This review has been very difficult for us to do. We were fully committed to giving a 5 star review to Mt. Woodson. However, due to many things that we will outline below, we wil...l be giving a 4 star review, regretfully but with conviction.
Positive things about our venue:
Beautiful, amazing ambiance and location. When you work through Mt. Woodson, you work with their caterer, their decorator, their bakery, their coordinator, and there is an abundance of supplies/décor/trinkets that you can use for both the ceremony, cocktail hour, and the reception. It is basically an all-inclusive package, which is amazingly convenient and makes it so much easier to plan and work with their coordinator. Our wedding was the best day of our lives, and we had a beautiful day overall. The food was delicious, our guests were happy, and overall, there were absolutely no major issues. Since we got married in April 2022, we were slightly worried about the weather, because sometimes we will get rain. However, the weather was absolutely perfect too, and Mt. Woodson even set up heat lamp rentals for us, which our guests appreciated when it got dark. The décor was beautiful, our bartender was excellent, we had signature drinks, and many other small details that they helped to coordinate. There were games to play during cocktail hour for our guests, the bridal and grooms suites were very nice and it was amazing to be able to have photos there. Everything was on site. The other people we had hired for our wedding made it even more amazing (DJ, officiant, florist, photographers, and videographers). They provided a list of recommendations, and accepted vendors, although if you found someone who wasn’t on the list and you wanted to hire them, you had to get it approved. Which is fine and understandable due to insurance reasons. We have absolutely no complaints on the OVERALL day.
Now, here is why we have a 4 star review instead of 5 stars.
When we originally toured the venue, we still had other options that we were looking into. It was a different wedding coordinator than the one we ended up working with. I think her name was Taylor. A few months later, we contacted Mt. Woodson and booked our date, and by then our coordinator changed to someone named Peyton. We were working with her for our entire planning of our wedding and were informed that she would be our coordinator the day of. However, the day before our wedding, we did the rehearsal at the venue with our wedding party. The coordinator was someone we had never met, who was clearly new to the position, and said she was still being trained. She also informed us she would be our coordinator the next day, which was slightly stressful because we had never worked with her. Details get missed when that happens, which is what ended up happening. I had been working with Peyton on a number of décor items we wanted at our venue (our main archway at the ceremony, the pillars at top of the aisle, and some other items) that Mt. Woodson provided. When I mentioned these to the new coordinator, she seemed confused and quickly wrote it down. The archway, on our wedding day, was there but the pillars to hold flowers were not. We had printed our signature drinks and put them in frames to put up at the bar, which we gave to them the day before. We found out later that our frames were broken and our signature drink posters were taped to the side of the bar and no one really knew we had signature drinks. We found out because we asked our guests if they had tried our signatures drinks yet, and they had no idea what we were talking about, so we went over to the bar and saw for ourselves. Our food was delicious, but was disappointing. We wanted a buffet style, but being the bride and groom, we were served plates which knew ahead of time and were fine with. However, we were pulled away after eating a few bites, to do photos, and when we came back about 15 minutes later, our plates were cleared. We were starving and never got more food, because our coordinator was nowhere to be found. She seemed very disorganized and kind of frantic. My husband and I honestly don’t even remember the coordinators’ names from the day of our wedding (night shift and main coordinator) because it was so last minute and stressful.
One thing that was very important to us was the leftovers that we were told throughout our planning, and even on their website, were going to be packed up for us. Since we had a buffet, and an extra side and extra meat for everyone, along with hors d'oeuvres at our cocktail hour, we were expecting many leftovers. When we were getting picked up by our driver we hired, we asked about our leftovers. The brand-new coordinator we had never seen before showed up (night shift coordinator?) and told us she would search the back for leftovers. Supposedly, there were no leftovers to be found and “our guests ate all the food and there are no leftovers”. If that is true, that worries us because that means they ran out of food and our guests went hungry. If it is not true, they completely lied to us multiple times, since we had even contacted the venue afterwards about it and they continued to deny we had leftovers. They told us that this is the first time they had run out of food. That worried us even more because we had about 10 no-shows at our wedding. Would 10 people have gone hungry? We know they were not being honest with us, because we saw the amount of food there. This was completely unacceptable and we had to drop them a whole star from their review because of this.
Also, as a side note, the dessert was mediocre, we weren’t a huge fan, and that was the majority of the “leftovers”. We ordered a large variety of dessert and they looked great, but tasted like chemicals.
Overall, we had a beautiful wedding, it was the best day ever, the vibes were amazing, and the venue provided what we wanted.
Would we still recommend this venue? Yes, absolutely. I think there was an issue with communication between the coordinators and the issue with the caterers either not providing enough food, or not providing us with our (VERY EXPENSIVE) leftovers.
Thank you, Mt. Woodson, we are grateful and will never forget our perfect day.
-Tisa and Robert