ZERO STARS! I DO NOT recommend purchasing your cake from this bakery. When they mess up they will ignore you and your complaints, and refuse to refund your hard earned money. I go...t married in November 2022. I am still waiting and expecting my refund, Regina.
Keep in mind, my husband and I live almost 200 miles away from this bakery and our chosen venue. We met Regina and went over everything we wanted for our wedding cake. I sent over a specific picture asking only for two changes; instead of a pearl and hexagon base design, I wanted a simple smooth white cake in a common circle shape with ombré flowers. That is not what I received. Unfortunately, I did not see my cake until the reception. By then it was too late. I have the top tier for our anniversary, but it’s just a reminder of how this didn’t go as planned. Now I am stuck with a cake, that looks like the flowers were inspired by SpongeBob and the icing was just pumped on and left alone.
When I brought my frustration to Regina’s attention, she refused a refund and offered to make a customized anniversary cake to replace a three tier wedding cake. When I refused her “solution” and requested a refund she stopped responding to me and has completely ignored us.