What an experience! Showed up on time for our 1pm appt Mar 18. Our group consisted of the Bride to be, MOB, Aunt and 2 bridesmaids. We were greeted nicely and told to find dresses we wanted to try on. For reasons unknown to the 5 of us, the app...t went downhill from here. None of us remember the ladies giving us their names, so one had blonde and one had dark brown hair. The young lady with the dark hair was nice. It seems like she was new and didn’t exactly know what to do but, at times, she tried. The blonde, on the other hand, was annoyed that we were there. It was obvious from the first dress tried on. When this lady opened the curtain to the dressing room she would make an obvious sigh and roll her eyes as she walked out. She did it every single time. We were all in disbelief and couldn’t understand why. I actually have it on video when I was recording the bride in one of the 5 dresses she tried on. When we would make comments about what we liked/disliked about the dresses, the ladies just stood there and offered nothing in response. We sat in silence. It was so awkward and uncomfortable. There were so many beautiful dresses online but I can’t say that any were in the store except for one, but it was only in a size 20 and they wouldn’t put it on her saying it would swallow her. We thought bridal dress shops had clips for that, but if they did, they weren’t willing to get them out. It’s a shame because it was a beautiful dress that we had high hopes for. So after the last dress, the bride put her clothes back on and when she walked out of the dressing room the blonde had the front door opened for us to leave. No discussion, nothing. The appt took less than an hour and was a huge disappointment for our first appointment trying on wedding dresses. Unbelievable that a bridal store’s employees treat brides this way. We left and went on to our next appt in The Woodland’s (BB) and arrived early. This appt was completely different, a night and day comparison. It was amazing and the experience that every bride to be deserves and we are so grateful for it. We felt like we had just been at a thrift shop and were now at Saks Fifth Ave. We were treated so nice and actually had conversation with the sweet lady helping us. We talked about what we liked and didn’t like plus changes we might make. After 5 dresses and 2 hours she said “YES TO THE DRESS!” Jackie was amazing and helped make our time there wonderful. We are still talking about our experience, it was so much fun. Unfortunately, I cannot recommend Milena’s Bridal to anyone and I’m grateful for the experience at the other Bridal store