Nicole Christine Styling

now that in order to move forward with booking, I’d have to have a phone call with the owner, Nicole. Cool. No problem. I went on the NCS website where Nicole had several time slots available on 5/8 from 2:30p-4p. I chose 2:30pm & texted Sami back & told her I was booked for that time. She texted me back on 5/7 to gather more details before my phone call with Nicole such as preference on artist tier, time I’d need to be ready by, which services I’m interested in, etc & said “Nicole will walk through everything with you on the call & answer any additional questions you may have, so you feel fully confident moving forward.” Needless to say, I wouldn’t be confident moving forward. On 5/8, Sami texts me at 1:09p stating that Nicole has a conflict that afternoon & could I move my time to 3:30p or 4p? I told her I could do 4p & she hearted the message. I go to the gym since I now have spare time. Mind you, I’m working my day around the call. I get home from the gym & wait to shower as it was close in time to the rescheduled call. I go outside on my patio & wait for Nicole to call. 4p hits. No call. It’s 6 minutes after when Nicole was supposed to call so I texted Sami & I said “Just wondering if 4p still works? Bc it’s 6 minutes after.” Nothing. So, I go to take a shower bc she didn’t call. When I get out of the shower I check my phone, still no call. I get ready & go over to my mom’s home. When I get there my mom says “how did you phone call go?” I said “She didn’t call me.” As I was visiting with my mom, my phone starts to ring & says “NCS styling.” I look at the time & it’s 53 minutes after our rescheduled time. I answer it & she introduces herself and states how busy she’s been today and how she’s been running behind. She asked if it was a good time for the phone call. And I said “I guess.” She offered no apology for being late to our phone call and acted very nonchalant. As if it didn’t matter that she was late. I took the phone call asked some questions and then I said I’d have to think about moving forward because her unprofessionalism with not keeping her time put a bad taste in my mouth. I was uneasy about booking with her company. She made excuses saying that her assistant didn’t inform her about the time change and that she didn’t expect to go over her clients time, etc. As a business owner you take accountability for your own actions & shouldn’t blame your employees for your mistakes. I asked her if she would provide any compensation if I were to book with her to make me feel confident in booking with her & put me at ease. She blatantly said “no.” She said if I had an issue with my services day of then she would consider a discount, but she’s “been in the industry way too long to consider giving a discount for being late to a phone call.” Her exact words were “it’s just a phone call.” But she REQUIRES it before you can move forward so obviously it is important to her. After the phone call, I had 2 follow up questions and they were “read” and I received no reply. Nicole does not care about her clients time and her continued unprofessionalism of making excuses & not taking accountability for her actions has made her lose my business & future business as I will be not recommending her. Brides already have enough stress, vendors shouldn’t be adding to that.

istened to what we requested, and truly made the morning such a fantastic experience for us! I truly loved working with Nicole - from easy communication to adjustments of my vision even after my trial - she was so accommodating of my idea of a "more natural look" and made me feel so confident on my wedding day! Even with all of the rain on our wedding day, her makeup lasted throughout the night and my hair didn't fall out despite me going wild on the dance floor, lol! Thanks to this entire team, they truly are so so wonderful.

nal and handled everything with respect, even when I got stressed out. But wait… SOPHIA killed the makeup looks!!! My mom was blown away with how hers turned out, she wished she could have worn it for three more days!! My makeup was on point and so was my little sister’s. The fact that she could pull off make up, age 15-52 is impressive. Sophia was so friendly and we talked probably too much!! I could go on and on but just know they are amazing!!

does! She nailed the look I wanted without me knowing exactly what that was (lol). Nicole is hard-working and was very flexible when scheduling had to be changed a couple of times. I cant wait to recommend her (and her team!) to future brides. Thank you!