Ostertag Vistas

ns and options. We hired Donna as our day of coordinator. Donna was incredible to work with leading up to the wedding. She answered all my questions and stayed in communication with me. Donna was an absolute dream yesterday. I had to spend all morning in makeup and hair and was having anxiety about not being able to set up the venue. Donna set up everything- and she did it perfectly. She moved the timeline along, kept us on track, worked closely with every vendor, communicated any changes with us, made sure we always had food and drink, checked in with us constantly, helped our family plan surprises, etc. I honestly can’t say enough good things about her. We threw a pretty unusual wedding. It was a lesbian Halloween wedding, I wore a black gown, etc. Donna navigated an untraditional queer wedding with a kindness that can‘t be matched. My wife and I will remember this day forever, and it was truly made perfect by Donna Easterday and Ostertag Vistas.

in coordinating all details for the big day and was beyond helpful, with timely responses each time I had a question. If your budget allows, I would HIGHLY recommend hiring one of their day-of coordinators. Kim was ours and she was AMAZING! The entire night went smoothly and no detail was left undone. As a bride who is already being pulled in so many direction on the wedding day, a day-of coordinator is a must to have someone to work with all vendors and have the vision for your day work out, with minimal stress on you or your loved ones. Overall, I am SO happy with how the day went (even with some weather modifications that needed to be made) and can't say enough good things about everyone at Ostertag Vistas.

lude a log cabin and stone house as well as a smoke house that you can see from the barn and use for photos or a ceremony location. The barn sides can be opened to see the grounds if you have good weather and makes for the perfect back drop for the most important night of your life with your spouse! One of the best things about this venue (besides its beauty and special place to me personally) is the ability for guests to spread out. There is space to socialize outside so you and your guests can visit with each other during the reception. Even better, you and your spouse have multiple opportunities for special moments for just the two of you. We went to the other side of the barn during cocktail hour for a quick few moments together and enjoyed eating our cake and taking breaks on the stairs off the back of the great room. These little moments are so important--our photographer even caught some of our moments while taking other pictures! It was truly a beautiful and perfect night. Donna and Wanda were accommodating and committed that our wedding was everything we had hoped for! Our wedding was everything we had hoped for and surpassed what we had expected to come together! You won't go wrong with this beautiful location, great owner, manager, and staff!

future. My then fiancé, now wife, and I looked at a number of venues for our big day and finally decided on Ostertag. Donna was professional and knowledgeable of the site and very cordial. Ostertag is indeed a very beautiful place. With that said, upon the global disaster that was the Coronavirus, Ostertag ultimately utilized the situation to take our money while we received no refund for the venue rental whatsoever. I must say that Donna did work with us on rescheduling dates to work around the pandemic. Our initial wedding date was in June of 2020. We shifted it to September, and because the Covid situation became worse, we moved it to April 2021. We also paid for a Day of coordination service which Donna compensated almost all of the money, which she stated she couldn’t refund all due to taxes. When April 2021 rolled around, the Covid situation was getting better but still not great. We learned that the barn which was the reason we selected Ostertag had a number of restrictions which would have totally made the day undesirable. For example, the barn has three layers. I was told that a certain number of guests could not be on each level which would make fellowship impossible between all the guests. Secondly, we were told masks MUST be worn in the barn with the exception of eating. Even when a newly married couple was having their first dance, if they wanted to dance in the barn, Ostertag fully intended to implement them wearing masks in the barn while guests stood outside and looked in. When we called to see about moving our date again (which was once scheduled on a Sunday), we were told we could only book a Monday - Thursday. A clear attempt to rent the barn to other new parties. Their reply stated that they did not have availability on weekends which was not true because their website indicated otherwise. Ultimately, we were told the only way we could get any money back was if another couple booked our date which did not happen. When the date passed, we were told - You canceled so no refund. Every other group we worked with for our big day had the common courtesy to refund us at LEAST a portion of our funds. We understand that Covid was a no fault situation for both parties and something out of the control of everyone. Ostertag kept every dime of the money we gave them for the venue. We verbally requested SOMETHING, but we’re denied that possibility. Again, virtually every other party we worked with compensated us at least a portion of our funds which we were fine with because we understand they had a challenging year. A partial refund would have been the humanitarian thing to do. To me, it is clear that at the end of the day it is more about the money than the customer. I had a number of other couples reach out to me with similar experiences, in some cases worse than ours. Yes, Covid may have hurt your finances, but it hurt everyone, including brides and grooms who spent thousands at your facility. In short, had we been compensated ANY portion of the funds we paid for the venue, I would have been satisfied. I will not at any time be recommending Ostertag Vistas and Fully intend to file a claimant against Ostertag with the Better Business Bureau.

, communicative, and helpful. This is a gorgeous gem of a venue and even with events out of our control, we wouldn't hesitate to recommend this to other couples.

e difficult the closer we got to the wedding. We paid extra for day of coordinating services, and we did not feel as supported as we thought we would be. The groom and family directed several vendors on where to go and what to do, but we were told that the day of coordinator would take the lead on this. Overall, it’s a beautiful venue, but we would have liked more support from the staff.