Exquisite Floristry Inspired by Worldly Travels
Northwest Arkansas Florist
OWNER
Typically responds within 24h
AWARD WINNER (1X)
Thanks to recommendations from couples on The Knot
Located in Fayetteville, AR, Northwest Arkansas Florist is a full-service florist for any occasion. This team is experienced in designing floral wedding arrangements and has been serving the communities of Northwest Arkansas since 1978. They aim to build lasting relationships with their clients and intertwine community values within each lovely creation.
The multilingual owner, Bhakti Holcomb, was raised to see the unique value of small businesses and holds undergraduate and master's degrees in business and economics. Inspired by her parents' legacy and years of traveling the globe, Bhakti decided to bless the wedding industry after many years in floral design. Northwest Arkansas Florist is eager to embrace any preferred style, whether you envision classic and understated or vintage glam.
Following an initial consultation, every last detail of your special day is carefully thought out, from style and aesthetics to setup, breakdown, and delivery. As they are full-service, their creations include table and altar arrangements, bouquets, boutonnières, corsages, and other romantic accent pieces. Northwest Arkansas Florist focuses on its local community, so delivery extends to most of Northwest Arkansas. This florist aims to source unforgettable fresh cuts that are affordable, so whatever your budget, prepare to watch your vision come to life.
Woman-owned Business
Prices & packages
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Details
Decorations & Accents
Aisle Decorations
Centerpieces
Flower Girl Baskets
Pedestals
Plants
Vases
Wedding Arch
Chuppah
Wedding Decoration Delivery
Wedding Decoration Setup
Flower Arrangements
Bouquets
Bouquet Wraps
Boutonnieres
Centerpieces
Corsages
Flower Crowns
Flower Delivery & Setup
Flower Girl Baskets
Plants
Vases
Awards and Affiliations
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Meet the team
Northwest Arkansas Florist
Owner
Where your unique vision becomes reality! We specialize in unique, affordable floral decor with exceptional attention to detail. We will capture your personal style, advise you on the latest trends, and discuss creative designs for your wedding day.
Reviews
4.8
out of 5.032 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
NWA florist receives glowing reviews for their exceptional service and stunning floral arrangements. Reviewers praise the staff for being professional, detail-oriented, and accommodating, with some mentioning how they exceeded expectations. Their communication, flexibility, and commitment to bringing the vision to life are highlighted, making them a highly recommended choice for wedding flowers and other occasions.Review photos
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Ciera H
1.0
11/05/2024
Future brides beware. Originally a 2 star review because I was provided a partial refund for numerous problems, but lowered to 1 star after the owner texted me at 12:30am “asking me kindly to remove the review” not because they’re apologetic or taking accountability, because it looks bad and “reviews mean a lot to them & they want to pass the business to their kids one day so I should think of their children.”
I worked with Megan, the shop owner, starting in May of 2024 on a bridal bouquet, 2 bridesmaids bouquets, & 3 boutonnières. We had a consultation, I provided them with photos of my inspiration, as well as budget, wedding colors, & general other details. Together we picked out florals that would match from Megan’s suggestions & I was assured it would be no issue achieving my look (first picture, cascading bouquet design of fall colors, eucalyptus, roses, etc). Months later, after numerous consultations, signing a contract, paying both my deposit and full payment, I double checked the shop hours & saw they’d be closed the day of my wedding. Upon inquiring about this, they charged me an additional fee to “stay open” the day we already contracted & paid them for, claiming it was a mistake, to pick up my flowers. Less than a week before my wedding, they emailed me saying they couldn’t get my flowers in and I’d need to pick new ones. After a stressful call and being assured that, too, was a mistake… the morning of my wedding I received a text message with photo 2 & what they claimed was my bouquet (the red and pink). It looked nothing like my inspiration. Megan claimed she knew the flowers came in the wrong color & I should have been told ahead of time but that flower colors fluctuate and it was out of her control. She also saw no issue with the shape. The morning of my wedding turned into a huge fiasco. Megan inappropriately kept trying to come to our airbnb to “fix it” after being told we had no space for her, my mom had to miss her original hair appointment to go to the shop instead (which, we had to wait for them because it turned out they were actually open doing deliveries for another wedding that day anyway?) & we ended up with photo 3, some poorly sprayed (they ran out of spray midway through) roses and peach carnation bouquets that didn’t match anything, with purple wax flowers meant to be white, alongside filler we never agreed on/was never in our signed proposal.
I called for a refund, Megan put her husband on the phone who told me “he saw our wedding and it looked fine to him” so he saw no issue (I’m not sure how, we have yet to get the photos back from our photographer - she hasn’t even began working on them yet - they weren’t at our wedding of course, which was a private venue, but that’s besides the point). He was incredibly rude. They offered no real accountability or apology & only kept telling me they take pride in their business.
I settled for my flowers for my October wedding & was really disappointed in the end. It was a beautiful bouquet, but not what I envisioned or what I was promised. It looked nothing like what I paid for & didn’t match my decorations or colors at all. I ended up cancelling my bouquet preservation.
We ask that in the future your business be transparent about color fluctuations (especially for things like weddings when palates are important & you’re making the suggestions for clients) & your abilities in consultations, your communication improve, and that you’re upfront about hidden fees.
Vendor response 11/06/2024
We have tried everything humanly possible to make you happy, but nothing has worked. Leavi...
ng poor reviews for small businesses appears to be commonplace with you. We viewed 10 businesses on your Google profile who have received 1-star reviews. Our negative reviews are few and far between. Myself, my husband, and our entire staff have bent over backwards and have done everything in our power to please you, but this is not possible. Your behavior toward our company was entirely unacceptable. Screaming and cursing is not something we will indulge. We pride ourselves on our work, and I will 100% unequivocally stand behind our employees and their design work and customer service. I have upmost confidence in saying our product is top notch. You continue to say we have taken no accountability and have not been apologetic, but this simply is not true. We have apologized profusely, issued a partial refund, put in overtime, offered to come directly to you, hand delivered the items, and have continued to express our deepest apologies for your wedding items not being to your liking.
As we have already discussed with you on multiple occasions, we take accountability for the fact that pictures of your flowers were not sent to you the week before the wedding. Upon realizing this mistake, I sent pictures early the day of the wedding before we headed out for our first setup. We also offered to drive anywhere in Northwest Arkansas despite no delivery fees having been paid to show you the bridal in person, as is our standard practice, which you refused telling me this was inappropriate behavior. It is our standard to go into the bride’s quarters and personally show her the bridal.
As we were tinting flowers, your mother texted and said the flowers looked good, so we proceeded with the colors we were using. We rebuilt all of the bouquets and texted your mother photos and videos to which she replied, “She is happy.” We were also told the bouquets “looked great”. This led us to believe you were pleased with our work. We finished wrapping the bouquets, and I personally delivered all items to your wedding venue as an extra courtesy for the trouble we had caused.
We did indeed order the flowers you agreed to weeks in advance and only used these flowers in your bouquets. We cannot control the exact shade of the flowers, and even though we order weeks in advance, on occasion our suppliers do have difficulty getting an item. All flowers are received as close to the wedding as possible to ensure freshness.
The extra charge for Sunday pickup is a standard fee charged to all our brides with weddings on Sundays; a fee which was also incurred by the other bride we had a wedding for that day. Had we not stayed an additional 3 hours to tweak your bouquets there would have been a 6-hour gap between the time of the first wedding setup and your pickup requiring me to pay an employee on their day off to drive to the shop and be available for your pickup.
Your claim that you have not seen your photos is false. Your photos were posted on your Facebook page and your photographer’s on October 24, 2024. We saw your photos the day we spoke, and they are absolutely gorgeous. Any reader of this review can view said photos on both our Instagram and Facebook page as of November 5, 2024.
Ultimately, we refunded several parts of your order. We evaluated the situation and felt what we did was fair. We were told you were happy, and our product looked great and had no idea you were unhappy until you called 3 days later.
On some level, the wedding of all my brides feels like it’s my own. I know it’s important, and I feel the weight of how special it is. Overall, I am sincerely sorry you were not pleased with our work, but I feel we have done everything we could have done to make you happy aside from the obvious mistakes we admitted to. I wish you and Daniel all the best. I hope one day you can look back on your wedding with joy and simply see beautiful flowers and smiling faces.
Jennifer D
5.0
10/20/2024
I'm from out of state and reached out to NWA to do my flowers for my wedding. They were professional and very detail oriented. I sent pictures of what I had in mind and they turned out better than I could have imagined. I would definitely recommend them.
Any questions?
Destiny S
5.0
4/23/2024
I would ABSOLUTELY recommend getting any flower arrangement for any occasion from NWA florist. I ordered my daughters corsage for prom we had it picked out and all the colors we needed but then my daughter’s dress didn’t make it in time so on Thursday I asked for the corsage to be changed and the ladies were wonderful and took care of making sure my daughters night was a success and I was blown away by fact that I was not charged for another corsage. Thank you so much for helping make sure this momma has one less thing to worry about.
Evi K
5.0
9/27/2023
NWA florists made my bridal bouquet and husbands boutonniere so much better than I had dared to hope. They were absolutely stunning! The communication and zoom meeting with them prior to ordering showed how committed they are to a great service. They made a proposal and changed it as much as I desired to fit my vision and budget. I greatly appreciated it. Thank you so much!
Sarah C
5.0
7/08/2022
They were easy to work with and sent me my florist proposal. I just went to a different way with my flowers. I would definitely use them.
Emily B
5.0
3/28/2022
The whole experience from explaining what we wanted, picking out the table pieces and bouquets, to having them delivered on the day of was fantastic! Friendly and skillful staff that made our day that much more perfect. We can't recommend them enough 11/10
Maggie H
5.0
11/09/2021
I absolutely loved working with them and the wedding flowers they put together!! They were super helpful and responsive through the whole process. I fell in love with my bouquet, the arrangement was beautiful and the flowers were very nice and fresh. Highly recommend!
Michelle C
5.0
5/04/2021
Lillie was great to work with and my flowers were amazing! She captured the vision I wanted!! I will use them again!
Kate L
5.0
9/20/2020
Lillie and the team at NWA Florist were a dream to work with! They executed on my vision perfectly and the flowers for our reception and my bouquet were gorgeous. Easy to work with and incredibly accommodating. I couldn't recommend NWA Florist more. Thank you!!
Emery H
5.0
4/08/2020
I didn't know much about flowers, so I am so glad I went with NWA Florist for our wedding! They were very kind and helpful throughout the entire process, showing me samples and pictures along the way. All of our flowers turned out absolutely stunning!
Elizabeth R
5.0
7/01/2019
Highly recommend NWA Florist! When I went in for my consultation, I felt that I was able to craft the exact bouquet that I wanted. The florists are readily available to communicate and answer questions. The staff that came to deliver and set up the greenery around my venue were an absolute delight. On top of their great customer service, NWA Florist is one of the cheapest options in the area. They definitely offer the most bang for your buck!
Mercedes T
5.0
4/23/2019
My wedding is coming up in May, and I have been overwhelmed with all the planning involved. NWA Flowers was able to make suggestions to me based on my price range, a few of my own ideas, and the time of year. These suggestions were exactly what I wanted! Every step of the way they were extremely friendly and helpful, and I am very happy with the arrangements we have ended up with. Thanks NWA Flowers!
Lexi M
5.0
4/04/2019
I’m so excited for them to bring my wedding vision to life with the bouquets and decorations. They met with me and I showed them a picture from Pinterest and literally brought the bouquet to life in front of me for free! I can’t wait for the big day and to see all the beautiful arrangements. Well worth the money.
Abby E
5.0
2/03/2019
I would highly recommend NWA Florist!! All the ladies are so knowledgeable and listen to what YOU want! They showed us so many different examples and options of REAL flowers!! You get to actually touch smell and see the flowers they use. They also are very fair and transparent on pricing! There’s no extra charge for the word “wedding”! They are quick to respond and helped answer all my questions (which I had alot). Booking NWA Florist was one of the best decisions we made!
Abby G
5.0
1/19/2019
Working with Bhakti was such a pleasure! Everyone was extremely helpful and made planning my floral portion of the wedding so much easier.
I highly recommend using NWA Florist for your big day!
Kristina W
5.0
1/03/2019
I can't say enough nice things about Northwest Arkansas Florist! We did not want to spend an arm and a leg on the flowers and we told them that and they were super accomodating! We did not want to take a trip down to Fayetteville if we weren't sure they could fit our budget, so I emailed them and told them what were thinking and a Pinterest board and they responded within a day with a full propsal with an acutal quote! That blew us away, so we drove down to meet with them and had a fulll consultation. We got to completely customize all the pieces and got my dream flowers for a dream price! They were amazing. Picking flowers with them was the best part of the whole wedding planning process, it was so fun. We got 1 cascading bridal bouquet, 1 groom boutonniere, 8 groomsmen/usher/fathers' boutonnieres (simple greenery), 4 bridesmaids bouquets (only greenery), 2 mother's corsages, and a single bunch of loose eucalyptus for the cake and it cost us a grand total of $426.40! I can't say enough good things about these guys!
Megan H
5.0
9/08/2018
The ladies at NWA Florist are wonderful, and I'm thrilled to be working with them. The consultation presentation was thorough and the attention to detail was much appreciated. I'm excited to see the end results!
Courtney J
5.0
8/22/2018
I knew about NWA Florist, but was a little lost at first when it came to looking at wedding flowers. I visited their booth at a bridal show and they were so super nice and easy to talk to! I shared my concerns of not knowing where to start or what to do, and they put all of my worries at ease! Bhakti is the absolute best in the business, I am sure of it! They followed up with me after the show and when I had my consultation, it was perfect! I left that day feeling so excited and comfortable about my choices (and pricing). Besides my wedding gown, I think I am most excited about my flowers! I cannot wait to see how everything comes together and I completely trust their taste and judgement! I cannot recommend them enough!
kayla h
5.0
6/19/2018
nwa florist is absolutely amazing!!! high quality flowers, the ladies that work there are wonderful! they make you feel right at home and will work with you in any way possible! definitely would recommend to anybody! -kayla horton
Karissa T
5.0
5/12/2018
The employees were all very kind and have a welcoming environment. The woman who helped me with my bridal bouquet was very accommodating. I’m so excited to see my beautiful bouquet!
Kayla A
5.0
5/04/2018
I had the best experience! I had a consult for my wedding and she put together every single piece right in front of me. I am SO excited to have them apart of my wedding day!!!
Taylor B
5.0
5/01/2018
First I want to say OH MY GOODNESS... I was so blown away and in love with the bouquet you put together for my bridals.. it literally brought me to tears! It was everything and more, and more perfect that I could have imagined. So Thank you so much! I can not wait to see the final version on the BIG DAY!!
Autumn H
5.0
4/26/2018
This was the first and only florist that we went to, and it was an AMAZING experience! Bhakti was the sweetest and most helpful person, she accommodated my wants and told me what she thought, and I couldn’t have done it without her!!!
Kaitlyn F
5.0
4/18/2018
We had a wonderful consultation at NWA Florist. They were great about offering different suggestions and helping us see examples of what we might want. We are looking forward to seeing the final product in May. We have no doubt they'll be wonderful!!
Sam B
5.0
4/07/2018
NWA Florist is amazing!! We met with Bhakti for my initial consult for the flowers for my wedding and had the best experience. She not only was very personable and so great to work with but she also provided us with different options to work within our budget. We are so excited to be able to use them to help make our special day beautiful!!!
Rachel W
5.0
3/16/2018
I’m really excited to be working with NWA Florist! They’re consultation presentation is excellent and I cant wait to see it all come together! They’ve done a great job answering any questions I have and have been very willing to work thru all the details to help me achieve the look I am going for!
Savannah S
5.0
10/05/2016
They were amazing!!! My flowers could have not turned out any better than they did.
Ashley N
5.0
6/14/2016
When looking at florists to use, we met with 2 vendors and had completely different experiences. We chose NWA Florist because Kaylene is exactly what we were looking for- she listened, asked questions, showed us examples based on our ideas & truly cared to capture what I had envisioned for our wedding day. She did a FANTASTIC job!
Kelly V
4.0
2/18/2016
Bouquets and boutonnieres turned out to be so gorgeous. The only thing I would've preferred was to see at least a sketch of what we were going to receive.
Valarie P
4.0
5/08/2015
I went in with a photo and we consulted on how to make it happen, I was a little disappointed with the final product as It wasn't as "grand" as I was hoping but none the less, it was beautiful and reviewed many many compliments. They were easy to work with. But seem to have their own ideas for how something should look.
Claudia C
5.0
7/03/2013
This wedding vendor really impressed me. I sat down with Renee Reed to discuss the theme of my wedding and she proved to be so very creative. She really understood what I was trying to go for with my reception decor and I appreciated that. She had a lot of great ideas that we loved. She was very easy to work with and had a very warm personality. The arrangements were gorgeous and were truly in harmony with my theme. The eye for detail was unparalleled. I would highly recommend this vendor. They are professional, they are helpful and the quality of their work is just breathtaking. I was very happy with what they did for me and I know that they would provide the same quality of service to any bride.
sara s
5.0
10/20/2012
My bouquet was exactly what i asked for and everything I could dream it would be.
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Northwest Arkansas Florist
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Typically responds within 24h
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