We hired Olivia to shoot our wedding (9/25/21). I can not say how disappointed I am with the experience. Olivia only took one photo of our CEREMONY and provided many blurry/grainy photos. I will add the ceremony photo to this review so you can ...see the quality and effort we received. Olivia delivered our photos late, and gave us no communication, I actually had to reach out to her after the delivery date to see where they were and she didn’t get back to me until a week later. Olivia has given us so many ridiculous excuses as well as changed her story/reasoning for things multiple times. Olivia has continued to provide awful communication, ignoring our emails for weeks at a time, on several different occasions. After months of trying to come to a resolution, Olivia has only offered us a $150 refund out of the $2,500 we paid her. All while claiming she did her job to the best of her ability. We will never have photos of the most important part of our wedding to share with friends and family. I am surprised at how many good reviews she has, the service we received has been so poor it seems almost impossible to believe other reviews. I have went back and forth on leaving this review, but if I am able to save just one couple from having to deal with this catastrophe it will be worth it. To add to it all, if we want to fight to get our money back we are going to have to take her to small claims court. If you want more information or have questions, please feel free to reach out to me.