New York Lace's Unforgettable Bridal Experience!
$1,300 starting price
Massachusetts, Rhode Island, New England
Service area
Dolores Milho
OWNER
AWARD WINNER (5X)
Thanks to recommendations from couples on The Knot
Congratulations on your upcoming wedding and thank you for inquiring about our services here at New York Lace Couture.
New York Lace Couture has been in the bridal industry for well over 100 years! We know what a bride needs before you even need to ask. We specialize in guest service excellence to the entire New England region being centrally located a half hour from Boston, MA and Providence, RI. We pride ourselves on having one of the largest collections of designer and couture gowns, bridesmaid's and social occasion gowns in New England. Each of these hand chosen with you in mind!
We would be honored to help you find the gown of your dreams and with our vast collection we guarantee we will have something you will absolutely love!
Proud to be the longest running family-owned bridal boutique in the United States!
Our staff of highly trained bridal experts will ensure that the highest standard of service exceeds your expectations.
Providing every guest an amazing and intimate experience and to create an environment where we can be real and connect with true compassion and honest emotion to celebrate your very special occasion.
Woman-owned Business
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Details
Accessories
Clutches & Handbags
Hair Accessories
Flower Crowns
Headbands
Pins, Combs & Clips
Tiaras
Sashes & Belts
Veils
Dresses
Mother of the Bride Dresses
Shower & Party Dresses
Wedding Dresses
Fashion Services
Alterations
Bridal Stylists
Custom Designs
Dry Cleaning & Preservation
Plus Size Available
Suits & Accessories
Suits for Women
Gown Collections
Awards and Affiliations
Any questions?
Meet the team
Dolores Milho
Owner
I am Dolores! I am the heart and soul of New York Lace! New York Lace has been serving brides from all over New England and beyond for over 100 years! From the love for every guest that steps into my gorgeous salon to my love for design and unique fashions individually selected with you in mind, my team and I are completely dedicated to you and making you feel unbelievable for any occasion. Come visit my memorable bridal boutique for an unforgettable experience!
Reviews
4.2
out of 5.0164 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
New York Lace is highly praised for providing exceptional service and making brides' dreams come true. Consultants like Lana, Darlene, and Mercedes are commended for their attentiveness, professionalism, and ability to understand each bride's vision. The staff is described as helpful and accommodating in the selection and fitting of dresses, with many reviewers emphasizing the positive experience and joy they felt throughout the process. Overall, New York Lace is recommended for its beautiful selection of dresses and knowledgeable consultants who make wedding dress shopping a memorable and stress-free experience.Review photos
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Yvonne H
5.0
1/13/2025
Lana made my dreams come true. She was absolutely amazing from the beginning to the end. She sat with me and my entourage (mom, daughter, sister & SIL) and asked about what I wanted. What I was thinking. She then went back to pull some dresses. While the girls enjoyed champagne, Lana and I went back to the fitting room. I was so nervous, but excited because this was the very first store that I went to. I picked it because I had looked for a salon with a ton of dresses available to choose from.
She pointed to the first 3 dresses and asked which I liked the best. I pointed and said, “That one, but we better try that last.” She smiled and said, “Why? Let’s see if we can beat it!” And the moment I put it on, I cried. I never thought that a dress could make me cry. That I would be one of those brides, but I was! We tried the others, and a few more! Though nice they were not it. I ended up buying the very first dress that I tried on! By the end we were all in tears, even Lana. She was amazing and made me feel so comfortable.
I can’t recommend New York Lace enough!!!
Vendor response 01/15/2025
Thank you from the bottom of my heart for taking the time to leave this review Yvonne! I c...
an't wait until YOUR dress arrives and I get to see you again!
Nina P
5.0
12/08/2024
New York Lace was the first bridal shop that I went to where they understood my vision and the aesthetic that I was looking for. I went to four other bridal shops prior with no luck. Then at New York Lace - they brought out multiple dress options that I could actually see myself wearing and of course, ultimately the one I chose! Lana was amazing to work with and was the reason this process was so great. I came in a little discouraged from my other bridal appointments and from the minute I started working with her, I knew she was going to find me my dress. I felt like she actually listened to what I was looking for and asked questions about me to get to know my style better. The thing about Lana is she will find a way - whether it's finding the perfect dress that you feel 100% about or problem solving something that comes up in the alterations/fit - she will make it happen. I had 100% trust in her - I even ended up getting the bridesmaid dresses from here as well!
Any questions?
Lizzy H
5.0
11/23/2024
I found my beautiful dress from my favorite place! NYL you were amazing! My journey with Lana and Dorota made this experience one to remember! There might had been a few tears when the dress was not fitting the way we expected, but with creative ideas and magic from these two AMAZING ladies they were able to have me leave with my dress in the final fitting smiling ear to ear and excited for my wedding! These two ladies are GOLD and will continue to recommend!
Heidi S
5.0
10/30/2024
I cannot say enough good things about New York Lace and my consultant, Lana. I knew about New York Lace prior to going because my sister had bought her wedding dress there as well. She too had a lovely experience.
Walking into New York Lace, I was very nervous and skeptical that I would find anything I liked. Not because of the place, but because I am extremely picky and have always had trouble with some self consciousness. Lana made me feel incredibly comfortable and she did not give up hope for a single second. Lana listened to my thoughts & visions, knew exactly what to pull, read my body language with each dress I tried on, and had the utmost patience with me. Believe it or not, I SAID YES TO THE DRESS!! Lana truly knows her stuff and is absolutely incredible at her job. Lana, THANK YOU! I truly cannot thank you enough for your kindness and help❤️
Joelle E
5.0
10/09/2024
I found my dream dress at New York Lace! From my first visit to say yes to the dress, to subsequent visits for tailoring and pickup, I was impressed by the professionalism of the team (Shoutout to Lana and the seamstress I had!) and the beautiful quality of my dress!
Vendor response 10/09/2024
Joelle! You look unbelievable as expected. Thank you so much for sharing a glimpse into yo...
ur wedding day and also allowing us to be a small part in it. Wishing you all the love in your marriage!
Madisyn T
5.0
9/17/2024
Darlene was amazing!! She was so kind and helpful. She picked an incredible selection of dresses! I would absolutely recommend going to see her!
Moriah R
5.0
8/08/2024
Highly recommend Darlene and NY Lace Another bride to be referred me to NY Lace and I couldn't be happier with my choice to go there. Darlene was amazing! She was so helpful and understood my vision of what I wanted in a dress. She was so kind and sweet and made my appointment magical and special. I would love to add photos, since this is a place they allow you to take photos, but I don't want to risk my fiance seeing any photos before the wedding. Highly recommend NY lace especially if you are limited on time and shopping off rack.
Kate K
5.0
7/16/2024
I had a great experience with New York Lace - Darlene in particular. She listened to everything I had to say and provided me with some amazing dresses to try. I had already been to 2 other bridal shops, but was blown away by Darlene. She understood what I was looking for and delivered! The shop has a very comfortable atmosphere (some of the other bridal stores felt very stuffy and showy! Others very casual. New York lace was like the Goldilocks story - just right. Highly recommend!
Kelsey R
1.0
3/05/2024
Don't get a custom length no matter how much they push for it and if they don't contact you 4-5 months after placing the order, give them a call. They neglected to let you know your dress came in.
Cheryl L
5.0
2/01/2024
I had the best experience at New York Lace. I live close by so I went in to check out mother of the groom dresses. The store is beautiful and the staff super friendly, professional, and helpful. Kelly jumped right in and it was just what I needed! Her enthusiasm, knowledge, and guidance brought me to buy my dress! I could tell she was experienced and knew her stuff. She advised on accessories, hair, shoes, the works! I am so appreciative to have had such a great shopping experience with top notch staff- I will be spreading the word. Thank you Kelly and New York Lace!
Joanne C
1.0
10/07/2023
Poor customer service, owner could care less . Unpleasant experience.
Courtney-Rae F
5.0
9/30/2023
Darlene was absolutely amazing and super helpful ❤️
Karen C
5.0
9/23/2023
I went back to New York and Lace to make a payment on my Daughters dress and Andrea approached me as I was looking for a dress for myself I told her what I liked and without hesitation had picked out a couple of beautiful gowns she brought them to me in the dressing room and helped me with the dress I felt so beautiful in one of the dresses I almost cried she knew that I was overwhelmed and she made me feel so good I ended up buying the dress and paid off my daughters dress I can’t say enough how awesome it was and not stressful she really was wonderful I will send anyone I know to her
Jesenia N
5.0
8/17/2023
I had an amazing experience at New York Lace. Lana is absolutely incredible and knowledgeable. I was so nervous to try on dresses and felt like I’d hate the way everything looked on me. Lana was so good that I actually ended up loving every dress I tried on . So happy I found my dream dress and can’t wait for my first fitting .
Ashley P
5.0
7/27/2023
I had a great experience finding my dress at New York Lace! Making the appointment here was an easy decision as I've had numerous friends find their bridal gowns and bridesmaids dresses here. My mom also found her wedding dress here years ago so I was hoping that we would be sharing that connection❤️! Lana was super helpful listening to my vision and even guiding me with suggestions to make sure I was going to find the best fit. She pulled a lot of beautiful dresses for me and listened to me as I discussed what I felt did and didn't work with each. Bonus points to her for actually pulling the dress I chose 1st out of them all - she clearly understood the look I was trying to find! I can't wait to wear it on my wedding day!
Kristina K
5.0
7/24/2023
I can’t put into words the joy that I feel from my wedding dress shopping experience with Darlene at New York Lace ❤️. The night before I could not sleep as I was so nervous. Darlene had called me a couple days before to speak with me about what I was looking for and my wedding vision. I told her that I wanted to look like a “walking garden”. Darlene delivered on all fronts. She pulled just the right dresses including the dress of my dreams. She answered my endless questions and she really cared about my wedding vision becoming a reality. She went over all possibilities and she went above and beyond even to find a matching veil. We had some extra time and she helped us look into the bridesmaid vision now that I had the dress. She made shopping a fun and a joyous occasion. I felt her genuine joy at my happiness and my bride glow as she helped me find the dress that made me a “walking garden” full of flowers. We immediately made a follow up bridesmaid dresses and with Darlene as our guide I know we will find the perfect bridesmaid dresses too. Thank you Darlene as a bride of 51 you made me feel like a 25 year old princess.
Weiner J
5.0
6/10/2023
Went in to find a bridesmaid dress at New York Lace because the one I bought at David’s Bridal just wasn’t working for me. Paige was upbeat super friendly and most of all so helpful in helping me find a style I loved and felt comfortable in. I wish I looked here first!! Highly recommend!
Molly O
1.0
9/27/2022
The worst experience I’ve ever had buying anything. I am truly disgusted by the way they treated me and how they’ve treated other brides I’ve talked to. I was told too many lies to count, the biggest one was that I couldn’t cancel my dress order because it had already been ordered from the designer two days after I bought it. A full 13 months later I received my dress, after having to call multiple times to figure out why I hadn’t received it yet. They clearly forgot to order it with the customizations I had requested in my contract and then tried to blame the designer. I read the tag left on it today and it appears they hadn’t even ordered my dress until 2022, almost a year after I ordered it. It also appears that they placed it as a rush order (because I had called to complain.) The attitude of the owner and 90% of the staff was so outrageous. Showed up just five minutes early to an appt to pick up my dress and they gave me an attitude about that because I was “so early” and then they didn’t even see us until 10-15 mins after our appt was supposed to start. I wouldn’t recommend this place to my worst enemy. Just a few months until my wedding and I’m STILL trying to fix their mistakes. So incredibly upset that I spent 2,200 on a dress that has such negative energy attached to it now.
Kaitlyn H
3.0
9/12/2022
My dress shopping experience was amazing. Alterations not so much. Get your dress and find someone else
Sarah S
5.0
9/11/2022
AWESOME experience. As a plus size bride, I was a little nervous starting my dress search but NYL knocked it out of the park- Jacqueline specifically was amaaaazing. She understood my vision, suggested dresses I hadn’t considered prior, and was honest and helpful (and worked with the guests I brought with me). Overall I highly recommend for your dress search especially if you’re plus size and feeling a little nervous.
Mary M
5.0
3/27/2022
If you are the Mother of the Bride or Groom, you should definitely look to make an appointment for a dress at New York Lace in Taunton, Ma. I had such a positive experience from the selection of dresses available to actually be able try on, to the amazing Stylist - Andrea, who assisted me!! She took the time to listen to what I was looking for and colors of the Bridal party. She chose styles that she thought would compliment me and she was spot on! I am so happy with the dress I chose and can't wait for it to come in to try on again and have whatever alterations are needed - so it will be perfect.
Kathleen M
5.0
3/20/2022
I went here after having a not so great experience at another bridal salon. Mercedes was attentive and made the appointment easy and fun! I was nervous at first, but Mercedes was calming and so helpful. I highly recommend New York Lace and Mercedes!
Sophie H
4.0
3/02/2022
I had a particular dress in mind and NYL was the sole MA carrier of the designer's gowns. I called and they said they could bring it in for me for $200 which would go toward the purchase of any dress in the store. I tried it on in April 2021 with a consultant who no longer works there. I tried on the dress and felt like it checked the boxes. In hindsight, the other dresses the consultant brought to me weren't even similar so I wish I had taken more time in thinking it through, and feel like she assumed I had picked the first dress off the bat. A month later I went back to get my measurements taken as this gown was to be custom made to me and she charged me $250- I assumed to go toward basic alterations later on. Forward to January 2022, the dress has come in and it's too tight and the length is much too long. I also realized then I fell out of love with the dress and found a different dress at a salon much closer to home (NYL is about an hour away). Regardless, the owner is very professional and always works to make things right if they go wrong, and ended up refunding me the $250 I was initially charged since I'm not getting alterations done. I really appreciated her efforts!
Stacy B
1.0
3/01/2022
I had several problems with appointments not being honored or being canceled at the last minute. There were charges that were never quoted to me until my fitting was already done. The level of professionalism was horrible and I would never come back here again.
Rachel S
5.0
1/30/2022
I hate that it’s taken me a couple months to write this review. Jacqueline is absolutely amazing. I had little faith after going to multiple bridal stores around Boston. I have to admit even in the first couple hours I wasn’t convinced that New York Lace was going to find the one. Honestly, it was Jacqueline. She listened to me, my feedback on the dresses, my wants, my needs. I was a little picky in what I was looking for but not only did she find me the one, she found me a beautiful designer gown in my budget too! This was the perfect dress for me and I can’t wait to get married in it! Skeptical brides and just all brides in general, you are not alone! Go see Jacqueline at New York Lace! She truly has a gift.
maureen s
5.0
1/20/2022
My daughter and I went here for her wedding
gown last year. She had Mercedes as her
consultant who was the best! My appointment
was last week for mother of bride dress and I was
so happy Mercedes was my consultant too. She
really is so helpful and didn't rush us and it turns
out we went over our 90 min appt. I was having a
hard time finding a dress I liked on. I asked
Mercedes to find me a few I wouldn't of thought
of, she came back with 3 more dresses. Looking at
one of them I was thinking to myself it definitely
wouldn't be my dress something I would have never picked out. Well I was so wrong
Mercedes picked out the perfect one. She really is
great at what she does.
Camila M
5.0
1/07/2022
I had an AMAZING experience with Jacqueline at New York Lace!! She was really kind and helped me to understand what kinda of dress I was looking for. We tried many until I get the style that I wanted and after that finally found THE ONE! I can’t believe I said YES to the dress and I’m so happy!! Thank you Jacqueline for your amazing and necessary help at all time I was at the store!! I’m looking forward to use my dress at the big day ☺️
Brieanne A
4.0
1/06/2022
My dress and veil from New York Lace were absolutely gorgeous! I wasn't too sure what I wanted but they helped me pick the perfect dress. The prices are on the high end and they seemed a little disorganized regarding filing (payments, sizing, etc.) but overall a good experience.
Lindsey H
5.0
12/18/2021
It’s official! Me and my bridal party and the moms have ALL used New York Lace. My mom and my bridal party picked their dresses last month, and my mother in law said yes to her MOG dress today!
For anyone looking for a fun, relaxing, dress shopping experience I cannot recommend my stylist, Mercedes, enough! She’s fun, picked beautiful gowns to try, excellent customer service. Mercedes took her time and really tuned into dresses that fit my style after showing her some inspiration pictures! She found beautiful accessories for my dress as well!
For my bridal party, i dictated the color and material and let all of them pick which style they would go with and Mercedes worked well with all of them and they’re all satisfied with what they chose. They all had a fun time trying on dresses with no pressure.
Mercedes couldn’t be there with my mom when she was shopping, so Andrea was my moms stylist. Andrea was excellent to work with and opened my moms eyes to a dress that she wouldn’t have tried otherwise. The decisions are tough since they have a beautiful selection of mother of the bride/groom gowns!
Today, I went with my mother in law and a friend of hers to find her dress. She tried on about 10 dresses but fell in love with a wild card that I picked out for her. Mercedes was also her consultant.
I just really love how whenever I go there, I am on a first name basis with everyone and I don’t feel like a number.
Tracey F
1.0
12/14/2021
Lana is a true professional and is great at what she does. The owner of this salon has poor policies and was quite rude.
Their free alterations policy is only for customers who place a deposit on a dress at their first visit. I was not told this detail until the end of my first visit.
I placed a deposit to secure this promotion. I was told they could order any dress I picked from another salon and transfer my deposit if I found a dress I actually loved elsewhere. I was then told the dress I found wasn’t expensive enough for the free alterations package. I was also told that all my bridesmaids and both mothers needed to buy their dresses at NYL for the promotion to apply. This was an enormous hassle as my girls are from near and far. I did NOT have the mothers purchase their dresses at NYL. Imagine telling your MIL to be where to buy her dress for her sons wedding day. A bridesmaid was up charged for needing a larger size and another was charged for their alterations twice because the dress had two layers. The salon would not refund/cancel my unaltered, not yet delivered dress when I moved my date to the fall due to Covid. I paid for alterations elsewhere because the owner was so rude to me. I wanted to love this place because I bought my prom dress here years ago. Only negative experience of my entire wedding planning process.
Erica P
5.0
12/03/2021
Had an excellent experience saying yes to the dress at New York Lace! My girl friends and I were greeted by Mercedes with her upbeat attitude and bubbly personality. She was so knowledgeable and overall very enjoyable to work with. I am in love with the dress I chose and cannot wait to see it after it's been altered!
Rachel S
5.0
10/25/2021
Mercedes helped me find the dress that was perfect for me. I never felt rushed and she was very knowledgeable and made my day so easy and fun! The private showing times made you feel important and that was very calming. A great experience and I’m so happy I found my perfect dress.
Ariana C
5.0
10/24/2021
As someone who values reading reviews from others, I figured I would leave my own!
I contacted New York Lace because I found the dress of my dreams online and emailed several places to see if it was in stock. This place was the only place in New England that carried the Pronovias dress. Dolores, the owner, was miraculously able to get me in for an apt the next day.
Joined by my mom, I went to my apt and my consultant was Mercedes. She was amazing; so personable, authentic and lovely. I felt like we were friends more so than just meeting. She listened to all of my thoughts and ideas and was the perfect amount of support a bride would want when trying on dresses.
We had such a nice time at my appointment, we even stayed like 30 min longer chatting with Dolores about life and such. She felt like family to us. We scheduled an apt to return to shop for my mom’s dress.
This was the first place I went to try on dresses, so I don’t have an experience to compare to. However, I would say if you are looking for a family vibe, something genuine, I would definitely recommend this place!!
Courtney C
5.0
9/10/2021
Mercedes was absolutely amazing! She helped me pick out my dream dress! Mercedes listened to everything I had to say and pulled several dresses until we found "the one". She is so fun, bubbly, and makes you feel at ease! I had such a great time during my appointment that I went back for my sister's bridesmaid dress. If you go to New York Lace ask for Mercedes she is the best!
Jeanine L
5.0
7/28/2021
Mercedes was amazing to work with. I can tell she is as passionate about her customers as she is about all those beautiful dresses. I was searching for a 2nd dress on a low price point and never once felt pressured or rushed. In fact, she allowed me extra time to find that perfect one! Which I did! The manager at NYL was kind enough to drop the price so that it fit perfectly into my budget! Thank you NYL I had a wonderful experience!
Jessica D
5.0
7/07/2021
I had an amazing appointment with Mercedes! She was so much fun to work with. She made me feel beautiful in every dress I tried on. She listened to what I liked and didn’t like and made my dress buying experience wonderful! She helped me find the dress of my dreams!!
Vendor response 07/07/2021
Jessica! Thank you so much for your kind words!
Megan F
5.0
3/07/2021
I came in on 3/6/21 with my mom, my niece and my best friend and bridesmaid. I was very nervous going in to try on dresses. I don’t wear them, as I hate how I look in any dress. I have never worn white/ivory before, and to my surprised I actually looked nice. Lana, listened to my wants, needs and concerns. She made me feel so beautiful and she helped me embrace my tall height and own it. I went with a very simple, yet elegant style dress. I was concerned it was to plain. Lana told me there are other ways to add to the dress without having to add to the dress itself. Once she added a vail and the most beautiful headband and propped up my hair-it was all the extra detail I needed to see to say yes to the dress!
Lana met my crew at the front door of New York Lace and was very warm, inviting and excited to meet us. She seemed very eager right away. It was just us for the appointment, which was so amazing as all her attention was on me. Lana asked all the right questions to get me into the perfect dress. She was amazing and I felt we clicked and meshed well together. It really is all about who you have helping you and if they will mesh well with u. I left there feeling beautiful and amazing. Knowing that I found the perfect dress is so exciting. I can’t wait to go back for the official fitting!! It was a very pleasant, fun and painless experience. Thanks to Lana and New York Lace!!
Ann N
5.0
2/26/2021
I had been to many bridal shops and boutiques looking for a mother of the bride dress with no success. New York lace had many different styles and designers to choose from which allowed me to try on multiple dresses. The stylist Lana who assisted us was absolutely fantastic! She listened to all my requests and chose styles I requested and that were figure flattering. She made the experience comfortable and relaxed. I highly recommend visiting New York lace.
Crystal C
5.0
2/25/2021
This was my third and final stop, countless styles and dresses tried on prior. As soon as we got there Lana sat down with me, my mom and MOH and asked me to let her into my vision, so I gave all the details and truly felt heard. She then pulled out the most beautiful collection of dresses all fitting the description I gave her. I told her my biggest priority is comfort since ill be in it most of the day and moving a lot. She was spot on! Each dress I tried on was super soft material and comfortable to be in. Such a wonderful environment to be in and a great experience, I cannot wait to continue working with them in creating the perfect dress. Definitely recommend looking into their dresses, you will not be disappointed!
Alexandra P
5.0
2/07/2021
Love this place!! Dresses are gorgeous and unique!! The girls are always so helpful and will really find exactly what you’re looking for. We know we are always in good hands when we go here, I would highly recommend them you are bound to find a beautiful dress for any occasion!
Sheena G
3.0
10/22/2020
I was misquoted twice. I was given the wrong price back when I bought my dress. Yes I did buy it from them because it was a beautiful dress. Now I've been given the wrong price to preserve my dress. I was told it would be $195 to ship it to be cleaned and preserve. Then I was told it would actually be $295 to ship, clean, and preserve. I contacted other places and everyone else quotes me $200 to clean and preserve (including shipping it for me). I will not be using NYL
Vendor response 10/22/2020
Hi Sheena, I do apologize for quoting you only for the preservation cost at $195 without ...
the cleaning included as there are additional fees with the preservation process but again please excuse my mistake. If there is a way we may resolve this situation please reach out to us at 508-824-6900
Morgan K
5.0
8/13/2020
Look no further if you want a bridal salon that takes your business seriously and aims to make you feel beautiful no matter what your body type. Rest assured that New York Lace is taking all COVID-19 safety measures seriously and cares about keeping you safe.
Upon arrival, there was a very clear sign on their door with the phone number I needed to call to be let in for my appointment. I had the pleasure of working with Lana for my appointment on 08/08/20. She greeted my mom, one of my bridesmaids, and I at the front entrance with such positive energy and an amazing attitude.
Prior to trying on dresses, Lana took the time to sit down with me and my guests to get a better idea of my wedding vision, likes, dislikes, and dress dreams. She made me feel listened to and appreciated the entire visit. I also had the entire mirror/pedestal trying on area all to myself to avoid contact with other groups.
By the end of my 90-minute appointment, I found my dream dress and the most beautiful veil and accessories. No matter what your budget, the quality of designer dresses at New York Lace is unmatched.
The owners themselves take great pride in their family-owned business and the history of the store. They even make the trips themselves to New York City and other designer studios to see the finished dress designs before buying them for New York Lace.
One last part of the New York Lace experience I feel is worth mentioning is all alterations are done in-house and are included with the purchase price of your dress at check out. There are no surprise costs! Even though I am still very early on in the alteration process, the staff could not be more friendly.
Bottom line: please take the time to visit this store. I believe that all Boston-area brides should have the opportunity to experience the great customer service and positive attitude at New York Lace. Ask for Lana as your stylist and you will not be disappointed.
Vendor response 08/13/2020
I so appreciate this review Morgan! -Lana
Emily C
5.0
3/31/2020
I had my appointment with Mercedes on March 14 and she was amazing!! She was very professional and personable. I had no idea what type of wedding dress I wanted and she helped me figure out my style. I never felt pressured. My experience was wonderful and I am happy I was able to say "Yes to the dress!"
Thank you!
Brittney R
5.0
3/12/2020
Couldn’t thank Lana enough for everything! She made it so easy to find and fall in love with the perfect dress. Highly recommend her support and help finding the one for your special day
Jessica R
5.0
3/02/2020
This past Saturday I met with Lana for my first attempt at wedding dress shopping. My girlfriends and I were greeted immediately with a huge smile and enthusiasm, which already eased a great deal of anxiety I had going into this process. Lana sat down with us, and started the appointment with questions about my vision for the wedding, color scheme, and what types of dresses I was leaning towards. After spending some time getting to know me, asking what I was looking for, and asking questions I honestly hadn't thought of, she began to pull dresses. With each dress, she asked me what I liked and didn't like about it, and then proceeded to pull dresses which had the qualities I loved. About an hour into the entire process, she came out with THE ONE! She then began accessorizing, and that was honestly when the tears started for me. That's when I knew. I did have a couple of other dress appointments after New York Lace, which I had confirmed and felt guilty not going to, so I let Lana know I'd call her by the end of the day. She did not pressure me a great deal or make me feel obligated to make a decision at that moment. We went about our day and tried the other boutiques without any luck (the service was horrible at the second, and the third did not have a good selection), andI ultimately went with the perfect dress that Lana found for me at New York Lace. My friends and I are still talking about how wonderful she was to work with, and we will see her again soon for the bridesmaids' dresses. So incredibly happy with the service we received.
Vendor response 03/04/2020
Jessica, this is such a beautiful review. It was all my pleasure to assist you and meet al...
l of your girls! I am thrilled this is how you felt and truly is the reason I do this every day, to provide you the best while searching for the one! Look forward to seeing you again!
Keisha T
5.0
2/27/2020
I’m getting married soon and I stopped by this store once I saw the beautiful dresses in their windows. The staff are so friendly, they made me feel so comfortable. I found my wedding dress the first visit and I am grateful for their help!!! I also found my bridesmaids dresses there! Wonderful store!!!
Vendor response 02/28/2020
Thank you for the lovely review Keisha- We love to see your smiling face each time you vis...
it our store!
Taylor G
5.0
2/11/2020
I can definitely say that New York Lace knows exactly what they are doing!! I went to my appointment I made when I was at a Wedding Expo and Mercedes was excited and ready to help! She was amazing!! She was super fun and bubbly, making it extremely exciting to try on dresses, I felt like I’ve known her my whole life. I personally have a fun and outgoing personality along with the ladies I brought with me, so it came so natural as she was helping me. But I can honestly say that even if you were super shy, girl she’ll know how to help you open your wings and feel like an angel, if you weren’t super confident or unhappy with your skin, I guarantee she’d find a dress that makes you feel like the true princess you are! She loves what she does and you can absolutely tell because she’s so good at it! She notices your reactions, and uses that to find the perfect one. When you’re feeling insecure she reminds you that it may be too big or to small, to look past the size and just at the dress, it’ll fit you perfectly on your day! She’s there with you every step of the way from helping you put it on, helping you take it off, to putting on a veil when your ready to say yes to the dress. Mercedes helped me find my dress, and I can’t wait to rock it on my special day! Ask for her to do the same for you! THANK YOU!!! <3
Vendor response 02/11/2020
Taylor, thank you for your amazing review of your experience with Mercedes. She truly give...
s 110% to make sure she takes care of the needs of each and every one of her brides and their guests. We are so glad you chose us to assist you!
Lisa C
5.0
2/02/2020
Such a great experience! Mercedes was so knowledgeable and really just got the look I was going for from the start! She made me feel so comfortable and beautiful and was so great to work with! They had tons of options to choose from that were so beautiful, and did not push me to see things outside my budget. Highly recommend, and definitely ask for Mercedes!!
Vendor response 02/11/2020
Lisa, We are thrilled you came and trusted us to take care of you for your special day! Th...
ank you!
Viktoriya N
5.0
1/20/2020
Thank you, Mercedes and the staff at New York Lace! I found the perfect gown! I had my appointment on 12/23/2019, and Mercedes was so kind and helpful, she definitely knew the different styles and helped me make the best choice! Great place, I highly recommend it!
Vendor response 01/21/2020
Mercedes and the New York Lace team thank you for your lovely review!
Jennifer C
5.0
1/16/2020
I had a bridal appointment 1/15/2020 with Lana. Prior to this appointment I had been to a couple other bridal boutiques and I did not have the same experience I had with Lana. She read my body language and listened to everything I had to say. She helped me find the dress I had been looking for! :) I highly suggest checking out New York Lace and connecting with Lana as your stylist!!
Vendor response 01/23/2020
Thanks so much for this review Jennifer, you were a treat to work with!
Lana
Jamie M
5.0
10/28/2019
I had a bridal appointment this past Saturday and walked out happier than I ever imagined with my dream dress! the staff was extremely friendly and accommodating. They made my experience fun and stress free! I absolutely love my dress and can not wait to wear it 😍 I can’t wait to come back to get my bridesmaid dresses!
Elizabeth D
5.0
10/19/2019
I had the most amazing bridal attendant who took my feedback and seemed to have brought me better and better dresses each time based on my feedback. I ordered my bridal gown and bridesmaid dresses from New York Lace. They both took a long time; ~ 8 months for bridal gown and >4 months for bridesmaid dresses. New York Lace was able to turn around the bridesmaid dresses ASAP which was necessary and the results were great. I recommend New York Lace for a great bridal experience and great alterations in a timely manner. The staff is also good to deal with. Thank you New York Lace for beautiful dresses!! I felt SO confident and beautiful the day of my wedding and I couldn't have asked for more.
Vendor response 01/23/2020
Thank you graciously for this beautiful review! We do try to go above and beyond for all o...
f our guests and are glad you felt that way!
Kathleen S
5.0
10/13/2019
They were nothing short of amazing from picking out the dress to alterations! We got my gown there and my bridesmaids dresses there. They all came out so beautiful. The staff was always so friendly and helpful, they went above and beyond.
Marita M
5.0
9/05/2019
New York Lace was the first bridal salon I went to try on dresses and they really set the bar high! I decided to check out a couple other salons as well just for the experience because I wasn't ready to decide right away on a dress the first time I tried on dresses but ultimately I went back to NY Lace because not only did they have the dress my mind kept going back to, their staff was the best around! They let you take pictures of yourself in the gowns you try on (which not all salons do, btw) and they have a bridal consultant working one on one with you to help you figure out your shape, style, and honestly encourage you during what can be a nerve-racking time! I was an indecisive bride and they really helped guide me along, never pressuring me or making me feel anxious. I can't thank them enough for helping me decide on the gown of my dreams!
I went to them for everything from start to finish. They were a great one stop wedding dress shop. The purchase of the gown, the alterations, and the preservation after my wedding. They did it all and I trusted them to do so because of how professional and friendly they are, the quality of their work, and their history of being around for a long time. The alterations on my dress were perfect and they make sure you feel completely comfortable in your dress, even if it's the littlest thing that might frustrate you, they will hear you out and alter your dress so you feel the best you've ever felt in that dress!
Everyone I worked with from Maria to Dolores to her husband, Francisco, were so professional and made you feel like you were their top priority! I highly recommend New York Lace to anyone getting married and looking for a dress! You won't be disappointed.
Nicole S
5.0
7/31/2019
My experience was nothing but the best at NY Lace. One of the reasons I choose this shop was because it was so close to my house. My first time looking for dresses I had an amazing shopping experience with a consultant, who no longer works there, who spent over 4 hours with me! When I didn't fall head over heels in love with something, they assured me they could order almost any gown, and that's what I did. The alterations department was top notch! As a survey big chested girl, my biggest fear was as strapless dress. But I ended p with strapless anyway. Let me tell you, my dress did not slip one bit! Even through all the dancing. In addition to my on dress and veil, my MIL and my bridesmaids all got their dresses there as well. Customer Service is a priority and by the end of the year I spent with them Dolores and Fransisco were my family! Fransisco even gave me some amazing pointers for the day of, like holding my flower and how to walk down the carpet ailse, to look and feel my best and most confident.
Amanda F
5.0
7/17/2019
I had the best experience at New York Lace! Everyone I met there was so professional and reassuring. We got my dress, my mother’s dress, and the bridesmaids dresses from them. They had so many options that we were able to find the perfect dress for everyone!
Aileen L
5.0
5/25/2019
Had a fabulous experience at New York lace from the moment I stepped in the door Dolores was very welcoming and took the time to listen to what i was looking for . Danielle was phenomenal every step of the way and truly made me a happy bride to be answered all my questions and was by my side through all the dresses I tried on!! Started from dress to veil and accessories all in one spot!!!! I would recommend New York Lace to anyone that wants best quality and experience!! And also Dolores husband was very welcoming and helpful The whole New York Lace team was FABULOUS COULDNT HAVE BEEN ANY BETTER!!! Thank you all again !!!! If you want a dress you will LOVE THIS is the right place to start and finish!
Taramarie K
5.0
11/17/2018
Maria is an absolute doll and will go above and beyond to make sure that you are a million percent happy with how you look on your wedding day. Picking out a dress is very exciting but can also be very overwhelming. Maria makes you feel at home and will give you her honest professional opinion as to any concern that might arise. Delores and her team are the most accommodating group of people I have ever met - they do not make you feel stressed out and make sure all of your fittings are in order and timely for the big day. Not only did I feel like I've known these girls for years, but the dress fit like a glove. Highly recommend!!
Brooke S
5.0
11/03/2018
Went to New York Lace with the mind set that I was just going to try some dresses on and wait to buy. Maria made my experience so exceptional, fun, and extraordinary picking out such amazing dresses that I ended up saying yes to the dress- happy tears and all! I went in looking for a totally different style and ended up falling absolutely in love with a dress that Maria picked out for me. I would highly recommend Maria and New York lace to anyone looking for a wedding dress!
Ali C
5.0
11/01/2018
Dolores’s shop is amazing. Fatima was my consultant and she was able to pick a ton of dresses that fit my style exactly the way I described. Everyone was so nice and helpful that I decided to bring my bridesmaids to New York Lace for their dresses even though I had found them at another store. Dolores ordered the dress I wanted and said she could make the special alterations I wanted! I’m beyond excited and would highly recommend this store because of the selection, customer service, and professionalism!
Kaitlyn D
5.0
11/01/2018
New York lace is the best place for wedding gowns. Everyone gave me exceptional service especially Maria! From the first time I went in to find the wedding dress of my dreams to the moment I took home the dress my experience was amazing. I would recommend New York Lace to everyone especially a bride who is looking for the best service! You won’t regret it!
Sara C
5.0
11/01/2018
The staff in New York Lace are excellent. Since the beginning of the year I’ve been shopping for my wedding dress and I just couldn’t finding the right one. I had tried a dress in a trunk show and they went above and beyond to get that dress. Unfortunately that dress was not available, however, they worked with me and I ended up finding MY dress.
I want to thank all of New York Lace staff for the care and effort. I would very much recommend them!!
Rachel G
5.0
11/01/2018
I went to New York Lace, to try on bridal gowns for the first time! I went in thinking I knew exactly what would fit my style best. I was wrong 🤷🏻♀️ so I felt helpless. Fatima was my consultant and she pulled a total of 5 dresses, and the fourth one was the one! I had such a great experience at my bridal appointment. Every consultant and customer was so nice and supportive while trying on dresses.
10/10 would go back again! I currently live in Maine and am planning on ordering bridesmaid dresses through them because I have had such good luck with them so far!
Kianna S
5.0
10/31/2018
I went to a bunch of shops in the area and they made you feel like just another bride. I went to New York Lace and had such a great experience at New York Lace they treat you like family! Maria was my consultant and really listened to me to try to find me the perfect dress, even though I was unsure of what i wanted. She made me feel very comfortable. I was shocked at the prices as they were designer gowns. She ended up bringing me the most perfect dress I could have ever imagined and I ended up saying “I do to New York Lace!” Can’t wait to wear this dress on my wedding day!
Alexandra P
5.0
10/31/2018
I would highly recommend New York Lace to any bride looking for their wedding dress! I was feeling anxious about dress shopping and kept putting it off. My Mom made an appointment (along with my Maid of Honor) to go dress shopping for the first time at New York Lace. I said to my Mom that morning "Just to set expectations, there is no way I am buying a dress today. I just want to get ideas."
Maria greeted us along with Paula and my anxiety about dress shopping immediately went away! They went above and beyond to make me feel comfortable, pulled dresses that matched my inspiration and truly gave me the perfect wedding dress shopping experience! Not only did I walk away with my dress but my veil and belt! This dress experience was probably the first moment I truly felt like a bride and am so grateful that I was able to have this on my first shopping trip! You truly won't regret going shopping at New York Lace.
Bonus - not only do they have a fantastic selection of wedding dresses but they also have a wide variety of bridesmaids dresses too!
Maria F
5.0
10/31/2018
I have been going to New York Lace ever since I needed an 8th grade dinner dance dress. I went there for my winter formal dresses and all 3 proms. About a year ago it was time for me to start looking at wedding dresses and I felt it was only right to look there! Sure enough I found my dream dress and felt like a princess in it! All the staff was extremely helpful and welcoming everytime I went in there! Dolores, Maria, Paula, Fatima, & Yolsinda (I hope i spelt her name right) were amazing to me and made me feel extremely comfortable. At one point I brought my Grandmother there so we could take pictures together because she was unable to attend my wedding and they welcomed her with open arms! The accommodated my mother and all my beautiful bridesmaids and made us all look & feel GORGEOUS! Thank You New York Lace xoxoxo
Brianna F
5.0
10/31/2018
I got my wedding dress and bridesmaids dresses from New York Lace and both experiences were amazing! Fatima was so helpful I met with her both times, she helped me find the perfect dress!! All the women there are so friendly and make you feel welcome. I would 100% recommend going here!
Jessica D
5.0
10/31/2018
I would highly recommend New York Lace to every bride I know! Delores and her staff are amazing! When I arrived I was greeted by Maria, the consultant that would be working with me for the appointment. Maria new exactly what to put me in, because I honestly had no clue in what I wanted!! She is extremely knowledgeable and she took her time with me!! Maria made me feel so special and comfortable. I fell in love with the first dress I tried on! It was the most amazing day!! I can’t thank Delores, Maria and all of the staff at New York Lace enough!! I can’t wait until my wedding day!!!
John D
5.0
10/31/2018
My lovely wife bought her beautiful mother of the bride dress from this magnificent salon and she was thrilled with the customer service and the alterations done to her gown.Thanks, New York Lace for the excellent job!Highly recommend