Molina Fine Jewelers

BUYER BEWARE!!! My fiancé recently proposed to me what appeared to be a beautiful and expensive diamond ring. He was so excited to find me the perfect ring. I have been wearing this ring since the 4th of July 2021. It is obviously my most prized possession and has great sentimental value to both of us. Naturally, I was extremely careful about the ring and have been taking great care of it. I remove it when I’m showering, cooking, and working out. I work 8-5 at a desk job so no heavy machinery used. When my fiancé and I took in the ring back to Molina’s to get it re-sized he was taken aside and told the diamond was chipped along one of the edges. This happened after the ring was out of our sight and in their possession for over ten minutes. He was also asked to lie to me about the condition of the diamond and encouraged to call for an insurance claim. I was completely devasted with the news. When we had the chance to speak with Mr. Molina himself on one hand he kept explaining to me that diamonds can be chipped when the right force is applied to them and then contradicted that by saying he has never seen this happen to a diamond. I am certain that I don’t possess the ability to break diamonds or that I hit it against any surface. This just comes down to the quality of the diamond. If this can happen to such an expensive diamond after only wearing it for two weeks, we as users should have been warned about the “wear and tear” of such expensive diamonds before purchasing them. Molina’s refuses to take any ownership of the flawed diamond and continues to blame us for damaging it. We were told that our only options would be to reduce the size of diamond by cutting it further down in size. For a business who prides themselves for their exceptional quality I would expect them to take accountability of such a situation. The only thing Molina’s has lived up to is making this experience horrific and “Unforgettable” for my fiancé and me.

Barbara at Molina was incredible to work with. She patiently listened to every detail and helped us design a beautiful custom ring.

Hands down our best experience! Barbara was our salesperson and she is fabulous! I love the staff, the experience, and their follow up. Their jewelry is stunning and my ring stops people in their tracks.