We loved having our wedding here! And got many compliments on how beautiful the site was. We started out in contact with Jordan, then Cassandra helped during more of the planning ...process and the day of. They were both very helpful with all of the (million ha) emails I sent with over the planning process, answering questions, etc. They're both nice and helpful, Jordan seemed to have more experience and I clicked with her demeanor more, so I was initially disappointed that the baton had to pass, but they were both helpful. There was one miscommunication where invoices were being sent to us including a beer keg and we find out after the fact that beer kegs are no longer available at the time, so that was a little frustrating at the time. Also, they include champagne in the dressing room, which was great, but charge something like $35 for cheese and crackers, so that was a 'really?!...' moment for us, ha. They let us bring our own lunch food in though, so it worked out.
The scenery is gorgeous and the venue is perfect. There's built in decor in the ceiling with the chandeliers/drapes, etc. And Chavari chairs were included! So I was excited about that. They also let us taste the food ahead of time (we paid but it was worth it) before booking, so I thought that was very accommodating.
All in all, it was the perfect venue, with everything we wanted for the day/night. Would highly recommend!