Music Box Supper Club

We highly enjoyed our wedding night at the Music Box! It was the most fun we ever had and the Music Box was the right venue for it. We booked the event room on the top floor and it worked perfectly. Luckily, we had great weather in the summer time so they were able to open up the patio for guests to enjoy some fresh air and great views. We had just under 200 people, so the patio really helped out to spread some guests out and it was not crowded at all. There was still plenty of room for a big dance floor. The large bar in the middle of the venue was great to have as guests could hang out around the bar and wait for drinks as opposed to standing in a line. We received multiple compliments on the venue and surprisingly the food as well. Both us and our guests really enjoyed the food. The staff was helpful throughout the process. They will get busy during wedding season (mainly Fridays and Saturdays) so they will not be able to talk but they do a good job getting back with you when they are back. There were multiple staff designated to helping bride and groom throughout the night but all staff were readily available for anything that needed attention, making the night seamless for us. We would recommend this location to anyone looking for a fun venue!

We got married the first weekend of June, and Music Box was the perfect venue for us! Pros: Amazingly nice, attentive staff, beautiful location, stellar food, and the best of the best sound system for our live band! Everything was checked off for us with this venue, and we’d do it all over again in a heartbeat! The 2 things we wish we would have thought of that we’d like to pass on to soon to be married couples are: 1. Confirm in detail the run through of the bridal’s entrance for the on site ceremony. Our guests didn’t even realize the bride was walking down the aisle because the musician didn’t cue for everyone to stand, and the bride was sent out almost right after the groom. 2. Request a slice of your own cake! Haha! We had 3 flavors in our cake, and didn’t get a chance to try any of it the night of.

Everything about my wedding experience with music box went beyond my expectations. From the planning before the day to that actual execution was perfect. Lauren and Marissa both went above and beyond with helping make sure every single detail was exactly what I wanted. We discussed the layout, the timeline, and everything in between so when I showed up the day of I didn’t have to lift a finger. My vision was executed perfectly by Marissa and the set up team. They did a wonderful job. Moving on to the day of- I am still getting compliments from my guests. I’m not exaggerating when I say it was without a doubt the best wedding food I have ever had, which I have also heard from several others. The staff was absolutely wonderful. The food came out and was also cleaned up quickly. Everyone was so kind and professional. No one ever waited on a drink. The bartenders were amazing! The were quick, attentive, and so much fun. Special shoutout to Chad! We had him for both rehearsal and day of and what a blast he was! Everyone loved him. Overall, I couldn’t be happier with my experience and I would highly recommend.

From the amazing views to the perfect set up for the bar and music, Music Box Supper Club was the most amazing venue for our wedding. They were great to work with from the start of planning our wedding to the day of! Marissa was a complete joy to work with who was always answering my questions. I couldn’t be happier and more thankful for the staff for the day of our wedding. They were always asking us what we needed and ensured our guests were happy as well. I received endless compliments of how good the food was and how great the venue is for a wedding. We are so happy we had our wedding here and I highly recommend it for others!

We had an amazing experience using Music Box for our wedding. We were planning a wedding from abroad, and we were looking for a venue that would make the planning process as easy as possible. Music Box went above and beyond to fulfill that requirement. They are very professional and responded quickly to emails and any questions we had. They made wedding planning an easy, stress free, and enjoyable process. The food and drinks were fantastic! We received many comments from our guests about the delicious food and drinks. The staff working our event were all wonderful! Everything ran smoothly on the day of the wedding. The atmosphere was perfect. We are so happy we chose Music Box for our wedding.

After looking at many venues we knew almost immediately upon visiting Music Box Supper Club that that would be our wedding venue. After we signed our contract, a lot of the staff changed over and we were a little nervous about some of the verbal promises that had been made to us would not be able to happen. Lucky for us, Marissa took over and she was absolutely phenomenal to work with. From our tasting experience to our final walk through to our rehearsal and wedding day, Marissa made our dreams come true. I had ideas about how I wanted the deck set up for our ceremony, and Marissa delivered phenomenally despite it not being how the deck is normally set up. We had some questionable weather (predicted rain and hail, but not 100%) leading up to our wedding and she provided multiple rain options for us the day before, trying her very best to make it exactly what we wanted and told us they would prepare for both an indoor and outdoor ceremony and we could decide relatively last minute. This flexibility allowed us to ultimately have our outdoor ceremony that we envisioned and we are so grateful for that. The food was incredible and multiple guests told me it was the best wedding food (filet and chilean seabass) that they have ever had. If you want to have a band, this is the venue to do so. We had a 9 piece band and it was absolutely incredible. Our wedding at Music Box was better than we ever dreamed was possible and if you want a waterfront venue with incredible food that is ready to throw the biggest party of your life, this is the venue for you

We could not be happier with the Music Box Supper Club! The food was excellent, from the appetizers to the cake. The guests raved about their meals. The service was fantastic, and the staff and wedding coordinator were easy to work with and responsive. We wouldn’t change a thing. Great place to host a wedding and reception!

Absolutely amazing staff to work with, everything came together perfectly. The venue is beautiful and the city and river views can't be beat!

Music Box Supper Club was the perfect place for our ceremony and reception on 7/19/24. Their wedding coordinator, Marissa was beyond helpful through the planning process and day of. All of the staff working our wedding were professional, attentive and hard working. They provided exceptional service and made sure our wedding was perfect. Our guests raved about the venue and food/drink selection. I cannot recommend this venue enough!

The music box staff provided such an amazing day/evening for our daughter’s wedding. It was so beautiful and flawless. Everyone was so kind, friendly, helpful and professional as well as detailed, efficient and striving for perfection. Marissa’s leadership as the event planner was truly amazing. She eased any anxieties about the day as well as made sure everything was in place and perfect. She was so organized, detailed and responsive to all of our needs. We are truly grateful to everyone there and appreciate all that was done to make the day beyond perfect.

Marissa was fantastic and very communicative at every step in the process. Heather, Stephanie, and the rest of the wedding day staff was great. As the groom, I wasn't present for the set-up but everything was EXACTLY as we envisioned. There was one time during the reception a glass was accidentally broken by a guest and the staff jumped on the spill, cleaning it up, making sure nobody slipped, and leaving a wet-floor sign. Later, there was another spill in the middle of the dance floor and they had the same fast response. The backdrop of the river is beautiful and the staff cleaned up the outdoor space for our ceremony in MINUTES when the rain stopped literally three minutes before our ceremony was to begin. Plus, if the rain didn't stop, we had two different back-up plan options inside. The food was great and the drinks were better. Despite Music Box being on the higher-price end of the Cleveland market venues, I would 10/10 recommend all future weddings be held there. I'm an event planner myself, so I've seen some horror stories of dealing with coordinating a million different vendors and things going wrong at the last minute, but Music Box eliminates all the hassle. They handle EVERYTHING on the wedding day including food, drinks, set up, the ceremony space, coordinating the (few) vendors needed [photographer, DJ, end of list], and they even helped clean up. Top to bottom and start to finish top of the line service which amounted to the smoothest and most hassle-free wedding I've ever heard of, which, considering it was my wedding, is EXACTLY what we wanted--just to be able to relax and enjoy our wedding day.

Delicious food, professional staff, great attention to detail!

Everything about the Music Box was spectacular from planning to execution. We did not have a traditional sit down event with dinner, opting for more of a cocktail party vibe. The entire staff from kitchen to bar were amazing. I had a lot of comments afterwards about how pleasant everyone was that our friends interacted with. We got lucky and had a beautiful evening, and so the doors were opened to the outside deck. This made it very easy to move in and out of main room. (Great views of the river!) I highly recommend. Marissa was our host for the last half of our planning, and I would use her again in a heartbeat.

The Music Box was exactly what we were hoping for an more! The venue was beautiful, the food was great and the service was beyond anything we could have expected. From Marissa to the rest of the staff, everyone was so nice and accommodating. Working with everyone was so easy and all setup was exactly how we pictured it. Plenty of times the staff went above and beyond to make sure we had everything we needed on our special day.

We traveled to Las Vegas to get married. We knew we wanted to celebrate with family and friends upon our return home. We wanted it to be a party to remember, with a live band and great food, so we spent a lot of time scouting out possibilites. I wish we would have met up with the team at Music Box first! Right away, we knew it was a win. Not only is the venue GORGEOUS (we had our reception on the lower level in the Supper Club - PERFECT), but it had the capability to provide professional live music, insanely delicious food that our guests were raving about for days afterwards, and the best customer service I could have asked for from the team. And to top it off, they worked with our budget to ensure we could have an amazing event without breaking the bank. Specifically, our coordinator, Marissa, and our server, Christina, went above and beyond to ensure we had the best time of our lives. Our reception was a bit unconventional, but they went with our ideas and made them even better than we could have imagined. The night was so amazing that our guests told us we should have a party just like our reception every five years. I can't recommend Music Box Supper Club any more for your event, I promise it will be a night to remember!!!

We had a great time having our wedding at the Music Box Supper Club. It was nice to be able to have the waterfront view for our out of town guests visiting Cleveland for the first time. Music Box Supper Club did a fantastic job setting up our decor, making and serving delicious food and drinks to our guests, and keeping the evening on schedule. Our coordinators, Marissa and Jordan, were very organized, professional, and maintained a positive and upbeat energy during the planning process. We hope to go back and enjoy additional events at the Music Box Supper Club in the future.

Let me start by saying - our wedding at Music Box Supper Club turned out beautifully. Unfortunately, the high turnover among staff leading up to our event created a lot of uncertainty to the point we ended up removing the onsite ceremony due to lack of confidence in the team being able to deliver. We also had a few things that were agreed to with our first point of contact change causing us to revise contracts (requiring more $) with our outside vendors. This all changed once Marissa came on board - she is truly amazing at what she does. Responsive, detail-oriented, and extremely organized. Once she took over as our main point of contact, things went seamlessly from there. I was super impressed with the team's ability to transform the space into exactly what we wanted. Our guests loved the food and enjoyed the beautiful views of Cleveland. My only negative complaint was feedback from multiple guests on one rude bartender who refused to acknowledge the signature "pet drinks" when guests ordered them. If this isn't something MBSC will accommodate, then let couples know rather than having staff snap at guests. MBSC may want to review their staff working special wedding events vs the typical concerts hosted there.

Venue and food were fantastic, great job by the Music Box Team

I would recommend this venue to anyone getting married. We had an amazing experience. Between the amazing food, the atmosphere, the music and sound, the rooftop, and the kind and attentive staff, we had the most perfect day. We had our reception in the upstairs space, had an amazing cocktail hour and pictures on the rooftop, and had an incredible time dancing while our band was on the stage. Do not hesitate to book this venue!!! Our guests said it was one of the best and most fun weddings they have been to.

Please read this as a totally serious and honest review - I typically do not take the time to write one, but in this case it deserves our attention. We just had our daughter's reception at Music Box (upstairs) with about 180 guests and it was PERFECT. Yes, the food was tasty and plentiful; the views outside the windows stunning both day and night - but this is what you need to know - Music Box is about service. From the beginning with Marissa as our wedding manager to the day of and after, their focus was on pleasing YOU. Some noteworthy details - the setup team for the "day of" did more than we asked for and created a "wow" atmosphere - they were setting up our silverware with gloves on and making sure every detail was perfect. During the wedding the bartenders worked through the constant barrage of people with a smile and there were always servers cleaning up little messes. The lighting and sound system are of course professional due to the venue, so the atmosphere it created during the evening was exciting and fun - no one stopped dancing until last call. If you consider Music Box - you will not be disappointed!

Execution of the vision was flawless. Communication was very strong. They need for flexibility in bar, I've worked wedding bartending, it's just a matter of choice to accommodate more diverse financial plans in this area. Marissa was wonderful, new in this company but still was well versed in the needs of a couple. Staff day off was on it, no drops. Parking is hard, not the venues fault. Wish water taxi ran later, not the venues fault. They should consider different/more hotel partnerships, perhaps some on the west side of the river.

We couldn't have asked for a better venue than the Music Box. We had been looking for a venue for a while, but as soon as we found the Music Box (especially once we stayed for dinner) we knew we'd found something special. The venue itself is gorgeous, the food is consistently amazing, and the staff are incredibly helpful and talented. They worked seamlessly with our vendors and were able to make an incredibly stressful day as smooth as possible. We got the platinum package and were so happy with the value of everything included. Even when it rained causing us to have to move the ceremony inside they already had a plan in place and were able to take care of it quickly. Can't recommend them highly enough and will certainly book them in the future for any other events we might need.

We had our wedding at Music Box earlier this month, and it was absolutely perfect. Marissa and the MBSC staff made sure everything ran smoothly, the food was amazing, the atmosphere was everything we could've asked for. Marissa was the best person to work with leading up to the event, and we would recommend MB to anyone looking for a fun venue downtown!

From the moment Marissa became a part of our wedding team, we knew we were in good hands. Our wedding at Music Box was perfect, and she really went the extra mile to ensure that was the case. Marissa is extremely professional and courteous, while also being warm and approachable. If you're a bride with extremely limited wedding knowledge and planning skills (like me), let me break this down to tell you how much you need this venue and their incredible team. The number of out of town guests who previously made fun of us for moving to Ohio but then ended up saying "Okay, Cleveland is actually pretty cool" after our wedding weekend was astronomical, and here's why-- The venue itself-- stunning location, literal 5 minute drive from hotels and downtown which is convenient for out of town guests, really cool combination of waterfront and industrial setting which was very fun for vibes and also for photos. The food and drinks-- our guests could not stop talking about it. From the appetizers, to the main dishes, to the bar, to the dessert and late night snack, there were no duds. Short ribs in particular had people drooling. The team-- everyone was professional, courteous, and made sure our guests were well taken care of all night. Music Box has a ratio of 1 bartender per 50 guests which meant no lines at the bar and drinks flowed super easily all night. Extra shout out to the setup team for truly bringing our vision to life based off of the few photos we sent. TL; DR-- have your wedding here, especially if Marissa coordinates it.

Marissa, our coordinator was awesome. She answered emails promptly, knew all the information, planned and executed excellently. I felt so much more relaxed knowing she had things covered the day of. Music Box is the best bang for your buck and o was astonished it was so affordable and inclusive for a medium sized, semi-formal wedding. The venue was beautiful, the food amazing and the service impeccable. They accommodated everything we asked for and took care of all the details. Literally everything went right on my wedding day that was involved with Music Box. Only thing I wasn’t expecting was the main deck where we had our ceremony was a public area but most people were courteous. I wish that they would’ve been able to rope off the area as quick a few people walked through the deck while we were taking pictures. Overall, we’re super happy and I’d recommend Marissa, all the staff, and the venue to anyone.

All of our family and friends loved the venue. Food was awesome and the staff were detailed, professional, and doting. They made sure everyone was taken care of all night.

The staff was excellent from the servers too the Bartenders very well organized and proffesional , all the staff involved in the rehearsal and wedding itself very well organized , Thank you for up a great night for my Daughter and New Son in Law.

Marissa and the entire team and Music Box were nothing short of amazing for our day. So incredibly accommodating, responsive and helpful. The day could not have been more perfect. We received so many texts from family and friends raving about the food and how wonderful the staff was. We cannot thank the team enough for making our day so special. Would highly recommend this venue to any couple looking for the perfect balance of city with beautiful views of the water.

We loved, loved, loved working with this venue. Not only was it beautiful, but the staff really went the extra mile. I was a celiac bride, and they managed to create a gluten-free brunch for me, and were careful and realistic about the limitations of my health condition. We had a brunch ceremony, and they accommodated our decoration storage and early set-up, despite staffing changes. Marissa Dawkins and the staff on the day were attentive and responsive, and most of all kind.

What a fabulous rehearsal dinner we had at the Music Box Supper Club! Everyone loved it! The private event room looked amazing, the food was great, & the attached outdoor private deck space on the river was beyond spectacular complete with a lake freighter & beautiful lighting as the Flats lit up at night. After dinner, we were able to open the sliding doors of our private room to have the added pleasure of hearing a band playing cool music in the main restaurant room. There was plenty of space for guests to happily mingle inside & out. It was a very Cleveland experience! Out of town and in town guests were loving it! The staff was so kind & helpful all night! Not to mention the ease of planning the entire event beforehand. Ricky was so friendly, helpful, & accommodating! Our pictures are beautiful from outside on the private deck space right on the river & from within our private room! We highly recommend the Music Box Supper Club for a rehearsal dinner experience you won't forget!

To be concise- we ended up having a beautiful wedding day, but an extremely stressful and chaotic wedding planning process with respect to working with management at the Music Box. To be more detailed- our wedding day was a success largely thanks to our own coordinator, the service and bar staff there day-of, and people who stepped up to do jobs outside their actual job description (thank you, Lauren!). We booked the venue 18 months before our date and in that time, the Music Box went through 7 different venue coordinators, including three different ones in the month before our wedding. Obviously the venue cannot prevent people leaving their jobs, but we were never informed when changes were made and the communication in transitioning between coordinators was not great. The Music Box now has two new coordinators instead of one. They are both very nice, but had only been there a few weeks as of our wedding in early June. Hopefully adding the extra capacity will help things run smoothly and prevent the continuous turnover. Things mostly went fine the day of the wedding and the staff who were there were great and very attentive, but there were some miscommunications that needed to be resolved that created some stress for us. Also, we were required to pay for a security guard and were assured this guard would be routinely checking the lobby area throughout the evening to ensure the gift table was secure. The security guard never showed up the entire evening, which meant there was no one watching our stuff beyond our own team. The Music Box didn’t tell us this, my mom and coordinator were the ones who checked and confirmed it. They did refund us for the cost of the security guard, but only after we notified them. But as I said, we did still had a lovely wedding and I am not writing this to discourage people from booking here, but mostly because these are things I would have wanted to know going in. Additionally, these issues are all fixable so hopefully the Music Box works to improve the communication with couples and creates a work environment that results in staff wanting to stay longer term. As a final piece of advice, if you are thinking of booking here, I would STRONGLY recommend having your own coordinator.

I could not have asked for a better venue. The staff at the Music Box was organized and friendly. The day of coordinator and the management were awesome. They were very easy to work with. It made my wedding day the best! Plus the view is amazing!

Music Box was truly amazing for our wedding this past November. I couldn’t imagine having it anywhere else. The venue is absolutely beautiful. I loved the vibe of the interior and being on the water was awesome. Plus, the event staff is top notch. The food was amazing. All of our guests raved about it, especially the beef short rib. We worked with a couple of different event coordinators throughout our wedding prep. Ultimately Francine was our contact for the wedding day. She did take a while to response to emails when we were about eight to six weeks out from the wedding which was a little nerve wracking, but whenever I looped in Ricky I got a quick response. Francine was great on the day of, she kept everything running smoothly and my husband and I felt like we got such special service. They had a server for just the head table and she was always checking on us and made sure we had everything we needed. Overall we had a great experience and I would recommend it as a wedding venue to anyone!

We had a fantastic experience working with the team at Music Box. It started off a little bumpy with our tasting experience but after that everything went great! Everyone was incredibly flexible, friendly, professional, and provided great service. They adjusted their rules to adapt to our somewhat cultural wedding. They were more than willing to work with some of our more unique requests and provided everything we needed to have the beautiful wedding that we did end up having. Weather in November is always a challenge but they were willing to to wait till the day of to decide indoor or outdoor for our ceremony. The venue was beautiful, the staff (for the most part) were incredibly friendly and fun. We can't thank them enough for the wonderful experience we had there!

Our wedding was perfect thanks to Music Box! We truly couldn’t have asked for a better venue or better staff for our day. We got lucky with beautiful weather but the views from both indoors and outdoors are stunning no matter what the weather or time of year. We have gotten so many compliments from our guests about the delicious food options and the beauty of the venue. Our out of town guests were floored by the views of Cleveland and the river. As the bride, I felt so cared for and appreciated by the venue staff and Francine did an amazing job of keeping me stress free (which is not always easy! Lol) We wouldn’t change a thing about our wedding day and we owe a huge thank you to Music Box for giving us our perfect wedding and a night we will remember forever.

If I could give 10 stars I would! My husband and I could not be happier with the wedding experience we had at Music Box. It was the BOMB DIGGITY! From the initial walk thru to our actual wedding day, the team did an amazing job giving us peace of mind leading up to the big day. Ricky was our main coordinator and he was AMAZING to work with! He took the stress out of all the details so that we could truly enjoy our day. Plus, he's just a great guy and so easy to work with! On our wedding day, the staff was absolutely incredible and made sure our guests got their food and drinks quickly. Speaking of food - it was by far the BEST WEDDING FOOD we've ever had! Our guests were raving about it and we loved all the options Music Box provided. For our reception, we were on the lower level and loved having the garage door open on our dance floor. It made for a super unique experience and it was great cooling off outside with the beautiful view. If you're considering Music Box for your wedding then just make your life easy and BOOK THEM! You won't regret it!

The Music Box was the most comprehensive venue we've found. The staff was very helpful and the location was beautiful.

I had my wedding here on September 10th. I will admit that I was a little bit worried because we initially booked this venue over a year ago and went through 4 different coordinators at Music Box before our big day. Even with the high turnover recently, our coordinator Fancine absolutely nailed everything! My other vendors were extremely impressed with how well she planned everything and how much she helped out my now husband and I on our big day! She took care of all of the small details including helping line everyone up at the rehearsal, offering up an improvement for our centerpieces, handing out tips to my vendors for me, and even making sure there were a couple hors d'oeuvres at the head table for after cocktail hour since my husband and I didn't have time to eat any during it. Overall I would say that she was incredible and will definitely take the stress out of planning a wedding! On top of the amazing service by Francine, all of the other employees on the day of our wedding were also incredible. So many guests from my wedding were impressed that the bartenders remembered their drink order all night and would have their drinks ready for them as they walked up to the bar! As if the great service wasn't enough to make me recommend this venue, the views from the second floor (concert hall and rooftop) were all breathtaking!! I only have the pictures that guests took so far (still waiting on the photographers pictures), but even the amateur pictures are so incredible because of the backdrop of the river and the flats. I couldn't have asked for a better venue to have my wedding at!

We had our wedding at Music Box in September on the upper level with the ceremony on the outdoor sun deck. There were a few different coordinators throughout our planning process but Ricky who is the wedding sales manager was absolutely amazing. He bridged all of the gaps between the coordinators and the current coordinator Francine was also fantastic. She executed everything perfectly for our day and was always reachable when I had questions. The entire staff at music box was wonderful. The waiters and bussers were quick, efficient and professional. The bartenders were great and the bar never had a line or wait. There ended up being a music festival near Windows on the day of our wedding and the staff worked to ensure nothing about our day suffered from it. Everything was still PERFECT. I was able to create my own timeline of the day with my photographer and Ricky and Francine were super flexible with it. I really appreciated their support in making the day our own. The food was also delicious, numerous guests complimented the food which is impressive when cooking for that many people. My husband and I really had the most perfect wedding day. I can’t recommend Music Box enough as a venue, you will be supported and thrilled with the end result!

Everyone was fabulous to work with from Coordinators to the wait staff and bartenders they were all very professional, knowledgeable and helpful with any & everything we needed or wanted. We had nothing but compliments from all of our guests. The food was wonderful. There was never any waiting at the bar. Everything thing was clean. We would highly recommend the Music Box venue for any event.

The venue was perfect offering indoor and outdoor “waterfront” atmosphere. The food was good and Ricky coordinated every small detail for us.

I had dreamt about having my wedding reception at Music Box for years and it was absolutely perfect. Ricky and Jeff were wonderful help, making sure every detail was accounted for and every question quickly addressed. Our guests loved the food, the waterfront view, and the dance floor. We truly had the best time imaginable. I wish I could relive this day over and over. I think this is the best wedding venue in all of Cleveland.

The Music Box Supper Club is a fantastic place to host a wedding or any other party you might be having. My cousin just had his wedding there last weekend and it’s a beautiful place with a fabulous setting in Cleveland. I was involved in the planning along with my cousin and his wife to be. We had the pleasure of working with Ricky Benninger and he’s wonderful. Ricky goes above and beyond to make you comfortable from the moment you meet you. You instantly know that you will be well taken care of. He’s super organized and efficient and deals well with those of us when we are stressed . The facility is lovely, the food s great ( especially the short ribs) and the staff is friendly and very accommodating. I’ve worked in the event planning business for many years and would wholeheartedly recommend Music Box to any of you looking for a special experience and wonderful people to work with. Trust me…. You are in good hands. Ricky has my contact information and I give him permission to have anyone on the fence contact me. Thanks again Ricky, your staff and the Music Box for making my cousins wedding such a success.

the staff and Ricky are amazing ! this is by far the best service and they keep their venue so clean.

I cannot say enough wonderful things about this venue!! It is ABSOLUTELY BEAUTIFUL!! The inside is spacious and well kept, the boardwalk opens to incredible views of the city skyline, the flats and the Cuyahoga River. Ricky and his team went above and beyond to help us on our wedding day. They made communication and the planning process sooo easy. The food was excellent, the drink menu was super impressive, and the staff were so incredibly kind and helpful!! If you are looking for an all inclusive, spectacular venue, THIS IS IT!!!

My husband and I chose the Music Box for our April 16, 2022 wedding ceremony and reception because we wanted a simple yet elegant city vibe. The venue completely met our expectations! Exceeding our expectations was Melissa, coordinator extraordinaire! She and her staff were exceptional. The hall was set up as requested and they were quick to make any change we wanted upon arrival. I was very well taken care of in the bridal suite in the hours leading up to the ceremony and Melissa worked seamlessly with our other vendors (officiant, cake, floral, photography, music, linens..). There wasn’t anything to stress about! It was all taken care of for us! Melissa and crew kept things moving smoothly the entire evening. She made us feel like good friends. So many of our guests complimented our choice in venue for its beauty, elegance, and waterfront views. Other than centerpieces (which we actually would have been fine without adding) we had absolutely no need to decorate. The venue and lighting is beautiful on its own! The highest of compliments from our guests went to the chef. Numerous guests said it was the best food they have ever been served at a wedding. If you are considering The Music Box as your venue, go check it out! We are so happy that we chose it to celebrate the most important day of our lives.

Music Box was very accommodating and made our vision happen. They were extremely attentive throughout the wedding night and made sure we had everything we needed. There wasn't anything we could have asked more of them.

Held a fabulous rehearsal dinner for 50 people on a beautiful night. What a seamless, effortless and perfect party. The attentiveness to all our little needs were met immediately. The food was fantastic and so was the venue. I couldn't be happier for how it turned out. 50 of our guests agree.

When you think of a perfect wedding day, there is so much to consider. Thanks to Music Box there was very little for us do on the day of. Melissa was great from the first day we met her. She was very responsive to our questions and emails. It was clear that she took a vested interest in us, and did everything possible to make our day special. The food was phenomenal, from passable to the entrees. The staff was exceptional, and it is clear that everyone there loves their job. We cannot say enough about the experience and would recommend again 100 times over. Thank you Melissa and Crew for helping make our day special!

We had a rehearsal dinner at the music box for our children. Everything was perfect, the customer service, the food , the beautiful deck. We were thrilled. Our guests are still talking about it….

Our day was absolutely perfect all thanks to Music Box for being so wonderful. We could not have had everything go as well as it did without the Event Manager, Melissa, and the rest of the staff. We even had our rehearsal dinner there and that was just as perfect and a great way to kick off our exciting weekend! Friends and family still talking about how amazing the venue, staff and food was. When people continue to talk about your wedding after the fact, you know it was good! Very pleased and appreciate everyone there and highly recommend!!

Our experience at Music Box was amazing. Melissa was great to work with and incredibly helpful. She answered every question we had and everything went incredibly smooth the day of our event. I would recommend Music Box to anyone!

We are thrilled with our decision to have our ceremony and reception at Music Box! The event manager, Melissa, was great to work with. She was always available to answer questions from us, the couple, and also our family. We were able to relax and fully enjoy our day knowing everything was handled by Melissa and the Music Box staff. Everyone loved the food! We heard from multiple people the food was the best wedding food they have ever had. The location, sound system and drinks were also amazing. I would highly recommend Music Box!

If we could give ten stars we would. Our wedding at the Music Box was absolutely amazing--a perfect day. Coordinator Melissa & bridal liaison Jordan were forces of nature, and their enthusiasm was contagious! The staff also took care of EVERYTHING for us--the rehearsal and wedding day itself were completely stress-free and ran so smoothly. We had a live band (Nitebridge Entertainment, who were PHENOMENAL) and the sound system/sound board operator were also amazing. People couldn't stop talking about the music and how good everything sounded. Live music was very important to us (support local musicians!) and not only did Nitebridge deliver, the Music Box provided an amazing soundscape for them! Everyone, from the bartenders to the servers to the sound board operator, clearly enjoys their job, and everyone was so friendly and helpful during our planning process. (The food is also incredible--we got raves about our menu choices! Chef Dennis outdid himself, truly; we had trouble choosing our menu because everything was delicious!) If you're looking for an all-inclusive venue, you could not do better than the Music Box. They run like a perfectly-oiled machine and everyone is incredibly lovely to work with.

Our wedding at Music Box was an absolutely dream! Shannon was outstanding to work with - so knowledgeable, very quick to respond to any questions, and really helped us when it came to moving our date from 2020. Leading up to our day, she coordinated everything with our vendors so we didn’t have to worry about a thing. She also took all of my notes for the setup and executed perfectly. It was such a relief having someone like Shannon by our side. Day of, the Music Box staff couldn’t have been nicer. They had someone dedicated to us and the bridal party, bringing us drinks and apps during cocktail hour in the back room so that we could escape if we needed to. The bartenders, servers, and security working our wedding were all great. The food at Music Box is absolutely delicious!! Definitely the best wedding food I’ve ever had, both the apps and the dinner. So many options and everything was delicious. Our wedding was four months ago, and our guests are still raving about the venue, the food, the atmosphere! It was truly the perfect day and Shannon and Music Box had so much to do with that. If you’re considering getting married at Music Box, do it!

My Husband and I chose Music Box as our venue for our wedding reception 11/21/20. We ended up having to reschedule our reception due to Covid at that time. Our reception finally took place 11/27/21, and it couldn’t have been more perfect! Shannon was great throughout the entire process. Having to cancel, reschedule, and replan was not easy, but she helped to make it go smoothly. She was very knowledgeable, made recommendations, and reminded us of things we may have been missing. The atmosphere at Music Box was warm and beautiful, especially with the candles we had scattered throughout. I loved the wooden tables and the layout of the bar. The staff was amazing. Very helpful and friendly. Guests described the venue as cozy and magical. We had around 150 guests and the space was very comfortable. We would definitely recommend this venue to other couples. Wish we could do it all over again! Thanks Music Box & Shannon!

Music Box was truly incredible as our wedding reception venue. They exceeded any and all expectations I had. Shannon was so helpful and flexible throughout the entire process. This was very calming as we were planning a wedding during the midst of the COVID pandemic. She was always willing to meet or talk and provide insight and options to make sure we were comfortable with everything. Our guest are still talking about how beautiful the venue and views were, how amazing the food was, and how awesome the bar and drinks were. The staff were wonderful and kept everything running so smoothly. We did not run into a single error or hiccup the entire night which seems so rare when I talk to other brides! I highly recommend Music Box for weddings and events. Everything was incredible and I cannot thank them enough for helping me celebrate the wedding of my dreams!

Our wedding at Music Box Supper Club went above and beyond my expectations. Shannon was a incredible to work with and was very flexible with our multiple reschedules due to COVID. On the actual wedding day, everything went perfectly. The food was delicious- our guests still talk about how good the food was- and the service was impeccable. Visually, the space (we were in the concert hall) is seriously stunning. The tables needed minimal decorations, as the space is beautiful and the windows give such a great view of the flats. We added lots of candles and it felt so modern and romantic. Compared to other venues downtown, Music Box is such a steal and very underrated. I’m so glad we had our wedding and reception here- it was everything I could’ve wanted and more!

Music Box was an amazing venue for our rustic fall wedding on the water! Shannon was so very helpful, making the entire process super smooth and was an absolute pleasure to work with. And the food!! 2 weeks later and everyone is still going on about how good the food was! Overall awesome and experience and would highly recommend to anyone planning their perfect day :-)

Music Box was the PERFECT venue for us! We wanted something downtown CLE, on the water, with indoor/outdoor capacity. We had our ceremony and cocktail hour outside, the reception inside, and the option to go outside throughout the entire evening. Shannon the coordinator was incredible to work with, very responsive with emails, and very organized. The food was good as well. 10/10 would recommend!

Just wanted to share for any potential brides planning on using Music Box Supper Club in the Flats of downtown Cleveland, I have a detailed exchange with the Wedding Venue Manager. After I brought a laundry list of concerns up (including one of the bartenders making an anti-semitic comment to my brother- the whole email I sent won't fit here), she refused to acknowledge each individual issue or apologize and try to make things right. After coming to her with concerns/frustrations, she ignores me and only states how they have successful weddings each year, as though that my wedding and it's shortcomings are not valid. Please be wary and be sure to be on top of everyone and everything on your big day. Otherwise, your wedding cake might get misplaced, items might go missing and certain guests might not eat. Immensely thankful for our DJ and photographer that streamlined everything and helped us as best they could. Just be prepared if you plan on spending money here (which you will spend a lot of!) that that's all they care about. Once they get the money from you they won't care or take responsibility for any of the issues that occur on your big day.

The views were amazing and the staff was amazing they took great care of us. We just got married august 7th ,2021 and i have no regrets for choosing this place thanks Shannon for everything...

Our wedding at Music Box Supper Club was magical. After months of planning and adjusting those plans due to the pandemic, we were able to have a safe, beautiful, and extremely fun wedding. Shannon was flexible with adjusting our guest count and couldn't have been more helpful throughout the entire process. The food was incredible - guests were raving about it to us the day of the event and for weeks after. A few guests mentioned that it was the perfect location for a wedding. The staff was friendly and accommodating to the bridal party and all guests. We would 100% recommend Music Box to all couples looking for a unique Cleveland wedding venue.

The Music Box is the best venue for weddings in Cleveland. It offers the perfect balance of great food & drink, exceptional service, ambience and affordability. And no other location has the amazing city skyline as its backdrop. Shannon B. did an amazing job organizing our October 31st wedding (especially considering the additional challenges posed by COVID). She helped us make important planning decisions that resulted in an event that far exceeded our expectations. All of the vendors that we hired for the event complimented her professionalism. We received phone calls, emails and text messages from dozens of our guests in the week after the wedding telling us how amazing the Music Box was in hosting the ceremony and reception. They made comments that it was some of the best food they had ever had, the drinks were excellent, and the dining room attendants and cleaners were extremely attentive. And everyone was thrilled with the photo opportunities offered by the nighttime view on the patio. Looking back... there is not a single thing that we would have changed. The evening was perfect. Thank you Music Box.

Music Box covered all of our bases. Shannon said yes to all of our ideas, and even during the pandemic helped us create the wedding that we wanted. The space is beautiful, and the staff is very kind and attentive. All of our guests had a great time, the food and drinks were all phenomenal. Only complaint is that they gave us a bit of a hard time about rescheduling when we initially wanted to due to COVID concerns. We ended up not changing our date (because of the $5k rescheduling fee) and we had an amazing time.

I am SO happy that we selected Music Box. COVID made wedding planning a little crazy, but Music Box was there every step of the way to make everything as seamless as possible. Shannon, the wedding coordinator, is absolutely incredible. She assisted with all the plans up to the day, throughout the event, and the clean-up. She was easy to reach and to work with. She made sure the day-of decor was perfect. I cannot say enough phenomenal things about her. The food was spectacular. There was such a wide selection to choose from and they were VERY respectful for those with dietary restrictions. 10/10 Recommend.

I am reviewing the Music Box as 3 stars for one main reason, the pandemic. I would like to preface this review by saying my wedding day and reception was absolutely fantastic and I couldn’t have asked for anything more. The service at the music box was great on the day of and the food was spectacular. That said, the planning process with the music box was a nightmare. They offered next to no flexibility as I was planning my wedding. I had it planned for August but during April and May my husband and I were seriously considering moving it given the health situation. The Music Box originally said we could move it to later in 2020, however if we can’t have a wedding safely in August what would make one think things would get better in fall/winter when flu season was upon us so I wasn’t willing to risk the fortune spent thus far. We kept it as is and luckily it ended up being amazing, but when we tried to push our wedding into 2021 they said we could only do so if we were willing to pay an additional $5,000. That $5,000 got you nothing other than a new date in 2021. I completely understand the times are difficult for small businesses however most if not all wedding venues in the surrounding area were flexible for my other friends getting married. For the amount we paid them we expected some accommodations particularly because this was totally out of our hands. I would think twice when hiring the Music Box if flexibility is important to you.

We just had our wedding on Sept 5, 2020. The staff did an amazing job with covid precautions. It still felt like a "normal" wedding and all of my guests said they felt safe. It was a beautiful day made eaiser by a great staff. I couldn't recommend this venue enough!

My wife and I were supposed to have our dream wedding at the Music Box Supper Club this fall. My wife is actually a COVID 19 nurse for University Hospitals. We were told that we could still have our brunch wedding but there would be no dancing, no bar, no mimosa bar and no commingling. Since, this is not what our contract stated we wanted we asked for a refund 4 months in advance of our wedding. Instead they offered to change the date of our fall wedding to January through April of 2021 and they would not charge us the $5,000 date change fee. Oh thanks. I just wanted to let you know what a local wedding venue is doing to a disabled veteran and a hometown hero.

Had our rehearsal dinner here! It was perfect!! Shannon made everything so easy and worry free! The food was excellent and everything went smoothly! Highly recommend this venue!

Music Box was incredible. From the very beginning Shannon B. was incredibly helpful and professional in guiding us throughout the process. The venue was beautiful, it was better than we could have imagined. The views of the city, the stage with our band (The Bluewater Kings), the large bar, and outdoor area made the night incredible. You will not be disappointed. Last and certainly not least, the food is delicious. Highly recommend the braised beef - it was a huge hit. 5 stars all around.

If you are considering having your wedding at Music Box, DO IT! We hosted our reception there in October and it was perfect from start to finish. We chose the venue based on its fun atmosphere and aesthetic, the scenic location overlooking the Flats, and because we wanted to have a live band. Everything else turned out to be amazing too… from the delicious food, to the attentive, efficient staff (bartenders, servers, security) and of course, the planning process. Many other reviewers have spoken highly of Shannon, and it’s all true! She is extremely detail-oriented, helpful, and had the fastest response time of anyone I encountered during wedding planning. She’s clearly an expert & she's got everything under control - so you can stress less! On our wedding day, the plans came together flawlessly (thanks to Shannon and the whole staff) and set us up to have such a FUN party. Thank you so much to Shannon and team for helping to make our evening unforgettable!

The Music Box is seriously the most scenic place in Cleveland to get married! I got married on 10/26/2019 and it could not have been a more perfect day. Shannon is extremely accommodating, articulate, punctual, and helpful. She made the wedding planning process so easy from start to finish. She works with your vendors so that you can focus on YOU on your wedding day. If you want stress free wedding with outstanding views of the Cuyahoga, a beautiful dance floor, amazing staff, and beautiful picture locations right outside the doors, this is the venue for you!

We could not have been happier with our choice to hold our wedding reception here. The staff was fun, flexible and professional. Shannon, the event coordinator, was attentive, organized, quick to respond and reproduced the vision I had better than imagined. Our guests said time and time again they were impressed with the venue, from the beautiful space, service and outstanding food/bar. I would recommend this venue to anyone a million times over.

We had our wedding at the Music Box on 9/21/19. We were introduced to the Music Box a couple years ago when our friends got married here. When we got engaged, our first choice in venue was here! People always told me how stressful it was to plan a wedding, but I never felt that once. Shannon and the staff at the Music Box accommodated every single aspect we requested for our wedding day! Shannon turned every wish into reality, and our wedding day was everything we could have dreamed of! We have been told by many of our guests it was the best wedding they have ever been to. My husbands parents have passed, and we requested a table to set in their memory, and had a video made to display pictures of them. Shannon and her team made sure everything went perfectly. On our wedding day, the staff made sure to make sure the bridal party always had everything we needed and a fresh drink in hand:) I could not have asked for better service. All the guests commented on the service, bartenders, food, and beautiful scenery. I had guests telling me they wish we could have our wedding every year because they enjoyed themselves so much. We made the best choice in venue with the Music Box, and would make the same one over and over again. I am forever grateful for Shannon and the entire staff who made our wedding day the most beautiful and perfect day. Thank you all so much!! If you are looking for the best food, best scenery, most incredible staff, and no stress in planning your day, the Music Box is the best choice. Thank you again.