MSMP MEDIA LLC

done now it’s just unfortunate for the money that we spent. Despite this, Marisa and her husband were very nice.  But there were several things that were frustrating, first being that it took almost 6 months to get our full package (the last thing sent was the crystal usb). The only time I was ever sent an update or follow up about the delay was when I reached out to MSMP. I was never once contacted to explain the long timeframe for our package. All the while, the company was heavy on social media advertising and posting personal content. Not to mention, she no showed to our first phone meeting for planning. That had to be rescheduled.  Additionally, we requested vintage style photos and were happy with the portfolio of vintage pictures that we got from MSMP in the beginning. But our photo package we received 5 months later was not at all edited the way we were shown in her examples and agreed to.  Another thing that happened was that we were told we’d get all speeches in our videography that we paid for, however, we had a total of 2 speeches, and both of them weren’t successfully filmed. For our uncles dinner toast, apparently the audio wasn’t working on their end so we lost that speech. Then for our family friend speech, the audio wasn’t working until 24 seconds in. This was very disappointing.  My last thing that I didn’t appreciate is that the contract pretty much protects them from any delays in timeframe to receive your package as well as any mishaps etc. therefore this just made us feel like a bait and switch situation. Anyway, I get the feeling that they continually take on new clients to secure more money but cannot keep up with the demand. Perhaps it would be more beneficial to catch up on current contracts instead of accruing more and more. 

sa and her husband Robert kept in constant communication with me after our initial phone call. They asked for input from me on what would be perfect pictures of my husband and I. I shared ideas from Pinterest and we shared ideas before getting starting with our pictures that day. They were both super flexible and were on board with whatever new idea we came up with. They captured so many beautiful pictures from our day. They turned out better than I had ever imagined!

photographer, was great!

ur paid package time for this reason, completely missing all getting ready photos. They failed to provide a phone number for us to contact them at, making them unreachable during this time. I contacted them by email right at our agreed upon start time, but did not hear back and was only able to eventually get ahold of them via our day of coordinator. The team said we would make up my getting ready pictures by staging the moments at the venue before the ceremony, and I received two disappointing photos of manufactured moments. We were told by some friends and family that they heard the photographers joking about missing these moments throughout the night. They arrived without the must have photo list that we provided on their request, seemingly had not reviewed it, and did not direct the photos. I was left scrambling to try and remember all of my requested photo pairings and to direct people on my wedding day, rather than to relax and enjoy the process. This was very stressful, and resulted in me missing out on important photos with my friends and family. We first were told our photos may not arrive until as late as 120 days after our wedding, while our contract said 60 and their website said 90. After a discussion with the photographers, where they admitted misremembering what our delivery timeframe was per the contract, they did ultimately deliver our photos within about 75 days of our wedding and prioritized getting about ten photos to us earlier so we could print them in time for the holidays. There were some photos we received that we really enjoyed, and we were happy with our engagement photos. Group photos seemed to be a challenge, and the team was not prepared to direct them. However, individual, couple, and detail shots (rings/decor) were for the most part well done. We paid for a single shooter, but the owner, Marisa, ended bringing her husband as well, so we had two instead. They did give us more photos in our gallery than our contract stipulated, however, many of these were of the same moment, and for us, it was most important that we received the photos we requested, rather than just more. All in all, if you are hosting a very small, intimate wedding, or you do not have specific photos that are very important to you, they could be a good fit, but I would caution if that is not the case for you.