Omega Sound & Entertainment

w that there were some other requests made by the parents of the bride that were fulfilled which showcases the DJ did not present an attitude, he did play requests, and he also attended to the Bride's requests, which are our first priority. After consultation with the newlyweds themselves, a very different picture of the wedding was painted. The Bride's perspective can be read in the review above this one posted on 10/31/2016. I'm very sorry we were not able to appease you, however we hope you can find solace in knowing your daughter and her new husband have very different, and wonderful memories of their wedding to look back on. Sincerely - David Storm

can create a "Request List" so we can become familiar with your tastes and define musical expectations beforehand. After review, I found this form completely blank leaving the DJ to rely on his training and experience. He started the reception by playing older, classic wedding hits, as we train. At a point much earlier than we typically advise, (5-7 songs after the opening of the dance floor) you requested he switch to rap music. He, understanding how it would impact your dance floor, respectfully and professionally denied that request at that time and said he would play more rap at a later time. While we strive to please our couples, we also know that part of doing that is by providing an exceptional atmosphere for ALL invited guests. That is why our contract has the following clause: (13) "By signing this contract, Client understands that while their specific requests are our first priority, they are hiring a professional entertainer who, upon his/her discretion, reserves the right to deviate from the Request List if it is in the best interest of the event." After a repeated request to prematurely switch to rap music, your DJ reluctantly did and by all accounts, it negatively impacted your dance floor. He received a request from a guest for another older, classic (She's a Bad Mamma Jamma) that he played, and by all accounts, people began returning to the dance floor. The "inappropriate and outdated" songs you mentioned were those not rap, older wedding classics that guests of all ages enjoy and are an integral part of the construction of a successful wedding dance floor. I concluded that by reviewing his playlist history. By playing music that was more appropriate for that time during your reception, more of your crowd enjoyed it, which validates the claim that it was, in fact, in the best interest of the event. In regards to the songs they were specifically asked not to play but played anyway, again, I stress that your Request List, which features a "Don't Play List" was left entirely blank. It is my understanding that there were times you had expressed discontent with song choices that were currently being played that were requests by and/or being enjoyed by a number of your guests. Therefore, I support your DJ as his choices reflected the best overall interest of your event. Also, by all accounts, the DJ and his assistant were both following Omega Sound uniform guidelines which state that they be dressed for weddings in no less than a proper, long sleeve button down dress shirt, neat and laundered slacks, preferably black or khaki, and appropriate dress shoes with overall appearance being neat and clean. We apologize that our uniform standards did not meet your expectations. It is equally disheartening to us that these are the opinions and memories you'll take with you from your wedding. We strive to make every event better than the last one, but sometimes we just aren't the best fit for every bride and that is what I believe happened here. Your expectations for your wedding were something very different than what we typically deliver. Again, as the owner of Omega Sound, I wish the outcome would've been different for you and wish you and your husband all the best in the future.