before. She was able to get a replacement photographer to come & photograph our wedding, which we were grateful for but of course it was not her or her style. After our shoot with a different photographer she texted us (without any apology) & reminded us that she will be requiring the full amount of the remaining balance. This was crazy to us considering she didn’t do any of the work, but we figured she still has to edit photos. Fast forward, 5 weeks later we had not received our photos or any updates. We emailed Michelle & asked if she had an ETA on the photos. She replied saying that according to our contract, delivery is within two months. However, our contract actually stated that delivery would be within four weeks and that storage of the photos would be 2 months. We told her this & she said she would get the photos to us by the end of the week with no apology for the delay. Once she finally sent us the gallery, she let us know that she was dealing with some personal issues which led to the delay in photos. While we understand that sometimes things happen, she should have at least communicated that to us. After going through the photos we realized that at least half of the photos that we took were missing from the gallery. We emailed her again and she asked which photos we were referring to. She replied alleging that she did edit the photos and maybe there was some error when uploading the photos. We did not receive the rest of the gallery for at least another week & a half. The communication with Michelle was terrible & her lack of accountability & the delay in photos was dumbfounding especially since she went to the wrong courthouse and did not photograph our special day! We are so disappointed that this happened because we loved her style & were really hoping our wedding photos would turn out as amazing as the ones we have seen.