Overall I would say solid 3.5, had it only been regarding the quality of the food on the event day, they would have scored much higher...
- Pros: From a presentation and food standpoint, Moghul was wonderful. Our guests raved about the food th...ey provided for all 3 of our events. The caterers were definitely well known by all of our other vendors for their great reputation, fresh ingredients and it seems like the chefs did not disappoint on the big day.
- Cons: We, as the bride and groom, did not have as great interactions with Moghul as expected. We ended up having 3 tastings because none of our notes, comments or requests were followed through from previous tastings (2 of which our Moghul contact person didn't even show up to). I had to constantly reach out to the managers to request to meet or even just discuss the menus. I repeatedly reminded them that we did not want to repeat food items between the Sangeet, lunch and reception dinner (which I was hoping they would provide more insight and suggestions for since they have such creative food options and varieties on social media). For a sizeable wedding of 250 guests, we certainly felt like a smaller host for their company. Lastly, the Moghul representative told me during the reception that they had packed some dinner for myself and the groom before leaving for the night since we did not get to eat -however, when we asked the venue, Moghul hadn't left anything and when I contacted the manager we had been working with, he ignored my messages... This was a very disappointing note to end on after hearing such great things from our guests. Although we would recommend their food for wonderful quality and presentation, we did not have an enjoyable interaction with the catering group.