Ocean Manor Beach Resort

sabotage your wedding. Nothing could be further from the truth. I am normally involved , as your planner, from the very beginning of the planning to the very end of your event. . In your case, based on your last minute situation, we allowed you to bring in your own catering, your own planner and all your own vendors. This left me with very little control over the day and many people making decisions. I would be happy to address all your comments below. To begin with, we booked this venue for our cocktail hour and reception last minute (7 weeks out) due to a mishap with the previous one which was out of our control. We explained to Melanie (the event director) that the food choices from her catering are not aligned with our culture. As a result, she allowed us to bring our own food. WORST DECISION. Correct, things would have been much smoother if we handled the food. I had to tweak details of my wedding several times to please her. She acted as if it was her wedding; super difficult to work with. My role was to guide you to order the correct amount of food, and organize the day based on hundreds of weddings that have taken place at our venue. The day before my wedding, I went to look at the set up & rehearse with the wedding party. The tables had wine & champagne glasses which are standard for weddings. While we were there, she sent her staff to take up the champagne glasses. When my husband queried her actions, she told him she doesn’t have enough polished champagne glasses to place on the tables. Luckily, another vendor was able to provide them for us last minute; this helped with the aesthetic of our tables. Keep in mind this happened less than 24hrs before the wedding. My staff had set the table with water glasses and mistakenly champagne glasses the day prior. I had them removed (before being polished for service) because you had not arranged for any champagne. I felt it made no sense to have glasses on the table that were not going to be used. It made it look like the champagne was going to be offered, which was not what you wanted. I did not want to have to explain to your guests that champagne was not going to be available. By removing the glasses, my servers were not put in that position. This was simply a service choice. Now the wedding day. Her staff was paid to serve the food at the cocktail hour and monitor our buffet style reception. My guests received COLD food. The chafers were not heated; she had the menu weeks before and knew what was cold from what needed to be served warm. I went over this the day before the wedding as well. However, she totally sabotaged the food. I had potato salad that was not served to my guests; not sure what she and her staff did with it. That is not true. Of course, all the sternos were lit and the buffet was ready for your caterer to drop the food in. I begged you to have the caterer stay and look over the food, but you refused. Not one guest, including you and your planner, mentioned that the food wasn't hot enough. If so, we could have brought it to the kitchen to warm up. Cold food is inexcusable and I would have done anything in my power to remedy that situation. You are correct, maintaining your food on the buffet was our responsibility and I wish I knew about it at the time. On top of that, she was rushing the wedding. We were only 30 minutes behind time. However, the timeline of the event had a whole hour empty to accommodate the possibility of the event running behind schedule, but still remain within her provided time frame. You were not rushed. You had reserved the outside, cabana area from 10 to 11 am and your guests did not arrive until 10:45. I had to move you up to the Ballroom on time because that area downstairs was reserved for individual hotel guests starting at 11:00. There was no rush at all in the Ballroom and I took all cues on timing from your wedding planner. Also, I had a chandelier cake table & after the vendor left she messed up the cake table and placed my cake on a regular table. She said nothing! to anyone; she did what she wanted. However, the vendor took a video of how she left it, plus I seen it the day before when the vendor was setting it up. Therefore, I knew she was the one who did as she pleased with it. It seems you have a lot of incorrect information. I had nothing to do with this. Your cake vendor refused to use the set up ( please check with her) as she believed it was not sturdy enough for your cake. Your florist came up with the solution to adjust the presentation and took care of it. As far as serving your cake, again, there was no malice involved. I was following instructions to cut and put in boxes for your guests. We took care of this the last half hour of the event, in order to have the boxes ready for your guests. I assumed your planner and MC were dealing with the timing of your photos. I won't bother responding to your ridiculous racist comments, as I have spent 30 years working with couples of any race, age or sex. I really am sincerely sorry that you feel this way. I could not take my responsibility as a wedding planner any more seriously and consider it a privilege to be trusted with the most important day of a couple's life. I wish you and I had worked together from the beginning and had a more direct line of communication. I wish you both a lifetime of happiness.