This review is for New Image Studios and Music Express.
I should start by saying this review is really a 3.5 out of 5, but seeing as though this isn't an option, I'll round up.
1. What they did well:
Steve Poland and his team are a great gr...oup of people aimed to make planning your wedding worry free. My wife and I both have very busy lives and at the time we were planning our wedding, she was out of state and I was out of town at work for most of the time we were planning our wedding. Over the course of several meetings, Steve and his team were able to make us feel comfortable leaving the major details in their hands, allowing us to focus on the minor details.
We had many minor hiccups the day of the wedding, most of which were in between the ceremony and the reception. Long story short, the rain that was projected for that day came in right after the ceremony and rained out our venue for pictures after the ceremony. But T.J. and Sarah were super flexible. When we got to the reception (La Scala), Sarah was able to take more pictures (and make it work) and T.J. was really flexible when we had to change the entrance order to the reception hall, which took about 15 minutes to sort out!
Everyone was VERY professional and super easy to work with and I also thought the value of their services was well within our budget.
2. Criticisms
Our wedding photos were great, but I thought there were certain areas that could have been better. For example the photos of our first dance were not the caliper I was expecting for a company like New Image Studios (given all of the excellent reviews they received in the past), more on this in the last section. Also, despite the limited selections for photos at our ceremony venue, I thought the getting ready photos, for the men could have been better, seeing as though we paid an extra 200.00 for a second shooter. The photos for the women, before the ceremony were great!
I also thought that even though T.J. was a great DJ was great at the reception and very professional, but it almost seemed like he was a bit monotone and kind of reserved at the reception. I don’t know how else to put this, but despite these criticisms he did a great job.
3. Reasoning for review rating
As this review is written, it seems that the negatives outweigh the positives, but please allow me to say this. My wife and I were going to go with her step-brother as the DJ for our wedding and New Image Studios as the photographer.
I was so glad that we decided NOT to do this, because one of the major selling points (and ultimately the deciding factor of using both New Image Studios and Music Express) was that they are owned by the same company and they work together to make your day super easy and worry free. Hiring New Image Studios and Music Express was one of the best decisions we made and they truly made wedding planning easier than it seemed.
One last thing, the problems that we had that day (listed in sections 1 and 2) caused us to run about half an hour behind schedule at the reception. Needless to say, we should have been charged half an hour (or even an hour) for going over. But T.J. and Sarah were very understanding in these matters and were able to be flexible.
I hope this review was helpful for you! Thank you for your time!!