Omaha Party Club

we were able to discuss your issues with him in detail. We'd like to clear the record here on a few items you mentioned. We would like to start off by apologizing for the mic issue during your ceremony. There was some unexpected interference in the area that was not present during soundcheck before the ceremony. He made the decision to leave it as is rather than stop the ceremony to try and find a better wireless channel with no interference. Still, it's unfortunate that your ceremony was effected. He also shared our itinerary with you after you met, so that you had a chance to look over all information and add anything as needed. We can see that it was edited by you the night before the wedding, but every song on the ceremony song list matches what was played as we still have the playlist that was prepared for your wedding with all the critical songs downloaded. There also wasn't a note for the bouquet toss or anniversary dance. Regarding the open dance portion of your night, our standard service does not include mixing songs together. We crossfade songs into each other and make sure there are no breaks in the music, but having a DJ mixing songs together is a specialized service at a higher cost than our low price point. Additionally, many couples don't desire to have specialized mixes during their reception. We audited the playlist for the night and noticed the cocktail hour song list matched exactly what you requested. The shared itinerary from your pre-wedding meeting shows that you allowed for crowd requests of music during the open dance and our DJ let us know there were so many requests that came in, he wasn't able to play much else than what your guests were asking.  We'd like to note that we attempted to contact you to gather more details from your feedback, but were unsuccessful in reaching you on multiple attempts. If you by chance read this, please feel free to contact us and provide us more details. We're grateful to hear you had a fun party and lively dance floor!

iding you and Bryson with the exceptional service we strive for. We appreciate your understanding in Paige’s emergency, and we acted quickly to ensure you had a quality DJ for your wedding. We’re grateful for the compliments in your review; such as the perfectly executed ceremony, and popular Photo Booth (with great pics!) You mentioned that “nobody will know anything is wrong except you,” and while that may have been true, we’re still saddened that you weren’t given peace of mind for your special night. We take pride in providing a superior wedding experience for all of our couples. Your experience does not reflect the premium standard we aspire to, and for that, we are truly sorry. We’ve already touched base with you, but please don’t hesitate to reach out to us directly if you’d like to chat further.

iding you, and more importantly your daughter, with the exceptional service we strive for. We spent time providing additional training to our DJs to prepare them for the unique challenges of the venue. We take pride in providing a superior musical experience for all of our couples. The team was instructed to rely on our equipment rather than use the venue’s equipment. It is disheartening to hear that our DJs' poor judgment and failure to utilize our tools led to such a significant disruption during the first dance, which should have been a highlight of the evening. We’re disappointed they didn’t consult ownership as we are always checking in, ready to help or give guidance whenever necessary. By the time we were notified, they had already made that call as you mentioned. They are no longer with the company due to this failure to best serve our couple. Your experience does not reflect the premium standard we aspire to, and for that, we are truly sorry. We appreciate you sharing your experience, and mentioning that Matty (an owner) showed up to help the party finish in the best way possible. We’ve already been in contact together, but please don’t hesitate to reach out to us directly if you’d like to chat further.

and such fantastic song request. DJ KK and I had a blast!!