Neapolitan Express

I hired Neapolitan Express Pizza Food Truck for my wedding on 10/22/2021. I was in touch with two catering mangers, Ariella and Ashley, who were both very responsive and helpful in the booking/planning process. The problems occurred on the actual wedding day. My day of coordinator, Janeen, had not heard from Neapolitan the day of the wedding when they were supposed to be there setting up. Janeen then had to reach out to THEM to see where they were. Whoever was on the truck that day told Janeen that they had a flat tire and will be a little late. We said that was fine and we would use the pizza truck for a late night snack instead of dinner. Time goes by and the truck tells Janeen that they will not be coming at all. We had planned for THREE trucks to feed 150 people the day of our wedding. Each food truck we hired said that 3 trucks would be perfect for 150 people, any less would not be enough food. As you can imagine, with the loss of our third truck, there was not enough food for our guests and our guests had to wait on line for one hour to get their meals. Shouldn't businesses like these plan for situations like this? Why didn't they have a plan B? Why couldn't they get the tire fixed and make it to the event just a little late? While the catering manager of Neapolitan Express was very apologetic and did give us back a full refund, that can never take away the fact that they affected my wedding and most importantly, my guests. Because we needed more food, thankfully the burger truck that I hired did have extra food. However, the extra burgers were not paid for upfront because I didn't need them with 3 trucks. I had to pay an extra $665 for those extra burgers. I, of course, asked Neapolitan Express to cover that not because they had to but because they affected the rest of my wedding and my guest meals. And because I was only charged that $665 because Neapolitan was not at my wedding. They, of course, declined. The way they handled the day of my wedding was beyond unprofessional and disappointing and I will not be doing business with them again.

We love Neapolitan Express! OMG they made our party perfect! The staff was so professional and so incredibly sweet--and the truck was adorable and immaculate. Most of all the pizza was DELICIOUS!!!!!

I had Neapolitan Express at my wedding and it was such a hit I hired them for my block party and It again made me a hit on the block. The pizza is delicious and the staff is friendly and professional. And the truck is beautiful and fits any Chic decor !

We had Neopolitan Express cater our post-elopement party in April and I highly recommend them. I did a lot of food truck research before choosing them and found them to be affordable and very easy to work with. The menu is simple but provides plenty of options for made-to-order pizzas. They brought along vegan cheese for our guests with dietary restrictions. I had never tried their pizza before having them at the party and it surpassed all of my expectations. The personal pizzas were large (cut into 4 pretty decent sized slices) , really delicious, came out quickly, and were served in to-go boxes that were sturdy and easy for everyone to eat out if. We provided plates, but I don’t think anyone needed to use them. The two staff members in the truck were professional and friendly. The truck itself is really cool looking with a large window on one side so you can see everything being made. They arrived on time, set up quickly in the street parking spaces we had blocked off, and didn’t need a thing from us. Our guests were really impressed and I have said out loud more than once that I wish I had an occasion to use them again!