. . . because you love your gown!
Sally Lorensen Conant, Ph.D.
PRESIDENT
AWARD WINNER (14X)
Thanks to recommendations from couples on The Knot
Orange Restoration Labs is a wedding dress restoration company located in Orange, CT.
Orange Restoration Labs offers very special care for your new wedding gown or for your vintage wedding gown. When your wedding gown is clean, we invite you to come and personally inspect your wedding gown before it is packed for travel or preserved in completely acid-free, museum-quality materials. Our award-winning wedding gown preservations include a window that is acid-free as well as white gloves for safe handling of your wedding gown, and we offset all carbon emissions, so your wedding gown preservation is a green wedding gown preservation, too. You can trust Orange Restoration Labs' written international guarantee--no yellowing or caramelized sugar stains--and we press your wedding gown at no charge when it is to be used again. Vintage wedding gowns, vintage wedding veils, and family christening gowns beautifully restored. Uniforms, too. Endorsed by the Association of Bridal Consultants. Call us today for an appointment to give your wedding gown the care your wedding gown deserves.
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Fashion Services
Dry Cleaning & Preservation
Awards and Affiliations
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Meet the team
Sally Lorensen Conant, Ph.D.
President
Who knew an art historian with OCD is the perfect person to care for your wedding gown! But trust and quality are essential to wedding gown care, and museum training was the best possible preparation for the work I do now. Making brides and moms happy is also very special, and I love watching your face light up when you come to inspect your gown after cleaning . Sometimes your mom even cries when she sees what we can do with her gown and veil or your grandmother's gown and veil. After nearly thirty years and many, many, thousands of gowns, it's still fun to be part of your wedding experience.
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Reviews
5.0
out of 5.0147 reviews
Your trust is our goal. Our community relies on honest reviews to help you make those big decisions with ease.
Review Summary
This AI-generated summary is a snapshot of this vendor's ratings and feedback.
Orange Restoration Lab receives overwhelmingly positive reviews for their wedding gown cleaning and preservation services. Reviewers express amazement at the quality of restoration, with gowns coming back looking brand new even after being heavily soiled or damaged. The staff, especially Ernst, is praised for their professionalism, thoroughness, and exceptional customer service. From vintage gowns to delicate family heirlooms, Orange Restoration Lab is highly recommended for their expertise in restoring cherished pieces to their original glory.Review photos
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Maria A
5.0
1/22/2025
I brought my late mother’s wedding gown from 1969 to Orange Restoration Lab with very low expectations: it had been sitting in an attic for 40 years, in a box that had been crushed and slightly open after a move. Upon recently opening it, I found a dress not only discolored by time, but discovered it had been used as a comfy nest for mice. There were stains, droppings and tears in the delicate fabric. I brought the dress in, hoping for the best, but understanding it may never be presentable or functional. When I went to pick it up yesterday, I was f l o o r e d. It was stunningly white, clean and had no trace of its former role as a safe space for the resident critters. The dress, veil and underskirt were equally restored, and they even saved the top of the vintage box it was stored in, at my request. I wish I could give Ernst and his staff more stars.
Grace A
5.0
11/30/2024
I bought a sample sale dress for my wedding which needed a clean prior to the big day. As any bride knows, handing your dress off is extremely nerve-wracking, especially before the big day! Ernst did a wonderful job on my gown for my special day. He made a private appointment and thoroughly examined my dress noting all areas that required cleaning. He did such a great job that I then came back to him for both my wedding dress and veil cleanings and preservations. Ernst was exceptional, very kind and thorough and made for a great overall experience. I trust him and his team and highly recommend them to handle your wedding gown needs!
response 12/01/2024
We’re glad you enjoyed our work! Brides like you fueled our desire to continuously provide...
impeccable service.
Any questions?
Steph V
5.0
9/03/2024
Wow. I am absolutely blown away. I ended up needing to purchase a sample gown because of an issue with my original gown with only a month to go before my wedding. The sample was very dirty with yellow stains under the armpits, dirt marks along the bottom of the dress and stains/indentations from all the times girls were clipped into the back of the dress. I brought my sample gown to Ernest at Orange Restoration Lab a week before my wedding in Europe and they completely revitalized my dress and turned it around so quickly. I was in shock when I opened the garment bag. My dress looked brand new - you would NEVER know it was a sample and certainly didn't look like it had ever been tried on before. I am so grateful to this team who did such great work on my dress. I am home from my wedding and bringing my dress to Orange Restoration Labs straight away to clean and preserve!! Thank you so much Ernest and team - you guys are amazing. Highly highly recommend!!
response 12/01/2024
Awesome to hear! Glad to know that we have brought smiles into a stressful situation.
Kerry G
5.0
8/20/2024
Norwalk truly has a gem of a business called Orange Restoration Labs! I came across this company from a google search after my local/trusted neighborhood cleaners frankly let me know that my mom’s vintage wedding gown worn circa 1981 would need particular care since the fabric is fragile and likely will not tolerate a regular cleaning process.
I emailed ORL and Ernst responded promptly that same day and we were able to talk via phone & schedule my consultation appointment. I brought my mom with me at the consultation's and Ernst was very professional and handled my mom’s spit fire questions with compassion and ease (clearly understanding the sentiment driving some of her inquiries). Once my mom was at ease that I brought her gown to the right place, I left the precious heirloom of a gown in the care of Ernst and his team. Communication was very good throughout the process despite my gown being serviced during peak wedding season.
Prior to pick up I got before and after photos of my gown, they restored both pearl beads on the gown as well as the entire gown to its original white color! My mom was speechless when I showed her the photos. Scope of work also included fixing the dropped lining of the dress and then preserving it in their acid free box. Ernst and team did an excellent job in restoring my vintage gown to its original glory! It was such a joy for me to see how beautiful the dress is/was when my mom wore it approaching close to 40yrs ago and look forward to giving it another tour down the aisle on my special day. I definitely recommend this business establishment, and it is definitely worth the investment and drive from Westchester, NY.
Thank you Ernst and the entire ORL team, you are appreciated and are truly experts and I appreciated how enthusiastic and the joy you all have providing such a unique and needed service! You made this process a breeze for me. All the best!
Mary R
5.0
8/06/2024
The team and management of this business is superb! I have an elegant beaded dress from an Aunt who wore this dress in 1928. She gave it to me 50 years ago to lend to a major department store for a model to wear in a fashion show and I have had It ever since. They lovingly restored the tarnished beads back to their bright silver color and a fixed any that were loose. They cleaned and preserved a treasured family heirloom with masterful care and notified me through every process.
I am very happy with the services provided and the excellent management and staff team.
Anne C
5.0
5/28/2024
I had bug damage on my best coat which has a fur collar and cuffs. I brought it to the fur cleaner and when it came back the fur looked good and the coat itself made of very fine wool was horribly damaged . The fabric blend has some angora in it and the fur cleaner was so aggressive and incompetent with the coat that the fabric was coming off the coat as clumps of lint at a rate that the coat would be threadbare in the near future . It was irreparably damaged or so I thought. Being a person who loves fashion I was
devastated and inconsolable.
I then took the coat to Ernst at Orange Restoration and he and his team restored the coat to its original state. It was a
Miracle how it looked…. Just like a brand new coat!!! It’s perfect. No more shedding and the fabric looks as fine and delicate as when I first bought it! I have never seen such an amazing restoration and trust Ernst with anything I may need help with. He has also cleaned many of my leather jackets and skirts, etc as well as gowns and dresses with delicate lace and beading to perfection.
I feel so blessed that I found Ernst and his team and can feel so safe with the care of my fine special needs items. With much gratitude always!! Anne Carbone
response 05/28/2024
Thank you so much for the incredibly kind words! Nothing makes us happier than when we can...
restore a piece to its original beauty.
Kylie D
5.0
5/02/2024
As a sample wedding gown shop, we use Orange Restoration Labs frequently for wedding gown cleanings. They always do an amazing job with cleaning the dresses. I've seen them make gowns spotless that I wasn't sure could even be cleaned.
Not only are they impeccable in their cleaning service, but their customer service is unmatched. Ernst is incredibly personable and professional. He is always quick to get back in touch if there's ever a time he isn't available to talk.
I would recommend Orange Restoration Labs to any bridal store or any individual looking to have their event wear cleaned.
- The Sample Shoppe
response 05/02/2024
Thank you so much! Ernst truly does take customer service to the next level. he will be so...
happy to hear his hard work recognized. We love working with you!
Corrie B
5.0
4/23/2024
I can’t say what an amazing job they did on my daughters bridal gown. Even if you have something at home that you can’t get cleaned, they can get anything out.
response 04/23/2024
Thank you for taking the time to leave a review, Corrie! We are honored to be able to work...
on your daughter's gown!
Roselaure M
5.0
4/17/2024
Orange restoration labs team are very professional, easy to work with , everyone should go there to clean and preserve their wedding gowns, very good services.
response 04/23/2024
Thank you so much for your kind words! We love being able to preserve the special memories...
!
N P
5.0
1/02/2024
I am absolutely blown away by the work Orange Restoration Labs did on my absolutely filthy gown. I had walked through mud and water, slipped on wet rocks, climbed a fence, hiked through fields, and dragged it along the floor of a bar. So needless to say, the bottom of my gown was pitch black.
I got my gown back and it looks brand new. I am so impressed with the work they did and I'll definitely be referring them to all of my friends!!
response 01/03/2024
Thank you so much, Naomi! We love it when our brides are happy with the results, and appre...
ciate you taking the time to leave a review.
Marylou W
5.0
9/26/2023
Orange Restoration Labs took our antique Irish lace veil that had been worn by 3 generations and removed the stains and fixed all the holes. It truly looked perfect and my daughter was able to be the first of the 4th generation to wear it. They saved a family heirloom and were reasonable and responsive through the entire journey. I can't recommend them highly enough
Susan W
5.0
9/14/2023
Orange Restorations were so professional and easy to work with. My dress was almost black on the bottom and came back looking like new.
Tepona W
5.0
8/31/2023
I had an awesome experience with my dress.
Special thanks to Tanise she was superb.
My dress locked beautiful on my wedding day cleaning and restoration was perfect.
Taniese S
5.0
12/16/2022
My experience with Orange Restoration Labs was fantastic. I was terribly nervous about sending my wedding dress in to be cleaned and preserved, and I considered not doing it at all. The gentleman helping me was very polite and even gave me a tour of the entire facility including the actual preservation process. I am extremely thrilled with the way my dress came out and very pleased with my experience. I will definitely be recommending your services to my family and friends!
Kacie L
5.0
10/23/2022
Orange Restoration Labs took the lace from my mother's wedding gown, which had turned brown with aging, and restored it to ivory. It was remarkable! The lace now is usable and in great condition!
Emma T
5.0
7/12/2022
Ellen did a wonderful job making sure my needs were met. Someone came to pick up my dress at my home (which was an hour away) and they rush cleaned my dress because I found a seamstress who would only do it in a certain time frame. I was so grateful for their willingness to do this! They made sure the process was stress free which was so important for me as I was planning a wedding in only a few months!
Emily S
5.0
5/14/2022
Sally is *wonderful*! She is incredibly knowledgeable about textile restoration (it's actually super interesting--thanks for the anecdotes, Sally!) and was able to tell us more about my 150 year old heirloom veil than I would have ever thought possible just by looking at it. She fully restored and cleaned the veil, and it looks beautiful--it's much whiter than before, but it still looks like an antique. Sally is very accessible and it was a joy working with her. Can’t recommend her enough, especially if you need specialized help with an antique.
response 05/18/2022
Thank you, Emily, for your very kind review. It was truly my pleasure to work with such a...
lovely veil, one of the two or three nicest I have seen in thirty some years. And it will be such fun to see what gown you choose to pair with it!
Kristen W
5.0
9/28/2021
Sally is a sweetheart and did a BEAUTIFUL job on my wedding dress! It was SO dirty, etc from my destination wedding but Sally made it as if it was never worn. She was extremely meticulous in her work and was a true pleasure. Thank you Sally!
response 10/01/2021
Great that you had so much fun! When I see a very clean dress, I worry the bride did not...
have fun. I was not worried about you. :)
Lindsay M
5.0
9/21/2021
Sally did such an amazing job with my dress. I was a little nervous to have it persevered for fear it would cause discoloration in my dress. I could not have been more wrong. When I picked up my dress, it look liked it had never been worn! I got emotional seeing it so perfect again. Sally did SUCH an amazing job and I cannot imagine bringing my dress anywhere else! Take your dress here, you will NOT regret it!
response 09/21/2021
Such a lovely gown, Lindsay! Not surprising you did some research before making your choi...
ce of a preservationist. Delighted you were pleased!
Lilla F
5.0
9/20/2021
Sally did an absolutely amazing job restoring my grandmother's wedding dress. The dress was from 1950 and quite yellow after 70 years in the attic. When I showed my grandmother the dress she was amazed that it looked practically brand new. Sally also gave me an excellent recommendation for tailoring the dress in my area of Massachusetts. Thank you to Sally for making me feel great on my wedding day and allowing me to have such a special moment with my grandma and family.
response 09/21/2021
Loved the video of your grandmother seeing you in her dress! Thanks so much for sharing!...
Delighted to be of help--and I knew your would be pleased with Michael, too.
Ann M
5.0
8/24/2021
My daughter decided to wear her grandmother's wedding gown. It was not properly stored and had yellowed. Sally did an amazing job whitening it, along with the headpiece. She was a pleasure to work with, she put me right at ease. I never doubted that my mom's very old, delicate gown, was in good hands! Thank you Sally!
response 08/26/2021
So happy you were pleased--and an honor to help your daughter make her wish to wear a very...
special gown come true!
Alexandra R
5.0
7/22/2021
A pleasure working with Sally! I had actually worn my wedding dress when my husband and I decided to get married anyway when our 2020 wedding was postponed. I had walked all around Newport with the dress and it had so many scuff marks, sweat stains and even a few make-up stains. The worst part-- I waited nearly a year before taking it to Sally because I was so nervous about cost and afraid of hearing bad news. Finally-- because I am getting ready for my wedding this September, with all of our guests, I took it to her and she immediately put me at ease. Told me that all those scuff, sweat and make-up stains were nothing and she would have my dress ready for me to wear again in no time. Literally! Less than a week and I did not even pay or need rush service. The price was so affordable too! I walked away kicking myself for not taking care of my dress sooner.
response 07/22/2021
No worries. We were happy to help. No self-kicking allowed! And thank you so much for t...
aking the time to write a review, which is much appreciated.
Melody S
5.0
7/22/2021
I had the pleasure of giving my daughters wedding dress to Sally for cleaning and preservation. I felt completely at ease and comforted about the process of cleaning & caring for my daughters dress. I am a seamstress and I did all the alterations for my daughters dress so it was personal to me. Sally was magnificent in her explanation of the process and her knowledge of cleaning such a precious item. I also loved the fact that her process included consideration for the environmental impact of dry cleaning. I need to find the baptism dresses so you can care for them in the same way. Please keep doing this as I have 2 more daughters left to marry. Thank you
response 07/22/2021
Thank you for your very kind review. Lucky your daughter had you for her alterations. Su...
ch a complicated lace pattern is difficult to alter, and I would never have know the gown had been altered. Beautiful job. And do find the baby dresses. They are my favorites!
Nicole P
5.0
7/19/2021
We had the luck of rain on our wedding day! I had overlooked finding someone to clean my wedding dress as part of my planning process. After our wedding I rushed to read many articles about the dos and donts of wedding dress cleaning and preservation and almost settled and took my dress to a small local dry cleaners when I found Sally at Orange Restoration Labs. I was hesitant because all the reviews were good and I wondered if she was too good to be true! I just picked up my gown today and when I tell you I was in shock, I mean it…The gown looked brand new! You would never in a million years guess that we had a rainy & muddy wedding. If rain on your wedding day brings you luck, then my luck brought me to Sally who was not only very knowledgeable and professional, but an absolute pleasure to work with! I can’t say enough good things about my experience. I drove about an hour to her on a whim and I would drive further knowing what I know now! She offered to add my veil when I forgot it at drop off because when you go back for pick up she shows you how clean the dress is and then does a beautiful job boxing it up right in front of you. She even gave our four year old son a kid’s rocking chair from her home that she didn’t use anymore! I would recommend her over and over again to anyone who asks! Thank you so much Sally! I can’t wait to pass this dress on to our daughter one day.
response 07/20/2021
As I said when you were here, if you do not want your gown to be clean, you should not bri...
ng it to me. Seriously, I am delighted you are pleased, and it is my good luck to have met you. Your son is a charmer. All best wishes for the new baby-to-be.
Louise B
5.0
7/12/2021
Orange Restoration Labs was absolutely incredible. Sally is very knowledgeable about the process, very friendly and flexible to work with. Driving down from Boston to watch my pristine dress being carefully packaged was completely worth it! Knowing that my wedding gown is well preserved for many years to come put me at ease. I have already recommended her to many friends! Thank you Sally and Orange Restoration Labs!
response 07/12/2021
Truly my pleasure to care for your very lovely gown. And I do appreciate your very kind r...
eview!
Gabrielle D
5.0
5/11/2021
Highly recommend Orange Restoration Labs to clean & preserve wedding gowns (or really any type of garments!). Sally is so kind, professional and really knowledgable about the process. After the cleaning process was complete, my wedding gown looks brand new! The feeling is priceless knowing my gown is well preserved for many years to come. Thank you Sally!
response 05/11/2021
Thanks very much for your kind review, and I am delighted you are pleased with your beauti...
ful Modern Trousseau gown. Classic gown!
Kathleen B
5.0
2/26/2021
“Wow” and “Thank You” times two! When my oldest daughter was married in 2008, we unfortunately overlooked cleaning and preserving her gorgeous wedding gown. It’s grass, sand, ocean and dance floor stains documented a beautiful and fun filled event. These were well “set” when she modeled her dress for her children this fall, prompting much delayed attention. I remembered that there was a well-respected restoration facility nearby. Sally, from Orange Restoration Labs, worked her magic and the gown was restored to its pristine condition and preserved in its storage/display box. This was wrapped in RED paper and placed under the Christmas tree as a surprise for my daughter. When opened Christmas morning, we noticed that water from the tree stand had soaked and stained the box red! Sally (and my daughter) appreciated almost invisible water stains on the well protected dress and lovingly RECLEANED and repacked the dress!
I give FIVE STARS (times two) to Orange Restoration Labs for quality, professionalism and service!
Kathleen Bober-Sorcinelli
Orange, CT.
response 02/26/2021
What a story! We were happy to help--times two. It's a beautiful gown with classic lines...
, and it deserved special care. Just be sure not to store it in the attic, which is too hot, and definitely not in the basement. If a pipe in the basement breaks, it is a law the water will find the gown, and this gown should rest for a while. :)
Catherine M
5.0
2/05/2021
Absolutely stunned at how my mothers wedding dress turned out. It had been hanging in the attic for over 20 years before I brought it to Orange Restoration Labs and it looked absolutely brand new when the cleaning process was complete. I couldn't be more excited to get to wear my moms wedding dress on my big day :)
response 02/06/2021
Exciting to see your mother's gown come back to life! Beautiful embroidery.
Melissa T
5.0
1/11/2021
Orange Restoration is did an amazing job at cleaning my dress. Sally and her staff are very knowledgeable, caring and honest people. The prices are also affordable. My gown had crystals and beading on it...some were missing and she replaced them for me. Amazing work! So happy I found this place.
response 01/12/2021
We, too, are happy you found us! Seriously, yours is a lovely dress, and it was a pleasur...
e to work with you.
Jane S
5.0
8/25/2020
Search no further, Sally is amazing! My mother’s wedding gown had been hanging in the basement of my parent’s home for years. Yellowed with age, and a little neglect, I decided to take it home and do some research. I happened upon Orange Restoration Labs during an internet search. I was impressed by all of the accolades and awards and was even more surprised to see that Sally was located right around the corner. Sally’s knowledge and expertise was apparent. My mother’s dress of lace and tulle, worn in 1957, was restored to its full beauty. Not only was the color of the gown restored, Sally was able to remove sugar stains, rust left from the metal button loops, and replace the missing buttons with extras found on the gloves. When finished, the dress was presented to us to view before it was lovingly placed in a box for preservation. Although my mother has passed, my father came with us to see the gown. The look on his face as he saw the wedding gown was priceless. Thank you Sally for transforming this gown to its original beauty. We will treasure it!
response 08/26/2020
So glad you brought your father. It was a very special moment!
Katherine D
5.0
8/23/2020
I recently had my wedding dress preserved by Sally, and had an extremely positive experience. Due to a rainy wedding day, the bottom inch of my lace dress was covered in mud. I also had a large rip in the middle of my train that I was concerned could not be repaired. However when I went to pick up the dress, it was better than new! Sally was very kind, and working with her was an absolute pleasure. I would highly recommend her.
response 08/25/2020
So kind of you to write a review! No one is busier than a someone in a medical residency...
program, and I do appreciate your review!
Elizabeth B
5.0
7/06/2020
Sally is amazing. I have a family wedding dress I was desperate to wear but it had yellowed in spots and was overall filthy. A bridal shop in the area recommended Orange Restoration Labs. Sally was able to remove all the yellowing and cleaned the dress so beautifully - it looks like a new dress. The care Sally shows not only to the dresses and veils she works with but also to her clients made this entire process a dream. I will be able to wear the dress I fell in love with and Sally will definitely be there in my heart on my wedding day.
response 08/25/2020
Loved working with you. Such happiness when you can wear a family treasure!
Renee l
5.0
4/15/2020
I gave Sally my children's christening gown that was made from my grandmothers wedding gown. To say it is dear to me would be an understatement. The material the gown is made of is 90 years old. When I went to meet her she knew immediately the age of the fabric , that certainly put my mind at ease. When I got it back I was so amazed I cried it was beyond what I ever dreamed it could look like. I was able to see what it was like when my grandma wore it all those years ago. She also did the hat that she wore it to was perfect. Since I have also brought her my own Christening outfit and other things as well. If you ever have anything you cherish and it needs restoration don’t hesitate to bring it to Orange Restoration , not only will you not be sorry you will be beyond thrilled . So happy I did.
response 04/16/2020
The hat is such a lovely combination of satin and eyelet. It's wonderful to see this set ...
back together again. Thanks for much for trusting us with such precious things.
Michele C
5.0
2/24/2020
Sally did such a wonderful job preserving my wedding gown! I stayed to watch her wrap my gown and she did it with such precise care like she was wrapping her own. I would highly recommend her services if anyone is looking to preserve their wedding gown for a life time. Thanks sally!
response 02/24/2020
So glad you are pleased. Such a pretty dress deserves precise care!
Addolorata P
5.0
1/31/2020
Sally was recommended by a friend for gown cleaning and preservation. She did a wonderful job; my gown looks brand new after she was through with it - no trace of sweat or dirt I had gotten on it during my wedding day. Sally took her time explaining her services on my initial visit, and allowed time to inspect the gown before hand-packaging it in front of me. I am very pleased with my professional experience and highly recommend this vendor
response 01/31/2020
Such a pretty dress and such fun to work with you. Thanks for trusting us with your gown!...
Cassandra P
5.0
1/28/2020
Sally is amazing. Her home is welcoming and her attention to detail is unlike anything I’ve ever seen. She transformed my Grandma’s 60+ year old, yellowed wedding dress into the princess gown I always dreamt of being married in. You’d be missing out by not having your dress handled by Sally.
response 01/28/2020
Although brides come to my home with their gowns, we actually treat them at my plant where...
we process thousands each year. However, fragile vintage gowns such as yours are done completely by hand, and I am delighted you are pleased with what we did. So special that it was made in Italy for your grandmother--and I love your rose-gold ring!
Alicia R
5.0
12/17/2019
I found Sally on Yelp and was able to bring my Maggie Sottero fit and flare gown in that day. To my surprise she had many awards lined up! We took a look at the cleaning and mending that needed to be taken care of. I had the option to have it boxed for preservation. Upon pickup my Maggie was ready and hanging for inspection. I am quite certain it was even more beautiful than when I wore it! Sally did a wonderful job cleaning and mending the three spots where the lace ripped. She is so sweet and takes care of everything, there is no need to worry with Sally!
response 12/17/2019
Lovely pale pink gown--wonderful color for you!
Rita R
5.0
11/09/2019
I entrusted Sally Conant with a two-piece family christening gown handmade by my grandmother in 1920. It was used for my father and his six siblings, my sister and me, and my two children. When my first grandchild was born in 2004, I brought the limp, discolored gown to Sally to see if it could be restored. What a miracle worker she is!!! The christening gown was like new: pure white, stitched where needed, ironed, on a hangar, ready to use.
I have returned the gown to Sally for refreshing with the birth of each grandchild, most recently in September.
Sally is the consummate professional!
response 11/10/2019
Thanks very much! You know I love working with christening gowns. So special to help mai...
ntain a family's history.
Carla R
5.0
9/24/2019
Sally did a fantastic job with my wedding gown! I took my gown over to Orange Restoration Labs almost a year after my wedding and they were able to remove every stain! It was cleaned and boxed beautifully. I would definitely recommend Sally and her team!
response 09/24/2019
Thanks so much for such a nice review! Your gown was a little challenging, but we know th...
ere are a lot of other things that come up right after the wedding that make it easy to postpone gown care. Other brides have waited much longer. :)
Mary Jane M
5.0
9/10/2019
Sally did an incredible job on my daughter’s bridal gown. As she packed it, I could see her loving, meticulous hands at work. I even brought her my thirty-year old wedding dress which she re-packaged beautifully at a very reasonable price. I would highly recommend Sally with your most precious clothing.
response 09/10/2019
I so appreciate your review. Absolutely loved your gown and very much enjoyed meeting you...
as well!
Olivia F
5.0
8/19/2019
Sally and Orange Restoration Labs did a fantastic job in cleaning my grandmothers wedding dress from the 1940s! She took special care with it and I was so pleased with the results (so was my dad). Sally was very kind and professional as well, and it was interesting to hear her extensive knowledge on the subject of gowns. I would highly recommend using Orange Restoration Labs!
response 08/24/2019
Lovely gown and phenomenal train! Wonderful to hear you dad was pleased, too. After all ...
he saw it at its first wedding. Best wishes for a perfect day!
Jill S
5.0
6/05/2019
I'm so glad I took my dress to Sally! I didn't want to take my dress to a random dry cleaner and I found Sally via Google and was impressed her reviews. (there's good reason for those!)
My dress was very ornate with lace and beading and went through two cleanings (we had 3 receptions/celebrations)-- each came out immaculate. After the final cleaning I had the dress preserved and Sally informed me how to care for it. She's incredibly knowledgeable, accommodating, and her prices are competitive.
I wouldn't go anywhere else. Your dress is in excellent hands.
response 06/05/2019
Lucky you to have so many chances to wear your gown! Happy we could help.
Susan J
5.0
5/06/2019
Outstanding! Hats off to Sally for the fantastic job she did restoring my grandmother's wedding gown. I was a little hesitant sending my grandmother's dress to someone I did not know, but after reading her reviews and speaking to her on the phone, she reassured me my her gown from 1929 was in good hands. She explained the process of single gown cleaning by hand and the care given to each garment. She replaced all buttons which were gone and more than likely used on some other garment during the Depression Era of the '30's. She also explained the history of the original wax orange blossoms on my grandmother's veil. (Which I was unaware meant fertility) We no longer had my grandmother's veil after all these years, but Sally could tell from the pictures I sent her the history of orange blossoms. I was very impressed with her knowledge and history of fabrics and traditions. I would highly recommend Sally and her company. I may even end up sending her my First Communion dress to clean and preserve. Well done!
response 05/06/2019
Thanks so much! This dress was a joy!
Katherine J
5.0
4/30/2019
I spent a great deal of time researching wedding veil restoration and was impressed by the reviews and credentials of Sally L. Conant Ph.D and Orange Restoration Labs, Orange, CT. After an informative discussion with Sally I sent her a neglected, crispy tan Brussels Princess Lace cathedral veil and the bride’s great grandmother’s one hundred and two year old lace edged wedding handkerchief. Both were returned repaired, soft and glowing white ready for a daughter’s June 2019 wedding day.
I appreciate Sally’s knowledge and skill and we will certainly send the gown and veil to Orange Restoration Labs for any needed restoring and preservation post June wedding.
response 04/30/2019
You are so kind! I love working with such treasured family heirlooms!
Veronica R
5.0
3/20/2019
Sally was wonderful to work with. I purchased my gown at a consignment shop that had some beading to be fixed along with some other things. My gown came back as I left except it was absolutely pristine. I had no idea my dress could shimmer as it does when I went to pick it up. I was in absolute awe that my second hand dress could look so beautiful and brand new. I dropped my dress off at my sister's house and she took a peek at the gown. She was amazed at the cleanliness of the dress and its amazing shine. You would never know this dress came from a consignment shop. I'm so excited to wear this gown!
response 03/20/2019
Thank you, Veronica. The amazing part will be when you wear it because it is a perfect go...
wn for you!
Danielle D
5.0
1/15/2019
Had a great experience with Sally! I brought my gown in during a very busy season, and in just a couple months, my dress looked brand new! She packed it away so carefully. She is also part of an association that ensures your dress be pressed for free and also will clean for $100, no matter when or where you are in the country! Very good experience, and will be referring her to my other newlywed friends. ☺️
response 01/15/2019
So happy you were pleased. Just to clarify, we have members in ten countries, and we all ...
guarantee each other's work. That includes pressing your gown at any time at no cost.to you. The $100 charge you mention is for brides who have come to Orange Restoration Labs and would like to put on their gowns for a special occasion but worry about repacking the gown properly. If they bring back the preservation packaging, we will re-do the preservation for $100.
Sarah M
5.0
1/02/2019
I thoroughouly researched cleaning and preserving services in Connecticut online. I found that many of the chain dry cleaners had poor reviews and results. I could not trust my dress with them. Then I came across Orange Restoration Labs.
My dress had dirt stains on it from being outside for our photos along with being in a barn for our reception. Once I picked my dress up, it looked good as new! Sally was so careful in wrapping it methodically in tissue paper in the special box.
She also was very friendly and easy to talk to. The drop off and pick up location is at their house in a residential area giving it a cozy, homey feel - don't be sketched out, she is very nice and trustworthy.
I will refer Sally and Orange Restoration Labs to all my friends who are soon to be married.
response 01/03/2019
So pleased you are happy with your gown and very much appreciate your review! Loved all t...
he V's, especially the ones on the side of your gown!
MK T
5.0
11/18/2018
I was referred to Orange Restoration Labs by The Plumed Serpent Bridal Shop in Westport, CT. Sally was very professional & accommodating , and her company has been cleaning bridal gowns for 30 years. She did an exceptional job on my daughter's gown! She got every stain out, and it looked just as pristine as the day my daughter wore it on her wedding day. I would highly recommend Orange Restoration Labs !
response 11/18/2018
Very much enjoyed working with you, and I do so appreciate your very kind review.
Jennifer T
5.0
11/10/2018
My mom worked with Sally to preserve my gown and veil and she could not say enough great things about Orange Restoration Lab! Sally was very understanding, helpful, professional, and flexible!
response 11/10/2018
Wonderful working with a mom who truly cares! Lucky you!
Christina A
5.0
10/24/2018
Sally does absolutely incredible work! I bought a Monique Lhuillier 2 piece couture gown made completely of silk, as a sample. The dress came back to life in her care! She was so careful to protect the details of the bodice which included hundreds of hand cut silk layered flowers, beaded with crystal and pearl. Her prices were very reasonable for such a task and the extra work required. I plan to bring her my gown for restoration as well. I happily traveled over an hour each way to bring her my dress, and then pick it up. There is no one else in the area (trust me I did the research) I would entrust a specialty garment to.
response 10/24/2018
Such a beautiful gown! We look forward to seeing it again!
Lauren H
5.0
8/12/2018
Sally was incredible! She was so easy to contact and work with when it came to my dress after my wedding. I brought my wedding dress and veil to her to be cleaned and preserved after reading her great reviews. She was fantastic when it came to scheduling drop off and pick up around what worked for me. I could not have been more pleased with how perfect my dress looked after being cleaned. Orange Restoration Labs does a fabulous job and I cannot recommend them enough to every bride that I talk with! Five stars is not enough for how great they are to work with.
response 08/13/2018
Loved the way your veil mirrored the light and airy look of your gown!
Jessica M
5.0
7/25/2018
I was so happy to find Orange Restoration Labs to clean and preserve my wedding gown. Sally was great to work with and very kind. I highly recommend their services! Thank you again.
response 07/25/2018
Thanks very much. Truly my pleasure!
Alyssa C
5.0
7/03/2018
I was referred from the store I bought my gown from and I am glad I went with Sally. I live an hour away and she was very helpful with allowing my dress to hang out there for a little bit until I could make the drive. Really, truly fabulous customer service and a perfectly clean dress! I would recommend to anyone!
response 07/03/2018
Thanks, Alyssa! Easy to be nice to nice people!
Emily K
5.0
7/02/2018
I was thrilled with Sally's work! I wore my cousin's wedding dress with a rather long train and got married in the woods on a rainy weekend; needless to say, the dress got a little dirty... When I picked it up from Sally, it was perfectly clean and looked brand new! Not only is her work outstanding, but she is delightful! Highly, highly recommend!
Thanks, Sally!!
response 07/02/2018
Thanks very much for your lovely review! And I so envy your trip to Copenhagen to return ...
the gown to your cousin!
5.0
5/22/2018
I was so pleased to find Orange Restoration to clean and preserve my daughter-in-law's wedding dress. I had been considering dry cleaners and even shipping the dress away to a professional dry cleaner, but I was not comfortable with either one. I then discovered Orange Restoration and after speaking with Sally about the cleaning process, I was relieved to feel that I had found a place close by that I could trust. And, she did not disappoint. The dress looked so beautiful and Sally took great care in packaging it. Sally was easy to work with - making the whole process a pleasure. I am now going to bring my 46-year old wedding dress and veil to her to be restored and preserved. I definitely recommend Sally and Orange Restoration.
response 05/22/2018
So glad you were pleased! And I very much look forward to seeing your gown!
Ellen P
5.0
5/20/2018
I highly recommend Sally of Orange Restoration. Sally is a kind professional. She takes the time that your wedding dress deserves. Sally has a keen eye and her attention to detail is amazing.She found a tear in my daughters wedding dress that none of the other cleaner's had noticed. Sally provided me with assistance to address the tear. She carefully cleaned and packed my daughters dress for preservation. Sally was referred to me by a friend and I will send all my friends to her. Sally is the BEST!
response 05/22/2018
Thank you very much. I am delighted we found the tear so that your seamstress could match...
the lace needed to cover it.
Jodi A
5.0
5/11/2018
Amazing service! I have used her for my wedding dress, my son & daughter's baptism outfits & now my daughter’s communion dress. Quick to respond, very friendly, knowledgeable & helpful. Couldn’t wait to come pick up each item I have dropped off & see her package it. 👍
response 05/22/2018
Can't wait for the next event!
Jessica T
5.0
5/11/2018
I was very pleased with the cleaning of my bridal dress. The attention to every detail in restoring my dress was impressive. The dress looked exactly like it did on my special day! I would highly recommend Orange Restoration Labs.
response 05/22/2018
Exactly the result for which we always strive.
Sarah P
5.0
5/08/2018
I'm so glad I went to Orange Restoration! Sally was very sweet and professional, and I love how my gown came out. I would absolutely recommend to anyone.
response 05/22/2018
That's what counts--that you love your gown!
Lauren C
5.0
5/07/2018
I wanted to wear my mother's wedding dress for my own wedding, but I was nervous to take the dress to a cleaners to restore it. After 35 years of sitting in a "preservation" box, the dress looked beige and smelled. In addition, there were these dark orange steins on the dress that my Mom didn't notice when she had the dress initially preserved. Sally was very knowledgeable and advised us how those stains magically appeared and assured us she could get the stains out. Also, I wanted to alter the collar of my mom's dress and Sally was able to offer recommendations and her advice. My mom and I were ecstatic on how nice the dress came out! The dress looked brand new! The dress went back to its original color (ivory) with white lace. All the stains came out of the dress, and she offered to touch up the dress before my wedding if it was needed although sally advised she didn't think it would be necessary. I still appreciated the offer and I found her prices very reasonable compared to buying a brand new dress. I highly recommend Sally for any of your restoration needs. I was slightly nervous to give up my wedding dress to Sally, but she didn't let me down! I can't wait to wear the dress on my wedding day, and I will bring the dress back to her to preserve it again. Thank you so much Sally!
response 08/13/2018
Thanks very much for trusting us. Such a lovely gown!
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Orange Restoration Labs
Sally Lorensen Conant, Ph.D.
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