For some back story, my wife and I had a 2 year engagement to give us plenty of time to plan and book our top choices for vendors. Nectar&Bloom was what we believed to be one of th...ose choices. At first, Ann Marie and Lisa were fantastic and very easy to work with/get in touch with. They were very forward thinking and at the time we thought they understood our vision saying how excited they were about our flower choices and inspiration photos. As the months progressed, it got harder and harder to get in contact with them, sometimes waiting 2 weeks or more for a response. When we managed to connect though things seemed to be on track. When it came down to the morning of, my wife and I could not wait to see our vision come to life. However, we were unfortunately met with maybe 1/4 of what we talked about, flowers that were not fresh and appeared to be dying, and color schemes being changed entirely. Blue hydrangea was either white or non-existent, blush pink peonies were swapped with dark pink roses. And bridesmaids bouquets that were supposed to be full of color simply looked like weedy flowers picked from someones yard. It felt like the hours we spent working together on a vision was thrown out the window and they did what they wanted to do. To make everything worse we had an unfortunate situation where we were served the wrong cake at our wedding and as it turns out after much detective work from our venue our cake was swapped with someone else’s because N&B decorated the incorrect cake so not only did we get the wrong cake but so did someone else and N&B tried to shift the blame everywhere else but on themselves. We partnered with N&B to try to at least get an understanding of what happened. We were met with out own words being tossed in our faces, the contracts being tossed in our faces, and no accountability or empathy being shown. Blaming the venue for the cake mixup, blaming the lack of peonies on being too expensive but never partnering with us on them AND the blue hydrangea’s not being available for us but never once discussing this with us at all. We understand that things happen, availability changes, prices change, but we were not given any option other than what they thought was best for OUR wedding. Their lack of customer service alone is lacking so strongly that it should have been a red flag and while we had the most beautiful day with smooth sailing from all of our vendors we unfortunately will never be able to get back the flowers we had hoped to have on our wedding day.