It took me a while to write this review because of the overwhelming positive reviews NH Images has received. This has a lot to do with why we chose to go with them! During our init...ial meeting, Peter Clayman convinced us to go with him, as he is the owner of the company. Well, our day-of service proved this was the worst mistake we made. We hired Peter for photography and Jamie for videography. On the day-of, they showed up with 3 extra people we weren't expecting. Peter consistently posed us in the same position, over and over again. It was lightly raining, and rather than get creative, we have all of our family photos in one location against one wall with the same pose. Being our first professional photo shoot, we didn't realize we should ask him to switch it up! We asked for one "specialty photo," one of our nephews running around us with sparklers. When we mentioned this to Peter he said it would be no problem and told us what we needed to prepare. When we got our photos back, we realized none of the sparkler photos even came close to coming out and they are all pictures of blurry people standing together holding sparklers. I found out after that my dress had been ripped at the end of the night, and rather than alerting me to this fact, our night photos were taken with that rip clearly visible. Peter didn't notice that and think to help me get it fixed? After waiting the month for our photos to be ready, we had to reach out to Peter 4 additional times to ask if we had received them all. Each time, Peter found more photos and blamed it on his editor for not being thorough. I was clearly upset at this point, and Peter offered me a free canvas print to make up for it. The photo on the canvas is not at all edited and looks so bad I can't even hang it on my wall. I am happy to show proof of these photos to anyone who contacts me! I guess with NH Images you have to hope you don't catch the owner on an "off day." We paid a lot of money for a very disappointing service.