Norton's Florist

ot of our personality and style. We're very pleased, and would recommend Norton's!

inherently understand what I wanted and made excellent suggestions. However, in the weeks leading up to the wedding, my inability to get in touch with the events coordinator had me panicking. I started calling three weeks before the wedding as instructed to make my final payment and to confirm my order. The wonderful woman at the front desk assured me that I was on the calendar, and that the events coordinator would call me back. Other people were not so helpful--being forwarded to a direct line or told to call a cell phone number, both of which had full mail boxes was an exercise in frustration. Well, I called back every few days up until seven days before the wedding, and still I couldn't get in touch with the person in charge of weddings. Ultimately, my fiancé had to call and speak to a manager before the coordinator got on the line to take my payment and confirm my flowers, all of which took only five minutes. Day of everything was beautiful, but the stress of the previous two weeks wasn't ideal.

at down with me for about 30 minutes, made some great recommendations based on my color and style preferences, and put together a package that was well within my price range. We ended up ordering bouquets, boutonnieres, and corsages using white & green hydrangeas, white roses, green hypericum and Picaso orchids. My aunt also ordered matching arrangements from her for a bridal brunch. I wasn't sure exactly what to expect but I wasn't really worried, because Rita definitely knows what she is doing. When the flowers showed up (had two deliveries to two different locations, both on time), I was impressed - they were exactly what I wanted. My photographer said that my bouquet was one of the nicest he has seen. He may have just been being nice, but I don't think so. That dude has photographed a ton of weddings.

seen. All the flowers were beautiful and the staff was so helpful!

little irritating.

verthing up without any direction from me because I so busy on my wedding day. The value and the service was exceptional!

ul, but the centerpieces and and flowers were the groomsmen and mothers were stunning as well. I couldn't have asked for anything more!

ntile the day before the wedding. It turned out great but caused me a lot of stress.

d to be repeated with the flower girl after the wreath arrived. -Drape for open window area was not delivered until call was made to florist. -We had discussed colorful flowers—lavender and peach roses, bird of paradise, and ginger. We received light pink roses and white orchids. -The table cloth rented for wedding cake table was not delivered. -Flowers for the wedding cake table were not delivered. -Flowers on cake were extremely sparse, and were not the peach and lavender roses we discussed in a picture I showed you during the meetings. -Florist didn’t not work with Summit Club events coordinator and ice sculpturer for placement at the reception entrance after we had discussed and mapped during meeting. -Florist didn’t respond to second phone call to correct issues in reception area. I met with wedding coordinator twice, and they refunded items not delivered, and gave us a credit at florist. Florist tried to please the customer even though there were issues at wedding.

he flowers at my ceremony, however left quite a lot to be desired. I asked for an arbor that we would stand under for the vows and when I saw it I was pretty appalled. A $450 arbor should NOT look like some grass was thrown on it and 2 little flower buds placed on top. I hated it. Then he put these "sprays" on each side of the arbor that basically looked like some tall grass... Not what I paid for, not what I expected to get, not worth the money.

of what i was going for, he was able to create what i was unable to describe. all of the bouquets for the bridesmaids and my bouquet were unbelievable. the flowers for the reception were very well done and made the reception venue simply gorgeous. the only thing i would say is to keep on them as they are very busy. he was a bit hard to keep in touch with far in advance, however he was very organized and did an incredible job with everything!