About this vendor
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Details
Transportation
- Limousine & Sedan
Reviews
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4.3
out of 5.011 reviews
Wonderful transportation service!! Arrived ahead of schedule. Our driver Rachell was amazing! Beautiful bus! Would totally use them again! Great job!
The bus was very nice! The service however wasn’t impressive. The driver dropped off my bridal party at our reception and then forgot to go to the hotel to pick up our guests. Thi...
s left quite a few guests (one being out videographer) missing cocktail hour.
Odyssey did a great job transporting our wedding party to and from our hotel, ceremony, and reception venue in the NW Chicago suburbs. Very accommodating when we had to make a sch...
edule change and the driver was on time and extremely friendly! Would highly recommend!
Odyssey was so easy to work with for our wedding day. We had to change the transportation schedule 3 times and they were accommodating and kind each time. The drivers were timely a...
nd knew the city. I would highly recommend them.
Odyssey Transportation did a wonderful job in transporting our wedding guests to and from their hotel and to the church and reception. They also shuttled my bridal party from our h...
otel to the church and around the different photography spots in the city. We didn't hear any complaints from our guests and they were very easy to work with. I would highly recommend for your wedding day needs!
I didn't do too much with transportation, but I know that my guests got a shuttle driver who was polite, kind, and on time. I heard that there were no issues with transportation, e...
ven though we had to have the shuttle go inbetween two different hotels and the venue.
I went to book with this company and everything was fine at first, but they wouldn't return my phone calls so I could give payment information. I called and emailed and though I di...
d get an answer once, I was told the office was closed and they would call me back Monday. I was assured that even though that would put me past the date the deposit was due, it would be fine, but I have still not heard back. So I decided this was a glimpse of the type of service they provided, and I didn't want to take that gamble on my wedding day. It was probably just the person I was dealing with, but I ended up finding another company with nicer vehicles, so I went with them instead.
UPDATE
In response to the owner's comment on my review. Thank you for replying on the knot for all to see. Now everyone can see first hand how you respond to an unsatisfied customer. Although emails were replied to, I do expect phone calls to be as well. To clarify, the times that I called were at 1:40P and 12:11P, not at 8 and 10p. Although one was on a Saturday, ironically that was the call he answered. It's ok he couldn't talk, however, do not say you are going to call me on a specific day if you aren't going to do it. I'm glad you show faith, but on my end it looks like you guys do not stay true to signed agreements. The last thing I need is for you to come back to me saying I didn't give a deposit, so therefore you will no longer be providing these services.
PS I did indeed find a competitor who matched Odyssey's prices.
I used Odyssey Transportation for my NYE wedding. From the start I appreciated working with Dan over the phone and email. All of his communication was prompt and informative. The...
night of our wedding, there was a ton of falling snow and the roads were slushy but our driver arrived on time to transport guests to and from the hotel to the venue. He was very nice and even shuttled my brother-in-law to McDonald's to pick up our late night food. Odyssey Transportation is very affordable which was a huge plus especially on NYE when everyone else was upcharging! I would highly recommend them for any event transportation.
We rented a mini bus through Odyssey which held up to 22 people. Their prices were really good compared to most of the other companies that we looked at, especially considering tha...
t we rented it for 5 hours. We were a little nervous because the company uses other companies buses and drivers so we didn't know exactly what it would like but it was a really nice white bus with black leather seats and two sets of tables with seats turned to go around them. The itinerary wasn't properly communicated to the driver through Odyssey though so once I got on I had to write out the actual itinerary with drop-off times and locations for the driver. He also told us as we got on the bus to head to the reception that he was already late to his next event, which shouldn't have been since we were supposed to have him for another 15 minutes.
Great Limo... warm beer and warm champagne.
Dan O'toole is an amazing business man. He answered every email and call in about 30 seconds or less. He is really easy to work with. The drivers were on time, friendly, and ver...
y flexible. The busses and limos were clean and in beautiful shape.
Contact
Chicago, IL | Chicago Area
Odyssey Transportation LLC