I personally am extremely happy with my entire experience with Melissa, and Naturally You in general! In regards to the business side of things, she was really easy to communicate with and very responsive to emails. Having a wedding during COVI...D times required additional planning, and at times unforeseen adjustments. Melissa went above and beyond to be extremely accommodating and understanding. During my trial I felt as though she really listened to what I was saying, and on the day of my wedding when I randomly decided to go with a different eye color than planned, she made it happen and made it look perfect! Melissa and her partner also did makeup for my mom, mother in law, and bridesmaids. I heard nothing but compliments about their professionalism, personable demeanors, and beautiful makeup. Everyone had different styles of makeup they like and amounts of makeup they like, but somehow Melissa and her team made it so each person was very happy with the result! They listened to what each person had to say and created a look that fit each person. I was also very happy and impressed with the sanitary precautions taken. Part of the reason I picked Naturally You, even before COVID became a pandemic, was because of Melissa's dedication to cleanliness. Now with COVID, they had implemented even more safety and sanitary measures that made me and the others in our group feel very safe. In addition, Melissa was also extremely genuine and kind, which made talking with her and interacting with her so easy and enjoyable. Overall Melissa and her team exceeded my expectations. I would recommend Naturally You Makeup Artistry to anyone looking for a makeup artist for their wedding, special event, bridal portraits, etc.