Downtown Cleveland's Highest Rated Venue
Recently updated
This vendor updated their storefront within the last 15 days.
Holds ceremonies and receptions
Deals
OfferPermanent
Say ‘Yes’ to the View and Save Big!
OfferPermanent
All-Inclusive packages starting at $95 per person
Marissa Dawkins
DIRECTOR OF EVENT PLANNING
Typically responds within 24h
AWARD WINNER (8X)
Thanks to recommendations from couples on The Knot
The Music Box Supper Club is a two-story concert venue and private events destination located on the West Bank of the Flats in downtown Cleveland. With its waterfront access, decks with downtown views, and flexible floor plans, the space is perfect for weddings, rehearsal dinners, bridal showers, holiday parties, bar and bat mitzvahs, corporate events, business meetings and cocktail receptions.
Best of Weddings recognizes the top local wedding professionals on The Knot as reviewed by real couples, their families and wedding guests. The award represents the highest rated vendors on The Knot who are trusted, dependable, and deliver quality service.
Achieving Best of Weddings Hall of Fame means you’ve won Best of Weddings at least four times! This is the highest honor in the wedding industry.
Amenities + details
Amenities
Ceremony Area
Dressing Room
Handicap Accessible
Indoor Event Space
Outdoor Event Space
Reception Area
Wireless Internet
Ceremony Types
Non-Religious Ceremony
Religious Ceremony
Second Wedding
Vow Renewal Ceremony
Guest Capacity
Up to 250
Settings
Ballroom
Beach
Waterfront
Industrial & Warehouse
Restaurant
Rooftop
Venue Service Offerings
Bar & Drinks
Cakes & Desserts
Cupcakes
Other Desserts
Food & Catering
Planning
Rentals & Equipment
Service Staff
Awards and Affiliations
Any questions?
Meet the team
Marissa Dawkins
Director of Event Planning
Event Planner Extraordinaire
Reviews
4.9
out of 5.0159 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Music Box Supper Club is highly praised by reviewers for its exceptional service, delicious food, and stunning views. Marissa, the event coordinator, received numerous accolades for her professionalism and assistance in ensuring a seamless planning process. Guests appreciated the attentive and friendly staff, particularly the bartenders and servers. The venue's setup, including large bar space, dance floor, and concert hall, received positive feedback. Despite minor hiccups with partnered vendors, such as KB Confections, overall, Music Box was described as a dream come true and highly recommended for weddings.Review photos
Showing slide number 1 out of 9
Madison A
Highlighted review.
5.0
10/08/2025
I would recommend Music Box Supper Club to all my fellow brides. Having our wedding reception at Music Box might have been the best part of our wedding day. From signing the contract, tastings, vendor walk throughs, to the day-of events, Marissa was a rockstar, helping us with every step of the process. The day turned out to amazing, the MBSC staff was on top of everything, we couldn’t have been happier.
Our guests LOVED the large and fully staffed bar, the outdoor space overlooking the banks was a hit, we got compliments on the quality of food and how fast it was served and the stage/dance floor were occupied at all times. Their sound and production team were awesome, we had a video projected on the walls throughout dinner that was a huge hit as well. I personally loved the giant windows (we were in the concert hall upstairs), it was the perfect balance of nighttime dance party and golden hour lighting through dinner. 10/10 for MBSC, they were the best vendor we had.
Response from Music Box Supper Club on 11/06/2025
Thank you so much for your kind words and glowing review! We’re absolutely thrilled to hea...
r that your wedding day at Music Box was everything you hoped for and more. It means the world to know your guests loved the food, the view, and the dance floor energy! Wishing you both all the happiness in the world as you start this next chapter together!
Caitlin S
5.0
10/15/2025
Everything about out experience with Music Box was great! They walked us through all our options when we were deciding on a package and were prompt with answering any questions we had. Marissa was very easy to work with and made sure we were on top of the planning process. She ensured that the day was everything we wanted it to be. The day of staff were all very friendly and attentive. They were quick to help us with anything we needed and truly made us feel like guests of honor on our wedding day!
Response from Music Box Supper Club on 11/06/2025
Thank you so much for your kind words, Caitlin! We’re thrilled to hear that Marissa and ou...
r team helped make your wedding day everything you dreamed of. It was such a joy to celebrate with you. Wishing you both a lifetime of happiness!
Any questions?
Olivia L
5.0
9/30/2025
The Music Box exceeded our expectations for our wedding day. Marissa was exceptional. She was helpful, quick to communicate and willing to go above and beyond to make our special day exactly what we envisioned it to be and more. The bartenders, chefs and support staff were friendly, communicative and professional. Looking back, we wouldn’t change one thing.
Response from Music Box Supper Club on 11/10/2025
Thank you so much for sharing such a kind review! We’re thrilled to hear that your wedding...
day at Music Box was everything you envisioned and more. Marissa and our entire team loved being part of your celebration and making sure every detail was just right. Your kind words mean so much to us — we wish you both all the happiness in the world as you start this next chapter together! 💕
Sydney D
5.0
9/17/2025
We had our wedding at Music Box Supper Club, and it was everything we hoped for and more. Our ceremony was out on the 2nd floor deck, with the reception inside the concert hall, and it was the perfect setup. Even though the weather was cloudy, the views were still absolutely gorgeous.
Marissa, our event coordinator, was such a blessing throughout the whole process. She helped us get everything in order, gave us great suggestions when we needed them, and made sure the day flowed smoothly. The staff was so kind, even helping my parents with some setup and tear down, which really helped to ease their worries.
The service on the day of the wedding blew us away. We never had to ask for anything because the team seemed to anticipate our needs before we even realized them. Dinner service was especially impressive. Since my husband and I were served first, we got to watch the staff move like a well-oiled machine, getting meals out quickly and clearing plates with such care. And the bartenders were just fantastic; they were knowledgeable, fun, and engaging.
There was a little hiccup when I forgot to pass along some last-minute changes to the DJ, but the Music Box team rolled with it seamlessly and made sure everything stayed on track. Honestly, the whole day felt effortless thanks to them.
We received so many comments from guests (during and after the wedding) on how amazing the venue, food, and service was. We are beyond grateful to Marissa and the entire Music Box crew for making our wedding day so special. It was the most incredible experience, and we couldn’t recommend this venue more highly!
Response from Music Box Supper Club on 11/10/2025
Sydney,
Thank you so much for taking the time to share such a thoughtful and detailed re...
view! We’re absolutely delighted to hear that your wedding day was everything you hoped for and more. Marissa and the entire Music Box crew truly loved being part of your celebration. Your kind words about our staff, service, and attention to detail mean the world to us. We’re so grateful you chose Music Box to host your wedding and wish you both a lifetime of love and happiness! 💕
Amanda T
5.0
9/04/2025
We had our wedding at Music Box and it was truly such a fun and memorable day! From the very beginning, Marissa was great to work with. She answered emails quickly, was always professional, and made the whole process so much smoother. On the wedding day itself, everything ran beautifully. The bartenders were fast, friendly, and kept the drinks flowing all night, which our guests loved!
The only downside was with KB Confections, which is the partnered bakery when booking at Music Box. Unfortunately, the flowers on the cake didn’t match what I had requested, and when I followed up afterward, they mentioned they may have confused my inspo with another wedding happening downstairs. They also had promised a gluten-free cupcake for my mother-in-law, but it never made it to her. To add a little extra stress, I thought the top tier of my cake was missing the next day, but Marissa quickly reassured me it had been packed with my belongings. Sure enough, my dad later found it, so that one was on us and not the venue.
Overall, Music Box itself was wonderful – the space, staff, and the views. I would recommend this venue wholeheartedly, just with the note to double-check cake details with KB Confections.
Lauren P
5.0
9/01/2025
The Music Box was truly a dream come true for our wedding venue! My husband and I ended up booking the upstairs concert venue and it was everything we wanted in a venue and more! The bar space, the professional built-in sound system, and views of the water and city were just a few of the reasons we booked the Music Box, but we were delightfully surprised by how much more there was to offer. We still get compliments on the food, and we certainly got our money’s worth with our drink package (no running out of signature drinks here!). Also, Marissa and the rest of the staff was such a pleasure to work with, they all helped execute our day perfectly and we appreciate them all so much! If you are looking for the perfect downtown wedding venue, this is it!
Patti S
5.0
8/30/2025
I can't say enough about this venue, from the time we first came to see it, throughout the planning and the actual reception. The staff were exceptional. All of our questions were answered in a timely manner and the serve staff and bartenders were friendly and efficient. The food was absolutely delicious!! Our guests are still talking it! The venue itself was perfect! Gorgeous view of the river, great space for dancing and the huge bar had the guests in awe. I highly recommend The Music Box! Our guests said it was the best wedding they ever attended!
john w
5.0
8/09/2025
We had our son's wedding on July 26th at the Music Box Supper Club and it was truly fantastic and beyond our expectations! The whole process from start to finish was great. William was so easy to work with and flexible as we laid out what we wanted for that special day! We had 245 guests and we rented the total facility(upstairs and down) which was perfect! Definitely would recommend that for larger wedding. We had the cocktail hour and hor d'oeuvres and then later dancing(live band ) and late night snacks downstairs! Access to the patio by the water was beautiful. We had the dinner and all the toasts etc upstairs. tThe food was phenominal! We have never had so many compliments by everyone!! Marissa WOW, she was fantastic- so responsive and helpful on ever detail. We felt so lucky to have her to help plan and execute everything through the process and hat day. The Bartenders were amazing and so outgoing and responsive with our guests. We could not be happier with our choice for this special day!!
Francesca K
5.0
7/13/2025
My husband and I got married at the Music Box Supper Club this past June and it was magical!! Throughout the entire planning process our wedding coordinator at the Music Box, Marissa Dawkins, and the rest of her team were absolutely incredible! The communication was very smooth and easy which we were so grateful for because we were planning the wedding from out of state. They made sure we had everything we needed and didn’t miss a beat! The day of the wedding was so fun, the venue was beautiful, and the staff was so attentive, sweet, and helpful! I would definitely recommend this place to any bride looking for a beautiful Cleveland wedding on the river. Thank you Music Box Supper Club for making my dream wedding come true!
Cindy A
5.0
7/10/2025
Our daughter recently got married at Music Box and my husband and I couldn’t be happier. The layout of the venue was perfect. So nice to have an outside area with a beautiful view. The giant bar staffed with 4 bartenders that knew how to hustle, meant our guests never had to wait in a line for a drink. The stage was what made the party so fun with plenty of room for a ten piece band. Marissa Dawkins was our contact through the whole planning process and was well beyond knowledgeable, professional and on top of every little detail. Her communication with us was incredible. Finally, the entire staff really knew how to put it all together. The tables looked beautiful and the food was also a winner!! We had a wonderful experience having our daughter’s wedding at The Music Box Supper Club and would highly recommend.
Jenna S
5.0
7/06/2025
We loved everything about our wedding with Music Box Supper Club. Marissa, our event manager was very helpful throughout the planning process. Our favorite things about this venue were the food (!!!), sunset overlooking the second-floor deck, and how seamless it was for our band to play at the venue. MBSC was very timely and professional and we would hold an event there again.
Ashley K
5.0
7/01/2025
We cannot thank Music Box enough for going absolutely above and beyond for our big day. The team through out the entire process was the best of the best. Marissa was absolutely PHENOMENAL to work with along with the day of staff members. We have received rave reviews on the food, drinks, and how kind and attentive the event staff were. We are so happy we had our big day at Music Box!
Clare A
5.0
6/22/2025
The team over at Music Box Supper Club is beyond amazing, from start to finish our wedding was everything we dreamed it would be and wouldn't have been able to accomplish this without them. When I first looked into this venue, I was a little put off at first since it is advertised based on packages, but those packages are so flexible! William who gave us our tour and helped us book really makes it so simple and caters everything to what we needed. Not only is the venue stunning, but Marissa and her team really made this experience so easy for me. She was so attentive with every little (probably annoying) question I had. The amount of compliments we have received about our venue, the staff, the bar, the food, just everything is incredible. If you're questioning it, just take the tour and see what they have to offer!
Cara G
5.0
5/17/2025
We had our wedding reception at Music Box in April of 2025 and our experience was incredible! From our venue tour to our tasting to wedding day, Marissa made sure that all our questions were answered and our visions came to life! She responded quickly to all emails and text messages throughout the planning process. Day of the wedding, the wait staff and bartenders were extremely attentive. Our guests were blown away with the space and how delicious the food was along with the portion sizes. Highly recommend MBSC!
Laura G
5.0
4/15/2025
Our experience with The Music Box Supper Club for our daughter's wedding was fabulous! From the moment we arrived, we knew it was going to be very special.
The venue itself was stunning! Every inch of the it was thoughtfully designed and the views were breathtaking.
The food was nothing short of spectacular! From appetizers through to dessert, everything was expertly done and perfectly timed throughout the evening. The quality of the food was fantastic and made a great impression with our guests.
The staff was exceptional. From the bartenders to the waitstaff, everyone was friendly, attentive, and made sure everything ran smoothly. Marissa, our event coordinator, was on top of every detail and was incredibly accommodating to our wishes.
It felt like the entire team was invested in making the day as perfect as possible. I would highly recommend The Music Box Supper Club for your reception!
Anna F
5.0
12/22/2024
Marissa and the staff at Music Box were great! Leading up to the wedding, Marissa was organized, attentive, and responsive to all our questions. They also worked well and knew all our other vendors personally which made everything very smooth.
The night of, the venue was beautiful and the staff was super accommodating and professional. We got many compliments on the venue including the food and the real bar. The windows make it so the city lights glitter off the water at night and it looks really amazing. Would highly recommend Music Box for anyone looking to plan a wedding.
Julia S
5.0
11/18/2024
Music box is an amazing venue! Staff is great and the food is delicious! Marissa was quick to respond with all questions and concerns. Would 100% rebook for any big even in the future!
Marlee T
5.0
11/03/2024
Music Box was amazing and made our wedding day so special. There were endless choices to make the day feel like us when it came to lay out, food, lighting, timelines, etc.
Joy C
5.0
10/21/2024
The staff at Music Box is attentive and flexible (shout out to William and Marissa). They made scheduling, planning, and celebrating the big day seamless and stress free. The food is AMAZING. All of our guests are still complimenting the menu including the hors d'oeuvres, the short ribs, the risotto, and even the vegetables. The servers and bartender were so friendly and attentive to all guests' needs and wants. They set up everything on the deck for our ceremony and decorated the space beautifully, even helping with the center pieces for the tables, for our reception. There were some last-minute additions to the ceremony music plans and Marissa coordinated everything for us, and it worked out perfectly. Thanks for helping to make our day magical and memorable!
Anna B
5.0
10/21/2024
I cannot recommend Music Box enough for a wedding reception! They made our day so special! Marissa, one of the coordinators, was so informative and professional. She answered all of our questions and was so prepared for our reception. This venue is very easy to work with and really prioritizes the married couple and their parents. Music Box is beautiful and the views make from amazing photos. I can't recommend Music Box enough!
H R
5.0
10/13/2024
We highly enjoyed our wedding night at the Music Box! It was the most fun we ever had and the Music Box was the right venue for it. We booked the event room on the top floor and it worked perfectly. Luckily, we had great weather in the summer time so they were able to open up the patio for guests to enjoy some fresh air and great views. We had just under 200 people, so the patio really helped out to spread some guests out and it was not crowded at all. There was still plenty of room for a big dance floor. The large bar in the middle of the venue was great to have as guests could hang out around the bar and wait for drinks as opposed to standing in a line. We received multiple compliments on the venue and surprisingly the food as well. Both us and our guests really enjoyed the food. The staff was helpful throughout the process. They will get busy during wedding season (mainly Fridays and Saturdays) so they will not be able to talk but they do a good job getting back with you when they are back. There were multiple staff designated to helping bride and groom throughout the night but all staff were readily available for anything that needed attention, making the night seamless for us. We would recommend this location to anyone looking for a fun venue!
Emerson B
5.0
9/19/2024
We got married the first weekend of June, and Music Box was the perfect venue for us!
Pros: Amazingly nice, attentive staff, beautiful location, stellar food, and the best of the best sound system for our live band! Everything was checked off for us with this venue, and we’d do it all over again in a heartbeat!
The 2 things we wish we would have thought of that we’d like to pass on to soon to be married couples are:
1. Confirm in detail the run through of the bridal’s entrance for the on site ceremony. Our guests didn’t even realize the bride was walking down the aisle because the musician didn’t cue for everyone to stand, and the bride was sent out almost right after the groom.
2. Request a slice of your own cake! Haha! We had 3 flavors in our cake, and didn’t get a chance to try any of it the night of.
Callie M
5.0
9/13/2024
Everything about my wedding experience with music box went beyond my expectations. From the planning before the day to that actual execution was perfect. Lauren and Marissa both went above and beyond with helping make sure every single detail was exactly what I wanted. We discussed the layout, the timeline, and everything in between so when I showed up the day of I didn’t have to lift a finger. My vision was executed perfectly by Marissa and the set up team. They did a wonderful job.
Moving on to the day of- I am still getting compliments from my guests. I’m not exaggerating when I say it was without a doubt the best wedding food I have ever had, which I have also heard from several others. The staff was absolutely wonderful. The food came out and was also cleaned up quickly. Everyone was so kind and professional. No one ever waited on a drink. The bartenders were amazing! The were quick, attentive, and so much fun. Special shoutout to Chad! We had him for both rehearsal and day of and what a blast he was! Everyone loved him.
Overall, I couldn’t be happier with my experience and I would highly recommend.
Brenna K
5.0
9/10/2024
From the amazing views to the perfect set up for the bar and music, Music Box Supper Club was the most amazing venue for our wedding. They were great to work with from the start of planning our wedding to the day of! Marissa was a complete joy to work with who was always answering my questions. I couldn’t be happier and more thankful for the staff for the day of our wedding. They were always asking us what we needed and ensured our guests were happy as well. I received endless compliments of how good the food was and how great the venue is for a wedding. We are so happy we had our wedding here and I highly recommend it for others!
Alyssa C
5.0
9/08/2024
We had an amazing experience using Music Box for our wedding. We were planning a wedding from abroad, and we were looking for a venue that would make the planning process as easy as possible. Music Box went above and beyond to fulfill that requirement. They are very professional and responded quickly to emails and any questions we had. They made wedding planning an easy, stress free, and enjoyable process. The food and drinks were fantastic! We received many comments from our guests about the delicious food and drinks. The staff working our event were all wonderful! Everything ran smoothly on the day of the wedding. The atmosphere was perfect. We are so happy we chose Music Box for our wedding.
Sam H
5.0
8/22/2024
After looking at many venues we knew almost immediately upon visiting Music Box Supper Club that that would be our wedding venue. After we signed our contract, a lot of the staff changed over and we were a little nervous about some of the verbal promises that had been made to us would not be able to happen. Lucky for us, Marissa took over and she was absolutely phenomenal to work with. From our tasting experience to our final walk through to our rehearsal and wedding day, Marissa made our dreams come true. I had ideas about how I wanted the deck set up for our ceremony, and Marissa delivered phenomenally despite it not being how the deck is normally set up. We had some questionable weather (predicted rain and hail, but not 100%) leading up to our wedding and she provided multiple rain options for us the day before, trying her very best to make it exactly what we wanted and told us they would prepare for both an indoor and outdoor ceremony and we could decide relatively last minute. This flexibility allowed us to ultimately have our outdoor ceremony that we envisioned and we are so grateful for that. The food was incredible and multiple guests told me it was the best wedding food (filet and chilean seabass) that they have ever had. If you want to have a band, this is the venue to do so. We had a 9 piece band and it was absolutely incredible. Our wedding at Music Box was better than we ever dreamed was possible and if you want a waterfront venue with incredible food that is ready to throw the biggest party of your life, this is the venue for you
Susan C
5.0
8/22/2024
We could not be happier with the Music Box Supper Club! The food was excellent, from the appetizers to the cake. The guests raved about their meals. The service was fantastic, and the staff and wedding coordinator were easy to work with and responsive. We wouldn’t change a thing. Great place to host a wedding and reception!
Linda G
5.0
8/06/2024
Absolutely amazing staff to work with, everything came together perfectly. The venue is beautiful and the city and river views can't be beat!
Katherine E
5.0
7/31/2024
Music Box Supper Club was the perfect place for our ceremony and reception on 7/19/24. Their wedding coordinator, Marissa was beyond helpful through the planning process and day of. All of the staff working our wedding were professional, attentive and hard working. They provided exceptional service and made sure our wedding was perfect. Our guests raved about the venue and food/drink selection. I cannot recommend this venue enough!
Alexis T
5.0
7/15/2024
BEST WEDDING EVER! Amazing food, great service, top notch bartenders, phenomenal event managers. We couldn’t have been more blessed to have chosen to have our wedding at the Music Box. Unforgettable!!
Stacy S
5.0
5/15/2024
The music box staff provided such an amazing day/evening for our daughter’s wedding. It was so beautiful and flawless. Everyone was so kind, friendly, helpful and professional as well as detailed, efficient and striving for perfection. Marissa’s leadership as the event planner was truly amazing. She eased any anxieties about the day as well as made sure everything was in place and perfect. She was so organized, detailed and responsive to all of our needs. We are truly grateful to everyone there and appreciate all that was done to make the day beyond perfect.
Daniel G
5.0
5/07/2024
Marissa was fantastic and very communicative at every step in the process. Heather, Stephanie, and the rest of the wedding day staff was great. As the groom, I wasn't present for the set-up but everything was EXACTLY as we envisioned. There was one time during the reception a glass was accidentally broken by a guest and the staff jumped on the spill, cleaning it up, making sure nobody slipped, and leaving a wet-floor sign. Later, there was another spill in the middle of the dance floor and they had the same fast response. The backdrop of the river is beautiful and the staff cleaned up the outdoor space for our ceremony in MINUTES when the rain stopped literally three minutes before our ceremony was to begin. Plus, if the rain didn't stop, we had two different back-up plan options inside. The food was great and the drinks were better. Despite Music Box being on the higher-price end of the Cleveland market venues, I would 10/10 recommend all future weddings be held there. I'm an event planner myself, so I've seen some horror stories of dealing with coordinating a million different vendors and things going wrong at the last minute, but Music Box eliminates all the hassle. They handle EVERYTHING on the wedding day including food, drinks, set up, the ceremony space, coordinating the (few) vendors needed [photographer, DJ, end of list], and they even helped clean up. Top to bottom and start to finish top of the line service which amounted to the smoothest and most hassle-free wedding I've ever heard of, which, considering it was my wedding, is EXACTLY what we wanted--just to be able to relax and enjoy our wedding day.
S S
5.0
5/04/2024
Delicious food, professional staff, great attention to detail!
Paul M
5.0
5/01/2024
Everything about the Music Box was spectacular from planning to execution. We did not have a traditional sit down event with dinner, opting for more of a cocktail party vibe. The entire staff from kitchen to bar were amazing. I had a lot of comments afterwards about how pleasant everyone was that our friends interacted with. We got lucky and had a beautiful evening, and so the doors were opened to the outside deck. This made it very easy to move in and out of main room. (Great views of the river!) I highly recommend. Marissa was our host for the last half of our planning, and I would use her again in a heartbeat.
Christian B
5.0
1/22/2024
The Music Box was exactly what we were hoping for an more! The venue was beautiful, the food was great and the service was beyond anything we could have expected. From Marissa to the rest of the staff, everyone was so nice and accommodating. Working with everyone was so easy and all setup was exactly how we pictured it. Plenty of times the staff went above and beyond to make sure we had everything we needed on our special day.
Libbey P
5.0
1/19/2024
We traveled to Las Vegas to get married. We knew we wanted to celebrate with family and friends upon our return home. We wanted it to be a party to remember, with a live band and great food, so we spent a lot of time scouting out possibilites. I wish we would have met up with the team at Music Box first! Right away, we knew it was a win. Not only is the venue GORGEOUS (we had our reception on the lower level in the Supper Club - PERFECT), but it had the capability to provide professional live music, insanely delicious food that our guests were raving about for days afterwards, and the best customer service I could have asked for from the team. And to top it off, they worked with our budget to ensure we could have an amazing event without breaking the bank. Specifically, our coordinator, Marissa, and our server, Christina, went above and beyond to ensure we had the best time of our lives. Our reception was a bit unconventional, but they went with our ideas and made them even better than we could have imagined. The night was so amazing that our guests told us we should have a party just like our reception every five years. I can't recommend Music Box Supper Club any more for your event, I promise it will be a night to remember!!!
Jessica S
5.0
12/01/2023
We had a great time having our wedding at the Music Box Supper Club. It was nice to be able to have the waterfront view for our out of town guests visiting Cleveland for the first time. Music Box Supper Club did a fantastic job setting up our decor, making and serving delicious food and drinks to our guests, and keeping the evening on schedule. Our coordinators, Marissa and Jordan, were very organized, professional, and maintained a positive and upbeat energy during the planning process. We hope to go back and enjoy additional events at the Music Box Supper Club in the future.
Taylor G
4.0
10/29/2023
Let me start by saying - our wedding at Music Box Supper Club turned out beautifully. Unfortunately, the high turnover among staff leading up to our event created a lot of uncertainty to the point we ended up removing the onsite ceremony due to lack of confidence in the team being able to deliver. We also had a few things that were agreed to with our first point of contact change causing us to revise contracts (requiring more $) with our outside vendors. This all changed once Marissa came on board - she is truly amazing at what she does. Responsive, detail-oriented, and extremely organized. Once she took over as our main point of contact, things went seamlessly from there. I was super impressed with the team's ability to transform the space into exactly what we wanted. Our guests loved the food and enjoyed the beautiful views of Cleveland. My only negative complaint was feedback from multiple guests on one rude bartender who refused to acknowledge the signature "pet drinks" when guests ordered them. If this isn't something MBSC will accommodate, then let couples know rather than having staff snap at guests. MBSC may want to review their staff working special wedding events vs the typical concerts hosted there.
Scott W
5.0
10/25/2023
Venue and food were fantastic, great job by the Music Box Team
Stephanie T
5.0
10/14/2023
I would recommend this venue to anyone getting married. We had an amazing experience. Between the amazing food, the atmosphere, the music and sound, the rooftop, and the kind and attentive staff, we had the most perfect day. We had our reception in the upstairs space, had an amazing cocktail hour and pictures on the rooftop, and had an incredible time dancing while our band was on the stage. Do not hesitate to book this venue!!! Our guests said it was one of the best and most fun weddings they have been to.
Audrey P
5.0
10/09/2023
Please read this as a totally serious and honest review - I typically do not take the time to write one, but in this case it deserves our attention. We just had our daughter's reception at Music Box (upstairs) with about 180 guests and it was PERFECT. Yes, the food was tasty and plentiful; the views outside the windows stunning both day and night - but this is what you need to know - Music Box is about service. From the beginning with Marissa as our wedding manager to the day of and after, their focus was on pleasing YOU. Some noteworthy details - the setup team for the "day of" did more than we asked for and created a "wow" atmosphere - they were setting up our silverware with gloves on and making sure every detail was perfect. During the wedding the bartenders worked through the constant barrage of people with a smile and there were always servers cleaning up little messes. The lighting and sound system are of course professional due to the venue, so the atmosphere it created during the evening was exciting and fun - no one stopped dancing until last call. If you consider Music Box - you will not be disappointed!
S C
5.0
9/27/2023
Execution of the vision was flawless. Communication was very strong.
They need for flexibility in bar, I've worked wedding bartending, it's just a matter of choice to accommodate more diverse financial plans in this area.
Marissa was wonderful, new in this company but still was well versed in the needs of a couple.
Staff day off was on it, no drops.
Parking is hard, not the venues fault.
Wish water taxi ran later, not the venues fault.
They should consider different/more hotel partnerships, perhaps some on the west side of the river.
Michael P
5.0
9/17/2023
We couldn't have asked for a better venue than the Music Box.
We had been looking for a venue for a while, but as soon as we found the Music Box (especially once we stayed for dinner) we knew we'd found something special.
The venue itself is gorgeous, the food is consistently amazing, and the staff are incredibly helpful and talented. They worked seamlessly with our vendors and were able to make an incredibly stressful day as smooth as possible.
We got the platinum package and were so happy with the value of everything included.
Even when it rained causing us to have to move the ceremony inside they already had a plan in place and were able to take care of it quickly.
Can't recommend them highly enough and will certainly book them in the future for any other events we might need.
Mary H
5.0
9/13/2023
We had our wedding at Music Box earlier this month, and it was absolutely perfect. Marissa and the MBSC staff made sure everything ran smoothly, the food was amazing, the atmosphere was everything we could've asked for. Marissa was the best person to work with leading up to the event, and we would recommend MB to anyone looking for a fun venue downtown!
Becca A
5.0
8/28/2023
From the moment Marissa became a part of our wedding team, we knew we were in good hands. Our wedding at Music Box was perfect, and she really went the extra mile to ensure that was the case. Marissa is extremely professional and courteous, while also being warm and approachable. If you're a bride with extremely limited wedding knowledge and planning skills (like me), let me break this down to tell you how much you need this venue and their incredible team. The number of out of town guests who previously made fun of us for moving to Ohio but then ended up saying "Okay, Cleveland is actually pretty cool" after our wedding weekend was astronomical, and here's why--
The venue itself-- stunning location, literal 5 minute drive from hotels and downtown which is convenient for out of town guests, really cool combination of waterfront and industrial setting which was very fun for vibes and also for photos.
The food and drinks-- our guests could not stop talking about it. From the appetizers, to the main dishes, to the bar, to the dessert and late night snack, there were no duds. Short ribs in particular had people drooling.
The team-- everyone was professional, courteous, and made sure our guests were well taken care of all night. Music Box has a ratio of 1 bartender per 50 guests which meant no lines at the bar and drinks flowed super easily all night. Extra shout out to the setup team for truly bringing our vision to life based off of the few photos we sent.
TL; DR-- have your wedding here, especially if Marissa coordinates it.
Alana S
5.0
8/22/2023
Marissa, our coordinator was awesome. She answered emails promptly, knew all the information, planned and executed excellently. I felt so much more relaxed knowing she had things covered the day of. Music Box is the best bang for your buck and o was astonished it was so affordable and inclusive for a medium sized, semi-formal wedding. The venue was beautiful, the food amazing and the service impeccable. They accommodated everything we asked for and took care of all the details. Literally everything went right on my wedding day that was involved with Music Box. Only thing I wasn’t expecting was the main deck where we had our ceremony was a public area but most people were courteous. I wish that they would’ve been able to rope off the area as quick a few people walked through the deck while we were taking pictures. Overall, we’re super happy and I’d recommend Marissa, all the staff, and the venue to anyone.
Liz B
5.0
8/02/2023
All of our family and friends loved the venue. Food was awesome and the staff were detailed, professional, and doting. They made sure everyone was taken care of all night.
Marc H
5.0
7/27/2023
The staff was excellent from the servers too the Bartenders very well organized and proffesional , all the staff involved in the rehearsal and wedding itself very well organized , Thank you for up a great night for my Daughter and New Son in Law.
Alexandra H
5.0
7/27/2023
Marissa and the entire team and Music Box were nothing short of amazing for our day. So incredibly accommodating, responsive and helpful. The day could not have been more perfect. We received so many texts from family and friends raving about the food and how wonderful the staff was. We cannot thank the team enough for making our day so special. Would highly recommend this venue to any couple looking for the perfect balance of city with beautiful views of the water.
Emily B
5.0
7/19/2023
We loved, loved, loved working with this venue. Not only was it beautiful, but the staff really went the extra mile. I was a celiac bride, and they managed to create a gluten-free brunch for me, and were careful and realistic about the limitations of my health condition. We had a brunch ceremony, and they accommodated our decoration storage and early set-up, despite staffing changes. Marissa Dawkins and the staff on the day were attentive and responsive, and most of all kind.
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Music Box Supper Club
Marissa Dawkins
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Director of Event Planning
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Music Box Supper Club
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