Omaha Lace Cleaners

4.5 out of 5 stars and 25 reviews
best-of-weddings

5007 Leavenworth Street, Omaha, NE

About This Vendor

Treasure the memories. Preserve the gown.

Omaha Lace Cleaners is a unique dry cleaning and preservation company that provides world-class service in the heart of Omaha. As the only Nebraska member of the Association of Wedding Gown Specialists, Omaha Lace Cleaner is the premier gown care service in Nebraska. Our team is rigorously trained in the finest techniques to ensure that your gown is completely protected and perfectly preserved. Omaha Lace Cleaners understands that every wedding dress deserves the most refined touch. With over 100 years of expertise in high-end dry cleaning services, Omaha Lace Cleaners is the company you can trust with your wedding gown and formalwear. In addition to our gown care services, we also offer wedding dress, bridesmaid's dress, and mother's dress alterations and reconstruction. Our alterations and design studio is a full-service gown fitting, alteration, customization, and design salon. Both our designers are skilled and specialized in alterations and customizations, including heirloom gowns. Our services are toxin-free and eco-friendly.

Details

Fashion Services
Alterations, Bridal Stylists, Custom Designs, Dry Cleaning & Preservation, Online Ordering, Private Appointments Available
Suits & Accessories
Tuxedos & Suits
Awards and Affiliations
2022 Best of Weddings Winner

Pricing for Omaha Lace Cleaners

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Omaha Lace Cleaners Reviews

4.5 out of 5.0
25 reviews
5 Star
80%
4 Star
8%
3 Star
4%
2 Star
0%
1 Star
8%
Reviewed On 2/03/2021 by Elissa N
My wedding dress got very dirty wearing it all day. And I may have spilled some nachos on it after the reception... Omaha lace cleaners got out ALL THE STAINS and made it look like brand new. 100% would recommend
Response from the Vendor on 02/03/2021
Thank you so much for trusting us with your beautiful wedding gown. We are thrilled that you so happy with the results and really appreciate you taking the time to share your experience. Thanks!!
Reviewed On 3/15/2022 by Jody C
We took my daughters dress to be cleaned and preserved to Fashion Cleaners in Sterling Ridge facility. They did a fantastic job and they were so nice and accommodating. Great customer service!
Response from the Vendor on 05/11/2022
Hi Jody, Thank you so much for taking the time to leave us such kind words and thank you for trusting us to preserve your daughter's beautiful gown. We truly appreciate your business.
Reviewed On 2/25/2022 by Kelly S
I used Omaha Lace to preserve my wedding dress and while the dress was preserved, we had some MAJOR issues along the way, including: 1. They temporarily MISPLACED my wedding dress. I was given a "promise by" date in late January. When that dat...
e came and passed, I called to inquire the status of everything. They said they had nothing under my name and do not believe they have the dress. While that was shocking to hear, it was even worse that my dress was just sitting out and they weren't sure if they even had my veil - but they "thought" it had been cleaned. How is that okay?! 2. I'm 100% convinced they would have never called or fessed up if I never reached out which really bothers me. 3. Omaha Lace is pretty pricy for its restoration services, go somewhere else and save the money and time. 4. We were not treated well at all initially. So much so we almost didn't leave the dress there altogether. While the woman who was so rude no longer works there, Omaha Lace uses that as an excuse to validate the treatment. 5. For all the headache and concern that my dress was lost altogether, they wouldn't refund a single dollar. While the dress is now preserved, the stress and headache make it 100% not worth it. Somewhere else can do just as good of a job.
Response from the Vendor on 03/01/2022
Hi Kelly, We are very sorry you had a bad experience. This is not how our normal process works, and during this time we had some staffing issues that may have lead to your confusion. We have changed our lead time to be more realistic based on ...
volume with the additional weddings of 2021 and 22, and our new team is trained and ready to give the best customer service. I do hope you are happy with the quality of your preservation and will enjoy your gown in the beautiful preservation chest. I would love to talk to you personally, about this. You can reach me at marketing@fashioncleaners.com and we can set up a phone call. I do appreciate your feedback it really helps us to improve all process. As Nebraskas only members of The Association of Wedding Gown Specialist, there is no one in Nebraska that uses our preservation processes or acid-neutral archival chest. Again, please contact me directly to talk about this.
Any questions?
Reviewed On 5/17/2021 by Dawn O
Omaha Lace Cleaners (part of Fashion Cleaners) did an amazing job cleaning my daughters wedding gown. The bottom of the gown was black after she walked through snow but they got it clean! It looks amazing & she is thrilled as she will be wearin...
g it again for the big post-covid wedding celebration on her anniversary. We appreciate the attention to detail & how the dress is beautifully preserved in a lovely box with a window. I would highly recommend Omaha Lace Cleaners for wedding gown cleaning & preservation. Well worth the cost!
Response from the Vendor on 05/17/2021
Hi Dawn, We are so glad you are happy with the gown and it looks great! We really appreciate you taking the time to leave us your feedback here for other brides to see. Wishing your daughter a happy anniversary, I know she will look beautiful!
Reviewed On 4/17/2021 by Tairi C
Highly recommend!! Waited a year to have dress cleaned and stored. They got all stains out of dress.
Response from the Vendor on 04/19/2021
Hi Tairi, I am so glad you decided to have your gown preserved and we hope it becomes a family heirloom. We truly appreciate that you trusted Omaha Lace with your gown and are so thankful that you shared your experience here on The Knot, which ...
may help other brides make the decision to also have their gowns preserved. Thanks so much we appreciate you!
Reviewed On 4/16/2021 by Diane D
We were very pleased with the care and professionalism in caring for/cleaning and preserving our daughters wedding gown. It’s an “after the event” service- but such an important one. We appreciate that it was done with excellence.
Response from the Vendor on 04/17/2021
Hi Diane, we are so glad you are happy with your gown, and we truly appreciate you taking the time to give us this feedback on the Knot. We love working with customers like you and truly appreciate your business. We hope your gown becomes a che...
rished family heirloom.
Reviewed On 3/05/2021 by Indiana G
Upon walking in I was greeted by Danielle who was amicable and handled my gown with care. She was honest with me and give me the timeline for when I wedding gown would be ready after cleaning and preservation. When I returned to the store 3 mon...
ths later she remembered my name and gave me tips on how to best care for my gown.
Response from the Vendor on 03/05/2021
Hi Indiana, Thank you so much for the kind words. I will be sure to let Danielle know how happy you were with her service. Thank you so much for your patience and for allowing Omaha Lace Cleaners to clean and preserve your wedding gown. We hope...
you enjoy it and it becomes a family heirloom.
Reviewed On 3/03/2021 by Brooke A
Got my wedding dress back from Omaha Lace and WOW it is gorgeous! They did an amazing job restoring my dress! I didn't even realize how bad it was until I saw the before and after photos! 😆 The packaging is beautiful and they give you cotton g...
loves to use while touching the dress! I couldn't be more happy with it! I definitely recommend them to any bride looking to preserve their dress! 🥰
Response from the Vendor on 03/03/2021
Hi Brooke, Thank you so much for such kind words. We try our hardest to make sure every gown is preserved as close to its original condition as possible. We appreciate you taking the time to leave us a review, it means a lot to us and we are so...
thankful you choose Omaha Lace Cleaners to preserve your beautiful gown.
Reviewed On 3/01/2021 by Aaron A
Joan at Fashion Cleaners has been absolutely amazing. I brought in my wife's dress as a surprise after it had been "stored" for a couple of years following the wedding. Joan helped me coordinate the surprise flawlessly and better yet the dress...
came back in perfect condition. Cleaning and preservation took less time than initially quoted. Very happy customer.
Response from the Vendor on 03/01/2021
Hi Aaron. First we are so glad you decided surprise your wife by having her gown preserved. Thank you so much for trusting us with her gown and thank you for the kind words. We truly appreciate you taking the time to give us a review here on Th...
e Knot. Thank you so much for being a fabulous customer!
Reviewed On 2/23/2021 by Renee H
It was a great experience working with Omaha Lace Cleaners. She answered all of our questions as well as taking us thru the entire process of cleaning. Would recommend 100%!!
Response from the Vendor on 02/23/2021
Thank you so much for taking the time to leave us this wonderful review. It means so much to know that you were happy with our process. Thanks for sharing it truly helps us let other brides know about the quality of our services. We appreciate ...
your business and thanks for trusting us with your beautiful gown. We hope you treasure it for generations!
Reviewed On 12/14/2020 by Linda O
Omaha Lace Cleaners were wonderful to work with. They took great care with the wedding dress. We were also able to see the dress after it was cleaned before putting it into the preservation box.
Response from the Vendor on 12/14/2020
Hi Linda. Thank you so. much for the kind words and taking the time to review us here on the knot. We appreciate that you trusted us with your beautiful gown and that you shared your experience with others!
Reviewed On 10/16/2019 by Al N
Jacki was awesome. She took the time to really look the dress over and give me a thorough assessment of the dress. I felt very comfortable knowing that such a precious item was in good hands!
Reviewed On 10/09/2019 by Alyssa H
STAY FAR AWAY!!! They RUINED my wedding gown. When I went to pick up my "white" dress, it was gray/brown, and even dirtier and more stained looking than before I dropped it off. I told the manager (Shelli) and she didn't even apologize. She sai...
d "well we tried". I asked for a refund ($240 just for cleaning) and she yelled at me and told me I was crazy... Horrible customer service and poor management. I'm extremely disgusted with my experience and the horrible people running this place. My wedding gown meant so much to me and I was obsessed with it. I would have loved to box it up and keep it - Now I have nothing. Besides my dress, I am so appalled by how I was treated by the Omaha Lace employee. I will never go there and I DO NOT recommend this place to anyone. STAY AWAY.
Reviewed On 3/08/2019 by Barbara T
I could not be happier with the care that was taken with my daughter’s wedding dress. Her dress means a lot to my daughter and I and Omaha Lace Cleaners went above and beyond to make sure we were happy with their service. The little touches l...
ike the before and after photos were something we did not expect. Thank you for taking care of us and the dress.
Reviewed On 3/24/2018 by Jessica W
My dress was in rough shape when I brought it here, and they had no complaints or extra charges. They were very friendly and did an amazing job. It comes in a high quality box and a cloth bag. I highly recommend them - it's worth the money, whi...
ch wasn't unreasonable, to preserve your gown for future generations.
Reviewed On 1/26/2018 by Gina W
Kimberly is an expertise in wedding and gown alterations. My wedding dress fit like a dream! She is kind and passionate about her work. I highly recommend Kimberly for alterations!
Reviewed On 7/31/2017 by Taylor H
Kimberly was so professional and altered my dress perfectly! It was comfortable AND I didn't feel the need to pull it up all night like some strapless gowns!
Reviewed On 6/23/2016 by Jodi K
Kimberly did an incredible job on my dress! My dress had a lot of beading and details and she altered in a way that did not change any of the beautiful details! It fit perfectly and she was so kind to work with! She made me feel beautiful and ...
comfortable in my dress!!
Reviewed On 11/07/2015 by Julie B
Kimberly did an amazing job on my dress alterations. She was professional, but so friendly and helpful. I would highly recommend her to ensure your dress is done right.
Reviewed On 7/05/2015 by Michelle R
Kimberly at omaha lace cleaners redesigned my moms dress with taking my suggestions and ideas and made them come to life, she's a joy to work with!
Reviewed On 9/24/2013 by Erin M
We actually went to the Omaha lace location on center street. I found OLC at a bridal show and was excited to find someone who could help modify my grandmothers dress that was in storage for 60+ years. OLC referred me to Kimberly who works out ...
of their store front (and she was wonderful as well!) OLC gave me a great deal since I actually needed my dress cleaned before and after the big day! I would recommend them for sure!
Reviewed On 6/08/2012 by Nadia P
My wedding gown had multiple stains from walking in the grass to take pictures and they were able to bring it back to life. Yes, they are pricey (300$ for cleaning and pressing) but my dress look better (at least better pressed) than when I bou...
ght it
Reviewed On 7/30/2011 by Kathryn R
This guys know what they are doing! Great customer service and they did a great job with my dress!
Reviewed On 7/19/2011 by Eileen S
I have heard this business recommended by many people, but their prices are pretty high. I'm sure that they do good work, but I was able to get my dress cleaned and pressed for significantly less money at Armstrong Cleaners.
Reviewed On 6/22/2011 by Megan S
I used Omaha Lace to press and clean my dress before the wedding. It came back looing great!! I was very pleased and glad that I used them. I will be taking my dress in to get have it cleaned and preserved. I would say they are a little pri...
cey, but you definitely get what you pay for.

Contact Info for Omaha Lace Cleaners

Vendor Logo
5007 Leavenworth Street, Omaha, NE

Meet the Team

meet the owner
Omaha Lace Cleaners
Owner
Omaha Lace Cleaners is a unique dry cleaning and preservation company that provides a world-class service in the heart of Omaha. As Omaha’s finest dry cleaning service, we use a blend of “Old World French Technique” and state-of-the-art equipment. The balance of old and new techniques provide the highest quality results. Omaha Lace Cleaners understands that every piece, whether it’s a wedding dress, designer shirt, or grandmother’s tablecloth, deserves to be treated with the finest touch. With nearly 100 years of expertise in high-end dry cleaning services, Omaha Lace Cleaners is the company

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