4.5 out of 5 stars and 365 reviews
4.5
(365)Best of Weddings (6x).22406 Perry Highway, Zelienople, PA
About this vendor
One Enchanted Evening is a wedding salon in Zelienople, PA, specializing in luxury gowns for prom, pageants, and weddings. Initially established over 16 years ago, the salon welcomes you and your party to explore its extensive selection of dresses in all styles, sizes, and prices. The salon’s stylists are passionate about creating a memorable and worthwhile experience for your wedding fashion shopping trip.
Wedding parties are invited into a world of chiffon, pearls, and lace as they hunt down the perfect dress. Glittering chandeliers light up the salon’s spacious dressing rooms, and clients can twirl in front of glamorous floor-to-ceiling mirrors as they try on different gowns. Aided by a professional stylist, you are sure to find the dress of your dreams among the collection.
One Enchanted Evening carries couture from high-end designers such as Justin Alexander, Rebecca Ingram, and Eddy K. The dress selection extends to couples’ parents and wedding parties, ensuring that the whole ensemble is effortlessly put together. Additional services include alterations and group discounts.
Details
Dresses
- Bridesmaid Dresses
- Mother of the Bride Dresses
- Shower & Party Dresses
- Wedding Dresses
Fashion Services
- Alterations
- Bridal Stylists
- Group Discounts
- Plus Size Available
- Private Appointments Available
Awards and Affiliations
Reviews
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4.5
out of 5.0365 reviews
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Scheduling an appointment was easy. The stylist was friendly and pulled a great variety of dresses for me. She listened to my feedback and helped me try on around a dozen dresses that fit the descriptions I was giving her.
I had a great experience finding my wedding dress at One Enchanted Evening! My stylist took her time and really listened to my preferences. She also allowed me to try on several gowns! The alterations were on the pricy side, so we opted to use a local seamstress. Overall, I highly recommend this bridal salon!
Selection of dresses was amazing and the bridal salon is gorgeous! The only downside was that alterations always seemed to be running behind, but the alterations turned out perfect!
I bought my wedding dress and had it altered at One Enchanted Evening, and the whole experience was excellent! Everyone I worked with was kind, professional, and knowledgeable. I would definitely recommend checking them out as your search for your dream dress!
Had an incredible experience at OEE shopping for my dress, MOB dress, and MOH dress. Got our alterations done through them as well and everything turned out great! Helpful and attentive staff, they always made us feel so special.
Heather was fantastic and made the process a breeze!! She took my vision and found me the perfect dress. Highly recommend!
I loved every appointment and interaction I had at OEE. Rebekah was my bridal consultant and she is everything you need to make your wedding dress journey magical and stress free. I wasn’t even sure what I wanted but I knew what I did NOT want and she was so patient with me during my appointment. She was able to piece together all the things I liked on certain dresses that I was trying on and the last dress was THE ONE. I only had 9 months between purchasing the dress and my big day so it was going to be a time crunch. My dress was late to come in but Rebekah reassured me with such patience and professionalism that everything was going to be ok! Alterations were fast and perfect! Thank you for making me feel beautiful!
Overrated. If you want a personal mixed customer service experience, go elsewhere. I found the experience and service to be less than sub-par. Not the friendliest sales staff. In fact, they asked me three questions about my special day and showed little interest in learning more. I expected the sales person to be more engaged with their client and had hoped to feel special while dress shopping. They may carry a few luxury designers, however the customer service delivery experience does not align with what the word “luxury”. They actually tried to sell me an I’ll-fitting dress and suggested to alter the back of the dress “to sort of” make it fit, and that it didn’t matter what it looked like because the dress had a cape to cover the area where the “sort of altered area” would be located. No thank you….a place that offers this kind of suggestion is not high ranking. Next stop will be a small wedding boutique shop that actually cares and shows interest in the bride’s special day, and their wishes.
I had such an incredible bridal experience at One Enchanted Evening! After shopping at another store, I was initially feeling concerned that I would have trouble finding my dream dress; however, Heather was AMAZING and made my bridal experience so memorable for myself and my family. She listened to my feedback, gave us space to really look at each dress, and she made the whole experience so efficient, especially because I tried on a lot of gowns. I would highly recommend choosing One Enchanted Evening for your bridal needs!
Heather took the time to understand what I was looking for and offered valuable insights that helped me narrow down my choices. My visit felt personalized and making it easy for me to find my wedding dress.
I got my prom dresses from One Enchanted Evening in high school, and I knew I needed to go there for my wedding dress. One Enchanted Evening was the perfect place to get my wedding dress. The experience alone was worth recommending, not to mention their beautiful dresses! Everything was perfect, from picking my wedding dress on the first day to the final pick-up. Heather, my bridal consultant, was patient and worked to find the perfect dress for me, my mom, and my grandma. Lynn was great with our alterations. I couldn't recommend OEE more!
Such a wonderful shop!! I had a great experience dress searching and the consultants there are amazing. Lynn, the head seamstress, is a literal miracle worker and the most skilled person I’ve ever met. She constructed an entire back to my dress, and made any and all lace changes seamless. She also made the most impressive bustle over ever seen!!! I cannot speak highly enough of both Lynn and OEE!!
One Enchanted Evening is an incredible wedding dress salon! They have a wonderful variety of dresses and a great staff. Everyone was so friendly and the stylist who helped me find my dress listened to my style and interests and found a couple different dresses to help me determine the one that was the best fit. They also stayed within my budget and were so accommodating with me when I had an idea to make an addition to the dress. They helped bring my vision to life and the seamstress Lynn is an absolute DELIGHT! She created the most beautiful and ingenious bustle for my ballgown dress that was too heavy for a regular bustle. She went above and beyond making my dress wedding day ready. I would HIGHLY recommend this salon to any bride!
Great quality and experience! I attended a dress fitting with just my 4 year old at the time and received great customer service. The employees gave great insight and truly listened to my requests. I found a beautiful reception dress for my big day and even got it for free because I was a nurse during Covid. This appreciation gift was unmatched! Thank you to the staff for making my dress trial experience a great one.
One Enchanted Evening was a dream! My consultant Heather was amazing. She was so helpful and made my day fun and stress free! Highly recommend going there for the full experience.
Terrible Customer Service. THEY WILL FORCE YOU INTO A DRESS.
Fiancée decided on a dress and purchased it.
One Enchanted Evening called to inform her that that dress was discontinued.
Fiancée went back to the store to look at other dresses and was told by sales people that a refund was not an option.
Fiancée was forced into settling on a show room dress that she ultimately did not what.
After multiple attempts to return the dress and get her money back the Bridal Manager lied and tried to say that she said we could have had our money back before selecting the second dress.
If getting our money back was an option then, why is it still not the case now? She settled on a show room dress, we would understand if the shop had spent money to obtain the dress specially for us. That was not the case. One Enchanted Evening could not provide us with what she wanted.
We will be telling everyone we know to not shop at One Enchanted Evening.
When I originally bought my wedding dress, I was over the moon happy with this vendor. The staff was extremely helpful in finding me a dress that was my style and within my price range. However, when my wedding dress arrived and I went for my fitting, my dress did not fit. The staff took my measurements and told me that I had gained weight and my bust had increased two inches (all of which was not accurate). When I questioned whether or not they had possibly measured me wrong originally, they dismissed this and stated, “perhaps you are about to start your period and are bloated.” The staff offered a few solutions for my dress concerns, like ordering me a swatch of fabric in the same color as my dress. However, they never did this and when I called on the status of fabric swatch, they stated “it was never ordered.” Although I ended up getting my dress concerns resolved from a private seamstress, I’m sad to say that I would not recommend this vendor.
One Enchanted Evening helped me find my prom dress and now found my wedding gown! Heather was amazing and put me in my dream princess gown. Not only did she help me find a dress but also my mom and future mother-in-law, which is no easy task. Thank you so much Heather!!
HORRIBLE experience. They ordered me the wrong size wedding dress and ended up firing the consultant who did this to other brides and I didn’t find this out until my first fitting when my dress was so tight I couldn’t walk or sit. My seamstress (Lynn) was wonderful but ended up measuring me 2 inches smaller than I was when they originally ordered me my dress. I was stuck paying for all these alterations to fix it and didn’t even receive an apology for THEIR mistake. Thank goodness Lynn was able to fix my dress. But do not go here. They do not care about brides. Only about money.
Rebecca was an amazing stylist and possibly the sweetest person you'll meet. I did not end up choosing a dress here because I had fallen in love with another one the day before. Rebecca seriously gave it her all and knew I had found a dress we would have to beat. The only reason, I didnt give the store 5 stars is because there absolutely needs to be better separation between prom/homecoming dresses and bridal dresses. We went on a Sunday and I highly recommend not going on a weekend. There were some many high school women dress shopping and arguments between daughters and moms. It was absolute mayhem. The store did try there best at keeping prom/hocco on one side and bridal on the other but there were so many high schoolers that they would sneak over to use the bridal mirrors. The three way mirrors are also farther away from where my family was sitting so it may have been nice if we started off over there? My 80 year old grandma couldn't focus because it was so busy and loud. I used to love this store =( I think this could all be fixed if there was more of a barrier to create a more private shopping experience. I did love they were open on Sundays and there is tons of space for lots of guests if thats what you want.
EDIT: My mom ended up going back to get a mother-of-the-bride dress. She had the most wonderful stylist who helped her find a dress she absolutely loved! I live far away so I couldn't go with her and it was great hearing how happy she was after. The wedding was in July and they said they would have the dress in by the end of June at the latest. Around mid - June we started getting worried about it not coming in on time. We made ONE call to ask about the status of the dress... We had the most awful woman answer the phone. She was extremely rude to my mom saying the promised by the end of June the dress would be in and they will be the ones to call. I totally understand that they probably get far too many calls like this and it gets annoying. Now fast forward to the beginning of JULY and we still DO NOT have a dress. I called in to see what the status was. They (a significantly much nicer woman) said they would call us in a few days after checking in with the designer. No callback. So we call OEE again several days past when they should have called us. The dress was miraculously in... My mom and I both felt that the dress was most likely in the entire time and they are just unorganized and failed to call us. Then came the alterations... We have the angry lady again... She now tells us they can't do the alterations we requested when we bought the dress. After a fight, they did them and we got them back in time and the seamstress was soooo kind. So despite the angry lady on the phone, just keep calling to make sure it comes in on time because despite what she had to say they probably wouldn't have called us. Mistakes happen and I get that. I honestly wouldn't be this angry if the woman on the phone was so unprofessional. Also, One enchanted evening, you have so many complaints about this person's phone presence (wedding wire, the knot, google, etc) ... why is she still working there? My previous review was 4/5 stars and this experience really soured it and ultimately, we will not be recommending OEE to anyone.
Please ladies consider yourselves fully warned! Do not ever ever go here! They do not care about you at all! They do not accommodate you in any way or make you feel special. Lynn was the most unprofessional person you could ever come across. Wouldn’t let the bride try on a veil at her dress fitting. They said that was a separate appointment. What??? There was no one else there they certainly weren’t busy! Save your money please!
I had an amazing MOB session with Heather. She gave honest feedback and found me the perfect dress !. I never felt pressured nor felt that Heather was rushing me through the process. Would highly recommend this bridal boutique not only for the vast selection of all types of dresses but the organized, professional and courtesy of the staff/team. Thanks so much for helping me find the perfect dress for my daughter;s wedding !
Suzanne at One Enchanted Evening was very professional and fun when shopping for my Mother-of-the-Bride dress. She made sure the dress would arrive in plenty of time if alterations are needed before the wedding. The size she ordered for me was perfect. The dress is stunning. Suzanne also helped to find the perfect hair pins that will look great with the dress.
I got my dream wedding dress from One Enchanted Evening! My stylist Amanda called me the day before my appointment to go over what I was looking for and to get to know me, which made me feel so at ease going into the appointment. When I got there, I was so impressed with their new store layout. Amanda was so personable and really made me feel like she understood what I was looking for and got to know me during the appointment. Any dress related requests, she obliged. I would recommend any bride visit One Enchanted Evening for their dress!
One enchanted evening is the ONLY place i would go for my bridal gown!! I have theee older sisters and this is the only place we would go for prom over the years. This is the only place my 4 girlfriends would get their bridal gowns and bridesmaid dresses! They have the most beautiful selection! It was so hard to choose what bridal gown to get because they’re all amazing but with the help of one of the girls working there, i ended up with the perfect dress!!
If you are looking for an exciting bridal experience, I would highly suggest going elsewhere. They are only looking for the sale and will pull dresses that you specified are not your style. My appointment began with me showing a list of 10+ dresses to my consultant that looked like my style. My consultant stated none of those dresses were in the shop (although they were all designers in the store), and then said I could pick out any dresses on the rack that looked interesting in order to try on. My consultant did not help with picking out dresses after I showed her what style I was looking for. It was extremely overwhelming because a consultant should be helping you find your dream dress. I was put into a dress that was skin tight when I specified I did not want a skin tight dress. The consultant stated that the dress was new and that she wanted to see the dress on a real body. That did not make me feel valued at all. Also, my consultant was very passive aggressive towards my guests which made everyone feel uncomfortable.
I found the perfect dress on my first visit! Suzanne made the experience for myself and my mom, and later my grandma and sister, enjoyable, personal, and memorable. I can’t wait for my dress to arrive!
They had so many dresses that catches the eye. Their team is amazing and helps you figure out what you like. I had no clue what I was looking for and with the help of the team they helped me find the perfect dress for my wedding day.
Such a wide selection of dresses to choose from was exactly what I was looking for.
Easy to find and easy parking.
Thanks to Amanda Wolfe, she helped me find a dress I would have never considered that I loved how I looked while also ensuring the dress I chose was my decision!
Their support and thanks to healthcare workers during this time I can not thank enough.
I recently went to one enchated evening amd picked out my dream dress. Everyone there was amazing and were extremely dedicated to finding the perfect dress. They were all so kind. They made a potentially stressful experience a great time. Highly recommended!
I had a wonderful experience at One Enchanted Evening, even despite the current challenges with the pandemic. It truly makes all the difference when you have a consultant who is great at what she does and goes out of her way to make sure you enjoy such a special day. After describing the venue, our wedding theme, and type of dress I was looking for, Alyssa, the consultant who helped me, picked out a dress that was everything I could have ever imagined. I highly recommend her and OEE!
It was an amazing experience. The sales associate who helped me was so sweet and caring. She helped me feel like a princess and never pushed or pressured me in any direction when searching for my dream dress. We had plenty of time to look around and try on gowns. I’m very happy I found my dream gown there, and I highly recommended checking the place out if you are a bride.
I went to OEE with my daughter to shop for my dress for her wedding. Suzanne was my consultant. She was very sweet and knowledgeable. I must have tried on a dozen dresses in the hour that we were allotted. Once I picked a dress that my daughter (and my husband) approved of Suzanne took my measurements. She went over all the information with me then sent me off to purchase it. The only thing that would have made the experience a little better is if I could have had a little more time and not felt a little rushed toward the end of the hour. Also, it would have been nice to have been in an area of the salon with less traffic. Over all, though, it was a good experience.
I had such an incredible experience at One Enchanted Evening. Even during hard times with this pandemic, One Enchanted Evening made my appointment feel so special. I had an incredible consultant named Amanda. She was amazing! She really listened to me when I explained my dream dress and was so patient with me. There is a large selection of beautiful gowns here and I even found my dream dress thanks to Amanda! She went above and beyond for me and I am so happy I went here to get my dress. I highly recommend this salon.
I had a wonderful experience at One Enchanted Evening! There is a beautiful selection of gowns without being overwhelming. The consultant I worked with, Amanda, was extremely personable, patient, and helpful. She was not pushy at all and really listened to what I wanted. She helped me find my dream dress! Highly recommend!
If you are looking for an exciting bridal experience go elsewhere! It was like we were a bother to them for being there. Not just out personal consultant but everyone in the pace. They weren't excited for the bride or showed any interest in the experience. Compared to other bridal shops this is a no go!
Loved my experience here, both times! I went initially and found a dress I loved but didn't buy as I had another appointment elsewhere. After going to the second appointment, I knew the one at OEE was the one! The second time I went, they got me in the same day I called for an appointment and it was even after their business hours. They were very accommodating and didn't pressure or rush me. Overall great experience!
I went to OEE on September 19, 2020 and had an amazing experience even through the pandemic. Amanda Wolfe was my consultant and she was very helpful and picked out beautiful dresses that complimented the style I was looking at and my body shape. She made me feel very comfortable. I came in looking for a specific dress that they carried, and Amanda went above and beyond to make sure that was my perfect dress. Highly recommend!
Worst experience I’ve had at a bridal appointment so far. The girl who was helping us didn’t ask for my name, didn’t ask when my wedding was, or what I was looking for in a dress. When I verbalizing things I did not like about the dresses I was trying on, the feedback did not seem like it was received and similar dresses were pulled.
How this business owner handles situations is an absolute disgrace. I’m concerned how she is still even operating a business with how she talks to customers & her own employees. I’d advise anyone to take their business elsewhere.
DO.NOT.GO.HERE.EVER. It will ruin your wedding!!! Absolute WORST customer service experience of my life. The store sold me on a dress that didn't exist in the color I wanted, ordered it in the wrong color and did an absolutely horrible job in trying to resolve the issue and address my frustrations as a customer. I was left with no wedding dress within 5 months of my wedding.
Linda, the owner is incredibly rude and combative. The store does NOT apologize for their mistakes and does not care if you are a customer at all. The mistake they made with my dress was an honest but very wrong mistake. The way they handled the situation, spoke to me and resolved it was UNACCEPTABLE.
Linda yelled and combatted me over the phone and complained about having to resolve my dress issue when it was their mistake to begin with. I also had to call repeatedly to get my refund back.
My heart aches for any girl who ever goes into this store as I never want my experience to happen to anyone else. PLEASE DON’T GO HERE AND GIVE THEM BUSINESS. This is a disgrace of a business and a disgrace to the Pittsburgh wedding and formal community.
Please note that they offer discounts for people to do google reviews on them in their store which is why you see several positive ones here and on Google. PLEASE listen to the negative reviews and save your wedding, your prom, your special day and do not go here!!!
Absolutely the BEST bridal salon I went to to try on bridal gowns. I felt very comfortable there. Never rushed or overwhelmed. Huge selection. LOVE.
One Enchanted Evening was amazing! They were really helpful in finding exactly what I wanted. I have nothing but great things to say about them!
Everyone at One Enchanted Evening is so helpful and kind! I’m so happy with the service I received and I am so happy I found my prom dress!!
One enchanted was helpful guiding me to find the perfect dress for me and my girls.
My consultant Kim was amazing! The experience can be nerve wracking but she listened to me and knocked it out of the park! I can’t talk more highly of my dress buying experience.
I had a wonderful experience shopping for my bridal gown at One Enchanted Evening. I truly felt listened to and heard when it came to describing my likes/dislikes. Ginny made me feel comfortable and beautiful throughout the entire process. I am so happy with the end result - my dress is gorgeous and I can’t wait to wear it on my wedding day!
VERY UNPROFESSIONAL...They made the entire shopping experience for my daughter’s first time shopping for a homecoming dress awful. They rushed us to benefit themselves so they can get out of work at a decent hour & they basically forced us to buy the most expensive dresses. I tried to explain my experience & concerns on the phone to owner, but never received a call back from her. The manager (Kim) and other employees that I spoke to on the phone shrugged it off and acted like nothing happened and acted like they gave us the best service ever....NOT! I can afford the dresses but I honestly feel like I was robbed. A HORRIBLE EXPERIENCE
I have a few complaints about this bridal shop. I am giving it 3 stars because I loveeeeed my dress. When I initially went in, I was not a priority or waited on until I requested a specific dress. So when I finally tried on my dress and said yes, I was NEVER told it couldn’t be bustled. I was also advised to order 2 sizes too big (which I shouldn’t have listened too). I had to purchase a second dress from them that I didn’t end up wearing and cant return. I then bought another one from a different vendor that I did wear (alterations $40). I loved the lady who did the alterations at One Enchanted. She was so awesome. However, I did get my dress back and it was hemmed shorter than expected so I did have to purchase shorter heels (I’m 5’0and my husband is 6’4- I needed the height). The cost of alterations was over $650 which in hindsight is absolutely insane. Overall- I loved my dress and it was the one for me so if they were the only shop that sold it, I’d buy it there again.
This was the third shop I went to. I was impressed as soon as I walked in. Amanda made it the experience I always dreamed of. Needless to say, I said Yes to the Dress!! And would recommend it to anyone newly engaged!!! I will be back to look for bridesmaids dresses :)
Absolutely amazing! Our wedding was on August 24th. This was the only shop I went to and from start to finish, the process was stress-free and easy. OEE has an amazing selection, and everyone I worked with was helpful and the gown I selected was absolutely gorgeous. I got nothing but compliments all night on the style and fit of the gown. 100% recommend One Enchanted Evening!
Had such a great experience with Victoria! . She was very personal and knew exactly what type of dress I was looking for. The other consultants that were working at the time were also super helpful and very supportive. The dresses here are absolutely beautiful!
I had such a great experience with One Enchanted Evening towards finding my dream wedding dress and accessories! I had the pleasure of being introduced to Kim as my sales associate. She is so devoted to doing her job and keeping everyone comfortable and satisfied. I highly recommend One Enchanted Evening!!!
thank you!
Well, I’ve been putting off doing this hoping One Enchanted Evening in Zelienople would make things right. However, they have disappointed me! While every other person/vendor involved in planning Rachel’s wedding was beyond professional and very kind and accommodating, I am very irritated with them. At their suggestion, we purchased a slip for the sole purpose of avoiding having to get it hemmed. Being caught up in seeing her with her dress on, we forgot about the slip and they neglected to get it out of the bag where it was with her dress. The seamstress then altered the dress and the slip was no longer needed. Instead of refunding any money to us for the slip or alterations, the manager chose to argue and place blame on me. When I asked to speak to the owner, she/he was too “busy” to make a call back to me!! Poor business all around!! Please find another store to buy your prom or wedding dresses! There are a lot of options out there! Don’t go through what we did!!
I worked with Kim at One Enchanted Evening and she was wonderful! When I went in with all of my ideas in my head, she understood my thoughts and found some beautiful gowns. I am an indecisive bride and had no expectation of ordering a dress that day, however, I found the one I loved and said yes! Kim even brought out champagne to celebrate! I never felt rushed during my time there and appreciated that Kim gave me her honest feedback. I would highly recommend going to One Enchanted Evening for your bridal gown!
I had a wonderful experience with One Enchanted Evening! I walked in on a Thursday morning in June looking for my bridal gown. I had a "dress to beat" in another salon that I had been eyeing up for the past couple of months, but that didn't bother my consultant one bit. In fact, I was looking for a satin/mikado fabric that I couldn't find ANYWHERE other than in the dress to beat, but OOE had a really wide selection which surprised me! They have a ton of other styles, too, but I was looking for something specific and was pleasantly surprised. I did not end up buying my dress here, but I would highly recommend coming. I found a lot of contenders that brought mom to tears - I was just stuck on “the one” I had already found. :) They have an extremely wide selection of dresses for all price points. I was looking around $1,000 and felt very comfortable. The only thing I wasn't happy with was the seating arrangements for my family - they sat to the side of me while I was in the dresses, so they had to get up and walk over each time. We were the only ones in the store so it wasn't a big deal, but I felt it was worth mentioning.
Our daughter purchased her wedding gown at One Enchanted Evening. The staff was so helpful and friendly, it was a breath of fresh air compared to the previous bridal shopping experience at the DB shop. When she fell in love with her dress and made the decision to purchase, the woman helping us was just as excited. The alteration experience was also fantastic, Dilya was very thoughtful and extremely talented. I would recommend OEE in a heartbeat.
My experience with Michelle was amazing she was so helpful and made me feel completely at ease. I made her job a little difficult by only wanting to wear black but she made it so easy for me. I would highly recommend it here and to also request her!
Becky is a pro! We walked into Prom chaos which was overwhelming... a second entrance would be a nice touch. Such a beautiful place overall. This was only my second time dress shopping and I loved every second of the experience. I felt like such a Queen. I said "Yes!" to this luxury shop, and the champange was a great touch! Thanks ladies! See ya in a few months. ❤️
Suzanne was great with my family, friends and myself. My first time I went I was a walk-in not looking to buy and they still gave me time and attention. I then scheduled an appointment and they had my dress waiting in the room for me when I arrived. Everyone is very personable and friendly. 10/10
I had a wonderful experience at OEE!! Becky was so kind, patient and understanding. I tried on a handful of gowns and I finally fond the one!! I really loved working with Becky and I would absolutely recommend her!!
My experience at One Enchanted Evening was very surprising because I am very picky. Michelle was wonderful at picking out dresses for me and I found my dream Dress. It was the most beautiful dress I have ever seen! I went in thinking it probably was a waste of time and every dress in there was amazing. Thank you Michelle for being so wonderful and very patient. This is the only store anyone needs to go to.
I had a wonderful experience at One Enchanted Evening. I described the style of dress I was looking for to Becky, and she ended up pulling the perfect dress for me. It was exactly what I had been searching for, and I'm extremely thankful that she was working with me that day. I was running late to my appointment because of the weather, however I never felt rushed. The employees actually stayed late to watch me say yes to the dress and that made me feel really special. Overall it was a great experience and I recommend One Enchanted Evening to any brides searching for their dream dress.
I had a horrible experience at another bridal salon before going to One Enchanted Evening. I was extremely nervous, and had little hope of finding a dress.
Becky was absolutely amazing to work with! She was very attentive, and listened closely to every detail I wanted in a gown. I imagined I'd try on many gowns this day, but to my surprise, Becky found me the most beautiful dress, after trying just 3. It was everything I could ever dream of. I highly recommend OEE, and I definitely recommend working with Becky (if possible)
The first question that I was asked when I was matched with a consultant was what my budget was. She assured me that they had many dresses that would fit my needs. the first dress that she chose for me was absolutely stunning and she had me wear it for 45 minutes while I and my bridal party fell in love, only to then inform me that it was $1,500 over my budget. She was extremely pushy for me to buy the dress and once I told her no because it was too expensive, she became extremely cold towards me. She told me that I couldn't afford what I wanted in a dress and only showed me dresses that were 14 sizes too big on me after that. She cut off any friendly conversation with us and offered minimal assistance. It seems that this place only cares about making a sale, which they more than likely would've if they had handled the situation differently. I would not recommend this shop to anyone.
I had an amazing experience at one enchanted evening! Michelle was amazing and was extremely helpful throughout the whole process! There are so many beautiful dresses to choose from, there is no way you could leave without finding the one! I am obsessed with my dress and cannot wait to wear it on my wedding day! Definitely worth making the trip!
Daughter found her dream senior prom gown!! Staff gave excellent individualized attention even though all dressing rooms were full with a girls waiting in line!! Thanks for the great service!!!
My bridal appointment was scheduled with Kim, and the entire experience was low-stress and enjoyable. Kim really listened to the types of styles I liked, and did not pressure me to make a decision. She was honest with what styles looked best on me, and her input was very helpful. I didn't plan to purchase a dress during my visit, but ended up falling in love with one of the dresses Kim selected and I couldn't be happier! They had a wide selection of dresses and price points. Definitely recommend!
This salon is absolutely beautiful! They have a wide variety of dresses! I had Kim and she was so sweet and really knew was she was doing! She made me feel super comfortable and beautiful! I love my dress that I purchased and I just tried it on for the first time and it is perfection!
Let me say my dress was 100% perfect for me. But the process after ordering the dress was a mess and so much more stressful on a bride then needed. Let me start this off by saying that this location has a really good and has a wide range of dresses. Everyone was very kind and patient with me when I was picking my dress. Kim was amazing as I tried on many dresses. I ended up falling in love with a Justine Alexander dress and getting it from this location. That is when it started to go down hill. I ordered my dress in December and it took way longer then needed to get in. Once it was in the store, it was not the size we ordered. We ordered it in a petite and it came in regular. Therefore, we were stuck paying for more alternations then expected. The salon said they would take care of us but if we are all being honest here they really didn’t. Fast forward to the alterations, Megan was amazing and I loved working with her. She was very patient and listened to my wants and needs as I was traveling to and from CO for my fittings. However, when I went to pick up my dress, many of the beads and applications where hanging off the dress and there were small holes in the train of the dress that were not there at my final fitting. Now keep in mind, when you go to pick up your dress a day before your wedding, it’s suppose to be steamed and perfect, so that was very overwhelming for a bride. When we addressed the problem with management, they said at first come back tomorrow.....hmmm my wedding is tomorrow. When we said we need the dress now, the manger seemed annoyed and asked if we could have someone come back at the end of the day to pick up the dress. No, not after this mess, we wanted it fixed now so i could confirm it was perfect. Needless to say I think it’s a management issue and not employees at the location. When we asked what they are going to do to make it right, they asked us to come back in a hour. After coming back in the store, they did fix the dress and it was perfect for my big day, other than a small hole that they said they couldn’t fix. My mother asked the manager what they were going to do to make this whole process right, she just said “I don’t know what I don’t know” meaning she didn’t understand how this happened regarding the small holes and beads hanging off. As a manger of a bridal salon, that is your job to know. After a talk with her at the salon that wasn’t going anywhere, she said i will call you to talk about making it right. We never received any sort of call or even a sorry to follow up. Anyway, the whole process was way more stressful then needed. I wouldn’t recommended this salon for anyone mostly due to how stressful the process was. I loved Kim and Megan but in general it was a bad over all experience.
They really only care about making the sale and not how it effects you. I fell in love with a Justin Alexander only to find out after trying it on for the second time that it was double my budget! Every other dress we pulled was under budget, so i thought we were on the same page. But after she hyped it up for a while and let me try on all the veils and things with it, she dropped the price and expected us to just figure out how to pay then and there. It was ridiculous. I left completely deflated and was clear we wouldn’t be buying the dress, but she called back a couple weeks later to see if i wanted to come back—what? They focus on the sale and not the buyer was outrageous. Even if i could afford the dress now I wouldn’t go back and give them my business.
I can’t believe there are so many negative reviews! OEE was the first and only bridal salon that I visited when searching for my wedding dress. I had two other appointments scheduled, but I canceled them after finding my dream dress as OEE. I brought in pictures of what I wanted to look like on my wedding day, and they helped me find exactly what I wanted. They allowed me to voice my opinion, but the dress I ended up picking was one my consultant picked for me based on what she thought would look good on me. They know what they are doing, and are very good at helping to streamline the process. I ended up picking the third dress I tried on, but they let me try on 4-5 more just so I could be sure. Once I picked my dress, they had champagne ready for my family and I and helped us celebrate. I did not feel rushed, and everyone in the shop complimented me while in my dress. Overall, I felt like a princess while I was there, which made the experience very special! I would highly recommend this bridal store!!
My dress was beautiful and the alterations done on it were fantastic. However, if you're looking for the bridal experience when shopping for a dress, you won't get it here. The staff really doesn't care for you unless they can tell or you look like you're spending a lot of money. They don't remember your name, they rush you in and out, you don't have a dedicated podium when you try on your dress.. save your time and commute, and just go to bridal beginnings.
I ended up buying my gown here off the rack on my very 1st outing. The gedes Maggie Sorento Gedes gown was on clearance and everything I was looking for. For under 1k, I couldn’t pass it up. Delia (sp?) did the alternations and knocked it our of the park, with insane attention to detail and supreme craftsmanship. Everyone said the gown looked like it was made for me, and let me tell you that was all Delia. Highly recommend!
I love one enchanted evening!!! The girls that work there are very sweet and helpful! They helped me find my perfect dress, veil and accessories. They were super patient and made me feel comfortable through the whole process. I highly recommend them to anyone looking.
My experience with Becky was amazing. I came in with no hopes of finding a dress, and I loved every single one I tried on. To my surprise, we bought my dress that night, and I am so in love with it. The variety of dresses for every body type and budget is amazing. Becky was so helpful and kind and made my expiereice wonderful. I would definitely recommend going here.
This was the second bridal shop that I visited and I was super impressed by the service and attentiveness of my bridal consultant. She was so patient, helpful, and really listened to what I wanted. Most importantly, she helped me say yes to my dream dress! I can't wait to walk down the aisle next year!
I cannot even begin to describe my experience at One Enchanted Evening! It was absolutely amazing! I had Kim who went above and BEYOND to make this experience a memorable one. Not only did Kim make me feel comfortable, but she made me feel beautiful! She was super fun to work with and helped with picking my dress! After picking my dress, I had some of my bridesmaids with me and they were able to try on some styles which made me so happy! I would highly suggest everyone who is getting married to check out One Enchanted Evening! They had so many dresses to choose from and so many sizes. I was a little hesitant to even go dress shoppinh because I am considered a plus size woman (size 18) and Kim made me feel beautiful and did not make me squeeze into any of the dresses and I cannot thank her enough for that! You will not be disappointed at all! Thank you to Kim and to the staff of One Enchanted Evening for making this an unforgettable experience!
I had a really good experience with this shop. I did end up purchasing my dress here, I would just recommend keeping tabs on them as they do so much business and I was purchasing my gown around prom season that its easy for things to slip through the cracks. But they have an amazing selection of gowns, the bridal department is helpful, and alterations were exquisite.
I couldn't have had a better experience! Becky, my consultant was absolutely fantastic. I arrived having no clue what I wanted. She took the time to help me narrow it down to the perfect dress! I would highly recommend One Enchanted evening to anyone!
I had an amazing experience with One Enchanted Evening! Becky was my bridal consultant and she was awesome. She knew exactly what I was looking for and was able to quickly navigate their massive selection to find my style. I found my dream dress after trying on only 4 others! The dress was ordered that day and came in even early than they estimated! I highly recommend checking them out.
My bridal experience with Michelle was amazing!! She did an excellent job allowing me to try on a variety of fits, designers, and styles so that I could narrow down what I wanted to find in THE dress for me. She gave great advice throughout and reminded me to think of what my fiance would be wearing (military dress blues), the venue, and surroundings on my big day so I could fully picture myself in the dress. I was lucky enough to find an amazing dress and am so excited to continue wedding planning with the perfect dress!
I ultimately didn't end up purchasing my dress here as I found another that was "the one" for me, but I did want to write a review to express what a great experience I had! We worked with Michelle C., and she was AMAZING. We had the whole salon to ourselves, and she was extremely helpful and so fun to spend our day with. I was super nervous going into my appointment as it was the first place I went to try on bridal gowns, and she made the experience a very relaxing, positive one. We had a ton of fun in this salon, and it was such a beautiful salon. A great selection and makes you feel like you are truly having that special experience. Thank you Michelle & one Enchanted Evening!
I had a fantastic experience at One Enchanted Evening! Kim helped me find my dress, which I love! I cannot say enough good things about Kim. She is professional, bubbly, and so knowledgeable of the styles/designers. I told her all the key-words of things I liked in a dress, and she was able to find so many gowns that met my vision. Not only did I love the dress, but my family did too! I'll be back for my bridesmaid dresses!
I saw an advertisement that One Enchanted Evening was participating in the “national bridal sale event,” so I booked an appointment. I had a slight idea of what I wanted my wedding gown to look like, but not really. I was scheduled with the bridal consultant Becky. She has been helping brides find gowns for 30+ years! Becky started at the sales rack as per my request, as I was hoping to find a good deal! The very first dress she picked for me to try on ended up being the winner! After only talking to me for a short time and looking at my figure, she knew what style of dress would be best for me. She was so right!! She was wonderful to work with! She had me try on 10+ other dresses to see different materials, styles, colors then encouraged me to try on the first dress again. As soon as I put it on for the second time, I knew for sure that I had found the perfect dress for me. I am thankful to Becky for being so helpful, patient, calm, and accommodating. She was even respectful to my budget. I highly recommend shopping at OEE!
This was my second place looking for a dress, and I had a way better experience than the first place I went. I am VERY PICKY, and I had this idea in my head of exactly what I wanted. After my first appt elsewhere, I was convinced I'd never find it and have to settle on something. My consultant at one enchanted evening was soooo nice, she kept pulling more and more things for me being mostly within the perfect dress that I pictured, but slightly different. The one I ended up trying wasn't exactly what I wanted, there was a part in the front that I just wanted to be slightly different then it would be perfect! They assured me that the seamstresses were amazing and could do anything I wanted so I somewhat nervously bought it. My first fitting appointment, my seamstress Dilly was AMAZING, just like they said. She said there would be no issue fixing the front like I wanted, and also picked out all these other things I didn't even think of that she could adjust for me. The second fitting was PERFECT, everything was exactly as she said it would be, maybe even better! My dress looked amazing on my wedding day, everyone complemented how beautiful it was. I highly recommend shopping here, they have a great selection, great staff (although gets a little busy on weekend days and during prom season of course) but my whole experience was good from beginning to end!
Amazing experience! Staff was so helpful and the quality of designers and dresses here was perfect! I couldn’t have asked for a better experience when searching for my wedding gown! I knew instantly walking into the store that I wouldn’t have to look anywhere else.
I absolutely loved this One Enchanted Evening. It was the first and last bridal shop I stopped at. Kim was amazing and knew exactly what to put me in. I am so thankful to have gone to the perfect place to find a dress! 😊