Nicole's Platinum Events

for our wedding. She was friendly, bossy when need be at the wedding, texted me back when I texted her late at night which I never expected, and calmed my nerves when I got nervous about various things as we got close to the wedding date. She kept us hydrated and fed. She had our cocktail waiting for us when we came into the cocktail hour and again at the reception. We had a small issue with a guest, and she handled it swiftly and calmly. There were no hiccups that I know of on the day of the wedding. She messaged me multiple times to remind me not to forget particular items to bring wedding weekend and I still forgot the cake knife. She was able to rent me one and save the day as I had no time to get a new one. Her website was fascinating and helpful for someone disorganized like myself. My vendors could even login and see what they needed to, so we all stayed on the same page. She would update the checklist, contact list or timeline and I would immediately see it. My wedding weekend could not have gone any more smooth or picture perfect than what she achieved. We will be calling her for our future events, maybe a baby shower next.

system that streamlined communication and made a control freak feel comfortable letting go responsibilities of planning our wedding to Nicole. We never doubted that we were being taken care of. For the day of the wedding, all the vendors she brought on did an amazing job. It was just as we visioned. We could not imagine there being someone more perfect for us and our day.

ing an agreement, I only heard from her when I took the initiative to reach out to her. When I did get a hold of Nicole, the communication was very spotty: I would have to double text, wouldn't hear back for a day or two and she would only want to schedule phone calls for a few weeks out. I finally addressed my concerns that my expectations were not being met as we discussed when I signed her contract, and Nicole said communication would be better going forward and I would be stress free. I asked her for a timeline outlining the process and she told me she would have it to me in one week, which is a generous amount of time considering I hadn't received anything productive since hiring her. Over one week later, not only did I not hear from Nicole, I had to reach out to her to ask her the reason for the delay. At this point, I politely asked Nicole to cancel our contract and refund our money due to failure to deliver services as agreed upon in our contract. She then responded with a nasty, unprofessional email absolutely refusing to refund our money and assured us that she would not be doing us any favors going forward if we kept our contract. For somebody who "enjoys throwing chaos-free weddings," this created the exact opposite experience. My experience with Nicole was extremely stressful and counterproductive.

lways there when I needed her and went above and beyond when it came to making sure everything went smooth. We had major challenges with weather that we had to overcome at the last minute and she was completely calm through the whole process of communicating with me and vendors. Highly recommend Nicole’s Platinum Events. Couldn’t imagine my wedding without her.