About this vendor
. . . because you love your gown!
Orange Restoration Labs is a wedding dress restoration company located in Orange, CT.
Orange Restoration Labs offers very special care for your new wedding gown or for your vintage wedding gown. When your wedding gown is clean, we invite you to come and personally inspect your wedding gown before it is packed for travel or preserved in completely acid-free, museum-quality materials. Our award-winning wedding gown preservations include a window that is acid-free as well as white gloves for safe handling of your wedding gown, and we offset all carbon emissions, so your wedding gown preservation is a green wedding gown preservation, too. You can trust Orange Restoration Labs' written international guarantee--no yellowing or caramelized sugar stains--and we press your wedding gown at no charge when it is to be used again. Vintage wedding gowns, vintage wedding veils, and family christening gowns beautifully restored. Uniforms, too. Endorsed by the Association of Bridal Consultants. Call us today for an appointment to give your wedding gown the care your wedding gown deserves.
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Business Attributes
- Black-owned Business
Fashion Services
- Dry Cleaning & Preservation
Awards and Affiliations
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5
out of 5.0145 reviews
Review Summary
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Orange Restoration Labs receives glowing reviews for their exceptional gown cleaning and restoration services. Customers express gratitude for the team's expertise in revitalizing vintage wedding gowns, with comments highlighting the transformation of dirty, damaged gowns into pristine, like-new garments, preserving family heirlooms for future generations. The professional and careful handling of delicate fabrics, intricate beadwork, and lace receives high praise. Reviewers appreciate the thorough restoration process and excellent customer service, recommending Orange Restoration Labs for all gown preservation needs.- Top reviews
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Wow. I am absolutely blown away. I ended up needing to purchase a sample gown because of an issue with my original gown with only a month to go before my wedding. The sample was very dirty with yellow stains under the armpits, dirt marks along the bottom of the dress and stains/indentations from all the times girls were clipped into the back of the dress. I brought my sample gown to Ernest at Orange Restoration Lab a week before my wedding in Europe and they completely revitalized my dress and turned it around so quickly. I was in shock when I opened the garment bag. My dress looked brand new - you would NEVER know it was a sample and certainly didn't look like it had ever been tried on before. I am so grateful to this team who did such great work on my dress. I am home from my wedding and bringing my dress to Orange Restoration Labs straight away to clean and preserve!! Thank you so much Ernest and team - you guys are amazing. Highly highly recommend!!
Norwalk truly has a gem of a business called Orange Restoration Labs! I came across this company from a google search after my local/trusted neighborhood cleaners frankly let me know that my mom’s vintage wedding gown worn circa 1981 would need particular care since the fabric is fragile and likely will not tolerate a regular cleaning process.
I emailed ORL and Ernst responded promptly that same day and we were able to talk via phone & schedule my consultation appointment. I brought my mom with me at the consultation's and Ernst was very professional and handled my mom’s spit fire questions with compassion and ease (clearly understanding the sentiment driving some of her inquiries). Once my mom was at ease that I brought her gown to the right place, I left the precious heirloom of a gown in the care of Ernst and his team. Communication was very good throughout the process despite my gown being serviced during peak wedding season.
Prior to pick up I got before and after photos of my gown, they restored both pearl beads on the gown as well as the entire gown to its original white color! My mom was speechless when I showed her the photos. Scope of work also included fixing the dropped lining of the dress and then preserving it in their acid free box. Ernst and team did an excellent job in restoring my vintage gown to its original glory! It was such a joy for me to see how beautiful the dress is/was when my mom wore it approaching close to 40yrs ago and look forward to giving it another tour down the aisle on my special day. I definitely recommend this business establishment, and it is definitely worth the investment and drive from Westchester, NY.
Thank you Ernst and the entire ORL team, you are appreciated and are truly experts and I appreciated how enthusiastic and the joy you all have providing such a unique and needed service! You made this process a breeze for me. All the best!
The team and management of this business is superb! I have an elegant beaded dress from an Aunt who wore this dress in 1928. She gave it to me 50 years ago to lend to a major department store for a model to wear in a fashion show and I have had It ever since. They lovingly restored the tarnished beads back to their bright silver color and a fixed any that were loose. They cleaned and preserved a treasured family heirloom with masterful care and notified me through every process.
I am very happy with the services provided and the excellent management and staff team.
Any questions?
I had bug damage on my best coat which has a fur collar and cuffs. I brought it to the fur cleaner and when it came back the fur looked good and the coat itself made of very fine wool was horribly damaged . The fabric blend has some angora in it and the fur cleaner was so aggressive and incompetent with the coat that the fabric was coming off the coat as clumps of lint at a rate that the coat would be threadbare in the near future . It was irreparably damaged or so I thought. Being a person who loves fashion I was
devastated and inconsolable.
I then took the coat to Ernst at Orange Restoration and he and his team restored the coat to its original state. It was a
Miracle how it looked…. Just like a brand new coat!!! It’s perfect. No more shedding and the fabric looks as fine and delicate as when I first bought it! I have never seen such an amazing restoration and trust Ernst with anything I may need help with. He has also cleaned many of my leather jackets and skirts, etc as well as gowns and dresses with delicate lace and beading to perfection.
I feel so blessed that I found Ernst and his team and can feel so safe with the care of my fine special needs items. With much gratitude always!! Anne Carbone
Response from the Vendor on 05/28/2024
Thank you so much for the incredibly kind words! Nothing makes us happier than when we can restore a piece to its original beauty.
As a sample wedding gown shop, we use Orange Restoration Labs frequently for wedding gown cleanings. They always do an amazing job with cleaning the dresses. I've seen them make gowns spotless that I wasn't sure could even be cleaned.
Not only are they impeccable in their cleaning service, but their customer service is unmatched. Ernst is incredibly personable and professional. He is always quick to get back in touch if there's ever a time he isn't available to talk.
I would recommend Orange Restoration Labs to any bridal store or any individual looking to have their event wear cleaned.
- The Sample Shoppe
Response from the Vendor on 05/02/2024
Thank you so much! Ernst truly does take customer service to the next level. he will be so happy to hear his hard work recognized. We love working with you!
I can’t say what an amazing job they did on my daughters bridal gown. Even if you have something at home that you can’t get cleaned, they can get anything out.
Response from the Vendor on 04/23/2024
Thank you for taking the time to leave a review, Corrie! We are honored to be able to work on your daughter's gown!
Orange restoration labs team are very professional, easy to work with , everyone should go there to clean and preserve their wedding gowns, very good services.
Response from the Vendor on 04/23/2024
Thank you so much for your kind words! We love being able to preserve the special memories!
I am absolutely blown away by the work Orange Restoration Labs did on my absolutely filthy gown. I had walked through mud and water, slipped on wet rocks, climbed a fence, hiked through fields, and dragged it along the floor of a bar. So needless to say, the bottom of my gown was pitch black.
I got my gown back and it looks brand new. I am so impressed with the work they did and I'll definitely be referring them to all of my friends!!
Response from the Vendor on 01/03/2024
Thank you so much, Naomi! We love it when our brides are happy with the results, and appreciate you taking the time to leave a review.
Orange Restoration Labs took our antique Irish lace veil that had been worn by 3 generations and removed the stains and fixed all the holes. It truly looked perfect and my daughter was able to be the first of the 4th generation to wear it. They saved a family heirloom and were reasonable and responsive through the entire journey. I can't recommend them highly enough
Orange Restorations were so professional and easy to work with. My dress was almost black on the bottom and came back looking like new.
I had an awesome experience with my dress.
Special thanks to Tanise she was superb.
My dress locked beautiful on my wedding day cleaning and restoration was perfect.
My experience with Orange Restoration Labs was fantastic. I was terribly nervous about sending my wedding dress in to be cleaned and preserved, and I considered not doing it at all. The gentleman helping me was very polite and even gave me a tour of the entire facility including the actual preservation process. I am extremely thrilled with the way my dress came out and very pleased with my experience. I will definitely be recommending your services to my family and friends!
Orange Restoration Labs took the lace from my mother's wedding gown, which had turned brown with aging, and restored it to ivory. It was remarkable! The lace now is usable and in great condition!
Ellen did a wonderful job making sure my needs were met. Someone came to pick up my dress at my home (which was an hour away) and they rush cleaned my dress because I found a seamstress who would only do it in a certain time frame. I was so grateful for their willingness to do this! They made sure the process was stress free which was so important for me as I was planning a wedding in only a few months!
Sally is *wonderful*! She is incredibly knowledgeable about textile restoration (it's actually super interesting--thanks for the anecdotes, Sally!) and was able to tell us more about my 150 year old heirloom veil than I would have ever thought possible just by looking at it. She fully restored and cleaned the veil, and it looks beautiful--it's much whiter than before, but it still looks like an antique. Sally is very accessible and it was a joy working with her. Can’t recommend her enough, especially if you need specialized help with an antique.
Response from the Vendor on 05/18/2022
Thank you, Emily, for your very kind review. It was truly my pleasure to work with such a lovely veil, one of the two or three nicest I have seen in thirty some years. And it will be such fun to see what gown you choose to pair with it!
Sally is a sweetheart and did a BEAUTIFUL job on my wedding dress! It was SO dirty, etc from my destination wedding but Sally made it as if it was never worn. She was extremely meticulous in her work and was a true pleasure. Thank you Sally!
Response from the Vendor on 10/01/2021
Great that you had so much fun! When I see a very clean dress, I worry the bride did not have fun. I was not worried about you. :)
Sally did such an amazing job with my dress. I was a little nervous to have it persevered for fear it would cause discoloration in my dress. I could not have been more wrong. When I picked up my dress, it look liked it had never been worn! I got emotional seeing it so perfect again. Sally did SUCH an amazing job and I cannot imagine bringing my dress anywhere else! Take your dress here, you will NOT regret it!
Response from the Vendor on 09/21/2021
Such a lovely gown, Lindsay! Not surprising you did some research before making your choice of a preservationist. Delighted you were pleased!
Sally did an absolutely amazing job restoring my grandmother's wedding dress. The dress was from 1950 and quite yellow after 70 years in the attic. When I showed my grandmother the dress she was amazed that it looked practically brand new. Sally also gave me an excellent recommendation for tailoring the dress in my area of Massachusetts. Thank you to Sally for making me feel great on my wedding day and allowing me to have such a special moment with my grandma and family.
Response from the Vendor on 09/21/2021
Loved the video of your grandmother seeing you in her dress! Thanks so much for sharing! Delighted to be of help--and I knew your would be pleased with Michael, too.
My daughter decided to wear her grandmother's wedding gown. It was not properly stored and had yellowed. Sally did an amazing job whitening it, along with the headpiece. She was a pleasure to work with, she put me right at ease. I never doubted that my mom's very old, delicate gown, was in good hands! Thank you Sally!
Response from the Vendor on 08/26/2021
So happy you were pleased--and an honor to help your daughter make her wish to wear a very special gown come true!
A pleasure working with Sally! I had actually worn my wedding dress when my husband and I decided to get married anyway when our 2020 wedding was postponed. I had walked all around Newport with the dress and it had so many scuff marks, sweat stains and even a few make-up stains. The worst part-- I waited nearly a year before taking it to Sally because I was so nervous about cost and afraid of hearing bad news. Finally-- because I am getting ready for my wedding this September, with all of our guests, I took it to her and she immediately put me at ease. Told me that all those scuff, sweat and make-up stains were nothing and she would have my dress ready for me to wear again in no time. Literally! Less than a week and I did not even pay or need rush service. The price was so affordable too! I walked away kicking myself for not taking care of my dress sooner.
Response from the Vendor on 07/22/2021
No worries. We were happy to help. No self-kicking allowed! And thank you so much for taking the time to write a review, which is much appreciated.
I had the pleasure of giving my daughters wedding dress to Sally for cleaning and preservation. I felt completely at ease and comforted about the process of cleaning & caring for my daughters dress. I am a seamstress and I did all the alterations for my daughters dress so it was personal to me. Sally was magnificent in her explanation of the process and her knowledge of cleaning such a precious item. I also loved the fact that her process included consideration for the environmental impact of dry cleaning. I need to find the baptism dresses so you can care for them in the same way. Please keep doing this as I have 2 more daughters left to marry. Thank you
Response from the Vendor on 07/22/2021
Thank you for your very kind review. Lucky your daughter had you for her alterations. Such a complicated lace pattern is difficult to alter, and I would never have know the gown had been altered. Beautiful job. And do find the baby dresses....
They are my favorites!
We had the luck of rain on our wedding day! I had overlooked finding someone to clean my wedding dress as part of my planning process. After our wedding I rushed to read many articles about the dos and donts of wedding dress cleaning and preservation and almost settled and took my dress to a small local dry cleaners when I found Sally at Orange Restoration Labs. I was hesitant because all the reviews were good and I wondered if she was too good to be true! I just picked up my gown today and when I tell you I was in shock, I mean it…The gown looked brand new! You would never in a million years guess that we had a rainy & muddy wedding. If rain on your wedding day brings you luck, then my luck brought me to Sally who was not only very knowledgeable and professional, but an absolute pleasure to work with! I can’t say enough good things about my experience. I drove about an hour to her on a whim and I would drive further knowing what I know now! She offered to add my veil when I forgot it at drop off because when you go back for pick up she shows you how clean the dress is and then does a beautiful job boxing it up right in front of you. She even gave our four year old son a kid’s rocking chair from her home that she didn’t use anymore! I would recommend her over and over again to anyone who asks! Thank you so much Sally! I can’t wait to pass this dress on to our daughter one day.
Response from the Vendor on 07/20/2021
As I said when you were here, if you do not want your gown to be clean, you should not bring it to me. Seriously, I am delighted you are pleased, and it is my good luck to have met you. Your son is a charmer. All best wishes for the new bab...
y-to-be.
Orange Restoration Labs was absolutely incredible. Sally is very knowledgeable about the process, very friendly and flexible to work with. Driving down from Boston to watch my pristine dress being carefully packaged was completely worth it! Knowing that my wedding gown is well preserved for many years to come put me at ease. I have already recommended her to many friends! Thank you Sally and Orange Restoration Labs!
Response from the Vendor on 07/12/2021
Truly my pleasure to care for your very lovely gown. And I do appreciate your very kind review!
Highly recommend Orange Restoration Labs to clean & preserve wedding gowns (or really any type of garments!). Sally is so kind, professional and really knowledgable about the process. After the cleaning process was complete, my wedding gown looks brand new! The feeling is priceless knowing my gown is well preserved for many years to come. Thank you Sally!
Response from the Vendor on 05/11/2021
Thanks very much for your kind review, and I am delighted you are pleased with your beautiful Modern Trousseau gown. Classic gown!
“Wow” and “Thank You” times two! When my oldest daughter was married in 2008, we unfortunately overlooked cleaning and preserving her gorgeous wedding gown. It’s grass, sand, ocean and dance floor stains documented a beautiful and fun filled event. These were well “set” when she modeled her dress for her children this fall, prompting much delayed attention. I remembered that there was a well-respected restoration facility nearby. Sally, from Orange Restoration Labs, worked her magic and the gown was restored to its pristine condition and preserved in its storage/display box. This was wrapped in RED paper and placed under the Christmas tree as a surprise for my daughter. When opened Christmas morning, we noticed that water from the tree stand had soaked and stained the box red! Sally (and my daughter) appreciated almost invisible water stains on the well protected dress and lovingly RECLEANED and repacked the dress!
I give FIVE STARS (times two) to Orange Restoration Labs for quality, professionalism and service!
Kathleen Bober-Sorcinelli
Orange, CT.
Response from the Vendor on 02/26/2021
What a story! We were happy to help--times two. It's a beautiful gown with classic lines, and it deserved special care. Just be sure not to store it in the attic, which is too hot, and definitely not in the basement. If a pipe in the baseme...
nt breaks, it is a law the water will find the gown, and this gown should rest for a while. :)
Absolutely stunned at how my mothers wedding dress turned out. It had been hanging in the attic for over 20 years before I brought it to Orange Restoration Labs and it looked absolutely brand new when the cleaning process was complete. I couldn't be more excited to get to wear my moms wedding dress on my big day :)
Response from the Vendor on 02/06/2021
Exciting to see your mother's gown come back to life! Beautiful embroidery.
Orange Restoration is did an amazing job at cleaning my dress. Sally and her staff are very knowledgeable, caring and honest people. The prices are also affordable. My gown had crystals and beading on it...some were missing and she replaced them for me. Amazing work! So happy I found this place.
Response from the Vendor on 01/12/2021
We, too, are happy you found us! Seriously, yours is a lovely dress, and it was a pleasure to work with you.
Search no further, Sally is amazing! My mother’s wedding gown had been hanging in the basement of my parent’s home for years. Yellowed with age, and a little neglect, I decided to take it home and do some research. I happened upon Orange Restoration Labs during an internet search. I was impressed by all of the accolades and awards and was even more surprised to see that Sally was located right around the corner. Sally’s knowledge and expertise was apparent. My mother’s dress of lace and tulle, worn in 1957, was restored to its full beauty. Not only was the color of the gown restored, Sally was able to remove sugar stains, rust left from the metal button loops, and replace the missing buttons with extras found on the gloves. When finished, the dress was presented to us to view before it was lovingly placed in a box for preservation. Although my mother has passed, my father came with us to see the gown. The look on his face as he saw the wedding gown was priceless. Thank you Sally for transforming this gown to its original beauty. We will treasure it!
Response from the Vendor on 08/26/2020
So glad you brought your father. It was a very special moment!
I recently had my wedding dress preserved by Sally, and had an extremely positive experience. Due to a rainy wedding day, the bottom inch of my lace dress was covered in mud. I also had a large rip in the middle of my train that I was concerned could not be repaired. However when I went to pick up the dress, it was better than new! Sally was very kind, and working with her was an absolute pleasure. I would highly recommend her.
Response from the Vendor on 08/25/2020
So kind of you to write a review! No one is busier than a someone in a medical residency program, and I do appreciate your review!
Sally is amazing. I have a family wedding dress I was desperate to wear but it had yellowed in spots and was overall filthy. A bridal shop in the area recommended Orange Restoration Labs. Sally was able to remove all the yellowing and cleaned the dress so beautifully - it looks like a new dress. The care Sally shows not only to the dresses and veils she works with but also to her clients made this entire process a dream. I will be able to wear the dress I fell in love with and Sally will definitely be there in my heart on my wedding day.
Response from the Vendor on 08/25/2020
Loved working with you. Such happiness when you can wear a family treasure!
I gave Sally my children's christening gown that was made from my grandmothers wedding gown. To say it is dear to me would be an understatement. The material the gown is made of is 90 years old. When I went to meet her she knew immediately the age of the fabric , that certainly put my mind at ease. When I got it back I was so amazed I cried it was beyond what I ever dreamed it could look like. I was able to see what it was like when my grandma wore it all those years ago. She also did the hat that she wore it to was perfect. Since I have also brought her my own Christening outfit and other things as well. If you ever have anything you cherish and it needs restoration don’t hesitate to bring it to Orange Restoration , not only will you not be sorry you will be beyond thrilled . So happy I did.
Response from the Vendor on 04/16/2020
The hat is such a lovely combination of satin and eyelet. It's wonderful to see this set back together again. Thanks for much for trusting us with such precious things.
Sally did such a wonderful job preserving my wedding gown! I stayed to watch her wrap my gown and she did it with such precise care like she was wrapping her own. I would highly recommend her services if anyone is looking to preserve their wedding gown for a life time. Thanks sally!
Response from the Vendor on 02/24/2020
So glad you are pleased. Such a pretty dress deserves precise care!
Sally was recommended by a friend for gown cleaning and preservation. She did a wonderful job; my gown looks brand new after she was through with it - no trace of sweat or dirt I had gotten on it during my wedding day. Sally took her time explaining her services on my initial visit, and allowed time to inspect the gown before hand-packaging it in front of me. I am very pleased with my professional experience and highly recommend this vendor
Response from the Vendor on 01/31/2020
Such a pretty dress and such fun to work with you. Thanks for trusting us with your gown!
Sally is amazing. Her home is welcoming and her attention to detail is unlike anything I’ve ever seen. She transformed my Grandma’s 60+ year old, yellowed wedding dress into the princess gown I always dreamt of being married in. You’d be missing out by not having your dress handled by Sally.
Response from the Vendor on 01/28/2020
Although brides come to my home with their gowns, we actually treat them at my plant where we process thousands each year. However, fragile vintage gowns such as yours are done completely by hand, and I am delighted you are pleased with what w...
e did. So special that it was made in Italy for your grandmother--and I love your rose-gold ring!
I found Sally on Yelp and was able to bring my Maggie Sottero fit and flare gown in that day. To my surprise she had many awards lined up! We took a look at the cleaning and mending that needed to be taken care of. I had the option to have it boxed for preservation. Upon pickup my Maggie was ready and hanging for inspection. I am quite certain it was even more beautiful than when I wore it! Sally did a wonderful job cleaning and mending the three spots where the lace ripped. She is so sweet and takes care of everything, there is no need to worry with Sally!
Response from the Vendor on 12/17/2019
Lovely pale pink gown--wonderful color for you!
I entrusted Sally Conant with a two-piece family christening gown handmade by my grandmother in 1920. It was used for my father and his six siblings, my sister and me, and my two children. When my first grandchild was born in 2004, I brought the limp, discolored gown to Sally to see if it could be restored. What a miracle worker she is!!! The christening gown was like new: pure white, stitched where needed, ironed, on a hangar, ready to use.
I have returned the gown to Sally for refreshing with the birth of each grandchild, most recently in September.
Sally is the consummate professional!
Response from the Vendor on 11/10/2019
Thanks very much! You know I love working with christening gowns. So special to help maintain a family's history.
Sally did a fantastic job with my wedding gown! I took my gown over to Orange Restoration Labs almost a year after my wedding and they were able to remove every stain! It was cleaned and boxed beautifully. I would definitely recommend Sally and her team!
Response from the Vendor on 09/24/2019
Thanks so much for such a nice review! Your gown was a little challenging, but we know there are a lot of other things that come up right after the wedding that make it easy to postpone gown care. Other brides have waited much longer. :)
Sally did an incredible job on my daughter’s bridal gown. As she packed it, I could see her loving, meticulous hands at work. I even brought her my thirty-year old wedding dress which she re-packaged beautifully at a very reasonable price. I would highly recommend Sally with your most precious clothing.
Response from the Vendor on 09/10/2019
I so appreciate your review. Absolutely loved your gown and very much enjoyed meeting you as well!
Sally and Orange Restoration Labs did a fantastic job in cleaning my grandmothers wedding dress from the 1940s! She took special care with it and I was so pleased with the results (so was my dad). Sally was very kind and professional as well, and it was interesting to hear her extensive knowledge on the subject of gowns. I would highly recommend using Orange Restoration Labs!
Response from the Vendor on 08/24/2019
Lovely gown and phenomenal train! Wonderful to hear you dad was pleased, too. After all he saw it at its first wedding. Best wishes for a perfect day!
I'm so glad I took my dress to Sally! I didn't want to take my dress to a random dry cleaner and I found Sally via Google and was impressed her reviews. (there's good reason for those!)
My dress was very ornate with lace and beading and went through two cleanings (we had 3 receptions/celebrations)-- each came out immaculate. After the final cleaning I had the dress preserved and Sally informed me how to care for it. She's incredibly knowledgeable, accommodating, and her prices are competitive.
I wouldn't go anywhere else. Your dress is in excellent hands.
Response from the Vendor on 06/05/2019
Lucky you to have so many chances to wear your gown! Happy we could help.
Outstanding! Hats off to Sally for the fantastic job she did restoring my grandmother's wedding gown. I was a little hesitant sending my grandmother's dress to someone I did not know, but after reading her reviews and speaking to her on the phone, she reassured me my her gown from 1929 was in good hands. She explained the process of single gown cleaning by hand and the care given to each garment. She replaced all buttons which were gone and more than likely used on some other garment during the Depression Era of the '30's. She also explained the history of the original wax orange blossoms on my grandmother's veil. (Which I was unaware meant fertility) We no longer had my grandmother's veil after all these years, but Sally could tell from the pictures I sent her the history of orange blossoms. I was very impressed with her knowledge and history of fabrics and traditions. I would highly recommend Sally and her company. I may even end up sending her my First Communion dress to clean and preserve. Well done!
Response from the Vendor on 05/06/2019
Thanks so much! This dress was a joy!
I spent a great deal of time researching wedding veil restoration and was impressed by the reviews and credentials of Sally L. Conant Ph.D and Orange Restoration Labs, Orange, CT. After an informative discussion with Sally I sent her a neglected, crispy tan Brussels Princess Lace cathedral veil and the bride’s great grandmother’s one hundred and two year old lace edged wedding handkerchief. Both were returned repaired, soft and glowing white ready for a daughter’s June 2019 wedding day.
I appreciate Sally’s knowledge and skill and we will certainly send the gown and veil to Orange Restoration Labs for any needed restoring and preservation post June wedding.
Response from the Vendor on 04/30/2019
You are so kind! I love working with such treasured family heirlooms!
Sally was wonderful to work with. I purchased my gown at a consignment shop that had some beading to be fixed along with some other things. My gown came back as I left except it was absolutely pristine. I had no idea my dress could shimmer as it does when I went to pick it up. I was in absolute awe that my second hand dress could look so beautiful and brand new. I dropped my dress off at my sister's house and she took a peek at the gown. She was amazed at the cleanliness of the dress and its amazing shine. You would never know this dress came from a consignment shop. I'm so excited to wear this gown!
Response from the Vendor on 03/20/2019
Thank you, Veronica. The amazing part will be when you wear it because it is a perfect gown for you!
Had a great experience with Sally! I brought my gown in during a very busy season, and in just a couple months, my dress looked brand new! She packed it away so carefully. She is also part of an association that ensures your dress be pressed for free and also will clean for $100, no matter when or where you are in the country! Very good experience, and will be referring her to my other newlywed friends. ☺️
Response from the Vendor on 01/15/2019
So happy you were pleased. Just to clarify, we have members in ten countries, and we all guarantee each other's work. That includes pressing your gown at any time at no cost.to you. The $100 charge you mention is for brides who have come to ...
Orange Restoration Labs and would like to put on their gowns for a special occasion but worry about repacking the gown properly. If they bring back the preservation packaging, we will re-do the preservation for $100.
I thoroughouly researched cleaning and preserving services in Connecticut online. I found that many of the chain dry cleaners had poor reviews and results. I could not trust my dress with them. Then I came across Orange Restoration Labs.
My dress had dirt stains on it from being outside for our photos along with being in a barn for our reception. Once I picked my dress up, it looked good as new! Sally was so careful in wrapping it methodically in tissue paper in the special box.
She also was very friendly and easy to talk to. The drop off and pick up location is at their house in a residential area giving it a cozy, homey feel - don't be sketched out, she is very nice and trustworthy.
I will refer Sally and Orange Restoration Labs to all my friends who are soon to be married.
Response from the Vendor on 01/03/2019
So pleased you are happy with your gown and very much appreciate your review! Loved all the V's, especially the ones on the side of your gown!
I was referred to Orange Restoration Labs by The Plumed Serpent Bridal Shop in Westport, CT. Sally was very professional & accommodating , and her company has been cleaning bridal gowns for 30 years. She did an exceptional job on my daughter's gown! She got every stain out, and it looked just as pristine as the day my daughter wore it on her wedding day. I would highly recommend Orange Restoration Labs !
Response from the Vendor on 11/18/2018
Very much enjoyed working with you, and I do so appreciate your very kind review.
My mom worked with Sally to preserve my gown and veil and she could not say enough great things about Orange Restoration Lab! Sally was very understanding, helpful, professional, and flexible!
Response from the Vendor on 11/10/2018
Wonderful working with a mom who truly cares! Lucky you!
Sally does absolutely incredible work! I bought a Monique Lhuillier 2 piece couture gown made completely of silk, as a sample. The dress came back to life in her care! She was so careful to protect the details of the bodice which included hundreds of hand cut silk layered flowers, beaded with crystal and pearl. Her prices were very reasonable for such a task and the extra work required. I plan to bring her my gown for restoration as well. I happily traveled over an hour each way to bring her my dress, and then pick it up. There is no one else in the area (trust me I did the research) I would entrust a specialty garment to.
Response from the Vendor on 10/24/2018
Such a beautiful gown! We look forward to seeing it again!
Sally was incredible! She was so easy to contact and work with when it came to my dress after my wedding. I brought my wedding dress and veil to her to be cleaned and preserved after reading her great reviews. She was fantastic when it came to scheduling drop off and pick up around what worked for me. I could not have been more pleased with how perfect my dress looked after being cleaned. Orange Restoration Labs does a fabulous job and I cannot recommend them enough to every bride that I talk with! Five stars is not enough for how great they are to work with.
Response from the Vendor on 08/13/2018
Loved the way your veil mirrored the light and airy look of your gown!
I was so happy to find Orange Restoration Labs to clean and preserve my wedding gown. Sally was great to work with and very kind. I highly recommend their services! Thank you again.
Response from the Vendor on 07/25/2018
Thanks very much. Truly my pleasure!
I was referred from the store I bought my gown from and I am glad I went with Sally. I live an hour away and she was very helpful with allowing my dress to hang out there for a little bit until I could make the drive. Really, truly fabulous customer service and a perfectly clean dress! I would recommend to anyone!
Response from the Vendor on 07/03/2018
Thanks, Alyssa! Easy to be nice to nice people!
I was thrilled with Sally's work! I wore my cousin's wedding dress with a rather long train and got married in the woods on a rainy weekend; needless to say, the dress got a little dirty... When I picked it up from Sally, it was perfectly clean and looked brand new! Not only is her work outstanding, but she is delightful! Highly, highly recommend!
Thanks, Sally!!
Response from the Vendor on 07/02/2018
Thanks very much for your lovely review! And I so envy your trip to Copenhagen to return the gown to your cousin!
I was so pleased to find Orange Restoration to clean and preserve my daughter-in-law's wedding dress. I had been considering dry cleaners and even shipping the dress away to a professional dry cleaner, but I was not comfortable with either one. I then discovered Orange Restoration and after speaking with Sally about the cleaning process, I was relieved to feel that I had found a place close by that I could trust. And, she did not disappoint. The dress looked so beautiful and Sally took great care in packaging it. Sally was easy to work with - making the whole process a pleasure. I am now going to bring my 46-year old wedding dress and veil to her to be restored and preserved. I definitely recommend Sally and Orange Restoration.
Response from the Vendor on 05/22/2018
So glad you were pleased! And I very much look forward to seeing your gown!
I highly recommend Sally of Orange Restoration. Sally is a kind professional. She takes the time that your wedding dress deserves. Sally has a keen eye and her attention to detail is amazing.She found a tear in my daughters wedding dress that none of the other cleaner's had noticed. Sally provided me with assistance to address the tear. She carefully cleaned and packed my daughters dress for preservation. Sally was referred to me by a friend and I will send all my friends to her. Sally is the BEST!
Response from the Vendor on 05/22/2018
Thank you very much. I am delighted we found the tear so that your seamstress could match the lace needed to cover it.
Amazing service! I have used her for my wedding dress, my son & daughter's baptism outfits & now my daughter’s communion dress. Quick to respond, very friendly, knowledgeable & helpful. Couldn’t wait to come pick up each item I have dropped off & see her package it. 👍
Response from the Vendor on 05/22/2018
Can't wait for the next event!
I was very pleased with the cleaning of my bridal dress. The attention to every detail in restoring my dress was impressive. The dress looked exactly like it did on my special day! I would highly recommend Orange Restoration Labs.
Response from the Vendor on 05/22/2018
Exactly the result for which we always strive.
I'm so glad I went to Orange Restoration! Sally was very sweet and professional, and I love how my gown came out. I would absolutely recommend to anyone.
Response from the Vendor on 05/22/2018
That's what counts--that you love your gown!
I wanted to wear my mother's wedding dress for my own wedding, but I was nervous to take the dress to a cleaners to restore it. After 35 years of sitting in a "preservation" box, the dress looked beige and smelled. In addition, there were these dark orange steins on the dress that my Mom didn't notice when she had the dress initially preserved. Sally was very knowledgeable and advised us how those stains magically appeared and assured us she could get the stains out. Also, I wanted to alter the collar of my mom's dress and Sally was able to offer recommendations and her advice. My mom and I were ecstatic on how nice the dress came out! The dress looked brand new! The dress went back to its original color (ivory) with white lace. All the stains came out of the dress, and she offered to touch up the dress before my wedding if it was needed although sally advised she didn't think it would be necessary. I still appreciated the offer and I found her prices very reasonable compared to buying a brand new dress. I highly recommend Sally for any of your restoration needs. I was slightly nervous to give up my wedding dress to Sally, but she didn't let me down! I can't wait to wear the dress on my wedding day, and I will bring the dress back to her to preserve it again. Thank you so much Sally!
Response from the Vendor on 08/13/2018
Thanks very much for trusting us. Such a lovely gown!
Sally does amazing work. She restored my Mom's wedding gown and headpiece, which is 64 years old. The dress is like brand new - I just wish that my daughter, who is much shorter and built differently than my Mom, could wear it for her wedding but we don't want to alter it too much since we want to keep it in the original condition.
I would highly recommend Sally to anyone. She has a lot of patients for all the emails of questions we had for her too!
Thank you Sally for everything!
Response from the Vendor on 04/30/2018
Such a pleasure working with embroidered organdy--so bridal! And the headpiece was very special--challenging but a very charming piece. Thanks again for trusting us with this project.
Sally did a great job in cleaning my wedding dress and veil and packaged them both up very nicely. She even gave us recommendations on how to preserve and prevent further dis-coloration of my mom's wedding dress from 40 years ago.
Response from the Vendor on 04/09/2018
It was truly my pleasure!
Sally produced an amazing result restoring my bridal veil. I am honored and privileged that my daughter wants to wear my veil at her wedding. Sally's artistry, attention to detail, and care for her customers is making my daughter's dream possible. Thank you Sally for your professionalism and for showing the love, passion, and care it takes to bring a cherished bridal piece back to life. My veil looks brand new, like the day I wore it, and I will cry (tears of joy) seeing it on my daughter on her wedding day! Thank you Sally!
Response from the Vendor on 05/22/2018
Such a pleasure to work with a treasured vintage veil!
After seeing countless five star reviews on The Knot, I decided to take my ballgown here for preservation. Unfortunately, I was pretty disappointed. The way this works is that you bring your gown to her house, she sends it out for cleaning, and then you pick it up at her house. When I dropped off my gown for cleaning/preservation, there were no visible stains at all, except for a little bit of dirt along the bottom hem, which is to be expected. She made a point of telling me how pristine my gown looked, so, this should have been a pretty easy job for them. When I came to her house to pick it up, the dirt along the bottom hem was cleaned nicely. However, I immediately noticed a small stain near where the bustle was pinned to the dress, which had not been properly cleaned. I pointed it out to her and she spot cleaned that while I was waiting. I tried to find out from her if there were any stains invisible to the eye that they had cleaned, or what had been done to the dress. She could not tell me any specifics. As she was putting the gown into the box, I was horrified to notice that cat hair had made its way into many layers of my ballgown (and it definitely wasn't from me because I don't have a cat). So she handed me a lint brush and had me clean the cat hair off the gown as she was folding it into the box. She claimed she didn't know how all the cat hair got on it. I know exactly how it did. She has a cat that walks right next to the dress when she has it all set up for viewing before you pick it up. I am an animal lover but, come on, I didn't pay hundreds of dollars to have your cat's hair all in my dress. So in conclusion, although Sally is a very nice woman, she couldn't tell me any specifics about what was cleaned on my dress, whoever cleaned the dress missed a very obvious spot near the bustle attachment, and my ballgown was basically covered in cat hair which she had me clean off myself. And by the way, I couldn't get all of it off so I'm sure it still has cat hair on it now.
Response from the Vendor on 02/12/2018
Let me say first of all how sorry I am that you were disappointed and are still worried about whether your gown is clean. Please consider meeting me at my plant with your gown. We will reclean it and meet again with you at my plant to pack it...
so there is absolutely no way any type of lint can possibly remain. In fact after we clean gowns for brides who have allergies, we always meet at the plant. I, too, was using a lint remover, but I wanted you to be sure you were happy with the results and could interact with the gown yourself. In any case, as for cleaning your gown, the gown is placed on a large white table under a very bright light. We go over the gown inch by inch to remove stains by hand. We use different chemicals depending upon the type of stain, wetside or dryside, to dissolve the stains. Then the gown goes into a machine with pure solvent that rinses out the chemicals. We also press by hand. The mark by your bustle was not really a stain--more of a brush mark that sometimes happens when the gown comes in contact with something such as a wall. I suspect it happened after the gown was cleaned. Such a mark is easily removed with a volatile dry solvent--a solvent that removes light marks and evaporates so quickly that it does not leave a chemical ring. My staff have been with me for many years and take great care with gowns to be sure brides are pleased with the results. We hope you will allow us to make sure you are completely satisfied with our work. My number is 800-950-6482. Please do call.
Sally is amazing. My dress is so precious to me, and my grandmother had bought it for me so it meant the world to me to make sure I would be able to preserve it. She treated it with tender, love and care---and that meant the world to me. When I went to pick it up I felt that she had taken every measure to make sure that it perfect. I so happy to have made the choice to have her preserve my dress. My grandmother and I both had tears in our eyes when we saw it and picked it up! Thank you Sally!
Response from the Vendor on 01/31/2018
Loved meeting you both. Lucky to have such a young grandmother! And I am very pleased you are so happy with your gown. Thanks so much for finding us.
Sally did an amazing job cleaning my dress- the bustle had broken the night of the wedding and I ended up dragging my dress most of the night. It was so dirty but Sally made it look brand new! She did an amazing job and was a pleasure to talk with. I would recommend to anyone.
Response from the Vendor on 01/14/2018
Bustles are the most contrary things! Delighted you were so pleased and very happy to help
Amazing! I bought my dream dress online but did not expect it to have a stain down the inside bust/lower outside bodice area. While hard to notice, my OCD mind was going insane. She worked on it and sent it back within 3 weeks over Christmas/New Years time! I received the dress and am amazed - the stain is gone from my dress and the silky material was not damaged with harsh chemicals. I tried the dress on today and for the first time in this whole stressful wedding planning process felt "bridal". I can't wait to get married and celebrate with our friends and family. Thank you Sally for the magic that you do!
Response from the Vendor on 01/13/2018
What a lovely review! So happy you are pleased and delighted to know we helped relieve the stress. Getting married should be fun, too! All best wishes for your very special day!
The best ever!! I would go to any other place and I searched far and wide for a place to restore my great aunts gown. Thank you so so much for bringing it back to life!
Response from the Vendor on 01/07/2018
So happy we could help! Much loved and beautiful gown that deserved to be worn and admired again.
Sally and team did a wonderful job on my daughter's Lela Rose lace wedding dress. It had mustard stains on the back and was torn under the arms. Sally hand mended the tears, reconstructing the lace! And the mustard was done!! Thank you Sally.
Response from the Vendor on 01/02/2018
Truly my pleasure!
Sally restored my gown to near perfect condition after a wet outdoor wedding. I went to her convinced my dress was ruined and was shocked at the end result! She is extremely accommodating and had my dress done a week sooner than she told me originally. I will be recommending Orange Restoration Labs to all my engaged friends!
Response from the Vendor on 12/13/2017
So glad you were pleased. Your gown was the perfect look for you and your bouquet was so interesting. Loved looking at the photos of Lord Thompson Manor--such an unusual venue!
Sally Conant and Orange Labs are amazing! They restored by wedding gown from the mid-1970's back to its original condition. The dress had been dry cleaned and stored in what I mistakenly thought was an airtight heirloom storage box. Imagine my horror when my daughter and opened the box and discovered that horrible rust colored stains had developed over area of the gown's bodice. I thought the dress was ruined. Luckily, Sally's fabric expertise saved the day. All traces of the discoloration have been removed, and my daughter intends to wear the dress at her own wedding. To top it off, Sally's friendly manner and interesting stories make dealing with this company a very pleasant experience. Thank you!
Response from the Vendor on 09/05/2017
You are very welcome. Delighted you are pleased. Your gown was one of the fun ones to do--looks beautiful!
Sally was referred to me by a bridal consultant as "best in the business." This was no overstatement- She restored my gown purchased off-the-rack, dusty and covered in lint, to the point that I fell in love with it all over again. The gown has an extremely intricate ruffle texture that had to be cleaned individually. I received quotes from other dry cleaners telling me it would take at least two, probably three months. Sally got the job done in under two weeks for a very reasonable price. Above all, holding a PhD in Art History, she treats every piece with love, care and precision- a trademark sign of someone in love with their craft and valuing her clients' relationships. She even followed up with an email including post-care instructions. I look forward to having this dress cleaned with her after my wedding, along with restoring other heirloom pieces!
Response from the Vendor on 08/24/2017
Look forward with great pleasure to seeing you again :)
Sally at Orange Resoration Lab was excellent. My dress was in desperate need of a thorough cleaning and Sally both cleaned it back to perfect condition and preserved it ( as well as an heirloom veil!) with perfection. I cannot recommend Sally and Orange Restoration Labs enough.
Response from the Vendor on 07/29/2017
Thanks so much! Means a lot to me that you were pleased.
After hearing nothing but praise for Orange Restoration Labs, I decided that it was the ideal place to take our treasured seventy-year-old family christening gown. What a perfect decision! From the minute I met Sally C. and saw her work, I knew that she was the one to restore our family heirloom to its original beauty. So it was - from yellow and stained to white and pristine. It looks like a brand new delivery from France - all ready for our soon-to-arrive precious bundle of joy!
Response from the Vendor on 06/30/2017
Love christening gowns! Thank you for trusting us with it!
Orange Restoration Lab restored my 37 year old wedding gown! Over the years, the white lace had turned a terrible color, and there was a spot on the dress. My younger daughter has always admired the dress (in pictures) and wants to wear it next summer. I brought it to Orange Restoration Labs and they restored my wedding dress to as good as new status! Superb work! The dress and the lace were a beautiful white again. Dealing with Orange Restoration was a pleasure. Sally was professional and genuinely cared about restoring the dress. She takes great pride in her work and that of Orange Restoration Labs. I would absolutely recommend Orange Restoration to a bride seeking to restore a wedding dress or to have her dress preserved for the future. My older daughter had her dress preserved by Orange Restoration and it was done expertly, timely and at a reasonable price.
Response from the Vendor on 06/29/2017
So happy you are pleased.!
I inherited a treasured embroidered art work done by my Grandmother's sisters in Denmark. It had been hanging in My Mother's kitchen for years. The piece was discolored, it had stains and a few holes! What a Joy to see it renewed. The Holes are fixed and the color restored. I am just thrilled. I'd trust Orange restoration with any treasured item of fabric. If it can be done, Orange Restoration Labs can do it!
Response from the Vendor on 06/22/2017
My pleasure! Such a lovely little piece.