Nature Pointe Weddings and Events

e to us. We were so pleased with their responsiveness to inquiries and insuring our day went as close to perfect as possible. We highly recommend this venue to anyone searching for a beautiful venue with no added stress involved for the couple!

t our experience on the wedding day was incredibly disappointing. The communication leading up to the wedding was responsive and great, and our questions were answered promptly which we were very impressed with. However, responsiveness beforehand did not translate into execution on the wedding day. They reassured us that Marina was a certified wedding planner and that we didn't need to hire another one or a day of coordinator. That couldn't be more wrong. Our signature cocktail ingredients that we purchased ourselves and brought were misplaced. Instead of acknowledging the mistake, our family was led to believe they had forgotten to bring them. Several family members, and I during the wedding spent 30–60 minutes searching the venue and scrambling to find them or replacement ingredients. During the wedding they never offered to replace them or reimburse us for the hundreds of dollars they had lost. We had even spent time brewing tea specifically for the cocktails, which ultimately wasn't used either even though it was there. Before the wedding, I offered to batch the cocktails in advance to avoid exactly this type of problem. I was reassured that it wasn't necessary. When the missing ingredients were eventually found days later, we were asked to come pick them up after the wedding ourselves so they could be returned. There was no offer to reimburse us for the inconvenience until we pressed them for it. A simple phone call that night could've saved everything but there was no communication. If your guest count decreases before the wedding but they already charged you for plating or other things don't expect them to offer you a refund unless you press them for it either. When we arrived about 45 minutes before guests were scheduled to arrive, almost nothing had been set up yet, and the coordinator was in the office just eating. They ask you to assign your own friends and family to handle tasks that I expected the venue staff to coordinate. The reception tables were also not in the order requested. While we were still loading our belongings after the reception which was literally at 10pm sharp, the venue lights were turned off on us. I was literally loading things in my wedding dress with no help from the venue. My husband, the groom, also felt the bartenders hired from Nature Pointe were rude to him—on his wedding day! Also in general they don't allow caterers to cook anything on site so if you want anything that is supposed to be crispy or made on site, it's impossible, which makes the menu very limited. I understand that people have difficult days or personal circumstances, and I genuinely try to extend grace. Had someone simply acknowledged the mistakes, apologized, or attempted to make things right, I likely would have felt very differently. People often describe their wedding as one of the most important days of their lives. Thankfully, we were surrounded by wonderful family, friends, and incredible vendors who made the day special despite these issues. But many of the stressful moments we experienced were preventable. 3 months later I'm still disappointed and surprised that this all happened. If I were planning my wedding again, I would definitely choose a different venue AND not rely on reassurance that they have a day-of-coordinator.

nd expertise. Whenever I felt overwhelmed or frustrated, I could simply hand it over to her, and she would take care of it without a second thought. She even booked most of our vendors, which saved us so much time and stress. The day of the wedding was the most incredible feeling. I felt completely taken care of and was able to fully enjoy my own wedding. I truly mean it when I say she handled everything—she even brought me water on the dance floor! The entire experience began with our rehearsal dinner, which was a beautiful, family-style meal. Marina booked it this way so our families and friends could genuinely get to know each other before the big day. It set the perfect tone for the weekend. The convenience continued with the decorations. They have so many options, and the staff handles all the setup and tear-down for you. When it was all over, I was able to just leave the venue without a single worry. If you are looking for a planner who will make you feel at ease and ensure everything is handled with care, look no further than Marina.

s with so many amenities that would require extra vendors, logistics, and costs at other venues. Marina, Sarah, and all the staff members demonstrated such attention to detail that our day went seamlessly. Marina even came to us with a decor recommendation while we were doing pre-ceremony photos, and the swap was done before the ceremony began! You can't put a price on that level of attention to detail. Marina maintains a calm demeanor throughout the duration of the event, and politely but firmly enforces boundaries with all guests in attendance. The vibe of this venue is very classic New Mexican which was perfect for us, but even if you're going for a different look definitely consider Nature Pointe for your wedding purely for the kind professionalism and caring consideration from the whole team. Any decor can go in any venue, but not every venue has such wonderful staff.