Our award-winning gown preservations include your personal inspection, museum-quality container, written guarantee. Restorations return vintage gowns to true color. Pressing for your wedding day and destination wedding kits for traveling with your gown. Endorsed by Association of Bridal Consultants
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Dry Cleaning & Preservation
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Reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
5
out of 5.0
66 reviews
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12/02/2023 • Hannah W
Stop looking. This is the best place to take your dress. Beyond the normal 5 star care taken, there’s a black light inspection that helps with the removal of stains you can’t see today that will show up in years to come. The finished product comes in a quality box with a zipper dust cover. Once opened, you’ll find a pair of white gloves for any future handling. As you unfold the dust cover and layers of tissue paper, you’ll find your gown meticulously laid out and carefully folded, the bodice packed with tissue paper to preserve shape. Every detail has been considered for the placement of your dress accessories from veil to extra straps and panels. In addition to all this the work is of course guaranteed. This vendor has certain certifications that set them apart in this part of the industry that you can ask about as well.
Is this expensive? In a word yes. Though I’d consider this a relative question depending on how much you paid for your dress and how sentimental you are. I feel very confident I could easily show my granddaughter this dress someday and it look exactly as it does today.
How long does this take? Current wait times are between 12-14 months. The actual cleaning portion does include several different phases. Between that, the care taken, the finished product, and the demand, this made sense to me. I wasn’t in a hurry so the wait did not bother me. The communication was perfect for me. Calls and texts. I was notified of anything of importance but not overwhelmed with extra information I didn’t need as the customer.
When you pick up your dress, everything is explained and the box is opened so you can view the dress. I even received a hand written note from the person who did the preservation portion for my dress (and that happened to be the owner), thanking me for selecting them for this service and explaining the details of where she had laid my gown’s accessories.
I’m very satisfied with my choice and the finished product. I would happily recommend Oakwood Cleaners for Wedding Gown Preservation to anyone looking for the upmost professionalism, stellar customer service, and careful handling of what is often the most expensive and cherished dress many ever purchase.
Response from the Vendor on 12/02/2023
Thank you Hannah, for this awesome review. Your wedding dress was absolutely beautiful! I know this review will help others with deciding what to do with their wedding dress and accessories. Sincerely, Rhonda
5/16/2024 • Suzanne G
Hannah W’s review says it all. Picked up my daughter’s wedding dress yesterday and they did a beautiful job. Compared to the way my own dress was preserved, this was light years beyond. Besides the lovely packing and presentation, Kylisha took plenty of time showing me everything and making sure I was satisfied. Oakwood has always been my go-to for delicate and important textiles. Make this presentation part of your wedding dress budget and you will not regret it!
Response from the Vendor on 05/17/2024
Suzanne, thank you so much for your wonderful review! I will definitely share this with the staff and Kylisha. I is our passion to work on specialty items and wedding attire. My appreciation, Rhonda, owner
2/01/2024 • Kelly C
I've always had great service here, but they completely outdid themselves dry cleaning my wedding dress! We had an outdoor wedding where it rained beforehand and the bottom of my wedding dress (silk and delicate floral lace) was covered in mud. I got it back this week - SPOTLESS. I'm floored. And it smells lovely too. I'm so grateful to Rhonda and her team!!
Response from the Vendor on 02/02/2024
Oh my gosh Kelly, thank you so much for letting others know about your experience. It is always so exciting to see the results we get when we clean everything, but especially wedding dresses that have had a lot of fun! Much appreciation, Rhonda
Any questions?
1/27/2024 • Desiree J
I was extremely please with Oakwood cleaners. I was looking for some place professional and experienced in preservation of wedding dresses, to preserve my wedding dress and the hubby's suit. Rhonda was very knowledgeable about dress preservations and what the process would entail. It took nearly a year which I was worried about leaving my dress for so long, but I appreciated their communication to let me know when everything was ready. Everything came out nicely presented and I am pleased to have a lasting keepsake of my special day.
Response from the Vendor on 01/27/2024
It was great showing you your dress and your husbands wedding suit the other day Desiree! Thank you so much for taking the time to review us and allowing us to preserve your memories.
Rhonda
1/23/2024 • Coartney C
Oakwood Cleaners did a beautiful job cleaning and preserving my wedding dress and vail. They were very responsive during the process and kept me up to date.
Response from the Vendor on 01/25/2024
Thank you so much for taking the time to review us Coartney. Your wedding dress and cape were just stunning and we are so glad we had the opportunity to preserve your memories!
My Best,
Rhonda
1/14/2024 • Lisa C
Loved the wonderful service provided by Oakwood! Just a beautiful job!!
Response from the Vendor on 01/14/2024
Thank you so much for reviewing us Lisa. It was great to see you and present your daughter's wedding dress to you!
Sincerely,
Rhonda
12/30/2023 • Carolyn C
I took my bridesmaid dress here for cleaning after a somewhat "wild" wedding. I had all sorts of spray tan, frosting, & general gunk all over it. I brought it in to Oakwood Cleaners & they explained the process very clearly. They seem to be very knowledgeable, as much of the technical info was way over my head. They do a complicated inspection process - photos, listing all the spots & damage in the computer. I have never seen another dry cleaner even come close to that amount of attention to detail. They said that they couldn't guarantee that all the stains would come out, but I wasn't surprised. I trashed that dress! However, when I got it back, it was in better condition than when I got it. All the gunk came off and it was pressed really nicely. It was wrapped in an inflated plastic bag with a cardboard hanging mannequin, which is keeping it from getting smooshed. I'm really happy I splurged to get my dress cleaned here. It was worth every penny. I'd definitely recommend Oakwood for nicer clothes - and everyday clothes, if you have the budget for it. They do a fantastic job. I'll be coming here for all my formal dry cleaning in the future.
Response from the Vendor on 12/31/2023
Wow, thank you so much for letting others know how we took care of your bridesmaid dress! Weddings are great fun, but do sometimes result in a lot of spots. Thank you again,
Rhonda
12/29/2023 • Chelsea L
I chose Oakwood to work on my very dirty wedding gown and they did not disappoint!
Black light inspection and photos are taken beforehand. The person that I spoke to was informative and helpful. Definitely recommend to a friend.
Response from the Vendor on 12/31/2023
Thank you Chelsea, for taking time to review us. I am glad we were able to give you great results on your wedding gown.
My best,
Rhonda
9/12/2023 • J P
My parents are about to celebrate 60 years married. They were in the process of downsizing and my mom thought that meant she would no longer have room to keep her wedding dress. She had never preserved it; it had simply been kept hanging in her closet. The dress was in need of some love and restoration (stains from 60 year ago / discoloration of the material) and I luckily found Oakwood. Rhonda treated me like her own family! The whole staff made me feel like they were all there to make this dress beautiful again for my mom. AND THEY DID IT! It is gorgeous and looks just as perfect as it did 60 years ago! My mom cried! Thank you Oakwood Cleaners!!!! - I'm attaching "before" and "after" photos.
Response from the Vendor on 09/13/2023
Thank you so much for taking the time to review us JP and for sharing the pictures. I had goose bumps after presenting the preservation to you. Happy Anniversary to your parents!
Rhonda
5/22/2023 • Lindsey B
Oakwood took care of my wedding dress and veil. They were very professional and communicative and did a great job. Would definitely recommend.
Response from the Vendor on 05/23/2023
Thank you so much Lindsey!!! You know we loved working with you and taking care of your dress and veil.
Rhonda
4/13/2023 • Brenda B
Oakwood Cleaners took exceptional care to clean and preserve my wedding dress I appreciate the attention to the details. The storage box, instructions for long term care, and the lifetime guarantee are added value I highly recommend them for care for your dress.
Response from the Vendor on 04/13/2023
Hi Brenda! It was a pleasure presenting your dress to you. Thank you so much for taking the time to share your experience with others.
Sincerely,
Rhonda
12/01/2022 • Casey W
Can't recommend Oakwood Cleaners enough for wedding dress cleaning!! My wedding dress was GROSS when I took it to them to get cleaned, stained with dirt, spray tan, makeup, and spilled wine. I honestly didn't have super high hopes about it being restored to perfection because it had been so stained throughout the day but they did it somehow! It was given back to me in pristine condition, steamed and nicely hung up so it would minimize wrinkles in the dress. It gave me even more peace of mind that they use a text number you can request updates from, respond back to any questions they have come up, or get updates on when it will be ready for pick up. It was a long wait to get back since it is hand cleaned but well worth it.
11/10/2022 • Hunter W
Oakwood cleaners did my alterations and cleaning/pressing before my wedding and planning dress preservation as well. Birdie, the seamstress did such a wonderful job with my dress, she was able to add in pockets to an already difficult dress and sew in some personal touches in the skirt. There were some last minute details and Oakwood handled them professionally and timely. I appreciate the care and detail they put into everything!
Response from the Vendor on 11/14/2022
Thank you so much Hunter, for taking the time to review us! We LOVED helping you.
~Rhonda
11/10/2022 • Eric G
From start to finish, Oakwood Cleaners went above and beyond to assist with our alterations and wedding dress preservation!
Response from the Vendor on 11/10/2022
Thank you for taking the time to review us Eric!
My best,
Rhonda
11/04/2022 • Joan W
I bought a wedding gown on sale and thought "This will do." But it needed some slight alterations, and I didn't know who to trust. A friend recommended the alteration crew at Oakwood Cleaners... and I'm incredible grateful. Birdy hit it out of the park. She took a dress that "would do" and transformed it into a dress I was in love with and never wanted to take off. I'm still pretty stunned. She was professional, caring, and thought out of the box to solve problems with the dress and make it the best it could be. I am incredibly grateful and can't recommend her work enough!!!
10/21/2022 • Jan S
I highly recommend Oakwood Cleaners for wedding gown cleaning and preservation! I picked my daughter's wedding gown up this past Saturday & I could not be more pleased!
Rhonda explained the entire process to me again and exactly what we need to do to protect the gown over the years to come.
Rhonda and her staff are so very experienced, helpful, kind and patient.
Oakwood is a class act all around!
Their service is above and beyond in every way.
Response from the Vendor on 10/21/2022
Thank you so much Jan for taking the time to review us! Your daughters dress is just beautiful and your review will help others while they are deciding what to do with their wedding dress after the wedding. Sincerely, Rhonda
7/16/2022 • Brooke B
I picked up my wedding dress the other day from Oakwood and the dress looks brand new! Couldn't be happier with their customer service and fantastic job they did on my dress. I also greatly appreciate them sending me with a new dress bag for storage. Huge thank you to the entire team at Oakwood :)
Response from the Vendor on 07/17/2022
Thank you so much Brooke. We love it when we can honestly bring a wedding gown back to new! It was a pleasure working with you.
My best,
Rhonda
5/30/2022 • Xrystina B
If I could give Oakwood Cleaners 100 out of 5 stars, I would. Oakwood Cleaners took on a HUGE project of both restoring and tailoring my vintage 61-year-old, 3rd generation wedding dress and turned it into the most beautiful heirloom dress I could have ever asked for. This dress was made in 1961 for my grandmother's wedding day. Then her daughter, my mother, wore it again in 1989 for her wedding. Since my grandmother's wedding 61 years ago, the dress was never once properly preserved or stored. It was in poor shape, to say the least. When I started planning my wedding in 2021, I really didn't entertain the idea of using my mom's wedding dress as my own because I knew it wasn't in good shape and that it was quite old. But after reading some of Oakwood Cleaner's reviews on vintage wedding dress restorations, I decided to take the dress in, and have it looked over - and I am so glad I did. From the second I walked in Oakwood Cleaner's doors, I was treated with nothing but the utmost professionalism and sincerity. They treated my vintage dress with love and reverence, as if it was their own mother's. Their team was extremely knowledgeable about everything to do with the dress, the fabric, and the structure which allowed them to manipulate and restore it to its previous beauty. Oakwood Cleaners even had an in-house seamstress, Birdy, that was able to take on my dress as another project. Since she was knowledgeable about the restoration process and how to deal with vintage fabrics, she provided expert advice and skill in fixing the structure of the dress and tailoring it to my body. This allowed me to have my vintage dress restored, tailored, and pressed all in the same building by the same experts. I cannot say enough how thankful I am for the team at Oakwood Cleaner's. They made it possible for me to wear the same dress on my wedding day that my mother wore on her wedding day and her mother before that wore on her wedding day. This meant more to me than I can possibly explain in this review. But if you're reading this review, wondering if you should take your wedding dress into Oakwood Cleaner's, please deliberate no further and go in!
4/01/2022 • Rebecca W
Took my daughter’s wedding dress to be cleaned and preserved. I picked it up today and it looks wonderful. Love the people that work at Oakwood. They treat your garments like works of art. Handle them with such care and explain the process thoroughly. I am so thankful to know that my daughter’s dress can be saved and worn again someday.
Response from the Vendor on 04/01/2022
Thank you so much Rebecca for taking the time to review us. We are passionate about wedding dress care as well as all garments and are thrilled that your experience was wonderful!
Rhonda
8/21/2021 • Faye S
I highly recommend Oakwood Cleaners for bridal gown preservation. I used them to preserve all 3 of my daughters wedding gowns. They are very easy to work with and went over the details of how to care for the gown once it was preserved. I would not trust anyone else with the preservation.
Response from the Vendor on 08/21/2021
Faye, thank you so very much for taking the time to post your review. Reviews like yours help others decide how to preserve those precious memories.
My best, Rhonda
6/18/2021 • Karen M
Wow, I continue to be impressed by Pat and her team at Oakwood Cleaners. I gave them the tough job of cleaning and preserving my daughter’s Monique Lhuillier wedding dress and they went above and beyond! Not only was their customer service top-notch, but I was worried about the hemline which was stained from the yard and they were able to get it looking like-new. I would recommend using Oakwood to clean and preserve any delicate/precious garments.
Response from the Vendor on 06/19/2021
Thank you so much Karen, for taking the time to review us. Pat is passionate about making sure memories are taken care of just right and seeing it through til the finish. Your daughter's gown was just beautiful and I am so glad we were able to ...
get it in like-new condition before the preservation. Sincerely, Rhonda
6/18/2021 • Melissa P
I was so excited to find a place to get my wedding dresses cleaned after my wedding and Oakwood Cleaners did an amazing job! The bottom of the dress looks like I never wore it and the museum quality box, wrapping and gloves will help my dress stay beautiful and pristine for a lifetime! I would recommend anyone local in Nashville to visit Oakwood for their wedding dress or any dry cleaning needs!
Response from the Vendor on 06/18/2021
Hi Melissa. Thank you so much for taking the time to review us. Your wedding gown ensemble was truly spectacular and we were thrilled to bring it back to like new condition and preserve your memories. It is reviews like yours that help others w...
ho are deciding how to care for their gowns. My best, Rhonda
5/26/2021 • Rosemary F
My granddaughter wanted to wear her mother’s 30 year old Communion dress and veil for her Communion in May. I offered to buy my granddaughter her own dress but she insisted on wearing her mother’s dress. The dress has a lot of lace and beading and the veil has little pearls in the veil itself. The dress also is a bit yellowish. I brought both the dress and veil to Oakland Cleaners because I knew about their cleaning process. I told Oakwood I was not expecting a miracle realizing that both are over 30 years old.
Well a miracle I did receive! When I picked up the dress and veil it was as if I was brought back in time. The dress and veil look brand new. The care that Oakwood took in restoring the Communion dress and veil was beyond anything I expected.
Believe it or not, I just came home from my daughter’s house because my granddaughter wanted to see the dress. I cannot explain the excitement and light in her eyes upon seeing the dress. She tried it on and I can say the dress looks as if I just bought it and the memories of seeing that dress on my granddaughter are unimaginable.
Thank you Oakwood Cleaners. You did an unbelievable job and you made a little girl so happy.
Response from the Vendor on 05/27/2021
Oh Rosemary, thank you so much for telling others about your experience! We were so thrilled with the outcome and so happy your granddaughter was able to wear her mothers dress. ~Rhonda
4/26/2021 • Britteny E
I wore my wedding gown on the beach, in the sand, and ended up with food stains on it - Oakwood Cleaners was amazing in making my gown look brand new and like I never wore it. Not only did they make my dress look wonderful again, they cleaned it within an amazing timeframe so I could have additional photos taken. Words cannot describe how grateful I am for their kindness and care of my special gown. I highly recommend this cleaners for all needs but especially wedding gowns.
Response from the Vendor on 04/26/2021
Hi Britteny. Thank you again, so much for taking the time to review us. We love when we can take a gown like your Marina Liana and bring it back to life. We look forward to seeing you again with other cleaning. My best, Rhonda
4/11/2021 • Katharine R
I am so glad I entrusted Oakwood Cleaners with the cleaning and preservation of two of my daughters' wedding gowns and veils. Their work is meticulous and topnotch. One of the wedding gowns was yellowed, and the train of the other gown was heavily soiled from reception dancing. The process of cleaning lace and tulle is a painstaking one, but Pat carefully assessed exactly what care was needed with a laser eye. The gowns came back spotless and preserved in keepsake boxes until someone else wants to wear them. I am so glad we have made this additional investment in these gowns to extend the initial investments made in them. They are family heirlooms now. Communication with Pat was always clear and thorough. I knew exactly what the process was going to be, what next steps were, and when to expect the cleaning and preservation to be complete. More than that, she treated the gowns with tender care, as if they were her own. I would encourage anyone to entrust their wedding gown cleaning and preservation needs with Oakwood Cleaners.
Response from the Vendor on 04/12/2021
Hi Katharine. Thank you so very much for taking the time to give us such a wonderful review. Pat is awesome and absolutely loves taking care of our wedding dresses! I am so glad we were able to bring both gowns back to new like condition and th...
at they will be handed down for generations. My best, Rhonda Wernick
2/19/2021 • Lorri M
Oakwood Cleaners is one of the best companies I’ve ever worked with. They walked me through everything that would be done in cleaning my wedding dress, were so kind and attentive, and explained exactly how to take care of my dress when I got it back. I couldn’t have asked for better service. I definitely recommend them for any wedding dress needs!
Response from the Vendor on 02/19/2021
Lorri, thank you so much for taking the time to review and thank you for your kind words. We love the connection we form with all of our customers, but there is something so special about restoring the life of wedding dresses and preserving the...
memories. ~Rhonda
1/27/2021 • Barby W
There is nobody else in the state of Tennessee with whom I would preserve my daughters once in a lifetime, splurge of a lifetime wedding dress!!
Response from the Vendor on 01/27/2021
Barby, thank you so much for taking the time to review us. Your daughters dress was truly spectacular and we are thrilled that we could clean and preserve all those wonderful memories for you and her! ~Rhonda
1/27/2021 • Sara W
Such a wonderful experience! From dropping off my dress, to the follow up questions, to setting expectations appropriately, to pick up I was impressed by Oakwood. They truly care about providing you with the best service. I’m so happy I found them to clean dress. It turned out beautifully!
Response from the Vendor on 01/27/2021
Hi Sara. Your wedding dress was so beautiful and we were so happy to get to take care of it for you. We have an emotional connection to these gowns and love to be able to give them back to our customers good as new with all your memories preser...
ved. ~Rhonda
11/20/2020 • Kay N
Oakwood Cleaners is the only cleaners I trusted to clean and preserve my daughter's wedding dress and veil. I was amazed at the detail of their preservation process and thrilled with how beautifully the gown was arranged and protected in a muslim-covered box. I was shown how to meticulously handle and care for the dress in the future, and a pair of white gloves was even included in the preservation box to wear when touching the gown. They also did a wonderful job cleaning my daughter's rehearsal dinner ensemble, a white jumpsuit with a lace bodice and train. I am so impressed with the caring and loving approach that Oakwood Cleaners takes when dealing with such precious items.
Response from the Vendor on 11/20/2020
Hi Kay. Thank you so much for your kind words and for taking the time to review us. We know how special wedding ensembles are and the memories they hold. We adore taking care of items like this to make sure the memories last a lifetime. ~Rhonda
10/19/2020 • Ashlee C
I trusted Oakwood Cleaners with my late mother's wedding gown from the 80s. It had damage from being stuck in a hot attic for years. Some spots I didn't think would come out, but they were able to restore the dress so well that it looked brand new. Not only that, but they got the yellowing out of the veil and train. I'm so happy with their work. Thank you Rhonda and team for all your help and enthusiasm.
Response from the Vendor on 10/19/2020
Thank you so very much for taking the time to review us. We love when we can restore someone's memories.
7/15/2020 • Marci A
Oakwood did a top notch job cleaning my custom made Olia wedding dress. I am thankful we have a cleaners in Nashville that does such a good job with special, delicate items. They even checked all the beading and tightened the ones that were loose. They did a great job. Thank you, Oakwood Cleaners!
7/11/2020 • Elizabeth P
Oakwood Cleaners did a fabulous job cleaning and preserving my daughter's wedding dress. When I picked it up, they carefully reviewed what they had done, showing me the acid free paper, etc. It was perfectly arranged in the box, with tissue paper used to keep the shape of the bodice. I was shown how to check on the gown every couple of years, and they included cotton gloves for me to wear when I touch it. They had an envelope for all my paperwork, and wrapped the entire box in a muslin cover.
Response from the Vendor on 07/11/2020
Hi Elizabeth. Thank you so very much for taking the time to give us such a heartfelt review. We love preserving memories such as your daughter's wedding dress.
7/11/2020 • Kristi K
Kristi K- Oakwood Clearners did a beautiful job caring for our daughter's vintage wedding dress. They stepped us through the process at our initial visit with professionalism and detail. When we arrived to pick-up the dress, they took us through a white glove tour of the newly cleaned and carefully preserved dress. We could not have trusted any other vendor with such a special family heirloom. Thank you, Oakwood! I recommend without reservation.
Response from the Vendor on 07/11/2020
Hello Kristi. I remember this very special dress and am so glad we were able to clean and preserve it for yet another generation to wear. Thank you so much for taking the time to review us.
7/11/2020 • Ellie T
I had my wedding dress preserved at Oakwood Cleaners. It was the dress my mom had worn at her wedding. I knew that my mom had had the dress preserved years ago after she wore it, and that preservation allowed me to wear it. So after my wedding, I wanted to take the same care of the dress. Oakwood Cleaners made that possible. When it was returned to me, Pat gave me careful instructions on how to continue to care for my dress and make the most of the preservation. Taking my dress to Oakwood was certainly the right decision.
Response from the Vendor on 07/11/2020
Hi Ellie. Thank you for letting others know about the importance of preserving a wedding gown so it can be passed from generation to generation. Pat is wonderful with the gowns and treats them as if they were her own. We were honored to help yo...
u preserve this special memory.
7/10/2020 • Jennifer A
Oakwood did such a wonderful job with my 13-year old gown! I had never taken the time to get it cleaned and I am so glad I did. They were very thorough in checking the details during the inspection of it and got it back to me on time. Pickup was a breeze. I would definitely recommend!
Response from the Vendor on 07/11/2020
Hi Jennifer. Thank you so much for taking the time to review us. I am so glad we were able to preserve this special memory for you.
6/10/2020 • Jo S
Very professional! We were well taken care of. They really understand the importance and significance of preserving the wedding dress.
Response from the Vendor on 06/10/2020
HI. Thank you so much for taking the time to review us on the Knot. We are so passionate about wedding gown care and we are so glad that you were happy with our service.
4/23/2020 • Jessie J
Oakwood cleaner did an amazing job at cleaning and preserving my wedding dress. My dress, from Pronovias via White Dresses in Germantown, had a ton of detail and it looks brand new again!! I would 100% recommend Oakwood.
Response from the Vendor on 04/23/2020
Jessie, thank you so much for taking the time to review us. Your dress was definitely quite special! Stay safe and positive during this difficult time in our lives. Thanks again, ~Rhonda
3/18/2020 • Allison S
Wonderful wonderful experience - everyone was so kind and helpful! I got married in Napa last August - lots of dancing and fun was at had at the reception. My dress came home with several wine spills and I wasn't sure any of them would ever truly come out. Pat assured us that they could clean and preserve my wedding dress. They didn't return the dress until it was as good as new! Very pleased with the result and the level of care and service. It took a couple of months, but they were diligent about updating us throughout the process. Phenomenal service - Highly recommend Oakwood Cleaners to anyone looking to clean and in my case restore their dress to like new condition!
Response from the Vendor on 07/11/2020
Hi Allison. I wanted to thank you for all these kinds words. Wine can be tricky and I am so glad we were able to restore you dress and meet your expectations. We love preserving memories!
3/09/2020 • Ritz M
Mrs. Pat and the staff at Oakwood cleaners were so careful, kind, and attentive to preserving my wedding dress. I knew I left it in good hands, but I felt like I was blown away at their customer service and how the patiently educated me on what was best for preserving my dress and what I needed to do once I got it back. I will definitely be recommending them to my friends and family!
Response from the Vendor on 03/10/2020
Thank you so much for those wonderful words of praise! I will definitely share with Mrs. Pat and the staff how happy you were. Best wishes for a wonderful future filled with health and happiness. ~Rhonda, owner
2/25/2020 • Katie C
I'm so glad that I went to Oakwood Cleaners to have my wedding dress cleaned and preserved! We inspected my dress together before leaving it with the team, walking through any areas of concern and explaining what the steps for the preserving and cleaning process were. Upon picking up my wedding dress, I was very happy with their ability to remove signs of dirt from my train! They packaged up the dress well so that it could make a drive across the country to a new city my husband and I moved to. I am very happy with the entire process and would recommend Oakwood Cleaners to anyone looking to preserve and clean their wedding outfit!
Response from the Vendor on 02/25/2020
Hi Katie. Thank you so much for your review. I remember Pat telling me how special your gown was and that she had found the perfect way to package and preserve it for your move. Best wishes in your new city!
2/17/2020 • H M
For my wedding I wore my mother's vintage wedding gown from the 1970's, made with very delicate lace and buttons. After the wedding I wanted to have it cleaned and preserved in case someone special would like to wear it in the future. The ladies at Oakwood Cleaners were wonderful and really made me feel like my gown would be as treasured as them as it is by me. When I dropped it off they described the cleaning process and what kinds of repairs they would also make if needed. When I picked it up, it looked perfect, just incredible. The bodice and sleeves are padded inside to keep their shape, wrapped in acid-free paper, and gloves are included in case it needs to be handled. The box is sturdy and slides inside a cloth dust cover - the whole package looks like a treasure that belongs in a museum. My mom was amazed and said it looks like the day she bought it. I couldn't be more pleased with my experience from start to finish. I would absolutely return in a heartbeat and would recommend their services without hesitation.
Response from the Vendor on 02/18/2020
Hello. I was so thrilled to read your review and so happy that we were able to restore your mother's wedding gown. It is so special for us to be a part of memories like this. Congratulations again on your marriage, we wish all the happiness for...
many years to come.
1/31/2020 • Brittney G
I wouldn't of dreamed of going anywhere else to have my wedding dress preserved! Their attention to detail is second to none! You don't need to look anywhere further than Oakwood Cleaners - they will take excellent care of you!!
Response from the Vendor on 01/31/2020
Thank you so much! Wedding gown care is our passion!
10/30/2019 • Mary W
I had a daughter’s wedding dress preserved by Oakwood Cleaners and was very impressed with their company! Now, a few years later, they have preserved our baptismal gowns and bonnets. They will be all set for great grandchildren! They truly care about preserving our special pieces for us. Don’t leave it to chance!
Response from the Vendor on 10/30/2019
Thank you so much for taking the time to review us Mary. We loved preserving both the wedding gown and the baptismal items. ~Rhonda
10/26/2019 • Michaela S
I am so happy I made the decision to bring my daughter's gorgeous wedding gown to Oakwood Cleaners. A friend had suggested that I have Oakwood clean and preserve the wedding gown. The meticulous attention to detail and customized care given to our gown was unlike anything I had experienced with dry cleaners in the past. All of the staff that I encountered were so nice and caring. I especially appreciated the time they took to explain the process. The end result of the preservation was so beautiful. It was definitely worth the wait to have the preservation done after their expert cleaning. Oakwood has won me over!
Response from the Vendor on 10/27/2019
Hello Michaela. Thank you so much for your vote of confidence. We appreciate the time you took to let other brides know about your experience at Oakwood! ~Rhonda
10/25/2019 • Carol S
Oakwood Cleaners did an outstanding job preserving my daughters wedding gown from Modern Trousseau her in Nashville. They are impeccable in their detail to making sure all stains are removed. The dress is returned in a box for proper storing to ensure the dress will be preserved properly for many, many years! Very Impressed!
Response from the Vendor on 10/27/2019
Thank you Carol, for taking the time to let others know about your experience at Oakwood Cleaners! We love preserving memories. ~Rhonda
10/19/2019 • Alexis H
I had the best experience at Oakwood I could have ever imagined. I came in with a wedding dress I had purchased at a consignment shop and needed it cleaned before my wedding. Not only was the staff super attentive to detail, but they all seemed so knowledgeable about the entire process and explained basically from start to finish what would be happening. I loved how sweet and friendly everyone was, the best part being the Earth friendly products and packaging. Also, knowing that the Hermitage store I brought it in to was the location it would be cleaned at gave me so much reassurance because I've heard horror stories of what could happen at other places. When I came in to pick it up it seemed as though their staff were just as excited about how beautiful the dress looked as I was! I will definitely be recommending Oakwood Greener Cleaners ONLY from here on out. Thank you guys so much!
Response from the Vendor on 10/19/2019
Alexis, thank you so much for your comments. I know this will help others when trying to decide how to take care of their gown.
10/18/2019 • Molly G
I loved my wedding gown so much and really wanted to wear it every day. It was such a wonderful experience to bring it to Oakwood Cleaners, because they loved it too. I knew they would take care of it in the same manor if not better than I would. The staff was incredibly friendly and helpful. It took a while for them to finish and I did call a couple of times to check on it, however, they never seemed to mind and had no problem updating me. It was worth the wait-the gown was preserved BEAUTIFULLY! I was very impressed that I could open the box and touch it. I love love love that they gave me a lifetime guarantee and I know they will be there for me anytime. After my experience I can't imagine putting my items in the care of any other cleaners. I'm thoroughly impressed.
Response from the Vendor on 10/19/2019
Thank you so much for taking the time to talk about your experience at Oakwood Cleaners. We do love to help everyone that walks into either of our locations!
10/17/2019 • Lise D
I brought my beautiful daughter in laws exquisite designer wedding gown to Oakwood a few days after a wedding our family will never forget, one that was filled with thunderstorms earlier in the day, and a full moon on a cloudless night as we danced under the stars The gown had quite a bit of mud and dirt along the hemline, and at the bottom of the veil after all of the celebrating. I was concerned that the dress would be stained forever. But a few months later- I was amazed at how perfect the dress was once again! Oakwood Cleaners managed to make the same miracle happen with my Mother of the Groom dress.
The manner in which the wedding gown was preserved was absolutely astounding. The presentation of the restored gown is a moment in time I will never ever forget. The thoughtful attention to detail and pride that Oakwood Cleaners took in cleaning and preserving the gown is truly astounding.
I am so grateful to Oakwood Cleaners, and hopefully someday my grand daughter will wear her Mothers wedding gown, looking as gorgeous as her Mother did in that perfectly beautiful dress!
Response from the Vendor on 10/19/2019
Lise, we so appreciate you taking the time to write about your daughter in laws wedding and your experience at Oakwood Cleaners. It was an honor to restore your beautiful wedding gown and your gown. ~Rhonda
10/16/2019 • Patti H
We had two daughters marry in 2018 -- busy year! One daughter chose to wear the wedding dress both that me, and her grandmother wore -- it is 60 years old! The last time it was worn was over 30 years ago -- so Oakwood Cleaners cleaned and pressed it and did some hem touch ups. The dress looked beautiful! After our weddings, Oakwood Cleaners cleaned and preserved the heirloom wedding dress, as well as the wedding dress our daughter changed into for the reception. They also cleaned and preserved our other daughter's Justin Alexander -- with an extremely long train! Everything was returned to us beautifully cleaned, preserved and boxed. We truly enjoyed working with the team at Oakwood Cleaners. Everyone was very nice and attentive. As some reviewers said -- this is not a "speedy" process, but it is well worth the wait -- so plan accordingly.
Response from the Vendor on 10/16/2019
Hi Patti. Thank you so very much for taking the time to review us. It really helps others with making a decision on how to preserve their memories. My best ~Rhonda
10/15/2019 • Angela C
Had a great experience with Oakwood. Had my wedding dress preserved and the results came out beautifully. The process does take a long time (took mine about a year) but the service was great and they were always courteous when I called to check in on the status of it. They were great with texting updates when my dress was ready for pick up as well.
Response from the Vendor on 10/15/2019
Hi Angela. Thank you so much for taking the time to review us. This will help others when they are looking to have their memories preserved. ~Rhonda
10/11/2019 • Lydia U
I was referred to Oakwood Cleaners for my wedding dress fitting. I had fallen in love with a beautiful, classic Catherine Dean gown in two separate pieces (top and bottom) from BHLDN, and I wanted to have the pieces put together to make one gown. The seamstress at Oakwood Cleaners was so sweet and amazing! She was so careful to make sure that I was happy with every step of the process. She combined the top and bottom to form one seamless gown. She continued the little satin buttons from the embroidered tulle top all the way down the romantic satin train (200+ buttons). She hemmed the bottom of the dress for my height and added a bustle. And she added a little satin trim (taken from the scrap of the skirt) to the embroidered tulle edge that irritated my neck. I purchased a large beige satin sash on Etsy to tie around my waist (with a romantically sized bow in the back and long tails that reached near the end of my train), and she helped me play with it to make sure it was the right size and length (so that it wouldn't drag). I always felt so pampered, and I had no issues with my gown at all on my wedding day. I was super comfortable in it for all 9-12 hours that I was in it.
Of course, I took it back to Oakwood Cleaners when the time came for me to have it cleaned. I had no idea that they preserved gowns. I loved every detail of my dress, so I had them preserve it. It is pricey, but it can save money in the long run if the dress is reused. And the amount of work that they put into the preservation is worth the money. It took a year, but that was ok because I didn't need the dress for anything during that time. ;) I am so happy with my dress, and I was so happy with how Oakwood Cleaners took care of it so very well. It was nice to have an expert to trust.
Response from the Vendor on 10/11/2019
Oh my gosh Lydia. Thank you so much for your review of our services. We absolutely love taking in wedding gowns and helping transform them to fit the dream of the bride. Preserving a gown is so special for us also and we are thrilled you chose ...
to work with us. Thank you again as your review will certainly help someone if they have any concerns about their bridal gown. - Rhonda
10/10/2019 • Angelia H
I purchased a demo wedding dress that had some stains on the straps and zipper closer area. I brought the dress to Oakwood Cleaners in the hopes that it could be salvaged. I am so happy that I did! The staff were very friendly and explained the entire process. Pat is the sweetest and kept me up to date with the cleaning process. She also recommended a very talented seamstress to do my alterations. I highly recommended Oakwood Cleaners and I thank them for helping me get ready for my big day.
Response from the Vendor on 10/10/2019
Hi Angelia. Thank you so very much for taking the time to review us. I am so glad we were able to salvage your gown and we love Pat, she is the greatest!
10/11/2018 • Dee B
I'm the mother in law and brought in 2 dresses. The dresses were well done. I thought they had a bust form in them but found they were s
Response from the Vendor on 10/12/2018
Hello Dee. I want to thank you for taking the time to give us a review and read your wonderful review on Wedding Wire! It appears that something went amiss while you were writing this review. I am looking forward to seeing the rest of your thou...
ghts.
Rhonda
9/07/2018 • Shelby P
I had a lot of trouble dress shopping and could not find a wedding dress that I loved. My mother-in-law asked me if I would like to wear her 30-year-old wedding dress. She said I could alter it and make it however I wanted. I took it to a tailor and they helped me figure out how to make it the dress of my dreams. The problem was that it is a dress older than me and it had already been through one wedding. It needed some love. I took it to Oakwood before my wedding and they returned the shine and the beauty in the dress. It truly became the dress of my dreams.
My dream dress took a beating during the reception from dancing and whatnot. Some of the original beads had come off, some of the original lace was torn, and the lace hem was so dirty. I thought I had ruined it. I was terrified. I took it back to Oakwood and they once again performed a miracle and the dress is back to being the dress of my dreams. They removed every single inch of dirt and it looks as if they found replacements for all of the original beads and helped restore every bit of the original lace. When I saw it I almost cried. When my mother-in-law saw it again, she did cry. She thought after two weddings there was no possible way to bring it back to life but we were so so so wrong. Oakwood has restored the dress of both of our dreams and has made it an heirloom that we will try to continue to pass down. Oakwood now has a place in my family forever and we can not thank them enough.
Response from the Vendor on 09/07/2018
Hi Shelby. I can't thank you enough for your wonderful feedback about our wedding gown services. We absolutely love taking older gowns and bringing them back to life. Thank you again for all of your praise. Rhonda - Owner
8/07/2018 • Melissa H
I can't speak any higher of this company. I had a nightmare of an experience getting my wedding gown cleaned at another "green" company in Nashville back in 2015. I went to the other company first because they were "green" (I thought they didn't use harsh chemicals, etc) and because they were reasonably priced. When I picked up my gown, I immediately panicked. It was gray and no longer the beautiful white it once was. It looked like it had been dipped in dirty water (come to find out, it had!). And the stains at the bottom were exactly how they were when I dropped the gown off. After two months, the gown started developing yellow spots. I thought my $2500 wedding gown was ruined. That's until I went to Oakwood Cleaners!
I was so hesitant because I didn't think anyone could fix it. However, upon talking with Pat, she immediately put me at ease. She is knowledgeable about wedding gowns (accurately estimated the price of mine, asked great questions regarding the material), knowledgeable about the cleaning process (educated me on what this other "green" company likely used on my dress and how the dress was machine cleaned), and was honest about expectations regarding their capabilities. She walked me through how they would treat my dress.
They don't use harsh chemicals (while not flaunting this "green" name). They meticulously hand wash all layers paying close attention to stains and also vulnerable areas that may turn over the years. And they take their time (several weeks, which shows the amount of care they give your dress).
When I picked up my gown, I was almost in tears. It was the beautiful white it once was, no yellow spots, and the stains on the bottom from my wedding day were gone. Mrs Pat took the time to show me how to care for it in the future, including how to pack it in a safe box with acid-free tissue paper while using gloves and how often I should take it out to check it.
Other reviews may have dock them stars because they are pricey. But let me tell you from experience, you get what you pay for. Take them your delicate and sentimental items. Do not chance those to anyone else!
Mrs Pat is amazing (I know I've mentioned knowledgeable but did I mention sweet, compassionate, and honest?)! And I wish I knew who actually cleaned my dress. They are all miracle workers.
Response from the Vendor on 08/09/2018
Hello Melissa. This is Rhonda and I own Oakwood Cleaners. I am so taken by your comments and for your trust in Pat. She is wonderful and we love her. Partnering with you and your gown was so important to us. I am so glad the result was just as ...
you imagined. Congratulations on your marriage and we wish you many years of happiness.
10/18/2017 • Kasey C
I am so glad a friend recommended Oakwood Cleaners! The staff is friendly and professional and took a real interest in me as an individual and how I chose my dress. Not only did they give me all the details about how the dress was cleaned and preserved but they guaranteed their work. The dress is beautifully displayed in a box that can actually be opened! I highly recommend Oakwood. They did a superior job and it is apparent that this is the norm for them.
Response from the Vendor on 10/19/2017
Thank you so much for your review. This will certainly help when others are looking for wedding gown cleaning and or preservation.
10/06/2017 • Mychal B
Best Dry Cleaners EVER! I love walking into Oakwood The Greener Cleaners; first of all it is gorgeous! Hand painted works of art are throughout the store like a gallery, fun music is playing, and you are always greeted by a smile! I spent a lot of time in the store with their seamstress, Rima, and she was very patient and kind while helping me achieve my perfect look!! Thank you all so much for the wonderful experience!!
Response from the Vendor on 10/08/2017
Thank you so much!
10/06/2017 • Nancy M
Great owners, great to work with, highly recommended
8/11/2017 • Alyssa K
After taking hundreds of outdoor pictures before and after the ceremony, followed by a reception that saw at least a few spilled drinks, my wedding dress had seen better days. I brought it to Oakwood Cleaners a little more than a week after my wedding in November 2016. The bottom of the dress was heavily soiled (mud stains, grass stains, etc.) and I was worried that it would never look like it did the morning of my wedding. After close to eight months, I received a call saying that my dress was ready to be picked up. I was absolutely amazed when the associate opened the box: it looked brand new! It's almost impossible to tell that it's ever been worn. While it did take quite a long time to get my dress back (I was informed when I dropped it off that they were running on about a six-month turnaround, plus additional cleaning time for my heavy stains) and you'll need to be prepared for a pretty steep price tag, I believe that it was worth it. You pay for what you get, after all! Oakwood Cleaners took wonderful care of my dress and made it look fantastic once again! I would high recommend entrusting them with one of the most important pieces of clothing you'll ever own!
Response from the Vendor on 08/13/2017
Thank you so much for your wonderful review! We love the results that our production manager is able to get with gowns that had so much fun! Our best wishes for a wonderful married life for years to come.
5/21/2017 • Halley H
This is for sure the place to take your wedding dress! Everyone was so friendly and great to work with. Not to mention they did a fantastic job cleaning and preserving my dress. It looks brand new! They do take some time to get your dress back to you, but it is totally worth the wait; as you can be assured they are going over every detail making sure it is perfect!
Response from the Vendor on 05/21/2017
Thank you so much for your kind remarks!! Best wishes for a bright future as Mr. and Mrs.!
5/07/2017 • Haley Z
You must bring your dress to Oakwood to get preserved! They are so wonderful and I am so pleased with the quality of service provided. My sister in law let me wear her veil, and she also had it preserved at Oakwood 3 years before my wedding. It was in perfect condition!
Response from the Vendor on 05/08/2017
Thank you so much for your review. It means so much to us and others that you share your experience. Congratulations on your marriage! Best wishes for many years of happiness.
4/14/2017 • Patty M
Oakwood managed to clean and preserve our family antique lace wedding veil which this time had been dragged over gravel roads and fields in Montana. I couldn't even tell it. The dress was in worse shape but saved by Oakwood. I also appreciate their getting it ready for me to take back up to Montana. Great job!
Response from the Vendor on 04/14/2017
Thank you so much for your review. We love restoring family vintage pieces!
4/07/2017 • Veronica I
After my Nashville destination wedding, I dropped off my couture, extremely detailed and very large wedding dress for cleaning and preservation. Cleaning, repairing, and preserving the dress was a intense process. The people at Oakwood far exceeded my expectations. It came back absolutely perfect--as if had never worn it--in a gorgeous box inside a muslin bag; the dress itself wrapped in special tissue paper, with white gloves and a certification that the dress will not yellow. The people at Oakwood not only did an amazing job but were a pleasure to work with and went above and beyond for me. I coordinated with Rhonda from Miami before the wedding and she was able to recommend a dress attendant for me, who was invaluable. Rhonda then fedexed the dress back to me in Miami when they were done with it. I was very worried about my precious dress and Oakwood put me ease completely. I cannot recommend them highly enough.
Response from the Vendor on 04/07/2017
We loved working with you and your gorgeous gown. Thank you so much for the wonderful review. Best wishes for everything you want in the future!
4/03/2017 • Kathy C
Before: a vintage wedding veil which had never been cleaned/preserved
After: a vintage veil which looked brand new!
Oakwood the Greener Cleaners did an excellent job of cleaning my veil. Not only did all of the spots come out completely, you cannot tell the veil even had any.
Miss Pat has a way of putting people at ease, their inspection, cleaning and preservation processes are explained thoroughly. An email was sent to me when the veil was finished saying how beautiful it looked. I was beyond delighted when I saw my veil! Our daughter will soon be wearing the veil in her wedding-how exciting! Thank you Oakwood Cleaners, I am so happy I found you when I did.
Response from the Vendor on 04/04/2017
Hi! Thank you so much for the wonderful review. I am so glad we were able to get your vintage veil ready for you daughter! Congratulations. We think Miss Pat is a jewel. Thank you for your kind words.
3/05/2017 • Mitchell D
After 19 years of marriage, my wife and I discovered that our son had opened the box that contained my wife's wedding dress and had damaged it. To make the matter worse, the dress contained a tatting on the veil, done by her 3rd great grandmother, that was also damaged. Irreplaceable and personal only start to describe how devastated she was.
Here comes Oakwood cleaners to the rescue! They were not only able to get the staining off the dress but fix the veil! It took them a few months to complete the work, due to the delicate nature, but the dress is now back to its original beauty. My wife cried as she inspected the dress afterwards, a reaction worth every penny.
I cannot thank Oakwood Cleaners enough for taking on this very difficult challenge and knocking it OUT OF THE PARK!! Pat was awesome to work with and I really felt she cared as much about the dress as my wife. I will not hesitate doing business with them in the future.
Response from the Vendor on 05/08/2017
Thank you so much for your wonderful review. We were thrilled with the challenge of restoring your gown and veil!
7/26/2014 • Knottie92154500
It is my pleasure to share my experience at Oakwood Cleaners (3 locations/Nashville metro) having the opportunity to observe a bridal gown cleaning and muslin preservation, a natural eco-friendly way to properly preserve wedding memories.
The intake and approval process is so thorough that after thoroughly inspecting the gown for tears, rips, stains, spots, even pin holes from safety pins, etc., it is then hand-sketched highlighting any areas that the cleaning experts need to be aware of to achieve optimal success in cleaning the gown.
During the muslin preservation process, the bridal gown specialist nets her hair and wears cotton gloves to prevent any body oils from being passed to the gown while it’s being preserved. Oakwood Cleaners are true wedding gown specialists and experts. The intensive labor required is truly a labor of love and artistry above and beyond the science.
Rhonda owns Oakwood Cleaners with her husband and son, but more importantly she is the expert preservation artist! Rhonda will not only make sure your gown is taken care of down to the most impeccable detail but when it comes to preserving your memories she is an artist. She and her trained specialists use a personal approach to each and every gown that is preserved and allows the design to dictate how they place it in your museum quality, acid free box. Most of our brides are brought to tears as the box is opened for viewing.
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