Lucy was A M A Z I N G to work with! From initial contact, she was so incredibly responsive and answered any and all questions. She was also quick to get back to me whenever I had ...a second thought or needed to modify morning-of schedule. She was communicative the entire week leading up to the wedding, and the day-of too. My fiancé, who even helped her access the hotel room before I got there even remarked how great she was--even making sure we were staying hydrated and eating something, and just keeping a fun, relaxed overall presence. My MIL, Mother, and family members who came in throughout the day while getting ready had such a wonderful time and were so happy with their looks and their overall experience! As an indecisive person, I really appreciated Lucy's collaboration and feedback as I was still in-between final looks on the morning of, and she helped bring the total vision to life. My MIL, Mom, and I all appreciated our touch-up kits, which definitely came in handy throughout the day, too. And, I loved that she kept the elements/schedule for the day in mind when putting together the look. I felt like "Me" on my wedding day (and looked like a glammed up, but natural version of "me")--had virtually zero stress, and firmly believe it was because of the people we worked with!