About this vendor
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Details
Business Attributes
- Hispanic or Latinx-owned Business
Equipment
- Sound Equipment
Music Services
- MC Services
- Recorded Music
- Sound Equipment
Wedding Activities
- Wedding
- Reception
Reviews
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3.6
out of 5.07 reviews
I purchased a Groupon with Mr Cruz to provide a photo booth for my wedding. Despite booking via phone and e-mail conformation, without any notice...he DID NOT EVEN SHOW UP TO MY WE...
DDING.
I contacted Mr. Cruz before I actually purchased the photo booth Groupon in order to assure he was available the date of my wedding (8/17/12). When he told me he was available, I immediately purchased the Groupon and called him back, booking with him using the Groupon purchase code for the date of my wedding. Several months before my wedding, I emailed Mr Cruz again for confirmation, which I received.
When I arrived at my reception venue, not only was Mr. Cruz not there, my coordinator could not even get in contact him. Instead of him contacting my coordinator, I received an email from him DURING my wedding telling me that I was never confirmed and scolding me for not calling him that week. I responded to his e-mail with a voicemail message and e-mail proof of his confirmation. Once proven wrong, he then apologized via e-mail to me promising me a refund through Groupon and a photo booth at my next family gathering. (Too bad for me that I am not planning to get married again.)
SO, Mr Cruz did not show up and provide the services that I paid for, denying me not only the favors for my guests, but the accompanying guest book he was supposed to also provide (which was INCLUDED in the Groupon I purchased) My wedding coordinator stapled together pieces of 8x10 computer paper for people to sign. Very embarrassing for both me and my husband.
The rudeness of this man was a horrible experience for me and my husband, making us very upset on what should have ONLY been a happy day. Of course, not only will I not be doing any business with Mr. Cruz again, I would not recommend him to ANYONE.
Nelson was one of the first vendors we booked, because we purchased a Groupon. He was a great value and very personable and happy to help all of our guests. We also booked the vide...
o option with the booth and highly recommend adding it to any booth. As with anything some of our guests used it more than others and even though Nelson was packing up, he let my mother in-law go in one last time with her sister. If you're looking to do a photo booth, choose Nelson and make sure you add on the video (it will keep you laughing long after the night has ended).
I had a Groupon for a photo booth from Nelson Cruz. They were extremely reasonable and did a great job. The attendant was very nice and presented us with a scrapbook signed by th...
e guests with their pictures. Nice keepsake!
Nelson Cruz was a perfect touch for our 250 plus wedding!! We were giving a donation for a scholarship fund for our favors so we really wanted to still be able to have the guests w...
alk away with something! The photo booth was the best option for us!!! Nelson provided tons of props and fun ideas for the booth that our guests loved!!!
Nelson himself is extremely professional and was very easy to get a hold of! He answered emails promptly and always provided me with the information that I was inquiring about.
The event went over so well that one of our guests actually booked the photo booth for their corporate holiday function a few weeks later! She had nothing but the best to say also about Nelson and his team!!!
Best part about it, was that our guests got to take something home with them for a keepsake memory of our special day and we too got to have all of the photos of our guests from our event!
If you are looking for an extra touch for the wedding then this is the way to go!!
I recently purchased a groupon for a photo booth use from Nelson Cruz Entertainment. I confirmed availability and booked my wedding date prior to purchasing the groupon. The next d...
ay they called and said they made a mistake and would not be able to honor the date because they were already booked. They were very rude and offered little assistance in trying to remedy the situation. I am very disappointed!!
We got married in June, 2010 and the one thing we did not have to worry about from the start was our DJ! Nelson did a fantastic job coordinating our event. They played all of our r...
equested songs and kept everyone on the dance floor all night long. From the first time we spoke and met with Nelson we knew we had our DJ. He paid close attention to every little detail that we wanted and made it happen.
I would definitely recommend Nelson Cruz Entertainment to anyone planning any kind of event. The style and energy he brings is top notch!
Chelsea and Dennis K.
I am a New York bride who recently got married in South Beach Florida. After extensive research, I chose Nelson Cruz Entertainment. I was very impressed by Nelson’s stellar reput...
ation in NYC and Miami. Nelson is AMAZING. His charisma and experience made him very easy to work with. His experience in the entertainment field is unmatched. Planning a destination wedding can be very difficult. I faced no difficulties with Nelson by my side. For the ceremony and cocktail hour he provided a Spanish Guitarist whose tone and elegance set the stage for our romantic ceremony. For the reception he provided DJ Neza who rocked the night. I extended the wedding, two extra hours, because he was that good. I had an outdoor evening wedding, by the beach, and needed ALOT of lighting. His lighting and effects were phenomenal; they made the ceremony space elegant and romantic and later transformed that same area into a pumping night club. He also provided a coffee bar and cigar rollers, which were a huge hit. Unlike other business owners, he was actually there; making sure every little detail was addressed. His presence allowed me to enjoy my wedding without having to worry about my vendors. Thank you, Nelson Cruz Entertainment, for making my wedding flawless and memorable.
Contact
1705 2nd Avenue, New York, NY | NYC-Boston-Rhode Island-Miami
Nelson Cruz Weddings